Home Care Provider Owned by Bluebird Care in Cardiff

time.
So yes personally I would be very happy to continue to recommend the company.

that there are additional ways you can help (e.g. shopping) which I will use.

proved to be a very good replacement but when we have different carers, Mum has found it very unsettling

smile to brighten up my mum's day. They have become friends as well as carers and have enhanced every aspect of mum's life. They have helped her establish a daily routine that has enabled her to stay independent at home. I also think that they have helped to keep mum's dementia progression at bay as she has excellent communication with the carers; they have lovely conversations with her and really take time to listen and enjoy chats during their visit. They are also very considerate if any safety issues might crop up, we work well together as they always highlight any issues promptly that we need to resolve for mum. I would definitely recommend Bluebirds Care Agency.

cares for his every need, it's due to these lovely ladies & gentleman that he can live in his own home with all his belongings around him. I am absolutely certain that because he knows he's got Bluebirds's coming in everyday this gives him a purpose to carry on, before they leave him, washed, dressed, fed etc they also leave My uncle with a smile on his face, which is so lovely to see an 82 year old man so happy and content. We as a family could not wish for anymore. Thanks to all the managers, carers, admin staff, receptionists you are all fabulous and never forget it.

that can lead to problems.
In general we are satisfied with the service provided by Bluebird and do find more senior staff easily accessible.

cannot be observed and it would be helpful to be advised .
beforehand of any likely delays.
Also it would be appreciated if the weekly schedules could be E-mailed as soon as available.

caring and attentive, and mostly chatty. They've restored our faith in humanity. Most start feeling like family after a short while. The company seems to do an excellent recruitment job.

The office have always been fast, helpful and obliging, and given us good advice on how to navigate the complex care system.

We totally trust the team and their integrity.

where necessary.

I have been using Bluebird every career I've had has been pleasant and caring making me feel important.

She is brilliant at quickly and effectively dealing with any requests and she has been a great carer to Mum and a support to us. The rest of the team all work very hard behind the scenes and are happy to respond to requests for changes or advise on next steps. Thank you Bluebird team!

Nothing is too much trouble. Mum has dementia and does not remember carers names, but she call them all her friends.
The past month we have had a few issues with home life balance and the support we received from Bluebird management was first class. The team are so passionate about their duty of care and support that we would not be able to manage without them.

her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares as her needs evolve.