Home Care Providers Owned by Bluebird Care in West Midlands

We received excellent care from all members of the team and have felt very supported.

Thank you to everyone!!!

I would fully recommend Bluebird care agency.

The admin staff were also very helpful and did their best to accommodate my requests for extra times and days when I went on holiday.

I only have to phone the Bluebird office + they are very attentive + go out of their way to help with any enquiry.

Bluebird carers have looked after my mother since November 2023. She receives 4 visits daily and a fortnightly cleaning visit. I can thoroughly recommend Bluebird Care to anyone needing care for themselves or their relatives. The carers are professional and good natured and Mum looks forward to their visits. This wasn't always the case as Mum has dementia and initially didn't see the need for assistance. Bluebird worked with me to build her trust and were always happy to tweak timings of visits and regularly review her care plan. A real bonus for me is the excellent communication via phone, email and the online system they use. I am able to see the weekly schedule of visits in advance and reports of each visit by the carer on my phone so always feel reassured that all is well. Thank you to all at Bluebird Care for looking after Mum and being so supportive to me as well.

I cannot praise Bluebird enough. The manager and all the care staff were superb. My dad was treated with respect and consideration at all times. The manager was always available to provide invaluable support. She provided a sympathetic ear at times when the family was under stress and helped provide solutions at critical points. The carers were extremely kind, thorough and reliable. I have no hesitation in highly recommending Bluebird to anyone seeking care at home.

Thank you Bluebird

Krysty and the rest of the team have been helping my mother over the last 6+ months and it has been a huge help to the whole family. The team have been caring, supportive and very flexible to the family needs as they age changed. My mother has built a good relationship with the whole team and really enjoys her weekly trips out to farms shops and the shops plus monthly reengagement events. The administrative side of the business has been spot on and there have not been any issues. I would recommend Bluebird highly

Since Bluebird became involved, things have stabilised significantly. There have been no further hospital visits, medication support has improved, and we now have much better visibility of what is happening day to day through the care notes. We can adjust the level of support depending on how our parents are

My experience of Bluebird has been excellent. The carers have all been ones my mum got on with very well, and the continuity from carer to carer has been very good - a small cast that she sees again and again, who communicate with each other on the important matters. Their instructions and note-taking are meticulous. The management team are kind, responsive, clear communicators and have frequently shown their willingness to go beyond the call of duty - as have the carers themselves. During the course of several emergencies, Bluebird have proved calm, practical, knowledgeable and diligent. Value for money is a difficult one to calibrate, as this is a service I have never paid for before, and it is of course, in absolute terms, very costly, but my sense is that Bluebird cost a little bit more than another agency I tested out, and the peace of mind they have brought is definitely worth a lot. Overall, I would strongly recommend Bluebird Sutton Coldfield and Birmingham East.

My aunt has been receiving care from Bluebird since coming out of hospital, and we've been really pleased with the support. From the first enquiry through to her settling back at home, everything has been handled so well. The team have been flexible as her needs have changed, and nothing ever feels like too much trouble. The carers are genuinely kind and compassionate. We wouldn't hesitate to recommend Bluebird to anyone looking for care and we're very grateful to the whole team for the support they've given her and our family.

I have been using Bluebird Home Care for just under two years for my nan, and I honestly cannot thank them enough for the care and support they provide. Their focus on person-centred care truly stands out, and every member of the team takes the time to understand my nan's individual needs, preferences, and routines.

They have built such a strong and meaningful relationship with her, always treating her with kindness, dignity, and respect. They don't just provide care - they genuinely engage with her, make her feel valued, and prioritise all of her needs. Seeing how comfortable and happy she is with them gives our family complete peace of mind.

The support they have also given me personally has meant so much. Without them, I would honestly feel lost. Knowing my nan is in such caring and capable hands has made a huge difference to our lives, and for that I will be forever grateful.

I would highly recommend Bluebird Home Care to anyone looking for compassionate, reliable home care.

I looked at several care companies whilst arranging a carer for my elderly neighbour. It was very quickly apparent that Bluebird care was a well organised and professional organisation. Nabir came to do the initial consultation and put my neighbour at ease immediately. We established a fixed routine and that was immediately put into practice.. My neighbour not only appreciates the help around the house but just as important is the company they provide for her. Her circumstances have changed so I have been in touch with Nabir to discuss this. She always makes herself available either by phone or email within the same day , including weekends. We have changed the care plan again and Nabir has kept me updated with when this would happen pending staff training. I am pleased that this is now due to start on 12th May. This was a very important decision for me to help my neighbour, Bluebird care has made this effortless. A care pack is left for all contact details if needed

5 stars all round, thank you all so much x

Exelent, support exelent, staff exelent management exelent in other words everything exelent.

Care is excellent

Thank you for helping us at such short notice and providing an excellent service.

Excellent staff threw out providing great care an understanding of my nans needs an requirements i can see a visable different in my nan shes more happier in herself since bluebird started caring for her

My husband start to receive morning care ftom Bluebird in March 2025.At the beginning of December he was having end of life care and needed an evening carer too.They were all so kind and gentle with him.During his last days they were also supportive to me and our daughters.I can't speak more highly of Bluebird carers.I delayed having carers but once they started,we looked forward every morning to them coming. My husband loved them as they would gently tease him.It lifted our spirits.The decision to have Bluebird Care was made after Lindsey visited to assess our needs.She came across as a caring person and when our situation was changing Bluebird was very helpful and adapted to our needs.I am so grateful to the carers for being there for us during a difficult time.Although we had to fund the care, I feel it was worth it to keep my husband at home.