Home Care Providers Owned by Bluebird Care in Lancashire
9.3
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for Bluebird Care are showing below.
View the details of all 176 locations (with 6431 reviews) owned by Bluebird Care
Bluebird Care Locations in Lancashire (3)
Bluebird Care Burnley & Pendle
9.9
30 reviews
Suite 10, Bridgewater House, 8 Surrey Road, Nelson BB9 7TZ
"Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but…" Read all 30 reviews
Bluebird Care has a national reputation for providing the highest quality care and has grown and grown. Bluebird Care is now one of the largest private providers of care at home in the UK and they take great pride in delivering the highest standards… Read more about Bluebird Care Burnley & Pendle
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32 / hour
- Live-in Care from £1,500 / week
Bluebird Care Lancaster & South Lakeland
9.9
66 reviews
Willow Mill, Fell View, Caton, Lancaster LA2 9RA
"We have only recently started using the agency and are pleased with all carers so far. Very friendly and pleasant. So helpful, nothing too…" Read all 66 reviews
Bluebird Care Lancaster and South Lakeland provides a full and comprehensive range of home care services, including live-in care. The provider has been operating a local family business since 2014 and has established a reputation for delivering high-quality… Read more about Bluebird Care Lancaster & South Lakeland
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £35.50 / hour
- Live-in Care from £1,610 / week
Bluebird Care Chorley, Ormskirk & Leyland
9.6
14 reviews
111 Church Road, Tarleton, Preston PR4 6UP
"The staff at Bluebird in Tarleton are truly amazing, all the way down from the management to the care workers are 5 star. The girls who…" Read all 14 reviews
Bluebird Care (Chorley, Ormskirk and Leyland) firmly believes that people should receive the highest quality of care, where they want to, provided by excellent carers. Bluebird keeps each person in their care in control of the support they receive,… Read more about Bluebird Care Chorley, Ormskirk & Leyland
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Live-in Care from £1,450 / week
Bluebird Care Reviews in Lancashire (110)
9.3
Bluebird Care has a Group Review Score of 9.3 (9.315) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.
Review of
Bluebird Care Burnley & Pendle
from S F (Niece of Client) published on 27 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bluebird Care Burnley have provided an exceptional service from start to finish to my Aunty. We initially started at a few hours a week but now a permanent customer. Communication has been clear and reassuring throughout, and every aspect of the care has been delivered with the highest level of professionalism
and compassion. Manager is absolutely excellent. Office team privided clear structure and were kind, attentive, and genuinely passionate about supporting us. They go above and beyond to ensure comfort, dignity, and peace of mind at all times. The reliability, consistency, and personal touch of the care has made a real difference, and it's clear the team truly care about the people they support. I cannot recommend Bluebird Care Burnley highly enough an outstanding service in every way. Thank you for everything
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you so much for taking the time to share such a thoughtful review. It means a great deal to our whole team. We are delighted to hear that your Aunty has felt supported, respected, and cared for throughout her journey with us.
From the very beginning, our aim has been to provide clear communication, consistency, and a genuinely person-centred approach, so knowing this has made a positive difference to you and your family is incredibly rewarding.
From the very beginning, our aim has been to provide clear communication, consistency, and a genuinely person-centred approach, so knowing this has made a positive difference to you and your family is incredibly rewarding.
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Review of
Bluebird Care Burnley & Pendle
from S K (Daughter of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I receive excellent care for my mother who needs a few visits a day due to being diagnosed with Parkinson's and needs help with washing and medication, all carers are lovely and attentive, they all go above and beyond, the management are exceptional and cannot fault them at all, I'm so grateful to have
found a company who cares
Reply from Bluebird Care, Reviewer at Bluebird Care Burnley & PendleWe genuinely admire your kind words and are grateful for the trust you have placed in us. Thank you for sharing your experience.
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Review of
Bluebird Care Burnley & Pendle
from Stacey T (Case Manager) published on 21 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been incredibly impressed with the standard of care provided. The team consistently goes above and beyond to ensure dignity, safety, and genuine compassion in every interaction. Communication has been outstanding - staff keep me fully informed, respond quickly to any queries, and always act with
professionalism and kindness.
The carers are reliable, respectful, and clearly well-trained. They take time to understand individual needs, adapt their approach when required, and build real trust and rapport. It's clear they genuinely care about the people they support, not just the tasks they complete.
Management is equally strong. They are approachable, proactive, and committed to maintaining high standards.
Overall, an exceptional care agency that delivers high-quality, person-centred support. I would confidently recommend them to anyone looking for compassionate and dependable care.
Nadya and the team are a pleasure to work with!
The carers are reliable, respectful, and clearly well-trained. They take time to understand individual needs, adapt their approach when required, and build real trust and rapport. It's clear they genuinely care about the people they support, not just the tasks they complete.
Management is equally strong. They are approachable, proactive, and committed to maintaining high standards.
Overall, an exceptional care agency that delivers high-quality, person-centred support. I would confidently recommend them to anyone looking for compassionate and dependable care.
Nadya and the team are a pleasure to work with!
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you so much for your thoughtful feedback. We're delighted to hear how positively you've experienced the care and communication from the team. Providing dignified, person-centred support is at the heart of what we do, and it means a great deal to know this is reflected in your experience. We truly value the collaborative approach we share with professionals on complex case-management packages, and your recognition of the team's efforts is deeply appreciated. Thank you for the trust you place in our service.
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Review of
Bluebird Care Lancaster & South Lakeland
from Shirley H (Mother of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have only recently started using the agency and are pleased with all carers so far. Very friendly and pleasant. So helpful, nothing too much trouble. Constantly checking that all is OK with my son. Punctual and efficient, delighted x
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you so much for your kind and thoughtful review. We're delighted to hear that you've had such a positive experience with our carers and that they've been friendly, helpful, and attentive to your son's needs. Your feedback means a great deal to us, and we'll be sure to share your lovely comments with the team.
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Review of
Bluebird Care Burnley & Pendle
from B B (Client) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I find the carers who look after my husband & I are very courteous and always greet us with a smile. They are most helpful and eager to please. They are willing to do anything in order to help us.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you so much for your kind words. It's wonderful to hear that you feel supported and greeted with warmth by the team. We're delighted that the carers' helpfulness and positive attitude are making a difference to you both. Your feedback means a great deal to us, and we truly appreciate the trust you place in our service.
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Review of
Bluebird Care Lancaster & South Lakeland
from John E (Son of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The support from the carers is very thoughtful, they let mum be as independent as they can, yet keep her overall comfort as a top priority. They are very responsive, but not pushy. They are very good at letting us be the priority when we visit.
Reply from Claire Evans, Director at Bluebird Care Lancaster & South LakelandWe really appreciate this feedback. Thank you so much. It truly is an honour and privilege to care for your mother
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Review of
Bluebird Care Burnley & Pendle
from Andrew B (Husband of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I booked live in care to help me when my wife returned home to die of heart failure. It proved an excellent decision. The company were helpful and sensitive and the person they sent was an absolute star. I could not have coped in those last days without her brilliant support and she made my wife feel
well loved and well cared for
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you for sharing such heartfelt words. We are truly honoured to have been able to support you and your wife during such a difficult time. It means a great deal to know that our carer's presence brought comfort and dignity in those final days. We will ensure your appreciation is passed on to the team member involved. Your trust in us is deeply valued, and we are grateful to have been able to provide the care and reassurance you needed.
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Review of
Bluebird Care Lancaster & South Lakeland
from C W (Niece of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bluebird Care have been absolutely outstanding in the care of my Aunt.
From day one they were punctual, kind, respectful, nothing was too much trouble for them.
My Aunt has looked forward to there friendly visits daily, where they catered professionally for all of her needs.
I would wholly recommend
From day one they were punctual, kind, respectful, nothing was too much trouble for them.
My Aunt has looked forward to there friendly visits daily, where they catered professionally for all of her needs.
I would wholly recommend
to anyone to use Bluebird Care as their care company
Reply from Claire Evans, Director at Bluebird Care Lancaster & South LakelandThank you so much for taking the time to share your kind words. We are delighted to hear that your Aunt has felt supported, respected, and well cared for by our team. Building trust and providing compassionate, reliable care is at the heart of what we do, and it means a great deal to know that our visits have made a positive difference to her daily life. If there is ever anything more we can do to support your Aunt or your family, please don't hesitate to let us know.
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Review of
Bluebird Care Lancaster & South Lakeland
from E W (Niece of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We've found Bluebird very good. The carers do all the jobs they are asked to do and are very friendly with my auntie. Bluebird are very caring and have offered walks, coffee mornings etc for my auntie which is just what she needs to get her out socialising.
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you for a lovely review. We are so pleased things your Auntie is enjoying our carers' support and the social activities. Its great to hear she feels well cared for and encouraged to get out and about, so we are really pleased its making a difference.
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Review of
Bluebird Care Burnley & Pendle
from G S (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care team took time to assess our elderly mothers needs and more than full filled her expectations and ours. They treated her with care and compassion taking time to get to know her and not only give her practical care but much appreciated social care as well. Any concerns were reported to family
and addressed promptly. For the few months she was cared for she and family found it a positive experience and our thanks go to all.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you for such lovely words, it was an honour to look after your mother, thank you once again for putting your trust in us
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Review of
Bluebird Care Burnley & Pendle
from Corinne C (Daughter of Client) published on 3 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were very pleased with the care provided for my elderly mother. The care providers were friendly, kind and helpful. My mother was happy with her care. They visited twice a day at lunch and teatime and came at regular times each day. They also helped with the housework.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you for such lovely words, it was an honour to care for your mother, thank you for placing your trust in us
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Review of
Bluebird Care Burnley & Pendle
from D G (Daughter of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I know I speak on behalf of all my family, when I say that we are extremely satisfied with the care that Bluebird provide for our parents. It is a caring, compassionate company who have high standards for themselves and provide excellent care for their clients. Managers and staff go above and beyond
to ensure that our parents are treated with dignity and kindness. We feel so blessed to have found such a trustworthy, attentive and reliable company.
Reply from Nadya Parveen, Director at Bluebird Care Burnley & PendleThank you for the lovely review, it means a lot to us knowing how we are supporting you and your loved ones, its an honour to do what we do
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Review of
Bluebird Care Lancaster & South Lakeland
from C M (Son of Client) published on 23 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Bluebird have provided excellent service over the past year. The girls are professional and polite and get on really well with my mother.
Although there has been the odd occasion when we have not been notified of a change of time/carer but that is just a minor glitch in the system.
On the whole
Although there has been the odd occasion when we have not been notified of a change of time/carer but that is just a minor glitch in the system.
On the whole
we are glad that we chose Bluebird as our carers. Keep up the good work.
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you so much for your lovely review! We're so happy to hear that our carers get on well with your mum and that you've been pleased with our service. Your support means a lot to us, and we'll keep doing our best to make every visit a happy one!
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Review of
Bluebird Care Lancaster & South Lakeland
from David H (Nephew of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service and excellent communication . The staff do a very good job under difficult circumstances. I would recommend Bluebird care . Keeping me informed is very important and gives you confidence.
Reply from Claire Evans, Director at Bluebird Care Lancaster & South LakelandThanks for that David. We work really hard at communication, we see this as key to providing the best possible service for a person. Its great to hear how valuable it has been in your aunt's case
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Review of
Bluebird Care Lancaster & South Lakeland
from Jennie H (Daughter of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been very pleased with all the carers. All have completed the tasks requested and been pleasant and timely. They ask if she needs anything else doing too. Any queries I have our dealt with immediately. I would definitely recommend.
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you for leaving such a lovely review. I am so pleased mum is happy with the carers visiting and the service being provided. We always aim to provide a high quality service and its always reassuring to hear such positive feedback. Thank you.
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Review of
Bluebird Care Lancaster & South Lakeland
from C M (Husband of Client) published on 27 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way.
We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend who had worked in the care sector for some years (before moving into an NHS role) and her recommendation has been completely vindicated. We are very satisfied & would have no hesitation recommending Bluebird Lancaster & South Lakeland to anyone considering using their services.
Reply from Claire Evans, Director at Bluebird Care Lancaster & South LakelandWhen you are caring for a vulnerable loved one, taking breaks is hugely important for your personal well-being. It's crucial that you are able to properly switch off and relax, knowing your loved one is in safe hands. We are so pleased that this has worked out for you CM. Thank you for this feedback
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Review of
Bluebird Care Lancaster & South Lakeland
from Cath W (Daughter of Client) published on 5 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with
my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is needed. Thank you to all the Bluebird team
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you so much for your kind and thoughtful words Cath. We are truly honoured to provide care and support to your parents over the past five years, and it's wonderful to hear that our team is making such a positive difference to your family.We're incredibly proud of our carers and office staff for consistently delivering professional, respectful, and compassionate care. Knowing that you feel informed, supported, and confident in the service we provide means a great deal to us and we remain committed to offering the highest standard of care to your family.
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Review of
Bluebird Care Lancaster & South Lakeland
from Brenda S (Wife of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is
going to be late and have carried out a regular review. Can highly recommend them .
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you for taking the time to leave such a lovely review. Its great to hear things are going well with your husband and I am so pleased the carers have helped in gaining more independence. They do a great job in the community. Best wishes, Alyson
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Review of
Bluebird Care Lancaster & South Lakeland
from Brian S (Husband of Client) published on 20 June 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems
with contacting the office when issues have occurred.
Reply from Alyson Hartlebury, Care and Operations Manager at Bluebird Care Lancaster & South LakelandThank you for taking the time to leave this wonderful review. I am so glad to hear wife is improving with mobility and your experience with ourselves so far has been positive. Best wishes, Alyson
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Review of
Bluebird Care Lancaster & South Lakeland
from S H (Daughter of Client) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Professional care from carers and management
Very friendly carers, will always support and go the extra mile
The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted
Many thanks for excellent care
Very friendly carers, will always support and go the extra mile
The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted
Many thanks for excellent care
Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South LakelandThank you so much for your kind words. We're delighted to hear that you feel supported and reassured by our team. It's our priority to provide compassionate, professional care and keep families well-informed. We truly appreciate your trust in us. Best wishes, Alyson
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Awards / Recognitions (2)
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