Home Care Provider Owned by Bluebird Care in Bath & North East Somerset

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9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Bath & North East Somerset

Only the locations & reviews in Bath & North East Somerset for Bluebird Care are showing below.

View the details of all 177 locations (with 6308 reviews) owned by Bluebird Care

Bluebird Care Locations in Bath & North East Somerset (1)

1 Home Care Provider owned by Bluebird Care in Bath & North East Somerset
Bluebird Care Bristol, Bath & NE Somerset

Avon House, Avon Mill Lane, Keynsham, Bristol BS31 2UG 

9.7 24 reviews
"A very reliable care company, Friendly staff and very supportive of my care needs. I am very happy with the service that they provide. I…"   Read all 24 reviews

Bluebird Care Bath & North East Somerset is committed to delivering high-quality, safe, and person-centred care that allows customers to remain in the comfort and familiarity of their own homes. Their comprehensive range of services includes companionship,… Read more about Bluebird Care Bristol, Bath & NE Somerset

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £38.75 / hour
  • Live-in Care from £1,595 / week

Bluebird Care Reviews in Bath & North East Somerset (24)

9.4

Bluebird Care has a Group Review Score of 9.4 (9.411) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience
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Date Published
  • 24
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Reviewer Connection to Bluebird Care
  • 11
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from L P (Client) published on 25 April 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Anne J (Client) published on 25 April 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from S K (Client) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A very reliable care company, Friendly staff and very supportive of my care needs.
I am very happy with the service that they provide. I have only praise for the care they provide.
When I have had reason to complain. They always rectify any problem that I may have had in a timely manner.
Hope you
find this feedback helpful.
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Good morning,
Thank you for taking the time to leave such a detailed and kind review. We're happy to hear that you had such a great experience and will gladly pass your kind words on to the team.…
read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from R L (Client) published on 10 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, a good experience. Reliable, caring and conscientious. Sometime ago, I complained because a particular carer had rather a patronising attitude and my concern was immediately dealt with. Recently, a carer has stayed with me because of a particular problem.
Timing of weekend visits
has been erratic, despite my requests that it should always be around 8 am. However, I do feel really supported by Bluebird and just wish it wasn't quite so expensive!
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable,…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Pete R (Son of Client) published on 9 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has had carers from Bluebird Care since January 2025. After a short hospital stay it was necessary for her to have carers assist her with her personal care and help twice a day. The visiting times had to be adjusted to help with the care that was required in the morning and evening. Our
mother is very happy with the carers that visit and she is building up a good relationship with the ones that visit regularly and understand her daily needs. It gives us peace of mind that someone is going in to care for her twice a day when family are not there and that she is able to talk to them of any concerns. The information for each visit is recorded after each visit so the family are able to check that all is well. We would recommend Bluebird Care to others .
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for taking the time to share your kind words and thoughtful feedback. We are truly grateful for the trust you've placed in Bluebird Care to support your mother's needs.
It's…
read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from W H (Husband of Client) published on 4 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been very sensitive to my wife's needs on getting up - a very hard time of day for her.
They have been professional and caring whilst helping her.
I have only praise for them, no negatives at all.
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from F D (Client) published on 4 April 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Bluebird Care has been providing me with carers regularly for approximately 18 months.
Over this lengthy period a few of their carers have been outstanding.
Since January 2025 Bluebird has improved their service to me and proved
that they know me well. They have been flexible, rising to various
requests for care at different times. They have been sending a limited team of carers that I know really well.
A few of their carers are a joy to have around. They are seemingly always cheerful and know how to make me laugh or calm me down when needed. They are extremely efficient. They have a knack for picking up new skills fast and learning details really quickly. They take the initiative to carry out tasks themselves without being reminded what to do.
They are able to cook and make well-presented appetising meals - important to clients like me, who sometimes lack an appetite. Some have even surprised me with little extra kind and thoughtful touches.
Reply from Mel Fairchild, Home Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from A C (Client) published on 23 December 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bluebird Care has provided me with daily support for the last four years. I've experienced the highs and lows of care of which the highs outweighed the lows.
The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing
team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you Bluebird for enabling me to stay in my own home.
Reply from Mel Fairchild, Operations Director at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Robert N (Husband of Client) published on 19 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
In May/June it became clear that I needed help to look after my wife, whilst I recovered from my operations.
I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office
personnel.
All the carers are punctual well presented and friendly.
Over the year my situation has improved as has that of my wife.
Since having the care services we are now able to enjoy life together.
Thanks for all the efforts of everyone.
Reply from Claire Nolan, Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so very much for taking the time to leave us this glorious review. It is truly heartwarming to hear that we have been assistive with both yourselves and your wife's recuperation. Our…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Ron S (Friend of Client) published on 8 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism
that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
Reply from Claire Nolan, Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Shirley C (Daughter of Client) published on 1 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Totally impressed by the professional service provided to Mum. All staff were very kind and considerate and of the highest professional integrity.
Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly.
Could not fault
the service provided in any way.
Reply from Claire Nolan, Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from P B (Wife of Client) published on 23 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
Reply from Claire Nolan, Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Samantha W (Daughter of Client) published on 1 February 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the
jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Beatrice B (Daughter of Client) published on 18 January 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Shellie D (Granddaughter of Client) published on 18 December 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional
wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care allowing us to concentrate on other things. I cannot thank you all enough, we will remember you forever.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
What an extraordinary kindness is it to share this experience. Palliative and end-of-life home care is something that we do frequently for Bath and Bristol residents, but the experience is deeply…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from S J (Client) published on 14 November 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are very friendly and helpful. Bluebird provide a very good service, during the visit they always ask if there is anything more I want done if they have time. Timing of the app could be late at times. I have always understood my time would be around 7.50, but the last few weeks I have been
up at 7.30; one day it was until 10 but no one came until 10.15 and I had done what I would do in the meantime. I know someone has to be first and someone later. As for care and attention, I cannot fault their time with me. A great team of carers, could not wish for better care.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you for sharing your thoughts on our service; it has been our pleasure to support you to remain safe and happy in your Keynsham home. Engaging with our customers is an ongoing focus for our team…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from R R (Daughter of Client) published on 11 October 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care has transformed our mother's life and, consequently, ours.
Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes.
Within weeks, our mother was thriving, supported by an able team.
And, overseen by an excellent care manager.
We would
not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you for the beautiful feedback on our support of your mother in her Lawrence Hill home. It has been our pleasure to assist her with her care package. Our tiered layers of support include a…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Derek W (Client) published on 11 October 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you for sharing your experience of our care. I am delighted to hear that you find our care to be excellent! We strive to deliver the highest standard of professional care during every visit…read more
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Review of

Bluebird Care Bristol, Bath & NE Somerset

from Adam S (Client) published on 18 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
Reply from Claire Nolan, Registered Manager at Bluebird Care Bristol, Bath & NE Somerset
Thank you so much for sharing your experience of our home care support. It has been wonderful getting to know you and assist you to remain safe and happy at home. With a keen focus on delivering…read more
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  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Bristol, Bath & NE Somerset

from Hellen D (Client) published on 12 September 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird and
they are working with me to resolve issues. Continuity of care needs to be maintained.
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Awards / Recognitions (2)

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