Home Care Providers Owned by Bluebird Care in Tyne & Wear

All of our experience of Bluebird Care is positive.

- The fees are high compared to other companies, but we feel we get the service we pay for.

These girls have changed my world around I would like to give them praise they have made a difference to me and the way in which I live

I find that the carers really care, and are very helpful.

Speaking on behalf of my family we were really pleased to have taken bluebird care to tend to our elderly dad. Every carer was very professional caring and looked after dad. He enjoyed their visits and they always greeted him with a "Hello". The good thing about this company every visit was documented with feedback and communication, which meant we all had peace of mind and dad was settled. We would highly recommend this company. The manager and her team were all amazing

I have been impressed by the consistent quality of the visiting carers and head office staff. They are friendly, loving and professional. The reporting app is very useful in keeping up to date. Bluebird are very responsive to the various changes which are typical of domiciliary care.

Bluebird provided exceptional care and support for my 95 year old dad, the staff were amazing, always treated him with dignity, respect and compassion. The management team were always very professional. He always looked forward to his visits, they always cheered him up. We are so grateful for their kindness and expertise shown to dad, they really went above and beyond, highly recommend.

Bluebird carers are very good with my son they do a fantastic job he is always happy to see them & they are happy to see him no complaints what so ever I hope he will be able to be looked after for a long time with Bluebird

All in all both friendly, professional and speedy, from the initial call, the assessment and the care worker who helps my Mum. It's good to find someone good and trust worthy. Not much more I can say, thanks a million

We recently switched to Bluebird and the difference has been remarkable. The team are incredibly caring, friendly and consistently professional. They made what could have been a difficult change feel smooth and reassuring and the transition from our previous provider was handled with great care and sensitivity. It is clear that the carers genuinely care about the people they support and this has made a very positive difference to our family. We are extremely grateful for the support Bluebird provides and would not hesitate to recommend them.

The care and attention that my mother received from Bluebird was always good over a period of several years. In due course, the main carer really became more of a friend to my mother than a carer. Further, whenever I phoned the office, I always managed quickly to get through to one of the managers; they were always on top of things and I felt that I was in good hands.

The staff they provided were exceptional. Every carer was cheerful, punctual and genuinely willing to help with whatever was needed. They prepared our breakfasts and lunches, handled household tasks such as loading the dishwasher and managing the washing machine and their kindness and reliability made an enormous difference at a difficult time for us -- we would not hesitate to recommend Bluebird to anyone in need.

Always provided an excellent service.always in the time requested. Staff were polite and respectful. Telephone enquiries were always dealt with promptly. Overall had a great experience with this provider.

Also, advice and reassurance is always available.

The communication was excellent and their ability to assess accurately a change in condition and respond accordingly in professional and competent manor demonstrating a high standard of personalised care was first class.

We have found all the carers to be friendly and focused on using their time with us to the full.

Grateful for the continued support.

Overall, I am completely satisfied with the care my mother receives. My mother feels very comfortable when her carers call which is very reassuring due to her having alzeimers. I am kept regularly informed of care duties undertaken and feel that the app gives me peace of mind with how Mam has been when the carers visit

I engaged Bluebird Care to help my mother remain in her home. My mother is very happy and really likes all the ladies who have been supporting her in her home. The carers I have met are genuinely nice, empathetic and engaging people. I would just like thank them for their support in caring for my mother. Can I also say the dialogue and communication with the team is excellent.

I have found all the carers at Bluebird uniformly kind, capable + sympathetic. Apart from looking after my mother really well + tailoring their approach to suit her individual needs, they are so friendly! They chat/joke with mum all the time they are helping her + even play her favourite music if she is agitated. They seem concerned with how I'm doing as well! If I have to ring the office, the staff are efficient/courteous + go the extra mile to sort issues.

Bluebird Care have given me excellent care. Carers are reliable carers, friendly, polite and I couldn't do without them.