Home Care Providers Owned by Bluebird Care in West Midlands

I have been using Bluebird Home Care for just under two years for my nan, and I honestly cannot thank them enough for the care and support they provide. Their focus on person-centred care truly stands out, and every member of the team takes the time to understand my nan's individual needs, preferences, and routines.

They have built such a strong and meaningful relationship with her, always treating her with kindness, dignity, and respect. They don't just provide care - they genuinely engage with her, make her feel valued, and prioritise all of her needs. Seeing how comfortable and happy she is with them gives our family complete peace of mind.

The support they have also given me personally has meant so much. Without them, I would honestly feel lost. Knowing my nan is in such caring and capable hands has made a huge difference to our lives, and for that I will be forever grateful.

I would highly recommend Bluebird Home Care to anyone looking for compassionate, reliable home care.

I looked at several care companies whilst arranging a carer for my elderly neighbour. It was very quickly apparent that Bluebird care was a well organised and professional organisation. Nabir came to do the initial consultation and put my neighbour at ease immediately. We established a fixed routine and that was immediately put into practice.. My neighbour not only appreciates the help around the house but just as important is the company they provide for her. Her circumstances have changed so I have been in touch with Nabir to discuss this. She always makes herself available either by phone or email within the same day , including weekends. We have changed the care plan again and Nabir has kept me updated with when this would happen pending staff training. I am pleased that this is now due to start on 12th May. This was a very important decision for me to help my neighbour, Bluebird care has made this effortless. A care pack is left for all contact details if needed

5 stars all round, thank you all so much x

Exelent, support exelent, staff exelent management exelent in other words everything exelent.

Care is excellent

Thank you for helping us at such short notice and providing an excellent service.

Excellent staff threw out providing great care an understanding of my nans needs an requirements i can see a visable different in my nan shes more happier in herself since bluebird started caring for her

My husband start to receive morning care ftom Bluebird in March 2025.At the beginning of December he was having end of life care and needed an evening carer too.They were all so kind and gentle with him.During his last days they were also supportive to me and our daughters.I can't speak more highly of Bluebird carers.I delayed having carers but once they started,we looked forward every morning to them coming. My husband loved them as they would gently tease him.It lifted our spirits.The decision to have Bluebird Care was made after Lindsey visited to assess our needs.She came across as a caring person and when our situation was changing Bluebird was very helpful and adapted to our needs.I am so grateful to the carers for being there for us during a difficult time.Although we had to fund the care, I feel it was worth it to keep my husband at home.

I contacted Bluebird Care in late February to seek additional support for my Mum and Dad following my Dads fall. Bluebird responded quickly and efficiently setting up a visit with my parents within a week. A week later a personal care plan has been arranged a set up. We are now 10 days into the care plan and it's going exceptionally well. My Dad is very happy with the care he is receiving, my Mum is less anxious and more rested, and I can happily go to work without worry or anxiety about my Dad getting himself set for the day. The team of carers supporting my dad are friendly, professional and efficient. A true benefit to our family x

The carers are professional in their approach but despite this they and the management team now feel like family friends. I feel we were fortunate to find such excellent care with Bluebird and I now don't have to constantly worry.

We have been using bluebird care for several years now and I can honestly say that you couldn't get better. My dad has dementia and my mom and myself look after him at home. The carers, Jodie and Sarah are fantastic with him, giving us peace of mind. If we have any problems or changing times etc we know that we can just call Nabia and she will sort it out straight away. Nabia is extremely professional yet very approachable making us feel reasured. Nothing is too much trouble. All of dad's carers seem to genuinely care about their patients. We would never use anybody else.

I cannot rate Bluebird Care enough. Thank you is not enough for what you have all done for me.

All very friendly and helpful and my wife gets on with all the staff.

Bluebird care were engaged to care for my dad who's mobility and frailty gradually got worse from the summer of 25. Everything was explained from day one and the girls who came to him every day were always very caring and personable and respectful towards Dad and nothing was ever any trouble. If there was any issue appearing overnight at the morning visit, there was never any issue with staying for extra time whilst the medical side was sorted out etc. Palliative care was in place for the the final two weeks and again that personal touch that the girls gave him was very much appreciated. If ever I need to engage a care company again, I would have absolutely no hesitation in employing Bluebird.

Bluebird Care Coventry have supported my mum for almost two years and I cannot praise them highly enough. Mum has Alzheimer's and my sister and I were exhausted through trying to care for her as well as work and look after our own families too. The staff at Bluebird were all, without exception, kind, thoughtful, warm and gentle with mum and their help meant the world to her and us. We knew she was in safe hands with the Bluebird carers. They helped with practical tasks- meals, medication etc but they also gave her time to talk and they listened to her and were respectful. They gave us guidance and advice when we needed it and we're just wonderful.

I would not hesitate to recommend them and if I future the need arises I would use them again

The carers are lovely and I've really appreciated the support provided, both practically and emotionally.

Live-in care was hard work but they kept going and formed a bond with mum, sometimes even making her laugh.

I highly recommend them.

After using another provider and receiving extremely poor care for my mom I decided to move to Bluebird. I was in contact with Jak and though feeling skeptical at first, this turned out to be the best decision I made.

From the start Bluebird were professional, with Jak visiting my mom and arranging a care plan. They managed to get something set up within a few weeks and then add another call at short notice. The difference in the care my mom was provided was 100 times better. The staff seemed caring and spent time getting to know my mom and encouraging her to do things. There was a couple of outstanding carers that went above and beyond as well.

I would highly recommend bluebird. The cost was a lot more than the previous, but sometimes you get what you pay for. Cost is comparable to other well rated providers, and they are clear about costs which some are not. Communication was great from the company at all stages.