Home Care Provider Owned by Bluebird Care in Glasgow City

her space.
The management team were always on hand with information and advice, providing a flexible, person-centred care plan and responding quickly to any concerns raised.
One improvement would have been to be able to provide visit times in line with the usual routines Mum had for meals and medications. Unfortunately, as widely reported, there is a chronic shortage of care staff all over the country, and this is not a reflection of the overall care provided by all Bluebird staff involved in Mum's care.
We are both very appreciative and thankful for all your help and support.

really helpful and although they are very busy they take the time to listen to any suggestions or concerns I have. They try to accommodate me if there are any changes to my schedule and try to allocate the carers that I like.
I feel very looked after and I'm thankful for their help and support.

customers. A big Thank you.

were asking unreasonable questions. My friend has now gone into full-time care and the Manager has been so very very helpful to me during the weeks when I've been looking for a suitable Care Home and the transition. She is a credit to Bluebird. Over the years the Carers who have come to offer personal care and social visits with my friend have without exception been so very caring, understanding, courteous and altogether met the needs of my 91-year-old friend. They have allowed her to keep her dignity and have become friends. Although my friend is now in full-time care I hope to continue using Bluebird for social visits for her. I could not recommend Bluebird more highly.

aim to give great care, often in challenging circumstances. They always keep me informed if needed as I don't live nearby. The carers are wonderful ladies, and my mum speaks highly of them all. Also, I love the fact that I can log on to the app and check how mum is without having to bother Bluebird directly. Definitely recommend them. How care should be.

with her, helping her in many different ways, from clearing out piles of hoarded papers to helping my friend with recording her many memories. They seem to have built up a very positive relationship. I would say that both carers have my friend's welfare genuinely at heart. They are kind, caring and carry out all tasks carefully and with attention to my friend's needs. Over the past number of months, there has been a change in management. I would like to give my appreciation to the manager. I feel confident that I can contact her anytime, to discuss my friend or make other arrangements. Communication has been very, very good and I am kept up to date at all times.

and helpful. They listen to the clients and try to ensure that all their requests are implemented.

him, they brighten up his day. Staff have gone above and beyond their remit, their kindness is heartwarming. It gives me peace of mind to know he is being well cared for. Thank you to all the staff, you do an amazing job.

is well. Communication is always easeful and carers friendly helpful and capable.

positive. I have already recommended them to an elderly family friend and would not hesitate to do so again to anyone else. Thank you!