Home Care Providers Owned by Bluebird Care in Derbyshire

I would highly recommend this home care company. They provided care for my mother three times a day, and throughout the whole period we were extremely impressed with the professional and compassionate service they provided.

The company seemedvery professionally managed, with excellent communication and organisation from the outset. The care plan was discussed and agreed with us, and we were particularly impressed that the carers consistently followed it fully, ensuring that my mother received the appropriate support at every visit.

The carers themselves were exceptional. They were always punctual, kind, compassionate and respectful towards my mother. They took the time to make sure she was comfortable and cared for, while also treating her with dignity and patience.

Having care provided three times a day gave our family great reassurance, knowing that my mother was being looked after.

After unsatisfactory experiences with another company, working with Bluebird is a whole other level of care. Punctual arrivals and departures, timely advisories of changes, great levels of communication, a willingness to discuss any issues, however small, and most importantly, a team of carers who are closely vetted, highly trained, and the best in their field. Warm, cheery, friendly, thoroughly professional without being officious, and diverse personalities who have in common a genuine empathy and compassion in their DNA.

The whole Bluebird team from management to the carers have always been very helpful with any of my parents requirements. The people that visit my father are always punctual, on time and professional and my parents now rely on their help and assistance. It is reassuring to know that their standard of care is very good and they are always reliable. We would definitely recommend them to anyone who needs help at home.

Thank you from the bottom of our hearts!!!

Costs are reasonable, invoicing is easy and the team are very flexible should we need to amend visits for any reason. Overall we are very happy and pleased to recommend Bluebirds

Ken has been really happy with the care and attention he gets from the carers. He's happy to have them visit daily and help to take care of all his personal needs. If ther is anything extra he needs doing, I can leave a message and they will do it for him. They are kind, attentive and reliable. The management are great in keeping you informed and addressing any queries promptly. I would recommend them to anyone needed care for themselves or family.

Our mum has had both home visits and live in care provided by Bluebird over the past 18 months. All the staff have been wonderful, they provided mum with essential support and help and were flexible, kind and caring. My sister, myself and our mum were incredibly impressed with the quality of the care and the organisation and management of the carers. The carers managed to be both professional and friendly (a skilful balance), and they treated mum with respect and dealt calmly with any incidents (such as a fall). Thank you all so much for providing mum with a quality of life she could not have had without your support.

Bluebird Care Company were excellent in caring for my husband who has dementia. All the staff and managers were so kind caring and compassionate.they paid attention to detail, always explained to my husband what they were going to do and kept me informed of any issues that arose. They were very punctual and very professional and I can't speak highly enough of them. They didn't just take care of my husband, they also took care of me, always ensuring that I was ok.

It's really useful to have the App so that I can see the care plan, the notes that the carers provide and make contact should there be any issues. Overall, we are really happy with the care being provided and I wish I'd made the change to Bluebird sooner.

Mum has had Bluebird carers visiting for two months now. We are very impressed with the professionalism of the company from the directors and managers to the carers themselves. They understand how difficult a time it is for families which is very helpful. We have already increased the number of hours they visit mum. She is getting used to their visits now and it is a big help for us.

It is evident that Bluebird Care truly values the wellbeing and dignity of those in their care. I would have no hesitation in recommending their services to anyone seeking trustworthy, compassionate, and professional home care.

I've received help support and encouragement from my Bluebird carers. They have been flexible and adaptable to my needs. I am usually fairly able to take care for myself but often need help with managing laundry and cleaning to keep the house in order. They take me out for shopping and walks to help me feel in touch with the world and keep me moving. They have taken me to medical appointments . They are good company and cheerful and help me be confident about being on my own in my home

Greatly impressed with the care I've received. Carers have been attentive and caring. Have enjoyed their company too. Will recommend Bluebird to my friends.

Kind and friendly staff, both in the office and in the home. Always happy to help and solve problems or issues. Always confident that Mum's care and wellbeing are of paramount importance to them, as well as us.

One key need is consistency of care staff which Bluebird has tried their utmost to fulfil. This has given essential stability to the care routine and been an absolute blessing to us in caring for our loved ones.

The carers have been punctual, cheerful and helpful. They are respectful and patient with the person who needs care. Only suggestion is less number of different pcarers per client so that you get to know the carers better.

I wholeheartedly recommend Bluebird to anyone seeking care for a loved one.

On behalf of my family we would highly recommend Bluebird.

My mother received excellent care in her home from Bluebird Care from January 2023 until her recent move into residential care. I cannot recommend Bluebird enough - their carers are extremely helpful and proactive in seeking to improve and personalise the service they offer. Bluebird's service was instrumental in enabling my mum to live at home for longer than she might otherwise have been able to do. The service is extremely professionally run and very flexible in responding to increased care needs when we were away on holiday.

The carers from Bluebird Care are very professional in checking and recording information about mum so as a family we know exactly what happens at each and every visit. The app is great and easy to use. The office staff are responsive and thorough around care plans and changing information. What is really important is that mum likes each and every carer who visits and she enjoys their company. They prompt her to carry out tasks to allow her to remain in her own home. They've recently started to cook an evening meal for mum which is a huge help.