Only the locations & reviews in Dunbartonshire for Bluebird Care are being shown.
"Bluebird Care were a wonderful service to encounter during a painful part of our lives. They were very professional in their dealings with..."Read all 12 reviews
Bluebird Care Dunbartonshire is a home care provider offering high quality care and support services, which enable vulnerable people to remain living safely in their own homes. Bluebird Care tailors... Read more
Care ProvidedBluebird Care has a Group Review Score of 9.3 (9.34) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.
Bluebird Care were a wonderful service to encounter during a painful part of our lives. They were very professional in their dealings with us - the initial meeting on! They matched helpers to my husband perfectly. They worked with us in changes that took place. The two helpers were amazing in their support. My husband was trusting of them & happy to be with them - one much more often here than the other - doing so well in patience & understanding.
Thank you so very much for your amazing 5 Star review. Receiving feedback from our customers is very important to us as it allows us to recognise the staff who provide such wonderful compassionate care, and the office team who understand the importance of being responsive and professional at all...
Mum has since moved to a care home. But we were able to delay that partly due to Bluebird's service. The kindness and understanding was so helpful to all of us.
A lovely review - thank you so much, Dawn, for your comments, this really is very much appreciated. We try hard to provide a service that is professional and compassionate, remembering that all of our customers deserve to be treated with the respect and dignity we would wish for ourselves....
Bluebird carers came in to help Mum for approximately 16 months, initially twice a day and then, when she had a bad fall they were able to, at very short notice, increase the visits to four times a day. They provided a high level of care and were always kind and cheerful. On more than one occasion, when there was a bit of an emergency, they went above and beyond and more than one carer, including at times members of the office staff, would come to help out. Knowing that the carers were coming in and that Mum was being given her meals and medication and just generally being looked after was a huge weight off our minds. Mum is now in a care home but was undoubtedly able to stay at home for longer because of the Bluebird carers-we quite simply couldn’t have managed without them.
Our overarching goal is to provide an...
All in all brilliant service. Well done and thank you.
Thank you so much for taking the time to provide such a wonderful detailed review of the care we recently provided for your father. We endeavour to provide tailored, individualised care for all of our customers so it really is heartening and rewarding to hear that you have been very...
We cannot recommend Bluebird enough and will be sure to contact them again, for any future needs.
Thank you for an amazing service.
Thank you so much for your awesome review of the care service we provided with your aunt. It is always heartening to know we have played a small part in supporting our customers to regain their independence and continue to live in the home they love, surrounded by their neighbours,...
Bluebird Care Dunbartonshire have been providing social visits for more than a year, which have greatly helped to reduce isolation. My relative really looks forward to these twice weekly visits. Recently, they have started providing evening visits and it is reassuring to know that my relative has care to get ready for bed as I live some distance away. The staff are all caring, helpful and I find the app is a great help to keep informed on how things are and with any concerns that are raised.
Thank you so much for taking the time to offer your feedback. The isolation of our customers has been a major concern for us over the last year so we have been very conscious that our staff team continue to develop and maintain friendly and compassionate relationships with our...
I am so happy with the continuity I receive with Bluebird Care. I have two carers per week and have built up a great relationship with them. I always know the exact time and who is coming to my home. I also receive a rota with visit times, and the office team call me to see if I am OK. I would recommend Bluebird Care to anyone looking for continuity and professional service.
What a lovely review. Thank you so much for your comments, this really is very much appreciated. We try hard to provide a service that is professional and compassionate, remembering that ALL of our customers deserve to be treated with the respect and dignity we would wish for ourselves. Remember...
I am new to receiving care and I am so grateful of the carers who come to visit me. They are so friendly, professional, good company and always willing to help, nothing is ever any bother. I look forward to every day because I have carers coming to keep me company and support me with personal care, my breakfast, and some domestic chores. The office staff always keep me updated about my visit times and I have a chat with them too on the phone. Keep up the good work Bluebirds.
Thank you so much for your kind words. We appreciate it can be very scary initially accepting care 'from strangers' so it makes us very happy that you have chosen us to support you. We will pass on your lovely comments to the team, and in particular the carers who visit you.
Please do not...
Bluebird Care have offered a consistently high standard. Punctuality, attention to hygiene in the Covid 19 pandemic, courtesy and respect, care and personal interest in the client, consistent care, I could go on. Our carer has worked with us here once a week for two years and has adapted to the changes over that period of time. He has been an enormous support throughout and I am very grateful to him for his commitment and care.
Thank you so much for your very kind words. We endeavour at all times to offer a professional and caring service to all of our customers, and I will be sure to pass on your lovely comments to our staff. It is always reassuring to hear positive feedback from our customers and their families. Very best regards.
Bluebird Care are a wonderful care company. The carers are of a high standard and the office staff are excellent too. Bluebird Care give me peace of mind as they are a very dependable company.
Thank you for your fantastic review. Your comments are very much appreciated by all at Bluebird Care Dunbartonshire.
Bluebird carers go into my Mum's house at least twice a day - usually to make her breakfast, help her get dressed in the morning and help her get ready for bed at night. They are all very kind to her. They treat her with respect as if she was their own mother. She looks forward to them coming in and enjoys their company.
I am very satisfied with the care given to me. I'm most impressed by the cheerful way the help has been offered by all of the team.
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