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Home Care Providers Owned by Bluebird Care in Northumberland

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Bluebird Care Locations in Northumberland (1)

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1 Home Care Providers owned by Bluebird Care in Northumberland

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Bluebird Care Northumberland South
30 Apex Business Village, Annitsford, Cramlington NE23 7BF
"Carers are caring, friendly, trustworthy, reliable they professionally follow rules and procedures but form a bond with the patient and..."Read all 99 reviews

Bluebird Care Northumberland South is passionate about keeping its customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Bluebird Care Reviews in Northumberland (99)

9.3

Bluebird Care has a Group Review Score of 9.3 (9.348) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Showing 99 reviews matching selected criteria
Review of Bluebird Care Northumberland South from M K (Husband of Client) published on 14 July 2026 Submitted via Postal Card
Overall Experience

Carers are caring, friendly, trustworthy, reliable they professionally follow rules and procedures but form a bond with the patient and give emotional as well as physical support. They are all clearly concerned for the patient's wellbeing and give excellent and warm care and support

Reply from Wah Akram, Director at Bluebird Care Northumberland South

Thank you Malcolm for your kind review. I will pass your comments onto the carers involved in your wife's care plan. It's always nice to receive such positive feedback

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Review of Bluebird Care Northumberland South from M M (Client / Service User) published on 11 July 2026 Submitted via Postal Card
Overall Experience

The carers are polite, helpful and I feel totally at ease with them.

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Review of Bluebird Care Northumberland South from Neil W (Client / Service User) published on 1 July 2026 Submitted via Postal Card
Overall Experience

I have been receiving care from Bluebird Care since 24th April 2023 to present. Throughout that period, I have been treated with the utmost of kindness, respect, courtesy and politeness at all times I am extremely satisfied with the care that I receive, and would recommend Bluebird Care to anyone who is looking for a care provider, it will be the best decision you could make without a doubt. I can assure you, you will not be disappointed.

Reply from Wah Akram, Director at Bluebird Care Northumberland South

Hi Neil, Thank you so much for you 5 star review. I will pass your kind comments on to all the carers who visit you.

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Review of Bluebird Care Northumberland South from Claire G (Wife of Client) published on 26 May 2026 Submitted via Website
Overall Experience

"I have been so impressed with the level of dignity and respect the carers from Bluebird Care show. They are punctual, attentive, and always go the extra mile to make sure my husband feels comfortable and supported. It's clear they truly care about their clients' well-being. The management team is also very responsive and flexible whenever we need to adjust the care plan. A fantastic local service that we are very grateful for.

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Review of Bluebird Care Northumberland South from Sue M (Daughter of Client) published on 30 April 2026 Submitted via Website
Overall Experience
My mum who was against having carers in her home has thrived in her own home for the past 18 months. She has built up a rapport with her carers who are the same each visit, which is important as they can recognize abnormal behaviour and report it.
One of her regular carers noted her light on late at night knowing this was unusual she went in to check on my mum who was confused about the time. That is dedication.

I appreciate the support provided by this company so my mum can stay in her own home where she wants to be.

Reply from Wah Akram, Director at Bluebird Care Northumberland South

Thanks for you review Sue. It was great for our carer to have popped in to check on her in her own time while passing through. I have passed on your appreciation and review to her.

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Review of Bluebird Care Northumberland South from Paula W (Daughter of Client) published on 22 April 2026 Submitted via Postal Card
Overall Experience

I find Bluebird Care very organised, efficient and effective. Bluebird carers are always on time, happy, positive and briefed on care requirements. I really appreciate the visits by the same carers who have established a lovely safe relationship with my mam who has dementia. They fully understand her personality and personal challenges and adapt their interactions accordingly. I have recommended Bluebird to friends for their families who have also been pleased.

Reply from Wah Akram, Director at Bluebird Care Northumberland South

Thanks for your review Paula. It is really appreciated and are very grateful that you have recommended us to other.

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Review of Bluebird Care Northumberland South from Lynden S (Daughter of Client) published on 24 March 2026 Submitted via Postal Card
Overall Experience
A lot of back and forth with office staff. Was not given terms and conditions of private side of things, despite starting in August 2025. Asking lots of times for these and not receiving until Feb 2026.
Apart from that, the girls have been amazing with my mum!

Also, time changed and no notice given!

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Review of Bluebird Care Northumberland South from M B (Client / Service User) published on 16 February 2026 Submitted via Postal Card
Overall Experience
Favourable so far.

Carer is always reliable, friendly and on-time.

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Review of Bluebird Care Northumberland South from Sarah D (Client / Service User) published on 13 January 2026 Submitted via Postal Card
Overall Experience
I have two excellent carers. It has been very expensive for me since the road has been closed.

Thank you very much for the biscuits

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Review of Bluebird Care Northumberland South from K K (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience
Management and the whole Bluebird team have provided us with exceptional care.
Both in the physical and emotional care of our special person, but supporting the wider family as a whole.
We have had several emergency situations where we have been able to reach out to the team and care has always available and given with such warmth and reassurance.
All of the carers that have helped our family truly care for our special person and seem invested in their overall wellbeing. They are clearly skilled in what they do and are very experienced.
Communication between the team and the family has been excellent which is something we very much appreciate.

We would not hesitate to recommend Bluebird and are incredibly grateful for the fabulous care they provide to our whole family.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks for the review! We're always here to help and we will make sure to pass the kind words onto our team

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Review of Bluebird Care Northumberland South from Ian D (Son of Client) published on 1 April 2025 Submitted via Website
Overall Experience
I've used Bluebird Care for my father and we have had excellent service from there care team. We have had great communication from the office, excellent continuity of care provided, and all tasks have been completed to a high standard.

I have no hesitation in recommending this company to anyone needing care.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Appreciate the lovely review Ian, will make sure to pass on the kind words onto our team

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Review of Bluebird Care Northumberland South from Caroline B (Daughter of Client) published on 10 March 2025 Submitted via Postal Card
Overall Experience

We have been so delighted with Bluebird - in every respect. they have surpassed our expectations. The carers are all super, so cheerful and supportive, whatever the task in hand, and the manager manages everything so efficiently. My dad didn't want carers but it was a necessity. Now he says 'what a lovely group of people they are', and he looks forward to them coming. Bluebird have been brilliant for my dad, I can't recommend them highly enough.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks so much for the 5 star review Caroline! We are glad your dad is happy with his care he receives

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Review of Bluebird Care Northumberland South from A B (Client / Service User) published on 7 March 2025 Submitted via Postal Card
Overall Experience

Have appreciated all the carers I have had and the help from all the staff. Alway helpful & with a sense of humour. My special ones are two carers, in particular, I would be lost without them, the office are always very helpful too. Please let me know when your next charity run is cos I'd like to support it.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks so much for the lovely review we will make sure to pass the kind words onto your carers and the office staff

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Review of Bluebird Care Northumberland South from John H (Client / Service User) published on 7 March 2025 Submitted via Postal Card
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Following an accident I have found my Bluebird Care visits most helpful. For 8 weeks my regular carer assisted with tasks my temporary disability prevented me from doing. She did a great job providing support and encouragement at this difficult time. Since then she has offered cheerful companionship as I returned to "normal".

Another impressive aspect of Bluebird is the way changes to regular care arrangements are handled. Communication is always friendly and efficient.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks for the review John! Glad to see the care we provide is helping you get back to your normal day to day activities

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Review of Bluebird Care Northumberland South from E S (Client / Service User) published on 7 March 2025 Submitted via Postal Card
Overall Experience

Its good to see friendly cheerful carers twice a day. Difficult tasks are fullfilled.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Appreciate the kind review, we will make sure to pass this onto the carers who attend

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Review of Bluebird Care Northumberland South from Elizabeth F (Client / Service User) published on 5 March 2025 Submitted via Postal Card
Overall Experience

Every member of staff whom I've spoken to enjoys working for Bluebird which speaks volumes to me. If management treat staff with respect and courtesy of course staff treats clients in the same way. Contact with office: again we (clients) are treated very well.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks so much for the lovely review Elizabeth! It is massively appreciated

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Review of Bluebird Care Northumberland South from Rupamala T (Client / Service User) published on 16 January 2025 Submitted via Postal Card
Overall Experience

All the carers are very good in the care they give according to my care plan. My care is useful and keeps my anxiety and stress level down.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Appreciate the kind review, we will make sure to pass the message on to the carers who attend yourself.

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Review of Bluebird Care Northumberland South from S B (Client / Service User) published on 8 January 2025 Submitted via Postal Card
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We are very happy with Bluebird Care. All of our carers are efficient and friendly.

Reply from Callum Hunter, Finance & Office Administrator at Bluebird Care Northumberland South

Thanks for the kind words! It is massively appreciated.

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Review of Bluebird Care Northumberland South from Val W (Daughter of Client) published on 8 August 2023 Submitted via Website
Overall Experience

I just wanted to say thank you for the care given to Mum over the past year. Her carer has been wonderful and we can’t thank her enough for her kindness and understanding and how much it helped both Mum and ourselves. Thank you.

Reply from Callum Hunter, Finance and Office Administrator at Bluebird Care Northumberland South

Thanks so much for the lovely review, we will make sure to pass the message on to the relevant carers that visited Mum.

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Review of Bluebird Care Northumberland South from Nadeem A (Son of Client) published on 25 May 2023 Submitted via Website
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My mam receives three calls per day from Bluebird Care. Her continuity of care is excellent. We leave notes for the Bluebird Care staff to read and they follow them without any problems. Cooking, cleaning and medication prompts amongst other tasks are carried out on all visits without issue.

Feedback from my mam and I is that we wished that we had Bluebird Care in from the start. We would recommend Bluebird Care 100%.

Reply from Callum Hunter, Finance and Office Administrator at Bluebird Care Northumberland South

Thanks for the lovely review, we will make sure to pass the message onto all the carers that visit your mam.

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Awards / Recognitions (3)

  • 29 May 2026Recipient: Bluebird Care
  • 31 May 2023Recipient: Bluebird Care
  • 31 Mar 2022Recipient: Bluebird Care

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