Bluebird Care in Oxfordshire | 2 Home Care Providers

Review of
Bluebird Care Bicester, Banbury & Kidlington
from Carole W (Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

I needed care for approximately 3 months following an accident which meant I was primarily bed bound.
The staff that attended were very patient -focussed and well trained. They always asked what my option was and what I wished them to do in order to be helpful.
I found their regular visits gave

structure to an otherwise mundane day and always left me feeling positive.
Although I shall miss them , I feel I have been given the confidence I need to regain independence.
I have no hesitation recommending Bluebird Care.
Thank you .

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind words! We're really glad to hear you had a great experience and that you're feeling confident moving forward independently.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Susan G (Daughter of Client) published on 31 July 2025

Submitted via Website • Report

Overall Experience

I cannot begin to put into words how amazing the team are at Bluebird. My mother was diagnosed with vascular dementia & she eventually needed home help so I could continue to work myself & keep her safe in her home, with me, for longer. She made some amazing connections during this time, as did I and

although my Mothers behaviour deteriorated over time, I was always confident in the knowledge that she was safe & in the best company possible. I will forever be thankful for all the compassion, understanding & respect that was given to my mother & I during the most hardest point in both our lives.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your lovely message. It means a great deal to know we could be there for you and your mother during such a difficult time. We're so glad we could offer support and comfort when it was most needed. Wishing you all the very best moving forward.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from A H (Client) published on 28 July 2025

Submitted via Website • Report

Overall Experience

I required assistance for a few weeks post-operation so contacted this company. Everything, from the initial assessment to the end of the care period went seamlessly. The care assistants were all punctual, highly efficient and understanding and above all, very cheerful and upbeat. From my experience

I would highly recommend Bluebird Care.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your experience with Bluebird Care was so positive during your recovery.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Alex M (Client) published on 8 July 2025

Submitted via Postal Card • Report

Overall Experience

Great care taken at all times. If new carer always someone with them to show the correct way to help patient.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind feedback. We're really glad to hear you've had a positive experience and that our team's care and support have made a difference.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Edna B (Client) published on 25 June 2025

Submitted via Postal Card • Report

Overall Experience

I've found all the carers are very caring and friendly. I have no complaints. I get on well with all of them.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for the lovely feedback, it is great to hear.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Julie B (Wife of Client) published on 4 April 2025

Submitted via Website • Report

Overall Experience

My husband has carers three times a week to shower him and the carers are always caring and considerate of his needs and dignity. They are friendly and cheerful however busy they are and can't do enough for him while they are with us.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for sharing this positive feedback. I'm glad you and your husband feel the care provided is excellent!

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Susan F (Next of Kin) published on 31 March 2025

Submitted via Website • Report

Overall Experience

I am overwhelmed with the service and kindness received from every member of Bluebird Care Bicester. I cannot speak highly enough of the help they are continuing to give .They definitely go above and beyond! Thank you so much .

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind words! We are truly delighted to hear that our team at Bluebird Care Bicester has been able to provide you with such exceptional service and support. It's always our goal to go above and beyond for our customers.Thank you again for your thoughtful message!

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Review of
Bluebird Care Oxford, South & West Oxfordshire
from J L (Client) published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

Treated with care and interest. There was at times a slight problem with over-long gaps between visits.
Overall very good.

Reply from Mel Fairchild, Home Manager at Bluebird Care Oxford, South & West Oxfordshire

Thank you for sharing your feedback! We're glad to hear that you felt cared for and that your experience was overall positive. We apologise for the occasional longer gaps between visits and appreciate you bringing that to our attention. We'll work to improve in that area moving forward. Your input helps us to continue improving,
All the best
Bluebird Care Oxford

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from John W (Son of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

Very professional and caring. Lovely people. Thoroughly recommended.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Your recommendation means a lot, and we're delighted to have been able to support you and your family.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from D B (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

All the carers treat me with respect and care. They help me with the cleaning and help putting my stockings on. It is very helpful to have the carers.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you very much for the lovely review, it is wonderful to hear the team are making such a positive difference.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from R T (Husband of Client) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

We have found all aspects relating to our contract to be very good. We have no complaints.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you very much for your kind words, we are very pleased to hear you are happy with your care and support.

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Review of
Bluebird Care Oxford, South & West Oxfordshire
from Rhian P (Daughter of Client) published on 28 January 2025

Submitted via Website • Report

Overall Experience

The staff at Bluebird Care are fantastic.
My mum has dementia and diabetes and has eyesight issues. I can't recommend them enough for the work and support they do. Very grateful to have had them. So thankful.

Reply from Mel Fairchild, Home Manager at Bluebird Care Oxford, South & West Oxfordshire

Thank you so much for your kind words! We're truly honored to be able to support your mum and your family. It means the world to us to hear that you've had a positive experience with our team. We understand how important it is to have the right care and support, and we're grateful that we can be there for you. If there's anything more we can do in the future, please don't hesitate to reach out.
All the best
Bluebird Care Oxford

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from P L (Client) published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

I am happy with the care I receive.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind review! We're so glad you're happy with the care you've received.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Sarah B (Partner of Client) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with the care given which relates to good training and mentoring. Nice to see new carers being shown how to put on the stockir by more experienced carers. The only issue that arises now and then is the changing of visit times without warning.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your thoughtful review! We're glad to hear that you're impressed with the care provided, as well as the training and mentoring process. It's great to know that the support between experienced and new carers is making a positive impact. We also appreciate your feedback about the visit times. We will certainly work to improve communication around any changes to ensure you're always kept in the loop. Thanks again for sharing your experience!

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Julia B (Daughter of Client) published on 8 January 2025

Submitted via Website • Report

Overall Experience

Bluebird started visiting my father for an hour a day in April 2024 to support him as dementia developed and he was living on his own. Their principal role was to ensure medication was taken each day and do a welfare check on him to give me peace of mind. My father was extremely hostile initially to

accepting the care visits, but within a couple of weeks their gentle and consistent attendance, often with the same carer, saw him come around and start to enjoy their company and rely on them more and more. We cannot recommend the care and service Bluebird provided to my father highly enough. We were extremely impressed that when we did have to terminate the contract to move my father into residential care Bluebird even waived a week's fees for us. Our experience was that everyone at Bluebird genuinely cares for the individuals and families they are looking after.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for sharing your experience with Bluebird. We're delighted to hear how their consistent and compassionate care made such a positive difference for your father during a difficult time. It's wonderful that the team was able to build trust and provide you with peace of mind. We truly appreciate your kind words and recommendation and we're grateful for the opportunity to have supported your father. Wishing you and your family all the best in this next chapter.

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Review of
Bluebird Care Oxford, South & West Oxfordshire
from Michele B (Daughter of Client) published on 14 November 2024

Submitted via Website • Report

Overall Experience

My mum has had Bluebird Care for 6 months and they have been polite and respectful during this time. Their app is really helpful. They have been charged with giving mum her evening medication and have been very reliable in this task.

Reply from Mel Fairchild, Home Manager at Bluebird Care Oxford, South & West Oxfordshire

Thank you so much for your kind review! We're so glad to hear that Bluebird Care has been a reliable support for your mum over the past six months. It's wonderful to know that our team has been polite, respectful, and dependable, especially with such an important task as managing her evening medication. We're also happy to hear that the app has been helpful in making things easier for you. We truly appreciate your feedback and look forward to continuing to support your mum's care needs!

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from John G (Son of Client) published on 16 October 2024

Submitted via Website • Report

Overall Experience

I cannot recommend Bluebird Care highly enough in the way they look after my 95 year old mum who has dementia and lives at home. We can access the care notes on a daily basis via the app, the staff are always very attentive and mum really looks forward to their 3 times daily visits. They have helped

her overcome her fears about assisting her with her personal hygiene in a very patient and sympathetic way. My main contact, who is very understanding of the family issues involved when dealing with dementia.
Keep up the great work and thank you so much

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind review! We are truly grateful for your kind words about our care for your mum. It's wonderful to hear that the staff's attentiveness and compassion have made a positive impact on her daily life and that she looks forward to their visits. We're glad that the app has made it easier for you to stay informed and involved in her care. Your recognition of our team's patience and understanding means a lot to us.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Keith M (Client) published on 1 October 2024

Submitted via Website • Report

Overall Experience

The whole experience was excellent. The carers who came out to me were very good and we had a good laugh too and came on time. They also offered to do my shopping as well. The management was efficient. Care and support likewise. I was treated with dignity and not patronised. Value for money was excellent.

I would highly recommend your services.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind words! We're glad you felt supported by both management and the care team.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from Tim B (Son of Client) published on 18 September 2024

Submitted via Website • Report

Overall Experience

Carers have been caring for Dad over the past few months and he is getting on great with them. Dad had problems remembering his medication and this has now been solved and has had a noticeable effect on his health. They are providing some basic meal preparation which is going down well.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you! We're happy our carers have made a positive impact. We appreciate the review and kind feedback.

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Review of
Bluebird Care Bicester, Banbury & Kidlington
from J H (Client) published on 17 September 2024

Submitted via Website • Report

Overall Experience

I was so relieved to come back to Bluebird Care, I knew the care I'd receive would be safe, compassionate and kind. Actually, both carers and office staff are caring, kind and compassionate. I really value the carers I have, they are so willing to help and they enable me to stay in my home. My sincere

thanks to them all.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind review, it is lovely to have you back and nice to hear how the carers make staying at home easier for you.

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Home Care Providers Owned by Bluebird Care in Oxfordshire

Bluebird Care Locations in Oxfordshire (2)

Bluebird Care Reviews in Oxfordshire (159)

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Oxford, South & West Oxfordshire

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Oxford, South & West Oxfordshire

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Oxford, South & West Oxfordshire

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Bluebird Care Bicester, Banbury & Kidlington

Awards / Recognitions (2)

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