Home Care Providers Owned by Bluebird Care in Wiltshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bluebird Care in Wiltshire

Only the locations & reviews in Wiltshire for Bluebird Care are showing below.

View the details of all 178 locations (with 6081 reviews) owned by Bluebird Care

Bluebird Care Locations in Wiltshire (3)

 

3 Home Care Providers owned by Bluebird Care in Wiltshire

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Bluebird Care Wiltshire North

2 Kingston Square, Bradford-on-Avon BA15 1FH 

9.6 52 reviews
"I have been looked after by Bluebird for the past five months. I have found the Bluebird carers to be very conscientious and caring in a…"   Read all 52 reviews

Bluebird Care Wiltshire North in Bradford-On-Avon gives people the chance to live independently at home with the right care and support. Its staff provide the standard of care that the public would want for their own families. This means valuing… Read more about Bluebird Care Wiltshire North

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35.95 / hour
Bluebird Care Swindon

Suite E6, Gemini House, Groundwell Industrial Estate, Swindon SN25 5AZ 

8.9 34 reviews
"This was a hastily prepared short term care package for my Father. The whole process from discussion to delivery was quick and simple with…"   Read all 34 reviews

Bluebird Care (Swindon) is a domiciliary care service that provides personal care to people living in their own homes in Swindon and the surrounding areas. It offers a unique service of personalised care visits from 30 minutes to longer social calls. Staff… Read more about Bluebird Care Swindon

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £23.25 / hour
Bluebird Care Wiltshire South

Suite 6, The Portway Centre, Old Sarum Park, Old Sarum, Salisbury SP4 6EB 

8.7 31 reviews
"Well I am really happy with how Bluebird care comes out to my dear friend all the was to a tiny village in wilts. Took my friend a good few…"   Read all 31 reviews

Bluebird Care (Wiltshire South) is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.… Read more about Bluebird Care Wiltshire South

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £37.95 / hour

Bluebird Care Reviews in Wiltshire (117)

9.4
Bluebird Care has a Group Review Score of 9.4 (9.390) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care Wiltshire North

from Nicholas V (Son of Client) published on 5 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care over the last 12 months has varied from Excellent to unsatisfactory, but it is allowing my mother to stay in her home which is her wishes. At the moment she is very happy with the ladies who are looking after her.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for your review.We take all feedback seriously and use it to improve our range of services. We would welcome a conversation to discuss any areas where you feel we have not reached our usual high standards.

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Review of

Bluebird Care Wiltshire North

from D G (Client) published on 1 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been looked after by Bluebird for the past five months. I have found the Bluebird carers to be very conscientious and caring in a genuine way. They have responded to the occasional difficult situation in a very professional and sensitive manner.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to leave a positive review.We appreciate it and use all feedback received to improve our services.

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Review of

Bluebird Care Wiltshire North

from Tina J (Daughter of Client) published on 29 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from Bluebird Care who visit my parents are mostly punctual for visits. Delays are usually communicated to my parents by phone from the office.
My parents are treated with dignity, respect and compassion. All tasks are carried out by the carers as agreed. There is a small team of carers
who visit mum and dad which works really well for them as there is continuity and familiar faces which helps them build a working relationship.
Mum and dad receive a weekly schedule so they know what time and which carer will be visiting. This is helpful for mum and dad's routine and for planning appointments etc.
Any changes are usually communicated by telephone to mum and dad or are emailed to me.
There is good communication regarding management at Bluebird Care and if there is any cause to discuss any problems the management team listen to concerns and discuss and address whatever the problem is.
I would recommend Bluebird Care.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for leaving such a positive review. We appreciate it.

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Review of

Bluebird Care Wiltshire North

from Liz H (Daughter of Client) published on 22 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for wonderfully by Bluebird Wiltshire North for the past two and a half years. We have been fortunate to have one superb live-in carer for much of that time, with an excellent stand in when she is away. The care and compassion delivered is second to none, plus our current lady is
a good cook too. The office oversee the account closely, with weekly visits, reviews with me, and the admin is always spot on too. We are confident we made the best choice when we were seeking care for Mum.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to leave a review we appreciate it.

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Review of

Bluebird Care Wiltshire North

from Elizabeth B (Wife of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm writing this for myself and husband, as he doesn't type! But he would like me to say how much he has enjoyed his days with blue Bird carers, how sensitive they are to his need to be quiet and peaceful and read the paper! He is gaining in confidence thanks to their reassuring presence, and both
he and I are very grateful.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for the review. We appreciate it.All feedback is analysed and used to improve where we can.

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Review of

Bluebird Care Wiltshire North

from Christine M (Wife of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started to use Bluebirds, our local care-provider, when my husband became unwell and in need of more assistance than I could give alone.
They have proved to be reliable, punctual and most of all, careful and cheerful with the excellent care they give each day. They proved flexible when working round
my husband's hospital admissions, going the extra mile when he was discharged suddenly. Now his health is slowly improving, they are helping us to manage this too.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for your positive review. We appreciate it. All feedback is used to improve and enhance the support provided.

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Review of

Bluebird Care Wiltshire North

from Dawn C (Daughter of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are kind, responsive & understanding. Administrative staff are also good as I often need to change arrangements due to hospital visits/appointments & they do their best to accommodate these changes, often at short notice. Persistent changes in medication needs are also addressed efficiently.
I am more than satisfied with the daily care Bluebird provides to my mother-in-law and would be happy to recommend them.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you, Dawn,Your feedback is much appreciated.

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Review of

Bluebird Care Wiltshire North

from Cheryl M (Daughter of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been using Bluebird for a year now and the service is always of a high standard. All the care givers are friendly and professional providing physical care and emotional support. The carers ensure fluids are always available and my father maintains a good fluid intake and output even in
this weather but is reluctant to eat in hot weather and is encouraged by all the carers to have something at each meal time even when not hungry. This helps maintain his strength and independence. As always, in a team, one or two carers stand out as excellent but all the carers provide a very high standard and I would happily recommend the service to others

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you, Cheryl, we appreciate you taking the time to leave such a positive review of our service.

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Review of

Bluebird Care Wiltshire North

from Sarah M (Niece of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the service provided live in carer has been outstanding , communication has been good and both my relatives have been very well cared for. If there have been any concerns they have been addressed promptly.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for your positive review and for choosing Bluebird Care Wiltshire North.

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Review of

Bluebird Care Wiltshire North

from S C (Daughter of Client) published on 21 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service provided to our father. The care team are reliable, kind and considerate. There have been times when our father has been confused and the carer in attendance has gone to special lengths to reassure and settle him. The reports that the carers leave are very helpful
to me as I live far away and can guage how things are going for Dad. Communication is excellent, both in the carers detailed reports at each visit and the liaison with office staff. All concerns and queries are dealt with as a matter of priority.
Dad is gently reminded to eat and drink and to maintain hygiene, as well as encouraged to chat about things important to him. Dad's environment is kept clean and tidy. He is very well cared for and we feel his needs are being met. Dad is happy with the visits and reports liking the carers. I am extremely pleased with the service provided to our dear father.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

We want to thank you for your kind review.Keeping our customers safe and at home is at the forefront of everything we do.We are pleased to hear you feel we are doing what we say we will.

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Review of

Bluebird Care Wiltshire North

from A J (Wife of Client) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird stepped in very quickly to provide a respite package when my husband suddenly needed care and I had a special holiday for myself and a relative already booked and paid for. They provided an excellent service morning and evening to assist my daughter who was supervising his care. They are warm,
caring team and my husband was well looked after during my abscence.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to leave such a positive review.We are pleased you were able to enjoy your holiday as planned.Should you need us again in the future please reach out.

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Review of

Bluebird Care Wiltshire North

from Jennifer J (Daughter of Client) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am the daughter of a service user. I find the service overall very good, reliable commited staff always smiling and willing to meet my mothers needs. The staff interact and communicate very well with mother, my sister finds it easie to access information on the visit and moms interaction, weither
she has had personal care, food drink etc. Mother likes the carer and she's happy with the service.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for leaving such a positive review, we appreciate it.We use all feedback to improve our range of services

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Review of

Bluebird Care Swindon

from K P (Son of Client) published on 24 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a hastily prepared short term care package for my Father. The whole process from discussion to delivery was quick and simple with attention paid to my Father's needs. Once agreed the delivery was expedited by professional and personable carers leaving me confident in the care that was given.
I also know that I have a solution in place for the future

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Review of

Bluebird Care Wiltshire South

from C H (Friend of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well I am really happy with how Bluebird care comes out to my dear friend all the was to a tiny village in wilts. Took my friend a good few days to settle into home care but are amazing. They even take care of their dog and make sure she's let out. House is kept clean I do pop up and do spot checks
as work part time and always clean. My friend is well cared for well done team Bluebird

Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Wiltshire South

Thank you for your review. We are always happy to be able to support someone with care at home. We know how much it helps to be at home surrounded by loved ones and especially pets, so we are very glad to be able to help your friend with this too. Pets mean so much to us all. Thank you for sharing your thoughts. Always happy to help.

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Review of

Bluebird Care Wiltshire North

from Chris A (Son of Client) published on 7 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we have used Bluebird Care three times now for different ageing family members in need of home care.
Bluebird were very reactive and on two occasions managed to provide us with carers only a few days before Christmas which was very much a last minute thing.
Sadly the last time we used
them was for my Dad for the last two weeks of his life. It was a quick decision as a family that we needed help as we could see our Dad was deteriorating. We spoke with Bluebird literally a couple of days before Christmas and they managed to provide us with a carer straight away. We were so appreciative as this gave everyone the best possible Christmas. Oscar was absolutely fantastic and looked after Dad so well and gave him the company that he loved.
I would definitely recommend Bluebird to anyone looking for home care, they will provide you with a piece of mind service and give you the respite you probably need.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to leave us such a positive review. We appreciate it.We use all feedback to improve our range of services.

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Review of

Bluebird Care Swindon

from Colin B (Brother of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all aspects of Bluebird.
Very caring efficient carers and always on time.
Made such difference to my brothers well being and puts my wife and my mind ate rest knowing we can rely on them.
Management team,aoffice admin all excellent.
So pleased we moved to Bluebird
Keep the good
work.

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Review of

Bluebird Care Wiltshire North

from Jane H (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was always treated politely and my phone calls were always answered. I had excellent help from the organiser. All the carers were satisfactory or more, and two of them were outstanding, these two found extra things to do and were very easy to be with. All the carers were polite and helpful. Thank
you.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to complete a review. We use reviews to improve our range of services and value your feedback.

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Review of

Bluebird Care Wiltshire South

from A J (Daughter of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Morning call, carer tells my dad to leave the urine soaked bedsheets to dry out? After the evening carer has been and gone, I visit my dad to find wet bedding still on his bed. Is this what this care company calls care? Treat your clients with the kindness and dignity that they deserve. New care provider
starting, not a moment too soon.

Reply from Debi OBrien, Marketing Coordinator at Bluebird Care Wiltshire South

We sincerely apologise for this situation. This isolated incident does not reflect the service we strive to provide, and we regret any frustration caused. We take great pride in delivering exceptional care and value open communication. Your feedback helps us improve, and we want you to feel heard. After reviewing this case, we found that a team member did not follow standard procedure. We take full responsibility and have taken immediate action. They have undergone additional training to prevent this from happening again. We have also strengthened our internal processes, improving our reporting system to flag any deviations sooner. This ensures we can reach out to family/loved ones quickly and address concerns effectively. Our sincere apologies again.

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Review of

Bluebird Care Wiltshire North

from F G (Client) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have all been polite, friendly and caring.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to review the service you receive all feedback is used to improve the care we provide.

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Review of

Bluebird Care Wiltshire North

from W F (Client) assisted by family/friend published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bluebird Care is a well-managed and caring service provider.
Staff are generally consistent, friendly and professional, never appearing rushed.
I would be happy to recommend Bluebird to anybody needing home care services.

Reply from Donna James, Registered Care Manager at Bluebird Care Wiltshire North

Thank you for taking the time to leave such a positive review we really appreciate it. We use all feedback to improve our range of services.

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Awards / Recognitions (2)

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