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Home Care Provider Owned by Bluebird Care in Newport

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9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Newport

Only the locations & reviews in Newport for Bluebird Care are showing below.

View the details of all 178 locations (with 6123 reviews) owned by Bluebird Care

Bluebird Care Locations in Newport (1)

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1 Home Care Provider owned by Bluebird Care in Newport
Bluebird Care Newport

35 Stow Park Circle, Newport NP20 4HF 

9.8 75 reviews
"My mum has been disabled for 25 years and during the last few years she was able to access the care provided by the Bluebirds, Newport.…"   Read all 75 reviews

Bluebird Care Newport is an award-winning provider of premium Home & Live-in Care services. They provide a wide range of support to help keep people safe, comfortable and cared for in their own homes. Care visits range from 30 minutes right up to… Read more about Bluebird Care Newport

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36.50 / hour
  • Live-in Care from £1,800 / week

Bluebird Care Reviews in Newport (75)

9.4

Bluebird Care has a Group Review Score of 9.4 (9.385) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Bluebird Care
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Review of

Bluebird Care Newport

from R J (Daughter of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been disabled for 25 years and during the last few years she was able to access the care provided by the Bluebirds, Newport. During this time the number of visits increased gradually but the care was always excellent.
From the initial assessment which was so thorough and reassuring, throughout
the time the Bluebirds visited my mum, all carers were kind, caring and professional. It was a real relief for me to know that she was so well looked after by them.
I have no hesitation in recommending the bluebirds to anyone who is seeking home care. They are able to cope with many different demands and are always there providing service with a smile. This service enabled my mum to stay in her own home for a good few years longer than would have been the case. I cant thank them enough.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for this wonderful 5* review and for your kind comments. It was our pleasure to care for your mum. Thank you for choosing Bluebird Care

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Review of

Bluebird Care Newport

from S H (Client) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience with Bluebird crae has been very good. Although I am now a client, the service from all carers has been first class, and I have found them an enormous help.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service. We take great pride in the standard of care that we deliver and the whole team will be delighted with your comments about receiving a first class service. Thank you for choosing Bluebird Care.

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Review of

Bluebird Care Newport

from D N (Client) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Genery good but when bath it seems rushed
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service. I will ensure your feedback is acted upon accordingly.

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  • Value for Money
Review of

Bluebird Care Newport

from S R (Daughter-in-law of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Carers have looked after my mother-in-law for the past six years, and we couldn't be more grateful. From the very beginning, they have gone above and beyond, showing kindness, professionalism, and genuine care every step of the way. The team took the time to truly get to know her, treating
her with dignity and respect while supporting her independence. Communication with the family has always been clear and reassuring, giving us real peace of mind. Each carer has brought warmth, compassion, and reliability, making a real difference not only to my mother-in-law's life but to ours as well. Even through difficult times, their care remained consistent and heartfelt. Bluebird Carers are more than a service-they've become like family. We wholeheartedly recommend them to anyone seeking exceptional, person-centred care.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for this outstanding review. We take a great deal of pride in the service that we provide and in the standards of care that we deliver. So to have affirming feedback like this means a lot. I will make sure that your comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.

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Review of

Bluebird Care Newport

from E P (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very pleased with the service Bluebird Care are providing for our parents. Every week their carers turn up with kindness, compassion and a practical approach to help with the ironing, cleaning and general household chores. They are patient, supportive and have built a good relationship with our
parents. Their weekly visits are reassuring to us both, as are the check-ins they have with us - all with the intention to help Mum and Dad with the things they now find difficult and increase the overall quality of their life. We have no hesitation in recommending them to anyone.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service, and thank you for the wonderful feedback. I'm delighted that you would be happy to recommend us. Thank you for choosing Bluebird Care Newport.

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Review of

Bluebird Care Newport

from Susan B (Daughter-in-law of Client) published on 25 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall experience of blue bird is excellent, the carers that looked after my mother in law were so kind and supportive of her cannot thank them enough. I would receive regular calls from the office keeping my updates on her well being and if they could offer any assistance to help her stay independent
in her home .Again i can't thank them enough for the support and advise they give us. I would recommend blue bird to Family and Friends.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to leave us this 5* review. The whole team will be delighted with your feedback and it's great to hear that you'd be happy to recommend us. Thank you for choosing Bluebird Care.

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Review of

Bluebird Care Newport

from Karen G (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird have cared for my father for the last 3 months. The carers have been kind, attentive and always treat my Father with dignity. So diligent in their treatment, he has been discharged from the Lymphoedema clinic. Medications have changed considerably during the three months and the transition
has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide advice. Weekly schedules listing the name of the carer and call times are emailed and invoices provide a detailed breakdown of costs.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for this wonderful 5* review. We take real pride in the standard of care we deliver and to have affirming feedback like this means a great deal. I will ensure that your comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.

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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Bluebird Care Newport

from Gill D (Daughter of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been having help from Bluebird Care 3 times a week since January and I cannot thank them enough for what they have done. Things were difficult in the beginning because Mum wouldn't accept that she needed help. But the staff were so good with her, encouraging her and just chatting if that
was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to mum and she has built a good relationship with them all. Thank you Bluebird, you've been amazing.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service. I am pleased to hear that we have been able to help you & your Mum. We all wish her well for her move. I will pass your comments on to the team. I am delighted to hear that you would be happy to recommend us and thank you for choosing Bluebird Care.

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Review of

Bluebird Care Newport

from Lynn R (Daughter of Client) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam have been more than happy with the support / care and help she has received everyone who visited have been lovely and so friendly - nothing is too much trouble
Mam initially bit concerned as never had care other than myself previously and also been a very independent person prior to that - it's
been so reassuring that mam now feels so comfortable and looks forward to her visits
Really lifts her spirits
Carers are very Inspiring too offer tips ideas to help with maintaining routines
I'm grateful for the updates of visits - can view at a glance
should any changes occur everything is always very well communicated and dealt with immediately
Very professionally run
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service. I am so pleased to hear that the care & support we provide is making a positive difference. I will pass on your comments to our team, who will be delighted with the 5* review. Thank you for choosing Bluebird Care Newport

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Review of

Bluebird Care Newport

from John P (Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird (and the carer who visits me) are excellent. Great care is taken through-out the house and they get into the areas / bits that I as a disabled person struggle to reach. Equally importantly the conversation means they can check on me and ensure I'm not losing it! And the cats seem to like them
too!
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your 5* review. We are delighted that you are so pleased with the service we provide. Thank you for choosing Bluebird Care Newport

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Review of

Bluebird Care Newport

from E M (Client) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed care assistance at short notice for twice daily visits.Bluebird Care had been recommended to me by friends who had used the company.Their manager and office staff were extremely helpful on first contact and swiftly arranged an assessment with me at home which was comprehensive regarding my
morning and night care routine.I was particularly impressed by their attention to detail and health and safety assessment of my home.I have received first class care from pleasant,punctual and competent care staff and can recommend Bluebird Newport as my first choice for home care having had experience of other local care companies for my late mother.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to review our service. It is wonderful to hear that you can recommend us, and I will be sure to share your feedback with the whole team who will be delighted with your 5* review. Thank you for choosing Bluebird Care Newport.

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Review of

Bluebird Care Newport

from Joanna J (Daughter of Client) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Bluebird Care Newport. They are an amazing company! My mum has dementia and Bluebird carers attended to my mum twice a day. Carers were always very professional, kind and helpful. Office staff were always very attentive and nothing was ever too much trouble! A well-organised and reliable
company. Thank you for everything you did to support Mum and myself!
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you, Joanna, for taking the time to review our service and for the fantastic five-star rating. The team will be delighted!

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Review of

Bluebird Care Newport

from Maria L (Daughter of Client) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was diagnosed with Dementia, and we were assigned a care company to help with her care, we were with that company for 2 years, care was not the best, but it was a help, some of the better carers left the company and the level of care dropped massively.
We have currently swapped to Bluebird Carers
Newport, this company was also recommended to me by a friend as being excellent, the carers visit Mum 3 times per day.
We would be absolutely lost without them! The carers are lovely, kind, caring, attentive and engaging and also very professional. We are so grateful to how the office ladies do what they can to help us with advice etc, also how efficiently they reply to my text messages and reach out if they need to bring something to my attention.
We are more than happy with the care that is being provided. Amazing company. The carers and office girls are like angels and I am truly grateful for everything that they do for Mum. Thank you so much
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your five-star review. We take great pride in the standard of care we deliver. I will ensure your feedback and comments are shared with the whole team. Thank you for choosing Bluebird Care Newport.

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Review of

Bluebird Care Newport

from Catherine K (Daughter of Client) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I'm happy with the care provider but I have noticed on several occasions the staff are not staying for the duration of the visit (AM is 45 mins and lunch is 30 mins) which is a concern. Some staff will wash dishes and others will leave them. The interaction with Mum varies sometimes as some staff have
been on their phones during the visit. My mother is very comfortable with the staff but misses one in particular.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your review. We welcome all feedback and your comments will be followed up by a member of our team.

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Review of

Bluebird Care Newport

from C P (Daughter of Client) published on 24 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very pleased with the excellent care Bluebird gives to my mum. All carers are so considerate, kind and caring. Everything is well organised.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your five-star review. We are delighted that you and your Mum are pleased with the service we provide, and we will ensure that your feedback about the carers is shared with the team.

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Review of

Bluebird Care Newport

from C B (Daughter of Client) published on 14 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good consistent service provided. Any concerns or issues are reported to the office/medical professional. Duties are carried out as agreed in the care plan and any additional requests by the family are actioned. The care provided by the carers is very good and the service user and family are more
than happy with this.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for taking the time to write this review. We are delighted to hear that you are pleased with the service that we provide.

  • Staff
  • Care / Support
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  • Treated with Dignity
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Review of

Bluebird Care Newport

from Michael M (Client) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your 5-star review. We are delighted that you are pleased with the service and care that we provide.

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Review of

Bluebird Care Newport

from Susan J (Client) published on 10 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, comfortable knowing someone is coming, family pleased with service.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your kind comments. We are glad that you are pleased with the service and the care that our team provides.

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Review of

Bluebird Care Newport

from S M (Daughter of Client) published on 12 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad's two male carers looked after him for over a year. When he became seriously ill they took on his personal care with the greatest tact and kindness. They were a familiar and reassuring presence for both Dad and my mother when he neared the end of life. Bluebird Care Newport were always reliable
and helpful when I had to deal with the office. I would thoroughly recommend them to everyone.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your 5 star review. It's important that our carers are sensitive to the needs and wishes of our customers and their families at extremely difficult times like these. I will be sure to pass on your comments to the team and to the carers concerned. It was a privilege to care for your father. Thank you for choosing Bluebird Care Newport.

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Review of

Bluebird Care Newport

from J J (Client) published on 10 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel very happy and contented here.
I enjoy my stay here and safety.
All I have met have been very nice.
I cannot fault anyone.
Thank you.
Reply from Ray Morrison, Director at Bluebird Care Newport

Thank you for your 5-star review. The whole team takes great pride in the service we provide and we are very glad that you feel safe and happy with us.

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