Home Care Providers Owned by Bluebird Care in Lancashire

We contacted Nadya the manager at bluebird care Burnley before Christmas as my mum was struggling with confusion and we suspected her MCI had developed into dementia. We had also just stopped her from driving and this meant she was unable to keep up her life as she is very active. We decided to get carers in for three mornings a week to help my mum with transport, shopping and digital communication, which she was finding impossibly. What is so brilliant about Bluebird care for me is that Nadya takes every individual in their own right and builds the care around them "they walk beside my mum" not in front (Nadya's words). Immediately she really liked Nadya and Abi and her carers Ru and Saria, as they were very professional, empathetic and warm but they also came with a huge smile and laughter. We have paused care now as my mum is on medication which has given her some independance back with her thinking, but we will definitely be using again when she begins to struggle again. Thank you

What a relief! He is so much brighter with the care support. We know he's not messing up his meds. We know he has company for 90 mins a day. We know he is supported in checking his calendar for appointments. They help him to remember certain things. They make him nice breakfasts - he loves that bit! They liaise with his GP. He is a very proud man and he was skeptical about having people in his home but he got used to it straight away. The carers are incredibly lovely. They don't treat him like an 'old man'. They chat & they are respectful. We are very thankful and really pleased with the service.

My brother and I have been using Bluebird care since 2023, they have continuously provided an outstanding level of care, commitment and customer service. They provide such a life line when it comes to caring for our mother, for which we are extremely grateful for.

We have only been working with Bluebird for the last four weeks during which time we've found the help provided by the carers to be excellent. They are punctual, friendly and helpful. The support provided by the office has been excellent too.

Both my father in law and mother in law have been clients of Bluebird Care (Burnley and Pendle) for the past 3 years and continue to extensively use their services on a daily basis. My wife and her siblings are very close to their parents and would not accept anything less than gold standard care for their Mum and Dad. The fact that they have found a care agency who not only meets but excels their high expectations is astonishing. As a family we are in their debt. Thank you Bluebird Care.

The client has been very pleased with the standard of care. The care package was put in place very quickly and has been managed effectively ever since. Regular reviews allow for matters to be dealt with smoothly and effectively. Having a number of individual carers who have shown patience, understanding, encouragement all with good humour has helped in creating a positive environment where my cousin has felt safe and has gained strength physically as well as emotionally. Thank you Bluebird

I highly recommend their services.

Bluebird Care have been absolutely wonderful in caring for my grandad/ From the very beginning, the carers have been kind, patient and respectful, and always treated him with dignity and compassion. They take the time to really understand his needs and make him feel comfortable, safe and valued in his own home.

As a family, we have great peace of mind knowing my grams is in such capable and reliable hands. We are extremely grateful for the high standard of care and support they provide and would highly recommend Bluebird Care to anyone looking for excellent homecare.

Bluebird care has given me peace of mind, I am now able to go to work knowing my mum is cared for, the carers have been very supportive & have provided my mum with exceptional care since they started. My mum has build a good relationship with the carers who alway go the extra mile. As a care agency the communication is always on point & I am always informed.

Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but now a permanent customer. Communication has been clear and reassuring throughout, and every aspect of the care has been delivered with the highest level of professionalism and compassion. Manager is absolutely excellent. Office team privided clear structure and were kind, attentive, and genuinely passionate about supporting us. They go above and beyond to ensure comfort, dignity, and peace of mind at all times. The reliability, consistency, and personal touch of the care has made a real difference, and it's clear the team truly care about the people they support. I cannot recommend Bluebird Care Burnley highly enough an outstanding service in every way. Thank you for everything

I receive excellent care for my mother who needs a few visits a day due to being diagnosed with Parkinson's and needs help with washing and medication, all carers are lovely and attentive, they all go above and beyond, the management are exceptional and cannot fault them at all, I'm so grateful to have found a company who cares

Nadya and the team are a pleasure to work with!

We have only recently started using the agency and are pleased with all carers so far. Very friendly and pleasant. So helpful, nothing too much trouble. Constantly checking that all is OK with my son. Punctual and efficient, delighted x

I find the carers who look after my husband & I are very courteous and always greet us with a smile. They are most helpful and eager to please. They are willing to do anything in order to help us.

The support from the carers is very thoughtful, they let mum be as independent as they can, yet keep her overall comfort as a top priority. They are very responsive, but not pushy. They are very good at letting us be the priority when we visit.

I booked live in care to help me when my wife returned home to die of heart failure. It proved an excellent decision. The company were helpful and sensitive and the person they sent was an absolute star. I could not have coped in those last days without her brilliant support and she made my wife feel well loved and well cared for

I would wholly recommend to anyone to use Bluebird Care as their care company

We've found Bluebird very good. The carers do all the jobs they are asked to do and are very friendly with my auntie. Bluebird are very caring and have offered walks, coffee mornings etc for my auntie which is just what she needs to get her out socialising.

The care team took time to assess our elderly mothers needs and more than full filled her expectations and ours. They treated her with care and compassion taking time to get to know her and not only give her practical care but much appreciated social care as well. Any concerns were reported to family and addressed promptly. For the few months she was cared for she and family found it a positive experience and our thanks go to all.