Home Care Providers Owned by Bluebird Care in Shropshire

We have no hesitation in reccomending Bluebird, the carers and staff.

I received the care and support I needed an extra pair of hands and fun helped me so much. I cant fault Bluebird Care, it was like having my children with me. My family could rest assured. I was safe and happy at home. Thank you all so much.

Our sincere thanks to everyone there.

The carers are always on time. We requested slightly later times in the morning and that has been done. The care is a little inconsistent, most carers are excellent and will ask if there is anything else they can do to help. Two carers are not as helpful. It would be good if occasionally we have a visit from a coordinator to discuss good and not so good.

Very friendly service, I enjoyed the company very much.

Mum's carers are wonderful. They treat her kindly and with respect. Their attention to all details concerning her care is excellent. They are warm and friendly. They feel like part of Mum's family. She looks forward to their visits, as do I. Mum and I would be lost without them.

In my experience with Bluebird, l have found all the carers without exception to be very polite, helpful, and pleasant. Nothing seems to be too much trouble and everything is done in a cheerful manner.

Arrival times of late, due to holidays, sickness and shortness of staff, have been somewhat chaotic. The staff are all excellent.

I cared for my 93-year-old mum at her home for the last two years of her life. I was exhausted and her mobility and dementia were getting worse. Bluebird Care came to visit and was open to any kind of help I requested. I can honestly say that the Bluebird carers' visits were a delight for Mum and a great support for me. They managed to arrange the same delightful carer every week for Mum's last months. She was experienced, sweet and her work was obviously a vocation. She gave Mum back the fun and chat that I was too tired to do. Gentle, respectful bedbaths, bed changes and lots more. Just fantastic! The agency is also flexible and I could arrange an afternoon out for myself.

Professional caring service thorough and reliable. Carers were happy to sit and chat with Mum never pushing her to eat if she said no. Great communication with the family. Initial visit was carried out with respect but was very informative and thorough in its information gathering. All be it the service was not required for very long, it was invaluable.

I have found Bluebird's service to be excellent. All carers have been brilliant providing excellent care and sympathetic to my mother's needs. They have always been cheerful lifting her mood when needed.

Overall, very pleased with the service.

We don't know how much further care my husband will need but we have been so comforted by the understanding and reassurances by members of staff that anything we need can be provided. My husband was initially reluctant to accept care, but he has been totally won over.

Help and support given to me, as I live some distance away from my sister, is very reassuring.

All the girls are lovely and helpful always. Come with a smile on their faces.

Apart from one blip which I did report, the girls have become like friends. I can talk about our problems and they listen. Very, very good.

The care staff who come to help my mum in the morning are usually jolly, kind and a pleasure to interact with. We have found the supervisors/management can sometimes be aloof. I would recommend Bluebird Care Oswestry to anyone who needed help.

Bluebird Care are very kind and helpful and I would recommend them very highly.

I have been with this care provider for a few years now. I could not imagine changing to another company. They have lovely and caring staff.

The care needs of my 88-year-old mother escalated until a family and friends' care rota was just not enough, and we used the 24-hour care package from Bluebird. A hardworking and extremely kind lady arrived with an enormously heavy suitcase! She bonded quickly with my mother, so important when a fiercely independent person can no longer cope. We are so grateful for her unstinting efforts. Sadly, my mother moved beyond what one person could do, we moved her into institutional care, and she died shortly after. The whole family remains deeply grateful to the carer for her efforts. We so wished Mum could pass away at home, but it was not to be. The care home was sadly the answer for her last few days; their immediate access to medical help and ability to suddenly field several staff members was indeed required. We lost Mum peacefully a few days after she transferred. If you want kindly, tactile and very capable help we recommend Mum's carer if Bluebird offer her.