Home Care Providers Owned by Bluebird Care in Hampshire

Carers always end the call with "is there anything else you need help with".

Bluebirds support made a difficult time easier to bare.

Thank you, thank you....

The Bluebird carers provide excellent at home support for my father, who has dementia. They have been helpful, supportive, patient and caring. Bluebird has been flexible in adapting support to meet my father's changing needs, and have promptly made changes we requested, which has been a real help for both my parents. The office team have been very supportive and responsive throughout.

Cover carers have been very good, however, in July we have had an emergency cover carer who is not quite as organised as our usual excellent Live In Carer. This has been an isolated case thus far.

Many thanks!

I am so grateful for bluebird care. They have made it possible for my father with dementia to stay at home as he wished, first by having carers visit twice a day for a year, and now with his condition progressing by having a full time live in carer. I was concerned about live in care and how my father would respond to this after being so used to being alone, but bluebird made the transition gentle and seamless, offering a trial that could lead to a permanent position if it worked out, which it did much to my relief. Having bluebird live in care has taken so much weight from my shoulders, I can now visit my dad as my dad rather than as an extra carer. I no longer have to do household chores, personal care, washing, shopping and appointments.I have gained my time back and can now focus on growing my young family which has been a true gift, all whilst knowing my father is happy and well cared for, exactly as he and I would like. I would highly recommend to anyone in the same position.

I would not recommend this company. I found the staff to be of very mixed ability. Some were very caring and provided a good service whilst others did the minimum and did not recognise the emerging needs of their patient. Meals were left inaccessible to my father and his basic hygiene was left unattended on several occasions. The carers' focus appeared to be entirely on following their check list whilst there was little recognition of changes in my father's deteriorating condition. With one exception, I did not feel that the staff showed any genuine care for his well being.

Bluebird has given me my life back. I am an only child caring for my Mum who is 2 hours away from me. It is so reassuring that they are on hand if there is a wobble and that Mum is seen regularly every day. The carers are kind and Mum loves chatting to them They have really got to know her and what is important to her about her life. They are very communicative with me and have given me great tips about what might help my Mum. I can always get hold of someone at the office and they know her too. I feel I can go to work and not worry, knowing that they are there for Mum. Mum is also happy with the visits. It is reassuring that she has a small team and has got to know them. They have taken time to know the important family members and it has been a pleasure to meet them when their visits coincide with ours.

Bluebird care is a well run caring care service. I have found them to be very helpful and obliging easily contactable when there is a problem even if it's out of hours. All the staff in the office are very helpful. My mother is housebound and is reliant on her care package which is regularly reviewed so that it can be personalised compassionate and responsive . The carers are very kind most of them really outstanding and highly skilled. I can highly recommend them to anyone looking for care support for their loved one.

There were one or two occasions during the last couple of weeks when the Carer arrived too late and I had to get myself washed and dressed as I had visitors/cleaners coming - but this is a very minor criticism and I have been very impressed by the care and professionalism all the Carers have shown me.

Very good social visits from staff especially one who mum developed a good bond. Bluebird are professional and always willing to listen. Had a slight problem when mum went into hospital, but it was soon resolved.

All the staff were brilliant, attentive and cheerful visiting my mum who looked forward to their visits each day. Timing of calls were good and office made us aware if calls were going to be delayed.

Thank you from us all

The whole team at Bluebird have been supportive in organising and maintaining my Mums care .At times it has been challenging for them but they have always acted professionally and with compassion . I would not hesitate to recommend Sophie and her team and as a family we are grateful for all that they do

Excellent service ongoing from Bluebird. They are all very professional and have helped with my mum and her dementia. This has also helped us as a family knowing she is settled at night and has been fed. They have also been excellent at helping out when we need extra support at a moments notice. Great allrpund

We have been using Bluebird Care since April 2025 for my husband.It is an enormous relief for myself and family to have such wonderful support.The carers that visit are all professional,reliable,kind,friendly,sensitive and are always cheerful.This also applies to the office staff who are so approachable and helpful.It seems the whole team are completely unflappable and nothing is too much trouble.A huge thank you to you all,it all means so much to us.

We have had nothing but extremely helpful positive staff visit. We have a live in career at the moment and she is extremely helpful.

Bluebird have put in place an excellent package of care for my mother. Their attention to detail and the kindness and professionalism of their staff has been exceptional. My mother has already benefitted greatly from the care and attention she has received and I am confident that Bluebird will be able to meet any future needs that she might have. My mother has been treated with respect and kindness and her individual needs have been recognised at every stage. Bluebird have already conducted a review of Mum's care to ensure that we are getting what is needed and that we are happy with the service.

I find it difficult to rate the services and staff, some are very good and some less so. Generally things tick along, but queries are always dealt with promptly. It is enabling my Mother to live at home.