Bluebird Care in Surrey | 4 Home Care Providers

Review of
Bluebird Care Reigate
from Helen B (Daughter of Client) published on 22 December 2025 Submitted via Postal Card • Report

Overall Experience

I have been very impressed with the quality of care and communication that as a family we have received from Bluebird Care. Every carer has been so kind, compassionate and understanding to my mum's needs. Our manager Lynsey has been incredible and supported the decisions we have needed to make, both

with kindness and in a timely way. I can't thank Bluebird Care enough, the quality of care is exceptional.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care ReigateThank you so much for taking the time to share such a thoughtful and heartfelt review.
We are truly grateful for your kind words about Bluebird Care. It means a great deal to know that our care experts have made such a positive difference through their kindness, compassion, and understanding of your mum's needs. Providing high-quality, person-centred care is always our priority, and your feedback reassures us that we are achieving this.
Thank you again for your trust and for recommending our services. It is a privilege to support your family, have a wonderful day!

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Nicola B (Daughter of Client) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

The care that my father has received has been excellent. When he first came out of hospital they made sure they put him at ease so straight away he felt secure. I can't speak highly enough as that made my life much easier knowing dad was in capable hands.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you sincerely for your kind and thoughtful review.
Our mission is to provide peace of mind not only to our customers, but also to their families-reassuring them that their loved ones are being cared for with dignity and respect.
It means a great deal to our team to know that their efforts are making a meaningful difference in supporting your father and those close to him. Your feedback will be deeply appreciated by everyone involved.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Norman R (Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

Returning from hospital after a complete mental and physical breakdown - caused mainly by my wife's agressive dementia in our house in Hampton, Middlesex, I arrived at my faughters' house in Ripley in a state of total confusion, with the help of Guildford Bluebird Care, and my two daughters, I am now

recovering well, and able to cope with minimum assistance. I continue to improve my self-confidence and ability.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you for taking the time to review our service. We're honoured to have supported your recovery, and the care team is truly encouraged by your progress.
Collaborating with your daughters throughout this journey has been deeply rewarding. The team holds you in high regard and remains committed to providing continued support tailored to your needs.

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Review of
Bluebird Care Reigate
from Chris S (Client) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

Mostly satisfactory but better if sometimes they could understand English. Very pleasant & helpful & pleased they will do almost any task if asked. & help with TV.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care ReigateThank you for your kind feedback. We're delighted to hear that you found our team pleasant, helpful, and willing to assist with a variety of tasks, including helping with the TV. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with excellent service and will take your feedback on-board. Thank you again, have a lovely rest of your day!

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Review of
Bluebird Care Elmbridge & Runnymede
from D A (Daughter of Client) published on 14 October 2025 Submitted via Website • Report

Overall Experience

My mother developed rapidly deteriorating Dementia managing this situation you feel very alone when searching solutions to support and ensure their dignity and wishes in my mother's case to remain in her home. I reached out to Bluebird who immediately came to visit us and gently communicated with my

mother in helping her to understand what care plan could be provided trying their best to include her wishes. The carers had a very challenging job but they were honestly excellent in handling and caring what I appreciated most was the constant daily communication with the team. In July her conditions became very serious I don't know what I would have done without their advice as they were put in a position to manage an end of life situation. Their experience saw them reach out to doctors and paramedics to ensure my mother's comfort before she passed away. I can only thank them and show gratitude for everything and for continuing to stay in touch with kindness and caring for the family.

Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Elmbridge & RunnymedeThank you for sharing your experience and we are so pleased we could make this time easier for you and everyone involved. It's good to know that you appreciate all we do and that our advice and care was helpful.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from T K (Daughter of Client) published on 23 September 2025 Submitted via Website • Report

Overall Experience

Our experience of Bluebird (Guildford Godalming and Surrey Heath) has been exceptional from the moment I made the first call hoping a care package could be put in place within a couple of days so my mother could leave hospital and it was. The two carers were so skilled, helpful and kind and put my mother

totally at ease - we are so grateful. Management was always responsive and totally committed to supporting us - nothing was too much trouble. I can't recommend this service enough. Thank you to you all.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you for taking the time to write us such a wonderful review. Our care team and management team work closely together to ensure that our customers journey is as stress free as possible.It is our aim to offer premium care, starting from the initial phone call to discuss how we can support, through to the hands on care our care experts are trained so thoroughly to do. Once again, thank you for your kind words and for entrusting us with your mothers care.

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Review of
Bluebird Care Reigate
from Mary L (Daughter of Client) published on 17 September 2025 Submitted via Website • Report

Overall Experience

Mum has been using Bluebird agency for one month now & is very happy with the care received so far. The carers are efficient & friendly. This week have had the same carer every day, we know this is not always possible but it does help her to have continuity. Very good communication between us & the

office.

Reply from Kate Barry, Director at Bluebird Care ReigateThank you for such a lovely review. We will pass your comments onto the care team

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Review of
Bluebird Care Reigate
from A H (Client) assisted by family/friend published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

Thanks to Bluebird I was able to return home from hospital earlier than if left to hospital admin - they efficiently organised a live in carer immediately with a view to a return to my usual visiting carer.
I cannot thank them enough for making the transition seamless offering comfort to both myself

and my family.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care ReigateThank you so much for your kind words. We're delighted we could support you in returning home smoothly and provide the reassurance you and your family needed during this transition. Our team always strives to make care arrangements as seamless and comfortable as possible, whether that's organising live-in support or helping you return to your familiar routine with your regular care expert. It's wonderful to hear this made a positive difference for you, and we'll be sure to share your appreciation with the team.

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Review of
Bluebird Care Elmbridge & Runnymede
from M P (Son of Client) published on 26 August 2025 Submitted via Website • Report

Overall Experience

Bluebird have been looking after my elderly father for six months now, ever since my mother went into a care home. They have taken note of all his needs and wishes and have responded to any changing circumstances quickly and efficiently. He is more than happy with the carers who come to see him once

a day, mostly to clean and look after the house, but also to provide him with some companionship and administer to his medication and occasional health needs. The staff are always only a phone message away and any changes in my father's circumstances are always relayed to me quickly.

Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Elmbridge & RunnymedeThank you so much for the review. We are always so pleased when we get feedback that confirms we are delivering on our vision and promise. We look forward to continuing this level of care for your father. Your review is appreciated .

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from T W (Son of Client) published on 1 July 2025 Submitted via Website • Report

Overall Experience

My mother finds the carers very pleasant and obliging.
Access to the Bluebird system allows us to read the carers' notes and advise mum on any changes to the visiting schedule.
Any important issues are notified to us by phone as well as being included in the notes.
Mum has taken surprisingly well

to having carers visit which is down to the staff.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you for taking the time to write a review.Communication is so important when ongoing care is required, the family portal is a great way of keeping up to date on a loved ones well being and also allows us to highlight and discuss additional support if its required.We are so pleased to hear your mother has accepted and enjoys the carers visits, I know the team feel the same way.Thank you for your kind words.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from K G (Daughter-in-law of Client) published on 30 June 2025 Submitted via Website • Report

Overall Experience

The carer and the team have helped to make the transition to having home care for my mother in law a positive experience . They have all been kind, caring, helpful and flexible. Mum is now looking forward to each visit and speaks highly of the carers. Thank you all for helping us to help her.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when first introducing home care and we often find customers are reluctant to accept they need some help, however, as your mum has proven, with kindness, understanding and flexibility, the benefits of care are quickly realised.Thank you for your kind words and for taking the time to write a review.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Sharon C (Daughter of Client) published on 25 June 2025 Submitted via Website • Report

Overall Experience

The staff have been professional, patient, supportive to the client and the family keeping us informed at all times. They have all ways attended on time and met the clients needs and wishes. The client looks forward to their visits.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you so much for the review.It's so important for us to understand and tailor our service to each individuals needs and requirements. To hear that a customer looks forward to our visits is wonderful and these comments will be passed on to the care team.Communication and support for all parties involved is crucial and is a key element of the premium care our customers deserve.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Margaret M (Daughter of Client) published on 25 June 2025 Submitted via Website • Report

Overall Experience

My father and I have always found all carers to be kind, considerate and thoughtful.
Always arrive on time.
My father found it difficult at first having to bring carers in to help him after having a couple of severe falls.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you for taking time to write a review.It's often the case that customers are reluctant to accept help at first and its the family that approach us in the first instance to discuss their loved ones needs.With careful planning and gradual introduction of care, our customers quickly appreciate the benefits of our care team visiting and realise the benefits of the visits.I will pass on your kind words to your fathers care team.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Elaine T (Wife of Client) published on 24 June 2025 Submitted via Website • Report

Overall Experience

We have found all the carers that have come from Bluebird to very professional and caring - we have used live in care and now have daily carers as my husband has improved. Also the everyone has been very flexible and helpful as we have had to adjust the care. I know my husband is safe when I have

leave him to go to work. Management have also been very helpful and do regular check ins with us to make sure everything is going well.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)We are delighted that you are satisfied with our service and feel reassured that your husband is being cared for safely and compassionately while you are away. We understand that care needs can vary with each customer's circumstances, and we believe that offering flexible and prompt additional assistance is essential. Thank you so much for taking the time to express your positive thoughts and sending in a review.

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Review of
Bluebird Care (Guildford, Godalming and Surrey Health)
from Rachel W (Daughter of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Excellent service ! My mum is very happy with the service, level of care and people visiting. Carers are attentive and helpful. My mum looks forward to the visits every day. The office administration staff have been very helpful as well, and any requests have been actioned promptly. Fully recommend

Bluebird Care.

Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)Thank you for such a lovely review, its wonderful to hear such positive comments about our care team and its always heart warming to know that our customers look forward to our visits. Thank you also for mentioning the office staff, it really is a team effort that allows us to offer the premium care that our customers deserve.

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Review of
Bluebird Care Epsom, Kingston & Sutton
from Carol T (Daughter-in-law of Client) published on 8 May 2025 Submitted via Website • Report

Overall Experience

One staff member in particular exemplifies what it means to provide truly remarkable care., dedication, compassion, unwavering support, offering comfort and reassurance in the most meaningful ways. It is clear that the staff member's work goes beyond her role, she embodies the qualities of someone who

genuinely cares and nurtures. Also the other carers show professionalism and kindness, reflecting a committed team. The responsiveness of the office, which has consistently proven its dedication, ensuring the highest standards of care. The willingness to meet at my father in law's house during our visits from Australia highlights a proactive approach and a commitment to understanding his specific needs. Collaborative efforts between carers and the office underscore the goal of tailoring support to my father in law's needs, ensuring his comfort and well-being. The ultimate aim is father in law's wishes to remain in his cherished home for 69 years, the exceptional care and thoughtful planning provided, there is every hope that my father in law will achieve his aim.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Epsom, Kingston & SuttonThank you so much for your heartfelt and thoughtful review. We are truly touched by your kind words and deeply grateful for the trust you've placed in us. It means the world to hear that one of our team members has made such a profound impact through her compassion, dedication, and the genuine care she shows every day. We're equally proud of our entire care team and office staff, whose professionalism and responsiveness reflect our shared commitment to delivering the highest standard of care. Thank you again for your trust and encouragement-it inspires us to continue providing care that not only meets needs but also nurtures dignity, comfort, and peace of mind.

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Review of
Bluebird Care Elmbridge & Runnymede
from Emma F (Daughter-in-law of Client) published on 5 May 2025 Submitted via Website • Report

Overall Experience

Bluebird Care have been a huge support for us as a family, not just in terms of everyday care, but when an illness came up the care and coordination to support whilst we were abroad was hugely reassuring. Staff went over an above with care and communicated to us whilst away. It is this level of care

that makes a big difference. We are very grateful to the whole team. Thank you all!

Reply from Debi O'Brien, Marketing Coordinator at Bluebird Care Elmbridge & RunnymedeThank you, it is so lovely to know we bring this kind of peace of mind for our customers and their families. Whether it's those times you are away or the day-to-day knowing your loved one is safe. It is our pleasure. Grateful for your review.

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Review of
Bluebird Care Epsom, Kingston & Sutton
from Andrew B (Brother of Client) published on 25 April 2025 Submitted via Website • Report

Overall Experience

I really cannot fault the care that my sister gets from the staff at Bluebird. They are all so kind and thoughtful and I know that my sister is very fond of them and relies on them heavily.
From a personal perspective everyone I have dealt with has been exceptionally kind and helpful and has instilled

me with confidence about the quality of the care that my sister receives.
Thank you and keep up the great work.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Epsom, Kingston & SuttonThank you so much for your kind and thoughtful words. We are truly grateful for your feedback and are delighted to hear that your sister feels so well supported and cared for by our team at Bluebird. It means a great deal to us to know that we've been able to provide both her-and you-with confidence and peace of mind. We'll be sure to pass your lovely comments on to the team, who will be thrilled to know their efforts are appreciated. Thank you again, have a lovely rest of your day!

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Review of
Bluebird Care Epsom, Kingston & Sutton
from Caroline B (Sister of Client) published on 25 April 2025 Submitted via Website • Report

Overall Experience

Bluebird Care have provided excellent home care for my sister over the past few years. The staff are always friendly & caring. Amount of care is regularly monitored & I particularly like the App which gives me access to the carers notes as I live 170 miles from my sister I am able to check how she is

each day.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Epsom, Kingston & SuttonThank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that you've had such a positive experience with Bluebird Care. Supporting your sister from a distance is no small task, and we're so glad the App has been helpful in keeping you connected and reassured about her care. Our team takes great pride in providing compassionate, reliable support, and your recognition means a great deal to us all. We look forward to continuing to care for your sister with the same dedication in the years to come.

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Review of
Bluebird Care Epsom, Kingston & Sutton
from Lindsay B (Sister of Client) published on 25 April 2025 Submitted via Website • Report

Overall Experience

My sister has been using Bluebird Care for over a year now and I am so impressed by them. They are always available and very adaptable and accommodating especially in emergency situations. For example, when my sister was ill one weekend they were able to arrange extra care visits immediately. Her care

needs are reviewed frequently and any changes made as necessary.
They are also very good at communicating with us as a family, keeping us updated with any changes in my sister's health. They have really taken the trouble to get to know my sister as a person. All the carers are really lovely people and my sister regards them as friends rather than carers.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Epsom, Kingston & SuttonThank you so much for your kind and thoughtful words. We're truly touched to hear how happy you and your sister have been with our care over the past year. Supporting your sister and your family through both everyday routines and unexpected situations is exactly what we're here for, and it means a lot to know that our efforts have made a difference. We feel lucky to support your sister, and we're delighted that she sees our care experts not just as professionals, but as friends. Thank you so much again for taking this time to complete a review, have a wonderful day!

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Home Care Providers Owned by Bluebird Care in Surrey

Bluebird Care Locations in Surrey (4)

Bluebird Care Reviews in Surrey (135)

Bluebird Care Reigate

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care Reigate

Bluebird Care Elmbridge & Runnymede

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care Reigate

Bluebird Care Reigate

Bluebird Care Elmbridge & Runnymede

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care (Guildford, Godalming and Surrey Health)

Bluebird Care Epsom, Kingston & Sutton

Bluebird Care Elmbridge & Runnymede

Bluebird Care Epsom, Kingston & Sutton

Bluebird Care Epsom, Kingston & Sutton

Bluebird Care Epsom, Kingston & Sutton

Awards / Recognitions (2)

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