Bluebird Care in West Yorkshire | 5 Home Care Providers

Review of
Bluebird Care Bradford North
from Lindsey H (Niece of Client) published on 27 August 2025

Submitted via Website • Report

Overall Experience

Auntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice.
Auntie does not wish to add anything else
...........

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you for sharing your feedback. We're really pleased to hear that your auntie had a positive experience today and generally enjoys the company of our staff. We appreciate your honesty regarding tone of voice it's important to us that every interaction feels respectful and kind. We'll take this on board and ensure all team members continue to provide the warm and supportive care your auntie deserves.

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Review of
Bluebird Care Bradford North
from S S (Friend of Client) published on 27 August 2025

Submitted via Website • Report

Overall Experience

I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is visiting

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you so much for your kind words. It means a great deal to know that your mum is doing well and that the carers visits bring comfort and joy. We'll be sure to pass on your heartfelt thanks to the carer. Knowing your mum has a friendly and familiar face to look forward to is exactly what we strive for.

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Review of
Bluebird Care Bradford North
from N R (Daughter of Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you so much for your wonderful feedback. Were absolutely delighted to hear how much of a positive impact our team has had on your mum and your family. Its incredibly rewarding to know that she looks forward to every visit especially as someone whos usually wary of new people. That speaks volumes about the care, compassion, and professionalism of our carers.Well be sure to pass on your kind words to the whole team. Your support and trust mean everything to us, and were so pleased to be making life a little easier and happier for you all.

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Review of
Bluebird Care Bradford North
from Simon C (Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers

are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you so much for your incredibly kind and thoughtful feedback. Were truly honoured to be supporting you, and it means the world to hear that our carers are the best youve ever had in your 16 years as a quadriplegic. Your words are a powerful testament to their dedication, professionalism, and compassion.Were especially pleased to know that our team has been able to work around your needs and preferred call times personalised care is at the heart of what we do. Your gratitude will be shared with all staff involved, and I know it will mean a great deal to them.Thank you again for your trust in Bluebird Care. Were proud to be part of your journey and remain committed to providing excellent care every day.

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Review of
Bluebird Care Bradford North
from Julie P (Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment. However,

I am happy with Bluebird Care at this point.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you for sharing your experience with us. We're pleased to hear that you're happy with the overall standard of care since Bluebird Care took over in March. Your satisfaction means a great deal to us.Were truly sorry to hear that communication with our management team hasnt always met your expectations, and that youve felt unheard at times due to your speech impairment. We take this feedback seriously and are committed to improving how we support and communicate with all our clients, especially those with additional communication needs.Please know that your voice matters, and were here to listen. If theres anything more we can do to support you, dont hesitate to reach out. Thank you again for your trust in us.

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Review of
Bluebird Care Calderdale & Bradford
from J F (Wife of Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple

of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & Bradford

Thank you so much for your kind words about our carers were truly delighted to hear that you find them professional, friendly, and efficient. Your 10 out of 10 rating means a lot to us and will be shared with the team.Were very sorry to hear about the challenges you've experienced with scheduling and consistency of care. We understand how important privacy, dignity, and routine are, especially for your husband, and we sincerely apologise for any stress this has caused. Your feedback is incredibly valuable and helps us improve our service.Were actively working to assign regular teams to all our clients and improve scheduling notice periods.

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Review of
Bluebird Care Wakefield and Kirklees
from Anne N (Daughter of Client) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

Outstanding care!
My beloved mother was able to spend the last five months of her life in her much loved home of 62 years.
The major carer was warm, well organized and treated my mum with great respect and tenderness. The respite carers were good. It is a great comfort to know that mum had great care

in her final months

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Review of
Bluebird Care Bradford North
from J M (Daughter of Client) published on 8 August 2025

Submitted via Website • Report

Overall Experience

I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require

in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you so much for your thoughtful and detailed feedback. Were truly honoured to be part of your mums care journey and to hear that our team has become like extended family to you. Treating every individual with dignity, respect, and empathy is at the heart of what we do, and its wonderful to know that this shines through in your mums care.Were also glad to hear that our yearly reviews and digital tools like the website and online chat have been helpful and reassuring. Your kind words about our concern during your mums hospital stay mean a great deal to usits always our priority to go above and beyond.Thank you again for your recommendation and trust in Bluebird Care.

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Review of
Bluebird Care Bradford North
from C B (Daughter of Client) published on 8 August 2025

Submitted via Website • Report

Overall Experience

Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford North

Thank you so much for your kind words about the Bluebird team. We're truly grateful to hear that your mum is happy with her care. It means a lot to know that our carers are making a positive difference-being prompt, gentle, and attentive to her needs. Your feedback is a wonderful reflection of the compassion and professionalism we strive for every day. Thank you again for sharing this!

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Review of
Bluebird Care Leeds North
from R H (Daughter of Client) published on 25 July 2025

Submitted via Postal Card • Report

Overall Experience

We have used Bluebird North for a number of years to care for both Mum and Dad, who suffer with severe dementia. Sadly my dad passed away recently and BB were fantastic. The management and carers couldn't do enough.
Thank you Bluebird

Reply from Sheree Jenman, Director at Bluebird Care Leeds North

It's been a real privilege to support both your mum and dad over the years and we're so pleased to hear that our team were able to bring comfort and care when needed. Your appreciation means a lot to everyone here at Bluebird Care.

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Review of
Bluebird Care Calderdale & Bradford
from K C (Wife of Client) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Very pleased with the care and support provided for my husband while I was away on holiday. The carers were friendly and provided a caring service. The staff at Bluebird provide an excellent and friendly service. Wouldn't hesitate to use them again.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & Bradford

Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that you were pleased with the care and support provided for your husband while you were away. It means a great deal to us to know that our carers made a positive difference and that you found our service friendly and caring.At Bluebird, we strive to deliver compassionate and reliable care, and it's always rewarding to hear when we've achieved that. We truly appreciate your trust in us and would be honoured to support you and your family again in the future.

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Review of
Bluebird Care Leeds North
from Jaine A (Daughter of Client) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Mum has severe dementia and has previously refused all care assistance from family.
My dad was also reluctant to accept care however the main two carers that turn up have had such a wonderful positive outcome on mums wellbeing and dad loves having a chat with them
great service

Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Hi Jaine, Thank you so much for your kind words. We know how difficult it can be for families when a loved one is reluctant to accept care, so it means the world to us that your mum has responded so positively to our support. It's lovely to hear that your dad enjoys chatting with our Care Experts too, building those trusting relationships is such an important part of what we do. We're truly honoured to be part of your family's journey and will continue doing all we can to support both your mum and dad with compassion and respect.

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Review of
Bluebird Care Calderdale & Bradford
from Helen G (Friend of Client) published on 24 June 2025

Submitted via Website • Report

Overall Experience

I stay in the home with my friend quite often when she visits her Dad. I have known my friends father for over 40 years and am part of the family.
We have been there over Easter. I just wanted to thank all the care workers who look after my friends father. They are always smiling and friendly. They

are very professional and really give that feeling that they care. Nothing is too much for them and they chat to my friends father as if they know him so well.
A big thank you to Bluebird.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & Bradford

Thank you so much for your kind words and thoughtful message. It truly means a lot to hear such positive feedback from someone who knows the family so well and has been part of their lives for so many years.Were so glad to know that your experience over Easter was a good one, and that our care team made a positive impression. Our carers work hard to provide compassionate, professional support, and its wonderful to hear that their efforts are felt and appreciated

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Review of
Bluebird Care Leeds North
from Lynn E (Daughter of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Truly delighted with the care provided for my mum. Mum is made to feel special. The carers make mum smile everyday, which in turn makes me smile .
I could not wish for a better service . Thank you very much x

Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Thank you so much for your lovely words. It means the world to us to hear that your mum feels special and is smiling each day, that's exactly what we are here for. Knowing we are making a difference not just for her, but for you too, is truly the biggest compliment we could receive. We will make sure your kind feedback is shared with the whole team. Thank you again for your trust and support x

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Review of
Bluebird Care Wakefield and Kirklees
from Andrew B (Husband of Client) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

Bluebird Care provided care for my wife over a number of years following an assessment of home care needs carried out by the NHS continuing health care team. We were very satisfied with the service provided by Bluebird and never considered changing to another healthcare company. Bluebird carers and

management were always reliable, well trained and caring. Bluebird also were able to continue adapting to care requirements for my wife as her care needs increased up to her death in October 2024. I can highly recommend Bluebird Care. I cannot comment on value for money because billing was made 100% direct to NHS continuing healthcare.

Reply from Maddy Kaur, Director at Bluebird Care Wakefield and Kirklees

Thank you so much for taking the time to share your experience with Bluebird Care. We are truly honoured to have supported your wife over the years and are deeply grateful for your kind words about our carers and management team.Providing compassionate, adaptable, and high-quality care is at the heart of what we do, and it means a great deal to know that we were able to meet your wife's needs during such an important time.Please accept our sincere condolences on her passing. It was a privilege to be part of her care journey, and we wish you comfort and strength in the months ahead.Warmest regards

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Review of
Bluebird Care Calderdale & Bradford
from Catherine R (Daughter of Client) published on 4 June 2025

Submitted via Website • Report

Overall Experience

Dear Bluebird team,
We are writing to say a massive thank you for looking after our mum and dad since September last year, the care and compassion the team has shown our parents in that time is outstanding. Everyone one from the office team to the care team are amazing, always happy, always helpful,

always kind, always compassionate, always respectful.
Our parents would not have managed to stay in their own home as long as they have, if it wasn't for your care and help.
They are now moving to a care home, but I know our parents will have a place in their hearts for the Bluebird team.
Thank you so much!
Their daughters.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & Bradford

Thank you so much for your lovely message. Its been a true privilege to care for your mum and dad, and were so glad we could help them stay in their home for as long as possible.Your kind words mean a lot to our whole team. Well miss them dearly and wish them all the best in their new home.With heartfelt thanks,

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Review of
Bluebird Care Calderdale & Bradford
from Neil T (Son of Client) published on 4 June 2025

Submitted via Website • Report

Overall Experience

Overall I found Bluebird to be a good care agency.
They were very flexible in their approach.
They were a really supportive team and responded to changing needs.
My Mum said the carers were lovely.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & Bradford

Thank you so much for your kind words and thoughtful feedback.Were really pleased to hear that you found Bluebird to be flexible and supportive, and that your mum had a positive experience with our carers. It means a lot to us to know that our team made a difference and responded well to your mums changing needs.

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Review of
Bluebird Care Leeds South
from Rosie P (Daughter of Client) published on 4 June 2025

Submitted via Postal Card • Report

Overall Experience

Experience has been good. Few teething issues when started but now all sorted and care needed is being undertaken as would want it to be. Happy to continue with care plan as reviewed this week.

Reply from Shabir Hussain, Manager at Bluebird Care Leeds South

Thank you for your kind feedback. We're pleased to hear that things have settled well and that you're happy with the care being provided. We truly value your trust in us and look forward to continuing to support your mother.

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Review of
Bluebird Care Leeds North
from S Q (Client) assisted by family/friend published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience

Since working with Bluebird, I have enjoyed having their support to become more independent throughout the years. So many thanks to all you who have been there for me.

Reply from Sheree Jenman, Director at Bluebird Care Leeds North

Thank you so much for your lovely words. It means the world to us to hear that our support has made a difference for you over the years. Seeing you maintain your independence is such a privilege. We'll make sure to pass your thanks on to the whole team, they'll be touched.With very best wishes from all of us at Bluebird Care Leeds North.

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Review of
Bluebird Care Wakefield and Kirklees
from D H (Husband of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

We've been with Bluebird for 8 or more years and have been very satisfied with the care provided. They have excellent care staff who look after my wife's needs to a very high standard. The staff are very friendly and well qualified. The management team are excellent.

Reply from Maddy Kaur, Director at Bluebird Care Wakefield and Kirklees

Thank you so much for your kind words and for being with us for over 8 years - it truly means a lot to our whole team. We're delighted to hear that you've been satisfied with the care your wife has received and that our staff and management have made a positive difference.Providing compassionate, high-quality care is at the heart of everything we do, and it's wonderful to know that this has been your experience. We'll make sure your feedback is shared with the team - it will mean a great deal to them.Warmest regards,The Bluebird Care Team

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Home Care Providers Owned by Bluebird Care in West Yorkshire

Bluebird Care Locations in West Yorkshire (5)

Bluebird Care Reviews in West Yorkshire (164)

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Calderdale & Bradford

Bluebird Care Wakefield and Kirklees

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Leeds North

Bluebird Care Calderdale & Bradford

Bluebird Care Leeds North

Bluebird Care Calderdale & Bradford

Bluebird Care Leeds North

Bluebird Care Wakefield and Kirklees

Bluebird Care Calderdale & Bradford

Bluebird Care Calderdale & Bradford

Bluebird Care Leeds South

Bluebird Care Leeds North

Bluebird Care Wakefield and Kirklees

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