Home Care Providers Owned by Bluebird Care in South Gloucestershire

Overall care is very good. Carers with some life experience are obviously much better.

Having a live-in carer has delayed mums transition into a care home and hugely improved her quality of life. She gets on well with the carer and sees her almost as a member of the family. I'm very impressed with the level of care from both the carer and from Bluebird in general.

First class service. We are both happy, living care package and being in our own home.

In General, the system works very well, and we are happy to continue with our present care package.

Service is perfect!!

Bluebird Care provided outstanding person centred care for my late wife Magret and I. They supported us to remain in the comfort of our own home while my wife lived with dementia and provided palliative care for her. I was recovering from hospital discharge. From beggining of services the care, safety and responsive have been effictive and well led. The sinior care manager has been compassionate, effectively organised our care package with empathy. The carers shows genuine kindness, dignity and respect all times, offering consistent one to one support that sustaince my mind. They have gone beyond am grateful. Care standard is best provided. I highly recommend Bluebird Care.

Bluebird Care have been very helpful and caring. Both my parents suffer from dementia which is very challenging. Bluebird have helped us navigate some difficult situations and are always ready to answer our many questions as this is all new to us. They are always at the end of the phone when we need support, nothing seems too much trouble for them. Thank you all.

We have a live in carer supplied by Blue Bird care. She has been with us now for nearly 2 years looking after my husband and is exemplary in every way. We are extremely pleased with the care she gives to my husband. She is a pleasure to have around. She looks after all his needs including personal care. I usually cook and shop etc but she is able to do all those tasks if I am away.

Definitely recommend.

Just wanted to say a huge thank you to the carer for her really kind help this morning. My grandpa had fallen in the bathroom and she called me and stayed with him and made him comfortable on the floor until I got there to pick him up off the floor. She's always super friendly and helpful and I really appreciated her going above and beyond today to help my fallen grandpa! Great work!

Excellent caring. Would request one staff member, in particular, full time with another on holiday breaks. So pleased.

I would highly recommend.

Bluebird has been my provider for 14-months. I find the staff excellent in their care for me. I only have one complaint, and that is the timing of my morning visit, which has been too early. I have very bad nights and cannot wake up for an early call. The office staff have tried to give me some better calls, but not on a regular basis.

My Bluebird carers are very professional, friendly, and helpful whilst maintaining personal dignity. They have continued to maintain a high level of service during these very challenging days/weeks/months.

We have two visits a day for personal care whereby the Staff are always on time, very caring and complete everything asked. Work is carried out with full safety measures and is always adhered to. Overall very happy.

My stepfather has had the most amazing care from the Bluebird carers. They have helped him cope at a very upsetting time, while his wife has been in a hospice receiving treatment for terminal liver cancer over the last six weeks. My dad has a very needy nature and can be quite demanding, however with the compassion and care he has received, it has helped me focus on the needs of my mum completely without worrying at all about him. Thank you.

Thank you, Bluebird. Well done.

No matter what happens in the future with Covid 19, I know my partner will be looked after with great love and care.

Looking at April 2020 in what has been a challenging time it has been very good that Bluebird have been able to still provide their care team for my mother who has dementia and mobility issues. We have the same carer for the morning and lunchtime visit and this carer has built a very good relationship with my mother which is vital for somebody with dementia. The morning/lunchtime carer goes about her task's efficiently with a happy disposition and nothing seems like to much trouble. The teatime and bedtime visits are now split between two carers who come on alternative days. The package now is all about stability which I believe is very important for the well being of my mother. I cannot fault the care team who come to our home, the times, the care they provide and the fact they are really nice people who seem to care about my mother. The best compliment I can give is to say I would not want to change anything about the care Bluebird provide.