Home Care Provider Owned by Bluebird Care in Newport

2 carers.
Welcoming new people into a home can sometimes be challenging and cause anxiety for some, the Bluebird team have been understanding of this and have helped mam to adapt to having carers in her home .
We find is very helpful to be able to know beforehand who is due to visit mam .
Our family have been very happy with everything provided by the Bluebird team so far and would highly recommend their services.

to us as a family.

What really stands out is the way the carers take time to talk with her and make her feel valued. It's never just about the practical side of care - they bring warmth, companionship, and reassurance into her daily life. My mum has become very fond of the carers, and it's clear how much she enjoys their visits.

The professionalism and consistency of the service is outstanding. Knowing she is in such capable, caring hands gives us huge peace of mind. I would wholeheartedly recommend Bluebird to anyone looking for a care agency that truly goes above and beyond. They are a credit to their profession and have made a real difference to our family.

the time the Bluebirds visited my mum, all carers were kind, caring and professional. It was a real relief for me to know that she was so well looked after by them.
I have no hesitation in recommending the bluebirds to anyone who is seeking home care. They are able to cope with many different demands and are always there providing service with a smile. This service enabled my mum to stay in her own home for a good few years longer than would have been the case. I cant thank them enough.

her with dignity and respect while supporting her independence. Communication with the family has always been clear and reassuring, giving us real peace of mind. Each carer has brought warmth, compassion, and reliability, making a real difference not only to my mother-in-law's life but to ours as well. Even through difficult times, their care remained consistent and heartfelt. Bluebird Carers are more than a service-they've become like family. We wholeheartedly recommend them to anyone seeking exceptional, person-centred care.

parents. Their weekly visits are reassuring to us both, as are the check-ins they have with us - all with the intention to help Mum and Dad with the things they now find difficult and increase the overall quality of their life. We have no hesitation in recommending them to anyone.

in her home .Again i can't thank them enough for the support and advise they give us. I would recommend blue bird to Family and Friends.

has been seamless. From my perspective, the communication from the office is professional and efficient. For me, this is essential. Carers notes are available via their on line system. The supervisor is always on hand to provide advice. Weekly schedules listing the name of the carer and call times are emailed and invoices provide a detailed breakdown of costs.

was all that mum would allow. Mum is now moving into assisted living, so will no longer need Bluebird Care but I would certainly recommend them as a care provider. The staff, particularly 4 members of staff, have been so lovely to mum and she has built a good relationship with them all. Thank you Bluebird, you've been amazing.

been so reassuring that mam now feels so comfortable and looks forward to her visits
Really lifts her spirits
Carers are very Inspiring too offer tips ideas to help with maintaining routines
I'm grateful for the updates of visits - can view at a glance
should any changes occur everything is always very well communicated and dealt with immediately
Very professionally run

too!

morning and night care routine.I was particularly impressed by their attention to detail and health and safety assessment of my home.I have received first class care from pleasant,punctual and competent care staff and can recommend Bluebird Newport as my first choice for home care having had experience of other local care companies for my late mother.

company. Thank you for everything you did to support Mum and myself!

Newport, this company was also recommended to me by a friend as being excellent, the carers visit Mum 3 times per day.
We would be absolutely lost without them! The carers are lovely, kind, caring, attentive and engaging and also very professional. We are so grateful to how the office ladies do what they can to help us with advice etc, also how efficiently they reply to my text messages and reach out if they need to bring something to my attention.
We are more than happy with the care that is being provided. Amazing company. The carers and office girls are like angels and I am truly grateful for everything that they do for Mum. Thank you so much

been on their phones during the visit. My mother is very comfortable with the staff but misses one in particular.

than happy with this.