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Home Care Provider Owned by Helping Hands Home Care in Cleveland & Teesside

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9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in Cleveland & Teesside

Only the locations & reviews in Cleveland & Teesside for Helping Hands Home Care are showing below.

View the details of all 150 locations (with 1726 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Cleveland & Teesside (1)

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1 Home Care Provider owned by Helping Hands Home Care in Cleveland & Teesside
Helping Hands Home Care (Middlesbrough)

Unit 5, Boho 6, Crown House, 5 Linthorpe Road, Middlesbrough TS1 1RE 

9.2 6 reviews
"My Dad had Helping Hands visiting care for 2 years then Live in care with support from visiting care for his final year. Throughout the…"   Read all 6 reviews

Helping Hands branch in Middlesbrough offers visiting care and live-in care fully tailored to individual needs, preferences and wishes. Whether you need regular visits throughout the week to help you manage household chores, or intensive live-in support… Read more about Helping Hands Home Care (Middlesbrough)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £31.70 / hour
  • Live-in Care from £1,595 / week

Helping Hands Home Care Reviews in Cleveland & Teesside (6)

9.1

Helping Hands Home Care has a Group Review Score of 9.1 (9.089) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Date Published
  • 6
  • 1
  • 5
  • 5
  • 1
Reviewer Connection to Helping Hands Home Care
  • 4
  • 2
Review of

Helping Hands Home Care (Middlesbrough)

from Nicky M (Daughter of Client) published on 24 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had Helping Hands visiting care for 2 years then Live in care with support from visiting care for his final year. Throughout the local team were responsive to any query or problem and took trouble to sort things out thoroughly and effectively. I felt they worked well with me as the primary family
member but were also able to direct me when needed. The visiting carers were all excellent and most had been with the company for a long time. They had excellent rapport with Dad and treated him with respect and dignity. They never rushed him or made him feel a nuiscance.They were professional, called district nurses when needed, and worked well with the live-in carers. The live-in care worked better when transferred from the central to the local office. Sue is a fantastic team leader and manager, with a personal interest in her clients. She dealt with issues decisively and effectively. Dad died peacefully at home entirely thanks to HH Middlesbrough, and we will always be grateful.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Middlesbrough)
Thank you for taking the time to leave us a review, we really do appreciate it.We are happy to hear through out your Dads journey with Helping Hands the local team worked well with yourself and were…read more
  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Middlesbrough)

from R C (Client) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my experience has been very good and carers in most cases exceptional.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Middlesbrough)

from Eric M (Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the quality and performance of the carers very professional. The response when I contact the office is always prompt and my queries are dealt with in a satisfactory manner. The fees are on the high side but you get what you pay for.
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Review of

Helping Hands Home Care (Middlesbrough)

from Bev R (Daughter of Client) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer from helping hands was visiting my mam to take her out. She smelt gas and alerted the gas board who turned up within the hour to discover a leak and isolated the gas. If it had not been for her, I dread to think what could have happened to mam. I cannot thank her enough for being vigilant,
acting immediately and potentially saving mams life. These carers are not just carers they are empathetic, understand the needs of those in need and in my eyes guardian angels looking after our loved ones. I live away in London and knowing these caring helping hands are looking after my mam is a great comfort to me. I cannot thank her enough and the rest of the team are truly amazing. Thank you thank you thank you from the bottom of my heart.
Reply from Samuel Roberts, Partnership Manager at Helping Hands Home Care (Middlesbrough)
Good afternoon, Thank you so much for taking the time to leave such a heartfelt review. We are absolutely delighted to hear about the incredible care your mum received from our carer. It's truly…read more
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Middlesbrough)

from M B (Client) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only good things to say about the care I have. My carer seems to know what I need before I say anything. She just gets on with it. We have a very good relationship, she pushes me to do things, for my own good, when I don't feel like it. On the whole, I thank her for it. The only thing I could
complain about is getting the weekly invoice, it's a waste of paper.
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Middlesbrough)

from Rachel S (Client) published on 15 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent company, always go above and beyond, caring, pleasant staff. Excellent care.
Needs are always met at such high standards. Can't thank the staff enough for everything they do.
Certainly won't be disappointed.
Reply from Sue Lawn, Branch Care Manager at Helping Hands Home Care (Middlesbrough)
Hi Rachel,
Thank you so much for leaving such a lovely review for us! I'm beyond pleased to hear how happy you are with our service and that our needs are always met at such high standards! We can't…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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