Bluebird Care in Lancashire | 3 Home Care Providers

Review of
Bluebird Care Lancaster & South Lakeland
from C M (Husband of Client) published on 27 August 2025

Submitted via Website • Report

Overall Experience

As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way.

We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend who had worked in the care sector for some years (before moving into an NHS role) and her recommendation has been completely vindicated. We are very satisfied & would have no hesitation recommending Bluebird Lancaster & South Lakeland to anyone considering using their services.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

When you are caring for a vulnerable loved one, taking breaks is hugely important for your personal well-being. It's crucial that you are able to properly switch off and relax, knowing your loved one is in safe hands. We are so pleased that this has worked out for you CM. Thank you for this feedback

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Review of
Bluebird Care Lancaster & South Lakeland
from Cath W (Daughter of Client) published on 5 August 2025

Submitted via Website • Report

Overall Experience

Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with

my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is needed. Thank you to all the Bluebird team

Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South Lakeland

Thank you so much for your kind and thoughtful words Cath. We are truly honoured to provide care and support to your parents over the past five years, and it's wonderful to hear that our team is making such a positive difference to your family.We're incredibly proud of our carers and office staff for consistently delivering professional, respectful, and compassionate care. Knowing that you feel informed, supported, and confident in the service we provide means a great deal to us and we remain committed to offering the highest standard of care to your family.

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Review of
Bluebird Care Lancaster & South Lakeland
from Brenda S (Wife of Client) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is

going to be late and have carried out a regular review. Can highly recommend them .

Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South Lakeland

Thank you for taking the time to leave such a lovely review. Its great to hear things are going well with your husband and I am so pleased the carers have helped in gaining more independence. They do a great job in the community. Best wishes, Alyson

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Review of
Bluebird Care Lancaster & South Lakeland
from Brian S (Husband of Client) published on 20 June 2025

Submitted via Website • Report

Overall Experience

The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems

with contacting the office when issues have occurred.

Reply from Alyson Hartlebury, Care and Operations Manager at Bluebird Care Lancaster & South Lakeland

Thank you for taking the time to leave this wonderful review. I am so glad to hear wife is improving with mobility and your experience with ourselves so far has been positive. Best wishes, Alyson

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Review of
Bluebird Care Lancaster & South Lakeland
from S H (Daughter of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Professional care from carers and management
Very friendly carers, will always support and go the extra mile
The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted
Many thanks for excellent care

Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South Lakeland

Thank you so much for your kind words. We're delighted to hear that you feel supported and reassured by our team. It's our priority to provide compassionate, professional care and keep families well-informed. We truly appreciate your trust in us. Best wishes, Alyson

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Review of
Bluebird Care Lancaster & South Lakeland
from Pamela H (Daughter of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience

Bluebird care have been looking after Dad for over a year now. We have had to adjust Dad's needs along the way. I have always found the office very helpful in replying to me about any new tasks required by the The Carers to do for him. I get a prompt efficient reply from the office . Sometimes a note

is left for the Carer to do a task for Dad and it is always carried out.
I would recommend Bluebird care to anyone needing help to stay in Thier own home. I have just completed a annual review with a member of staff, this was carried out with care and efficiency to meet Dad's needs, thank you.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for such valuable feedback. We've been working hard at our response rates this year because we know how important that is both for those we care for and their loved ones.

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Review of
Bluebird Care Lancaster & South Lakeland
from Donna S (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

Absolutely wonderful from start to finish do everything that I've asked for and more . I get for my daughter absolutely wonderful coildnt ask for nice and nicer person very kind and compassionate nothing's too much wonderful service wonderful providers

Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South Lakeland

Thank you for taking the time to leave this wonderful feedback Donna. I am so pleased to hear things are going well with your daughter we appreciate it, especially the carers as they work so hard. Best wishes

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Review of
Bluebird Care Lancaster & South Lakeland
from R D (Husband of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience

My husband was very happy with the care. And he can't wait for them to come again. They did things my husband asked to do. They sat in the garden with him. Made my husband his hot chocolate. They couldn't do if enough him.

Reply from Alyson Hartlebury, Registered Manager at Bluebird Care Lancaster & South Lakeland

Thank you. We are pleased you and your husband have been impressed with the care and support received so far and its lovely to hear your husband looks forward to the carers coming to visit. Thank you for your feedback.

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Review of
Bluebird Care Lancaster & South Lakeland
from Rod M (Son of Client) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Blue bird care have been superb so far with all carers being friendly punctual helpful and kind to my parents who are in their nineties and suffering with dementia now. I have found communication with the company to be very professional and with quick responses. We intend to continue using their care

into the future thankyou for a great service.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for that positive feedback. We are very proud of our enhanced dementia care service, which we have built over many years. Its great to see it working well in your parents' case

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Review of
Bluebird Care Lancaster & South Lakeland
from Rodney W (Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, marred only by two no shows.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for this feedback. We are so sorry for the early no-shows. This was a most rare occurence for us, but it led to a review of our internal communications to reduce risk of such a thing in the future. It is important to learn in order to improve.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from David D (Son of Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Bluebird in Tarleton are truly amazing, all the way down from the management to the care workers are 5 star. The girls who visit are alway very professional, caring, and well turned out. The management always try to send the same couple of ladies whenever possible which is a big help to

my mum with regards to familiaraty. They are very flecible and are happy to change days and times (sometimes at short notice), if the need arises. Truly excellent service all round.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Hi David, Thank you so much for your lovely feedback. We really appreciate your kind words about our team. It means the world to us. We'll be sure to pass your comments on to both the care team and management- they will be absolutely delighted. Thank you again for taking the time to share your experience. Kind regards,Colin

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Janet A (Daughter of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Very pleased with the service provided. Carers are consistent, punctual and reliable. They provide an excellent standard of care and are friendly and approachable. Communication with me is excellent and any issues are quickly brought to my attention. I would highly recommend!

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your lovely feedback. We are so pleased to hear that you are happy with the service we provide. Consistency, reliability, and clear communication are really important to us, so it's great to know this has been your experience. Thank you again for your recommendation and for taking the time to share your thoughts.

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Review of
Bluebird Care Lancaster & South Lakeland
from Raymond Q (Husband of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Without Bluebird Care, February would have been almost impossible, an accident at home left me with a host of hospital, doctors, physiotherapist appointments, the very last thing I needed, as a full time carer.
My wife requires round the clock help.
Bluebird Care were there for me, always with a smile,

having to rearrange there appointments to fit in with my ever changing plans.
Thank you all.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you, Raymond. You do an amazing job and it is an honour to be able to help.

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Review of
Bluebird Care Burnley & Pendle
from Andy B (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Bluebird was recommended to me when my mother needed to return home after a short stay in a care home. Spaces were scarce and we had to wait a few weeks, but throughout this period, the management at Bluebird remained in regular contact with me. The care provided by the 'girls' is impressive, and nothing

seems too much trouble. They have always been supportive and provide knowledgeable suggestions for care advice. The carers provide support for virtually everything, and if they can't, they know which professional service we should contact. Thank you so much for all your support.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi Andy, Thank you so much for your lovely review! Your kind words truly empower us to continue delivery high standard care and inspire us to keep doing our best.Best wishes,Nadya

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Review of
Bluebird Care Burnley & Pendle
from J N (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

A great team of people who visit my mum and dad. Very friendly, caring and always willing to take on various tasks during their allocated time. Mum and Dad have both built very good relationships with the staff that visit them and are very happy with the support they receive. The manager and the Bluebird

team are very professional and caring, and I would recommend their services.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi,Thank you for your wonderful review! Your thoughtful words mean so much to us and motivate us to keep striving for excellence.Best wishes,Nadya

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Review of
Bluebird Care Lancaster & South Lakeland
from F C (Wife of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

I have used Bluebird Care for both a live-in respite care package and afternoons of personal care. My husband suffers from anxiety and poor memory, but the provision of the same carers has reduced stress for both of us and provided a first-class level of care.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Its so encouraging to hear how well things are going now. There were a few bumps at the start, but working together with you we have managed to get things spot on. It is a pleasure

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Review of
Bluebird Care Burnley & Pendle
from Dean B (Son of Client) published on 1 April 2025

Submitted via Website • Report

Overall Experience

I cannot express in words adequately on how Bluebird Care has changed the quality of life for my Mother. Prior to arranging a care package with Bluebird my Mothers quality of life was declining rapidly and she seemed to be on a severe downward trend mentally and was losing weight.
Thankfully, with

significant help from the Bluebird team,, my mothers health and quality of life really has improved. The whole family trust and appreciate the Bluebird team from the manager through to all carers they carefully provide. They are reliable and always turn up on the agreed times. As well as the standard carer duties, it is the little touches that really impress us. These include, taking my mother out on impromptu trips, drives out or dealing with medication discrepancies with the local pharmacy. I cannot thank them enough.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi Dean, Thank you for such a lovely review, we are honoured you placed your trust in us to deliver an exceptional service, it has been amazing to witness your mothers incline in her health and well being.

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Review of
Bluebird Care Burnley & Pendle
from I B (Son of Client) published on 1 April 2025

Submitted via Website • Report

Overall Experience

I was looking into private care for my elderly parents, predominantly for my father but also to provide support to my mother who is his 'primary carer'. I had a list of companies to contact with regards to private care, however I was so impressed with my initial phone call with The Manager at Bluebird

Care Burnley & Pendle that I didn't contact any other private care providers. I met her a few days later at my parents house and I was further impressed with her professionalism and caring nature towards my parents. The manager and her team have been providing care to my parents since Sept 2024 and I cannot thank them enough for all the support and efforts. If you are looking for private care for your loved ones then I highly recommend you make contact with the manager to discuss the services which Bluebird Care Burnley & Pendle provide.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi,Thank you for your lovely review! We truly appreciate your kind words and support, which motivate us to continue delivering our best.

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Review of
Bluebird Care Burnley & Pendle
from Janet B (Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

All the girls have plenty of patience with me and always do things with dignity and a smile. I would highly recommend Bluebird Care to all friends and family, the service you offer is second to none. After coming out of a care home, I was very nervous but the management went above and beyond and still

visit me, they genuinely care.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Thank you for the lovely review it means a lot for you to trust us to care for you and provide an exceptional service.

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Review of
Bluebird Care Lancaster & South Lakeland
from Julie R (Daughter of Client) published on 27 January 2025

Submitted via Website • Report

Overall Experience

I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird

provide. Bluebird give me peace of mind and provide a wonderful service.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Many thanks for this feedback, Julie. It's great we have been able to help improve your mum's quality of life and great too that we can give you peace of mind. We pride ourselves on our skills in dementia care (and the anxiety issues that so frequently accompany), developing our learning and understanding and building on our experiences.

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Home Care Providers Owned by Bluebird Care in Lancashire

Bluebird Care Locations in Lancashire (3)

Bluebird Care Reviews in Lancashire (95)

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

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