Bluebird Care in West Midlands | 7 Home Care Providers

Review of
Bluebird Care Walsall
from Karen W (Daughter-in-law of Client) published on 2 September 2025

Submitted via Website • Report

Overall Experience

Bluebird Care Walsall have looked after my mother-in-law for the last 4 years. From the start, Bluebird have been brilliant. They are lead by a great manager, who has an outstanding management team to support her, and any queries and concerns are dealt with immediately. Visit times have been accommodated

as requested and the carers always turn up on time and stay for the full allotted slot. The team of carers, are all so understanding and have passion for their job, completely fulfilling the needs of M-I-L. They have built up a rapport with M-I-L, and being housebound she enjoys the conversations. They treat her as a family member. We don't live close by and Bluebird have taken a lot of the worry from us, by organising doctors etc visits and picking up emergency medication from the pharmacy. They also use an app which allows me to keep track of how M-I-L is feeling and eating each visit. I highly recommend Bluebird Walsall to care for your loved ones.

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

Thank you so much for this review, we truly appreciate your time and we are always here if you need anything. Kind regards Vicki

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Review of
Bluebird Care Solihull & Birmingham West
from Sylvia B (Wife of Client) published on 20 August 2025

Submitted via Website • Report

Overall Experience

From the first time that the carer came to care for my husband the arrangement has been a roaring success! Her care for him has been thorough, professional but full of kindness and laughter. It is a joy to have her in our home. Dealing with the staff at the solihull office was easy and straightforward.

Fees and services were explained fully and we felt that his needs would be met.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you for your kind words and for taking the time to leave your review. We're so glad that the care your husband receiving has been a success and will be sure to pass on your lovely words to his carer.

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Review of
Bluebird Care Solihull & Birmingham West
from Kate G (Daughter of Client) published on 1 August 2025

Submitted via Website • Report

Overall Experience

We weren't sure an agency would be able to provide the care we wanted for my mom - ie. the same carer to build friendship, take her out for walks, go for a coffee, etc, so we were thrilled to discover Bluebird provided exactly what we wanted.
I'd definitely recommend them - they are efficient, friendly,

professional and genuinely want the best for mom and family. Thank you x

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you so much for your review. We're so pleased to hear that we met your expectations with the care your mom received and that she was able to enjoy the company of her care team. We will pass on your kind words to the team!

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Review of
Bluebird Care Solihull & Birmingham West
from P B (Nephew of Client) published on 1 August 2025

Submitted via Website • Report

Overall Experience

My aunty received care for several months from Bluebird care. This was a very hard time for my family due to her ill health. Bluebird staff always respected her dignity right up until she had to be admitted to hospital. I would recommend Bluebird to anyone.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you so much for your kind words. We're so pleased to hear that we were able to provide your aunt with the support she needed during a difficult time. Respect and dignity is at the heart of what we do.

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Review of
Bluebird Care Coventry
from J P (Client) published on 22 July 2025

Submitted via Website • Report

Overall Experience

I used Bluebird Care for short-term support when coming home from hospital following an operation. I felt really valued and cared for, from the moment a member of their team collected me from hospital to help me settle back home. The team visited twice a day, helped me with basic tasks that I found

difficult to do, looked after my pet cat and gave him lots of attention and accompanied me to appointments. They were happy to help with anything I needed and were always friendly and professional. The office staff were also very supportive and checked in to make sure I was happy with the service. Many thanks to the team at Bluebird Care for helping me through a difficult period in my life. I would be very happy to use them again should the need arise.

Reply from Chris Galt, Director at Bluebird Care Coventry

Thank you for taking the time and leaving such a wonderful review. The team thoroughly enjoyed supporting you through your recovery at home and it's always great to hear about the fantastic work they do. We will be sure to pass your comments on to our wonderful team. Thank you and the best of luck with your full recovery.

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Review of
Bluebird Care Solihull & Birmingham West
from K B (Daughter of Client) published on 14 July 2025

Submitted via Website • Report

Overall Experience

One member of staff, in particular, from Bluebird is attentive, organised and caring. My father's care is just what we needed. The updates and communications have been really good and have helped to settle into a routine that better meets my father's needs.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you for your kind words and taking the time to share your experience with us. We are so pleased to hear that we meeting your father's needs with the care we are providing.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from John J (Client) published on 7 July 2025

Submitted via Website • Report

Overall Experience

I have been very happy with Bluebird Care. Over the years, I have never had to complain about their service or their staff. I'm happy to remain with them, and I would recommend them to my friends and family.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for your lovely review, we really appreciate it. We're so pleased to know you would recommend our service to others - that is always a valued compliment! Many thanks, Ranj

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Review of
Bluebird Care Solihull & Birmingham West
from Gary F (Friend of Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience

My friend has been with Bluebird Care for approximately 12 months.

The quality of service is excellent and the individual carers are all professional, supportive and caring. It gives me, family and friends great comfort to know that she is being cared for with dignity and respect.

Although the

cost of care is higher than some providers, I believe we are getting value for money and complete peace of mind.

I would fully recommend Bluebird Care.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you so much for your kind words. We're so pleased to hear that we are able to provide you with the reassurance you need that your friend is cared for with the respect and dignity she deserves. We will be sure to share your review with her care team.

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Review of
Bluebird Care Solihull & Birmingham West
from M S (Son of Client) published on 25 June 2025

Submitted via Website • Report

Overall Experience

Bluebird Care provided exceptional support for both my late mother during her cancer treatment and now for my 86-year-old father, who is very frail.
The carers are consistently cheerful, kind, and patient. They carry out their duties with care and tenderness, never rushing through tasks. Once the essentials

are done, they go the extra mile-tidying the house, including the toilet and kitchen, and taking time to sit and chat with my father. If a visit requires a little extra time or effort, they do so willingly and without complaint.
That level of compassion alone would justify a five-star review. But what truly sets Bluebird Care apart is how the whole organisation goes above and beyond. They liaise directly with pharmacies and GP teams, even managing prescription orders on Dad's behalf. Their flexibility and commitment to care are unlike anything I've experienced with other providers.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you so much for your kind words, we are so pleased to hear that you are happy with the service we provide to your father and the support we gave to your late mother. We will be sure to share your review with our team!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Jo B (Client) published on 20 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers are both very friendly and nice people, the companionship care is the only time I go out so it is important.
There have been a few last minute changes that sometimes throw me but those can't be helped.
I have really appreciated flexibility and effort going in to being as consistent as

possible, and going the extra mile when I had some confusion last month.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for your lovely review, and for sharing your thoughts on our service. Companionship is such an important part of what we do, and it's great to know how much you value this. We appreciate your feedback and always take feedback on board to further improve our services. Thank you once again

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from A L (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience

In my opinion bluebird care is a good care for people who are disabled. They manage to clean well, come on time and provide necessary information.
I would recommend this company. It handles management well enough too.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for taking the time to share your views, it is very much appreciated. We are so pleased to know you would recommend us as a home care provider too! Thanks again.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Rosemary G (Client) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

I have found Bluebird Care to be flexible, responsive & reliable
They have supported me after 2 heart attacks & enable myself & my husband who has Alzheimer's Disease to live at home.
Thank you!

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank for sharing your experience of our services, and for a wonderful review! We really appreciate you taking the time to share your thoughts and your kind words. We are passionate about supporting our community to continue living safely at home and are so happy that we are able to support yourself and your husband with this. Thank you once again.

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Review of
Bluebird Care Walsall
from Kevin R (Brother of Client) published on 4 June 2025

Submitted via Website • Report

Overall Experience

I cannot express enough how brilliant Bluebird have been. The most professional of organisations I have dealt with. They listened carefully and put in place everything we, as a family, needed and more. One of the most important things was the communication, I was constantly kept up to date and that

is so helpful. I felt incredibly supported at a very difficult and unknown time. I'll never be afraid to ask for help again. In a world of change... please don't, you have perfected a very difficult service.

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

Thank you so much for this review, we try our absolute best and so pleased that you are happy.

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Review of
Bluebird Care Solihull & Birmingham West
from Philip C (Son of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

We came across Bluebird along with other providers at our local MP's Pensioner Fair. Their three reps were a cross-section of the staff from the local Bluebird location and were most engaging, especially immediately identifying with Mum who has dementia and her background. Genuine practical people

doing the job caring for people compared to the others we spoke with who were detached from the day to day stuff and concentrating on the 'business sell'. This applied to the interviews we held at home too. People matter to us. And so the proof has been in the pudding. The staff are first class genuine people. Having one regular carer, except for holidays, makes all the difference and bonding with our Mum has been beyond expectations. The relief staff are no less first class as well.
We have found communications, advice and information readily available if and when asked for. A recently organised course for family and community groups was brilliantly presented and a most welcome insight.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you for your wonderful review and the kind words which I will be sure to pass on to the team. We are so pleased to hear that we are meeting your expectations and that our team are bonding with your mum, which I know was an important consideration when you were putting care in place. It was also a pleasure to have you join us at our recent dementia event!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Peter S (Son of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

My mother receives home visits from Bluebird Care three times a week. Initially she was unsure about having someone come and visit her in this way, but now she looks forward to the visits and would not be without them. The carers are kind, thoughtful, considerate, patient, caring and professional. This

is backed up by supportive, helpful and caring office staff. It makes such a difference knowing that my mother is in such good hands, and that additional support and guidance is there as and when needed. Many thanks!

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a wonderful review. It is great to know that as well as supporting your mother, our service also offers you reassurance too. We will be sure to share your feedback our care team, who will most certainly appreciate your kind words. Thank you once again

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Review of
Bluebird Care Solihull & Birmingham West
from Denise N (Daughter of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience

Bluebird carers are friendly, efficient and always considerate to my dad's changing needs. He trusts and respects them and is always pleased to see their friendly faces. Bluebird Care is always available for my queries and always contact me immediately to update me or report on anything related to my

dad's care. The supervisors are willing and able to solve minor concerns efficiently. I receive a weekly schedule of carers names and times expected which is very useful as I can inform my dad which carer is going to call. We as a family are very satisfied with the level of care and professionalism shown by staff and carers at Bluebird Care.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham West

Thank you so much for your kind words! It's a pleasure to support your dad, and in turn support your family too.

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Review of
Bluebird Care Walsall
from Jennifer B (Daughter of Client) published on 20 May 2025

Submitted via Website • Report

Overall Experience

Bluebird are providing an excellent service for my mom and have always proved to be reliable. Carers are always on time and complete the required hours of care my mom needs. We have always found staff to be approachable and understanding. My mom who suffers from dementia is treated with gentleness

and respect and her home also. Communication with staff and management has been comforting as they are always there to listen and provider as much assistance as possible.
We receive calls from Bluebird to check all is going well. When mom was in hospital, we received calls to find out how she was doing, we were not forgotten.
Bluebird staff are always there when I need to call them and ready to listen and help. It is comforting and reassuring to know that when you call, there is someone ready to answer the phone.
It is hard asking for help but Bluebird helps to make that easier. We have a working together experience and this approach is much appreciated.

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

Thank you for your kind words and for taking the time to review our service. It is so great to read how pleased you are with the care that your mom is receiving and I am really looking forward to sharing your kind words with the Carer's who regularly visit mom.

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Review of
Bluebird Care Walsall
from Helen W (Daughter of Client) published on 20 May 2025

Submitted via Website • Report

Overall Experience

Carers treat my mother with compassion and dignity, they genuinely care and go out of their way to address her needs, she never feels rushed. She very much enjoys their company.. It is evident they enjoy their work and highly rate Bluebird. There is good communication between carers and with office

staff. It is easy for me to negotiate changes to the care plan. Bluebird have been excellent at times of crisis when my mother has been admitted to hospital. Communication with on-call staff has been invaluable at these times..Bluebird have been very supportive to our family. The application allows me to see what happens at each care visit and this is incredibly useful - carers thoughtfully record their notes.
What is most impressive is that everyone I speak to in the office knows and understands my mother and her needs; many of the office staff have previously cared for my mother.

Reply from Amardeep Heer, Director at Bluebird Care Walsall

Thank you for taking the time to leave such a lovely review which I can't wait to share with all the team. It is lovely to hear how comfortable mom feels with her Carers and that she enjoys their company. We will continue to provide the highest level of care for mom to enable her to safely stay in the comfort of her own home.

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Review of
Bluebird Care Walsall
from Ed J (Son of Client) published on 20 May 2025

Submitted via Website • Report

Overall Experience

I approached Bluebird about 18 months ago to see what support they could provide my 90 year old father who lives on his own as his immediate family live abroad and elsewhere in the country. From the first call Bluebird have been outstanding not only in their care for my father but through their extensive

experience, understanding, advice and support.
The needs of my father have escalated in this time and Bluebird have always been on hand to provide advice as to next steps. The manager has provided so much reassurance to us as a family and we have the utmost confidence that the right care is being given. The Bluebird staff who make the calls (or the 'Blue Ladies' as my father puts it!) are wonderful and are so friendly and kind to him. They have spent the time to get to know him as his preferences and we know, without doubt, he's in good hands.
Lastly, the manager and another staff member are always available, respond quickly and nothing is ever a problem. We couldn't be happier with the service. Thank you

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

We really appreciate your kind words and the time you have taken to share your positive experience and views about the care your father has received. We will continue with our hard work in ensuring we provide the highest level of care for your father and will always be available to you and implement any changes required so that he can safely remain in the comfort of his own home.

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Review of
Bluebird Care Sandwell
from June H (Client) published on 20 May 2025

Submitted via Postal Card • Report

Overall Experience

My carer is someone I can trust and is willing to carry out any task I ask of her and like her caring she does it with passion I look forward to seeing her with her happy smiling face and cheerful chit chat she makes me day. My carer is a gem the best carer on the planet.

Reply from Kayleigh Martin, Registered Manager at Bluebird Care Sandwell

Good Afternoon June, that is such a lovely comment. Im so glad your carer makes you feel so comfortable and happy. Take Care

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Home Care Providers Owned by Bluebird Care in West Midlands

Bluebird Care Locations in West Midlands (7)

Bluebird Care Reviews in West Midlands (290)

Bluebird Care Walsall

Bluebird Care Solihull & Birmingham West

Bluebird Care Solihull & Birmingham West

Bluebird Care Solihull & Birmingham West

Bluebird Care Coventry

Bluebird Care Solihull & Birmingham West

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Solihull & Birmingham West

Bluebird Care Solihull & Birmingham West

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Walsall

Bluebird Care Solihull & Birmingham West

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Solihull & Birmingham West

Bluebird Care Walsall

Bluebird Care Walsall

Bluebird Care Walsall

Bluebird Care Sandwell

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