Home Care Providers Owned by Bluebird Care in Northumberland

I appreciate the support provided by this company so my mum can stay in her own home where she wants to be.

I find Bluebird Care very organised, efficient and effective. Bluebird carers are always on time, happy, positive and briefed on care requirements. I really appreciate the visits by the same carers who have established a lovely safe relationship with my mam who has dementia. They fully understand her personality and personal challenges and adapt their interactions accordingly. I have recommended Bluebird to friends for their families who have also been pleased.

Also, time changed and no notice given!

Carer is always reliable, friendly and on-time.

Thank you very much for the biscuits

We would not hesitate to recommend Bluebird and are incredibly grateful for the fabulous care they provide to our whole family.

I have no hesitation in recommending this company to anyone needing care.

We have been so delighted with Bluebird - in every respect. they have surpassed our expectations. The carers are all super, so cheerful and supportive, whatever the task in hand, and the manager manages everything so efficiently. My dad didn't want carers but it was a necessity. Now he says 'what a lovely group of people they are', and he looks forward to them coming. Bluebird have been brilliant for my dad, I can't recommend them highly enough.

Have appreciated all the carers I have had and the help from all the staff. Alway helpful & with a sense of humour. My special ones are two carers, in particular, I would be lost without them, the office are always very helpful too. Please let me know when your next charity run is cos I'd like to support it.

Another impressive aspect of Bluebird is the way changes to regular care arrangements are handled. Communication is always friendly and efficient.

Its good to see friendly cheerful carers twice a day. Difficult tasks are fullfilled.

Every member of staff whom I've spoken to enjoys working for Bluebird which speaks volumes to me. If management treat staff with respect and courtesy of course staff treats clients in the same way. Contact with office: again we (clients) are treated very well.

All the carers are very good in the care they give according to my care plan. My care is useful and keeps my anxiety and stress level down.

We are very happy with Bluebird Care. All of our carers are efficient and friendly.

I am highly delighted with the experience from every single person within Bluebird Care, from the management level to all of the carers. From day one I have been treated with the utmost courtesy, dignity and respect. I have no concern whatsoever with the care that I have been receiving from Bluebird Care and hope that this excellent level of care continues in the future, which I am certain it will. Extremely satisfied.

I just wanted to say thank you for the care given to Mum over the past year. Her carer has been wonderful and we can’t thank her enough for her kindness and understanding and how much it helped both Mum and ourselves. Thank you.

Feedback from my mam and I is that we wished that we had Bluebird Care in from the start. We would recommend Bluebird Care 100%.

I've no complaints at all. Every member of staff who has been in my property has gone above their duty in many ways. Nothing is a bother to them.

The care and support our “Bluebird girls” provide is life-changing. Care is wholly client-centric. During enabling time Mam chooses what she does and where she goes, she chooses her own meals each day allowing Mam to maintain her independence. They ensure she takes her medication, is fed, watered and safe in her own home. There are never any surprise visitors for Mam, she met the team before they started and any new team members come with someone Mam already knows first, which is really important as Mam suffers with Vascular Dementia and Alzheimer’s. They have also left photos of the team so that she can see and recognise them. Communication is excellent, not just with us, but among the team too which ensures a real continuity of care. I cannot speak highly enough of the Bluebird team. They have changed our lives for the better and their care will allow Mam to remain safely in her own home for much longer than she would without them.

Having used Bluebird Care previously, they were first choice when we needed respite cover so we could go on holiday. All agreed really quickly. Rang me before I went on holiday to confirm requirements. Everything went smoothly and they attended daily for washing and dressing. Would definitely recommend to others. Staff really friendly and supportive.