"Bluebird provided home care for my Mother, the care staff who attended to her were lovely polite and very professional. My mother was…"
Read all 73 reviews
Visiting Care from
£37.89
/ hour
Live-in Care from
£1,455
/ week
Bluebird Care Colchester & Tendring specialises in working with customers and their families that require care in their own homes.
Bluebird Care offers a personalised and bespoke service for all ... Read more
"I have been very happy with the quality of service I have received from Bluebird Care. All the carers have been of a high standard and have…"
Read all 45 reviews
Visiting Care from
£39.50
/ hour
Bluebird Care (Essex West) covering Brentwood, Billericay, Ongar, and the surrounding areas. They are care at home and live-in care specialists who have been operating in the local area with a ... Read more
"Bluebird Care have provided outstanding care, from domiciliary to live in. They have always been kind, considerate and efficient in their…"
Read all 30 reviews
Visiting Care from
£38
/ hour
Bluebird Care Southend & Rochford is a leading homecare and live-in-care agency who have revolutionised the way that high-quality, bespoke care is delivered, not only to older people but also to ... Read more
"This last year has been difficult following the passing of my wife of 50 years in November 2023, however the carers regular visits has been…"
Read all 50 reviews
Visiting Care from
£39.50
/ hour
Bluebird Care (Mid Essex) delivers professional home care packages, designed to help adults with care needs make the most of the homes they love, remaining comfortable with a sense of dignity and ... Read more
"Bluebird has provided me with the help and care I have needed over the past two years due to my restricted mobility and suffering from…"
Read all 11 reviews
Visiting Care from
£30.95
/ hour
Live-in Care from
£1,650
/ week
Bluebird Care (Benfleet, Hadleigh and Canvey Island), based in Romford, offers high quality home care and support.
Trained, kind staff offer care to clients with a wide range of care needs such ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Bluebird Care Reviews in Essex (209)
9.3
Bluebird Care has a Group Review Score of 9.3 (9.322) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.
from Elaine O (Daughter of Client) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Bluebird provided home care for my Mother, the care staff who attended to her were lovely polite and very professional. My mother was very comfortable with them and enjoyed her interactions with them.
I would wholeheartedly recommend this company and wouldn't hesitate to use them again
Elaine
Colchester
Reply from Abby Black, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a such a lovely review. I will make sure your kind words are passed on to my care staff.
from Alan S (Son of Client) published on 23 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been very happy with the quality of service I have received from Bluebird Care. All the carers have been of a high standard and have interacted well with my mother, providing company and conversation for her as well as ensuring that she washes and eats as necessary. I have also been impressed
by the quality of Bluebird's office team and systems. These ensure that the required care tasks incuding the administration of medication are completed and that my mother's health issues are monitored as required. They have taken a genuine interest in her welfare which I have found to be very helpful. Keep up the good work!
Reply from Bluebird Care, Reviewer at Bluebird Care Essex WestThank you for your kind and thoughtful feedback. We are delighted to hear that you have been happy with the quality of care provided to your mother. It's especially rewarding to know that our care team has been able to offer not only high standards of support, but also meaningful companionship. Building genuine relationships is at the heart of what we do, and we're pleased this has made a positive difference. We're equally grateful for your recognition of our office team and systems. Ensuring safe, consistent care-including medication support and ongoing health monitoring-is a responsibility we take very seriously. Your feedback means a great deal to us, and we will be sure to share your comments with the team. Thank you again for your trust and support.
from Majestic W (Father of Client) published on 5 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the bottom of my heart, I cannot express how grateful I am for the care my son, Addai, receives from this agency. As a single parent, entrusting your child to others is never easy, but the team has made that trust feel safe and well placed from day one.
Alyshia brings such beautiful, motherly
care to every shift. She is attentive, gentle, and deeply patient - always making sure Addai is comfortable, settled, and treated with dignity. There is a calm reassurance about her that gives me complete peace of mind. You can genuinely feel that she cares.
Maddie comes in with the broadest of smiles, and her laughter is infectious. She is also very caring, and the warmth she brings into our home never goes unnoticed. She and Alyshia are like family to us. Addai is not just "looked after" - he is valued.
What means the most to me as his father is that they treat him as though he were their own. That level of compassion cannot be trained - it comes from character. Their dedication, patience,
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you so much for writing such an amazing review. I have shared this with Addai's support workers who are really pleased that they are making such a difference. They love spending time with him.
from Debbie H (Daughter of Client) published on 2 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Adam has been brilliant during the time we have used Bluebird for the care of my Father. He has always been really happy to give us advice. He is very approachable and honest which really helps when you are navigating arranging care. Thanks Adam and all the lovely carers at Bluebird.
Reply from Abby Black, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you so much for taking the time to write such a lovely review. It means so much to us to get such positive feedback. I shall make sure Adam and the care staff see your compliments.
from Jillian S (Client) published on 28 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am happy with the care I receive from Bluebird care I like my carers
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to send in a review of our services.
from David F (Son of Client) published on 23 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Bluebird were very professional & very caring for my 95 year old mother. Â
All the Carers were great but special thanks to Maria & Supervisor Joanna.
The standard of care was excellent and the Carers carried out household chores with dedication.
Reply from Lucy McCormack, Manager at Bluebird Care Essex WestThank you for taking the time to leave a review we will ensure the positive feedback is shared with the team.
from D T (Son of Client) published on 9 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I wondered how this was going to play out, but I needn't have worried. On both mornings my father's carers arrived on time. They treated him with dignity as they spruced him up nicely. We were then able to enjoy the day's activities happy in the knowledge that Dad's care needs had been attended to
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review. We are delighted that you didn't have to worry and you were happy with his care.
from A M (Daughter of Client) published on 7 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Bluebird carers have cared for my Dad for eight years. Since February we have had to increase Dads care package. We have found both the carers who come in and the staff in the office to be extremely competent, caring and above all reliable - they have never let us down.
Whilst Dad is unable to communicate
he has a lovely relationship with the familiar carers who even get a smile from him.
Reply from Lucy McCormack, Manager at Bluebird Care Essex WestThanks for your kind feedback I will ensure this is passed onto the team.
from Brenda S (Mother of Client) published on 4 August 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Since our daughter has had her medical treatment given to her by Bluebird Care, she is a lot happier, gets excited when staff arrive, who all make her feel very special, as parents we feel far less stressed.
Ever since we have been introduced to Bluebird care, we have found them all very professional,
very knowledgeable, kind and supportive to our daughter's complex special needs and treatment.
Would highly recommend Bluebird Care.
Reply from Abby Black, Registered Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you so much for your kind feedback, and we are so pleased to hear that she is feeling happier and that this has helped reduce your stress levels. It is a privilege to support your daughter and all of you by extension. Thank you for taking the time to leave a review. Abby Black (Registered Manager)
from Carol S (Client) published on 30 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Bluebird Care have been fantastic since they started. Their nurse ensures my PEG site is well cared for and the staff are very knowledgable and competent in their role. I am extremely happy with Bluebird Care.
Reply from Melvyn Plum, Director at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you so much for taking the time to write such a great review. I shall make sure the staff see your lovely comments. It really lifts the team when they get a 5* review so thank you again for taking the time.
from Peter H (Client) published on 15 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The first time they come I felt very comfortable and everyone that comes makes me feel comfortable and treats me with dignity. They are always very professional in their work and go above and beyond in taking care of me and any housework that needs doing.
Reply from Abby Black, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review. We are so pleased you are happy with our service. I shall make sure your kind words are passed on to you care staff.
from A B (Wife of Client) published on 3 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Without the help of Bluebird Care we would never have been able to get my husband out of hospital at very short notice for his last few days. One staff member in particular and the team were Brilliant at providing an emergency live in carer at very short notice. And what a lovely carer she was, although
very sadly my husband died some 7 hours after she arrived. He was so delighted to meet her, and she really loved the short time with us.
I could not recommend them highly enough for being so professional in such difficult circumstances.
Reply from Melvyn Plum, Director at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for your kind words. We were so happy that we managed to pull everything together and get your husband back to the place he loved.
from K L (Daughter of Client) published on 13 June 2025
Submitted via Website • Report
Overall Experience2.0 out of 5
So disappointed. I dont quite know what went wrong with the standard of care but messages didnt seem to get through from me, to management, to staff, leaving my mums care less than satisfactory, even risky. I had to change provider after trying to make it work over many months Premium cost but poor
service, though the friendliness of care staff was very good, mostly. Disappointed.
Reply from Melvyn Plum, Director at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to share your thoughts. I'm truly sorry to hear that your experience with us wasn't what you had hoped for. Please know that we take your feedback seriously, and we're genuinely sorry that things didn't go as smoothly as they should have.We always aim to deliver clear communication and high-quality care, so it's disappointing to learn that this wasn't your experience - especially after the efforts we made over a number of months. I completely understand and share your frustration especially as we have so many 5* ReviewsIt was nice to read your kind words about our care staff and their friendliness - they will appreciate that. At the same time, we know that compassion needs to be backed up with consistent, reliable service, and it's clear that we didn't meet that standard in this case.
from J B (Client) published on 21 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff are really good, have helped me so much, especially one chap. Thank you.
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review for us. I am so glad that we have been of help for you.
from James O (Son of Client) published on 19 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My fathers needs were time
Sensitive and bluebird did everything physically possible to accommodate his needs. I will be forever grateful for the service they provided in his final years. Well managed, conciderate and genuinely cared for their clients.
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review. I am so pleased we were able to support your Father in his final years.
from John B (Client) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care I get is excellent.
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review. We are delighted your care is "Excellent". I shall make sure i let your care team know.
from P F (Wife of Client) published on 15 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Bluebird Agency have provided very good care for my husband who has MND. The carers adhere to all his personal care and also converse with him in a professional and friendly way. The office staff are always helpful with any questions I have and the new RGN clinical lead is also professional, very helpful
and very informative. A good sense of humour is also helpful in our situation.
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you for taking the time to write a review. I am glad you found our new Nurse helpful and informative. She has lots experience which she is putting to good use supporting our customers. I am so glad we have also managed to inject some humour into our visits. Care can be difficult and stressful so humour can be a great tonic.
from Maxine T (Sister of Client) published on 13 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My sister has been under the care of Bluebird for 2 years now and I cannot express how much of a positive impact this care company and their staff have had on her whilst she has been going through some very difficult times. The staff are all so kind, compassionate and genuinely caring and liase very
well with our family. Cannot fault them at all. Thankyou to all the staff at Bluebird for your constant care and commitment. We as a family are extremely grateful for all the time and dedication put towards my sisters care. 100% recommend!
Reply from Becky Dixon, Registered Care Manager at Bluebird Care Colchester, Tendring, Braintree and UttlesfordThank you so much for taking the time to leave such a lovely review especially as its a 5* one. I am so pleased we have had such a positive impact supporting your sister.
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