Bluebird Care in West Yorkshire | 5 Home Care Providers

Review of
Bluebird Care Wakefield and Kirklees
from Yvette R (Daughter of Client) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

We found Bluebird Care to be very good indeed and whilst there were some hiccups along the way, that once reported, were sorted out. There was always a willingness to help where possible outside of the contracted package, and it was a great blessing at those times when a little extra care was needed.
The

carers who came to my dad were really nice and very caring but professional and our family would recommend Bluebird Care to anyone

Reply from Sam Angell, Social Media Assistant at Bluebird Care Wakefield and KirkleesThank you for taking the time to leave us a review! We're so pleased we were able to help your dad during this time, and that we could support you both with any issues you faced with your care. We are always looking for opportunities to improve our services. We wish you all the best going forward.

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Review of
Bluebird Care Calderdale & Bradford
from Carolyn J (Daughter of Client) published on 29 December 2025 Submitted via Website • Report

Overall Experience

I have recently had my annual review with Bluebird to ensure the care package for my Mum meets her needs. I have already been contacted to make amendments and been given contacts I require myself.The carers who look after my Mum are amazing and treat her with such dignity and respect. I sleep well at

night knowing my Mum is well cared for.Just wanted to say a huge Thank You for everything you do.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & BradfordThank you so much for taking the time to share such kind feedback. Were delighted to hear that your recent annual review was helpful and that any amendments were handled promptly.
Your words about our carers mean a great deal to us. Treating people with dignity, respect, and compassion is at the heart of everything we do, and its wonderful to know this gives you peace of mind and helps you sleep well at night.
Well be sure to pass your lovely comments on to the care team looking after your Mum they will be truly appreciated. Thank you again for your trust and for being part of the Bluebird Care family.

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Review of
Bluebird Care Leeds North
from J B (Client) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Always pleasant + kind. I dont feel uncomfortable with the ladies but do not care for a man as often intimate.

Reply from Sheree Jenman, Director at Bluebird Care Leeds NorthHello J, Thank you so much for your lovely feedback. We are really pleased to hear that you feel comfortable with the team and that your care has been delivered with kindness and respect. We are especially glad that we have been able to meet your preference for female Care Experts during personal care. Your comfort and dignity matter deeply to us, and we always do our best to match the right Care Experts to your needs and wishes.

Thank you again for taking the time to share your experience. It means a lot to the whole team.

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Review of
Bluebird Care Leeds North
from Brenda C (Sister of Client) published on 18 November 2025 Submitted via Website • Report

Overall Experience

Today while visiting my sister-in-law the staff Member of Blue Bird Care was present carrying out her duties in a very professional, confidential and caring polite manner. I left feeling happy that family was so well cared for.

Reply from Sheree Jenman, Director at Bluebird Care Leeds NorthHi Brenda, Thank you so much for sharing your feedback. It really means a lot to hear that you felt reassured during your visit and that our Care Expert made such a positive impression. We know how important it is for families to feel confident and at ease and I'm so glad that came across today. We'll make sure your kind words are passed on to the team.

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Review of
Bluebird Care Leeds North
from G F (Client) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

I have found her to be really good at helping me with anything I ask her to do. She does tasks willingly and efficiently. She is always cheerful and pleasant.

Reply from Sheree Jenman, Director at Bluebird Care Leeds NorthThank you so much for your lovely feedback. We're delighted to hear that you feel so well supported and that your Care Expert helps you with everything you need so willingly and efficiently. It's wonderful to know that her cheerful and pleasant manner is making such a positive difference to your day. We'll be sure to share your kind words with her.

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Review of
Bluebird Care Leeds North
from Norman R (Husband of Client) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

At last we seem to have a settled group of carers which makes a big difference as they know my wife' routine and special needs. Of the carers, one is excellent, the majority are very good with one adequate.
Long may it last!

Reply from Sheree Jenman, Director at Bluebird Care Leeds NorthThank you, Norman, for sharing such thoughtful feedback. We're so pleased to hear that you have a settled group of Care Experts supporting your wife and that this has made such a positive difference. It's lovely to know that the team are meeting your expectations and that one stands out as excellent. We have also taken on board your comments about consistency in standards across the team, as we are always keen to learn and keep improving. Please do send us your specific feedback about what you feel would make the service consistently excellent. Thank you again for taking the time to share your experience and we will make sure your kind words are passed on.

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Review of
Bluebird Care Bradford North
from G K (Granddaughter of Client) published on 14 October 2025 Submitted via Website • Report

Overall Experience

Some of the carers are exceptional; they really take the time to engage with my nan, even when she's not fully alert, and you can tell they care about her well-being. It's heartening to see the familiar faces who genuinely build a rapport with her and show a real commitment to her comfort.
That said,

there are a few inconsistencies with some of the less frequent nurses who come by. On occasion, they seem to simply stand around, especially if Nan is asleep or not responsive. I understand that they're only there for a short time, but it feels like more could be done to ensure she's still receiving the care and attention she deserves, even when she's resting.
In general, I'm satisfied with the service, but I think there's room for improvement in consistency across the team.

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Review of
Bluebird Care Wakefield and Kirklees
from Janet B (Civil Partner of Client) published on 9 October 2025 Submitted via Postal Card • Report

Overall Experience

Bluebird looked after my partner who was dying with bowel cancer for several weeks before he actually passed away. The ladies who cared for him were, without exception, friendly, gentle, fun and helpful, which was great for him as he'd lost a great deal of dignity during his years of treatment. His

'ladies' made him feel comfortable; they talked freely to him and even let me help to hold him as they moved him about. This 'cuddle time' was important to both of us. Thank you so much for your care and compassion and for helping me through a very distressing, traumatic time.

Reply from Abbigail Pattison, Marketing & Recruitment Officer at Bluebird Care Wakefield and KirkleesThank you so much for your feedback. We're so glad we were able to make this difficult time a little bit easier for you and your partner.

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Review of
Bluebird Care Calderdale & Bradford
from R B (Wife of Client) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

I was very satisfied with the care given to my husband whilst I was having a break with my daughter. Our care organiser was very helpful and friendly. She also kept me informed that my husband was well and happy, which was great.
As I never actually met the carers I can only take my husbands opinion.
Thank

you for your help.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & BradfordThank you so much for your kind words.We're delighted to hear that you were satisfied with the care your husband received while you were away. It's wonderful to know that our care organiser was able to keep you informed and reassured during your break.Although you didn't meet the carers personally, we're very glad your husband felt happy and well looked after, his comfort and wellbeing are always our top priority.Thank you again for your feedback. It means a lot to us!

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Review of
Bluebird Care Calderdale & Bradford
from M T (Daughter of Client) published on 8 September 2025 Submitted via Postal Card • Report

Overall Experience

Overall care is good. Occasionally carer late but tries to complete all tasks.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & BradfordThank you for your feedback! We're glad to hear you're happy with the overall care. We apologise for any occasional lateness and truly appreciate your patience and understanding. It's great to know the carer continues to complete all tasks. Your comments help us improve.

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Review of
Bluebird Care Bradford North
from Lindsey H (Niece of Client) published on 27 August 2025 Submitted via Website • Report

Overall Experience

Auntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice.
Auntie does not wish to add anything else
...........

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you for sharing your feedback. We're really pleased to hear that your auntie had a positive experience today and generally enjoys the company of our staff. We appreciate your honesty regarding tone of voice it's important to us that every interaction feels respectful and kind. We'll take this on board and ensure all team members continue to provide the warm and supportive care your auntie deserves.

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Review of
Bluebird Care Bradford North
from S S (Friend of Client) published on 27 August 2025 Submitted via Website • Report

Overall Experience

I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is visiting

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you so much for your kind words. It means a great deal to know that your mum is doing well and that the carers visits bring comfort and joy. We'll be sure to pass on your heartfelt thanks to the carer. Knowing your mum has a friendly and familiar face to look forward to is exactly what we strive for.

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Review of
Bluebird Care Bradford North
from N R (Daughter of Client) published on 14 August 2025 Submitted via Website • Report

Overall Experience

Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you so much for your wonderful feedback. Were absolutely delighted to hear how much of a positive impact our team has had on your mum and your family. Its incredibly rewarding to know that she looks forward to every visit especially as someone whos usually wary of new people. That speaks volumes about the care, compassion, and professionalism of our carers.Well be sure to pass on your kind words to the whole team. Your support and trust mean everything to us, and were so pleased to be making life a little easier and happier for you all.

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Review of
Bluebird Care Bradford North
from Simon C (Client) published on 14 August 2025 Submitted via Website • Report

Overall Experience

I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers

are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you so much for your incredibly kind and thoughtful feedback. Were truly honoured to be supporting you, and it means the world to hear that our carers are the best youve ever had in your 16 years as a quadriplegic. Your words are a powerful testament to their dedication, professionalism, and compassion.Were especially pleased to know that our team has been able to work around your needs and preferred call times personalised care is at the heart of what we do. Your gratitude will be shared with all staff involved, and I know it will mean a great deal to them.Thank you again for your trust in Bluebird Care. Were proud to be part of your journey and remain committed to providing excellent care every day.

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Review of
Bluebird Care Bradford North
from Julie P (Client) published on 14 August 2025 Submitted via Website • Report

Overall Experience

Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment. However,

I am happy with Bluebird Care at this point.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you for sharing your experience with us. We're pleased to hear that you're happy with the overall standard of care since Bluebird Care took over in March. Your satisfaction means a great deal to us.Were truly sorry to hear that communication with our management team hasnt always met your expectations, and that youve felt unheard at times due to your speech impairment. We take this feedback seriously and are committed to improving how we support and communicate with all our clients, especially those with additional communication needs.Please know that your voice matters, and were here to listen. If theres anything more we can do to support you, dont hesitate to reach out. Thank you again for your trust in us.

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Review of
Bluebird Care Calderdale & Bradford
from J F (Wife of Client) published on 14 August 2025 Submitted via Website • Report

Overall Experience

We've been users of Bluebird for two months and unfortunately have not yet been assigned to a regular team. We can have six different carers over a seven day period which in terms of privacy and dignity, for my husband, isn't very good. Scheduling can be very short notice . At times only a couple

of days in advance which can be quite stressful. All of the carers are very professional, friendly and efficient and I would certainly rate them 10 out of 10. Never had any negative issues with any of them.

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Calderdale & BradfordThank you so much for your kind words about our carers were truly delighted to hear that you find them professional, friendly, and efficient. Your 10 out of 10 rating means a lot to us and will be shared with the team.Were very sorry to hear about the challenges you've experienced with scheduling and consistency of care. We understand how important privacy, dignity, and routine are, especially for your husband, and we sincerely apologise for any stress this has caused. Your feedback is incredibly valuable and helps us improve our service.Were actively working to assign regular teams to all our clients and improve scheduling notice periods.

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Review of
Bluebird Care Wakefield and Kirklees
from Anne N (Daughter of Client) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

Outstanding care!
My beloved mother was able to spend the last five months of her life in her much loved home of 62 years.
The major carer was warm, well organized and treated my mum with great respect and tenderness. The respite carers were good. It is a great comfort to know that mum had great care

in her final months

Reply from Abbigail Pattison, Marking & Recruitment Officer at Bluebird Care Wakefield and KirkleesThank you so much for your feedback. We're so sorry to hear about the passing of your mother. It was our privilege and honour to care for her in her final months. We wish you and your loved ones all the best going forwards.

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Review of
Bluebird Care Bradford North
from J M (Daughter of Client) published on 8 August 2025 Submitted via Website • Report

Overall Experience

I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require

in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you so much for your thoughtful and detailed feedback. Were truly honoured to be part of your mums care journey and to hear that our team has become like extended family to you. Treating every individual with dignity, respect, and empathy is at the heart of what we do, and its wonderful to know that this shines through in your mums care.Were also glad to hear that our yearly reviews and digital tools like the website and online chat have been helpful and reassuring. Your kind words about our concern during your mums hospital stay mean a great deal to usits always our priority to go above and beyond.Thank you again for your recommendation and trust in Bluebird Care.

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Review of
Bluebird Care Bradford North
from C B (Daughter of Client) published on 8 August 2025 Submitted via Website • Report

Overall Experience

Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)

Reply from Chloe Bingwa, Care Plan Assessor at Bluebird Care Bradford NorthThank you so much for your kind words about the Bluebird team. We're truly grateful to hear that your mum is happy with her care. It means a lot to know that our carers are making a positive difference-being prompt, gentle, and attentive to her needs. Your feedback is a wonderful reflection of the compassion and professionalism we strive for every day. Thank you again for sharing this!

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Review of
Bluebird Care Leeds North
from R H (Daughter of Client) published on 25 July 2025 Submitted via Postal Card • Report

Overall Experience

We have used Bluebird North for a number of years to care for both Mum and Dad, who suffer with severe dementia. Sadly my dad passed away recently and BB were fantastic. The management and carers couldn't do enough.
Thank you Bluebird

Reply from Sheree Jenman, Director at Bluebird Care Leeds NorthIt's been a real privilege to support both your mum and dad over the years and we're so pleased to hear that our team were able to bring comfort and care when needed. Your appreciation means a lot to everyone here at Bluebird Care.

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Home Care Providers Owned by Bluebird Care in West Yorkshire

Bluebird Care Locations in West Yorkshire (5)

Bluebird Care Reviews in West Yorkshire (173)

Bluebird Care Wakefield and Kirklees

Bluebird Care Calderdale & Bradford

Bluebird Care Leeds North

Bluebird Care Leeds North

Bluebird Care Leeds North

Bluebird Care Leeds North

Bluebird Care Bradford North

Bluebird Care Wakefield and Kirklees

Bluebird Care Calderdale & Bradford

Bluebird Care Calderdale & Bradford

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Calderdale & Bradford

Bluebird Care Wakefield and Kirklees

Bluebird Care Bradford North

Bluebird Care Bradford North

Bluebird Care Leeds North

Awards / Recognitions (2)

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