Home Care Providers Owned by Bluebird Care in West Yorkshire

As the neighbour and attorney of my elderly friend I have been extremely impressed with the empathy, professionalism and dignity shown by Bluebird staff. Without their care, my friend would undoubtedly have to be placed in a care home and she is very reluctant to leave her home. I would recommend Bluebird without hesitation.

An excellent all round service with very friendly, professional and helpful carers. Very pleased with all the assistance they gave to mum over a reasonable length of time. I would certainly recommend them. Thank you.

My mum in law was not keen at all in having home care as she is a very independent person. After a fall and some time in a recovery centre she realised that the only way she could resume any independence was to consider having some help at home. She also did not want to have strangers coming to her home. The staff at Bluebird have been fantastic right from the start in assessing her needs and consulting with her at each stage. I have seen such a change in her attitude since Bluebird's staff have been visiting and she actually looks forward to seeing them each day. Thanks for turning round her outlook and for being there when we needed you. A first rate service I would highly recommend.

I would strongly recommend the Bluebirds to other people looking for care for their elderly relatives.

The Bluebird Care Leeds North is a very professionally run high quality service. The staff are not only very pleasant and polite but well trained, compassionate and kind - with an attention to detail and a genuine interest in caring.

Bluebird have just started to look after my grandma recently and what a fabulous impression they've given me so far!! Every colleague I have met so far have been fantastic - so friendly, helpful and caring.

My mum has been receiving carers 4x a day. All the carers have been delightful, happy and helpful. Mum's care was discussed prior to the carers' calling, and they used these needs as targets for care, which they report on daily after each visit. It has been great to know who is calling each time, and the feedback following each visit helped to get a picture of how Mum was coping. The ladies would contact me if they had any concerns about Mum's health, etc. Care staff were always very helpful too! Thank you.

The care my mother received was excellent. The carer (usually the same person) went above and beyond and was always genuinely concerned for my mothers wellbeing.

All carers are polite and helpful. Carers arrive within the allocated time slot. Appropriate duties carried out efficiently. Customer care/ services have been very helpful when I needed to contact them.

I find the service you give very good & satisfactory. I was not feeling very well, December 2025. The carer (staff) visited me & I said I had a stomach bug. Without hesitation she said oh I can call another time. I wasn't able to accept her that day. So it got sorted okay.

Richard was placed with Bluebird Care in Feb 26. They are very good company they do what is expected of them and Richard is very happy with the people that come to see to him they are all very nice and polite wear all the PPI that is available too them I would have them again if needed very good company and very good communication between carer and patient.

Our cares are always very good and helpful we can't felt them on anthihg they will do anything that you want do put the washing in take the dry washing down help me get my bottom half clothes on plus my toesepareates help Jane with her shower

The carers are all lovely. They will do anything you ask them. They are great to talk to. Unfortunately the office and coordinators are useless. I have told them repeatedly to not move my tea time to past 6 o' clock as we cook a home cooked meal and this means I'm not eating till after 7pm at night. The social workers have also told them several times not to do this and here we are again, it's been moved past 6 o'clock. I'm also supposed to have a shopping call each week. This was arranged without speaking to me and has been put at 6.20 on a Friday evening. The farm shop I like to go to shuts at 5pm. I have been telling them for 6 weeks that this time is useless as the shop is shut. They take it off and every week it's put back on at 6.20pm Friday evening. The social workers had also rung and told them about this. It was removed again this week, then changed back on Friday to 6.20pm. It's exhausting ringing them every week to tell them the same thing over and over, I'm fed up with it.

As my dad has complex needs and is inconsistent in his mobility I'm impressed that all staff can adapt with how he is on any particular day to provide the most appropriate care

I am very happy with the care and support provided to my father by Bluebird Care. The staff are very caring and attentive and are always very professional and contact me if there is a problem, for example if my father is feeling unwell. The online portal is useful for getting updates on each visit. The office staff are very helpful and respond quickly to queries, either via the portal or by phone, and accommodate changes and requests. The service provided gives us peace of mind knowing that my father is getting the help he needs to live independently.

I have been extremely happy with all the carers who have been to help me. Nothing is too much trouble. They are all very supportive and caring people. I'm glad I chose this company as if I have any problems I can ring them and they will help solve anything

I have nothing but the nicest things to say about both the company in the office and the girls who come out and provide my care. Since BLUEBIRD have taken over most of my care mainly day to day and personal care duties my whole mental attitude has improved so much i was in a dark place which each lady that walks through my door no matter what has uplifted my spirits and encouraged me to do what I can without added pressure or the feeling of being rushed. The quality of care is of such a high standard which in turn also gives my mum piece of mind that I'm getting a good quality of care and that her daughter is being looked after keeping my dignity and leaving me feeling unembarassed about my situation, my home when the ladies come rings out with laughter and that was something that was sorely missing thank you thank you thank you for just being amazing

The level of care has been great, the carers have been very kind and conscientious so far. Mum has been comfortable and happy with them which is our main concern. They are always on time and very efficient. They offer to do more, but we are more than happy to make mum her breakfast and wash up ourselves. This had made the transition from her rehab to coming back home a happy one.

Bluebird provide a high level of care support for my father. Dad particularly appreciated the consistency of care provision among the bluebird staff. They are always polite and professional when they relate to dad and also to me and other family members.

Very happy with carers,all are friendly and professional , they arrive on time and carry out tasks I am no t able to do , they treat my property with respect , they come rain or shine I enjoy having a chat with them