Home Care Providers Owned by Helping Hands Home Care in Worcestershire
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Worcestershire for Helping Hands Home Care are showing below.
View the details of all 154 locations (with 1842 reviews) owned by Helping Hands Home Care
Helping Hands Home Care Locations in Worcestershire (3)
Helping Hands Home Care (Bromsgrove)
9.8
42 reviews
Ground Floor, 21 The Strand, Bromsgrove B61 8AB
"I always have complete peace of mind when going away, knowing that my mum is well cared for. From the initial meeting and setting up the…" Read all 42 reviews
Helping Hands Home Care (Redditch & Bromsgrove) delivers home care that is individually tailored and unique to each and every person they support. Whether you would like help around the house, support with getting out and about or care for a medical… Read more about Helping Hands Home Care (Bromsgrove)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £34.55 / hour
- Live-in Care from £1,750 / week
Helping Hands Home Care (Evesham)
9.7
17 reviews
39 High Street, Evesham WR11 4DA
"The care that the Helping Hands staff have given over the last 4 months, & are continuing to give, has meant mum can live independently…" Read all 17 reviews
Helping Hands Home Care (Evesham & Cotswolds) provides care that meets individual's needs. Surrounded by the picturesque countryside of five different counties is Evesham and for those that live in the area, there is a team of dedicated carers from… Read more about Helping Hands Home Care (Evesham)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £36.20 / hour
- Live-in Care from £1,825 / week
Helping Hands Home Care (Worcester)
9.4
11 reviews
32 Broad Street, Worcester WR1 3NH
"Helainna created a specific package of care for us at very short notice enabling us to get a loved one home from hospital as per her wish.…" Read all 11 reviews
Helping Hands Home Care (Worcester) is on hand to provide high quality care, whether your loved one needs regular visits throughout the week to manage daily tasks or requires more intense live-in support for a complex condition. Whatever your loved… Read more about Helping Hands Home Care (Worcester)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £36.20 / hour
- Live-in Care from £1,825 / week
Helping Hands Home Care Reviews in Worcestershire (70)
9.1
Helping Hands Home Care has a Group Review Score of 9.1 (9.077) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
Review of
Helping Hands Home Care (Bromsgrove)
from D C (Daughter of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I always have complete peace of mind when going away, knowing that my mum is well cared for. From the initial meeting and setting up the care, everything has been handled smoothly and professionally. The home visits are carried out exactly as requested, and my mum genuinely loves all the staff who come
to see her. I highly recommend Helping Hands - the Bromsgrove branch, the Manager, the Care Coordinator and all the staff have been outstanding.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Thank you for taking the time to share such wonderful feedback.
We are delighted to hear that you have complete peace of mind knowing your mum is well cared for. It is fantastic to know that the process from the initial meeting to ongoing visits has been smooth and professional, and that your mum enjoys spending time with our team. Your kind words about the Bromsgrove branch, the Manager, Care Coordinator, and staff mean so much to us and we truly appreciate your recommendation and look forward to continuing to provide the highest standard of care, as will the team in Bromsgrove when we share your feedback with them now.
Kindest regards
Katie
We are delighted to hear that you have complete peace of mind knowing your mum is well cared for. It is fantastic to know that the process from the initial meeting to ongoing visits has been smooth and professional, and that your mum enjoys spending time with our team. Your kind words about the Bromsgrove branch, the Manager, Care Coordinator, and staff mean so much to us and we truly appreciate your recommendation and look forward to continuing to provide the highest standard of care, as will the team in Bromsgrove when we share your feedback with them now.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from M J (Son of Client) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All of the carers have always provided a professional approach in attending my parents. Being of a certain 'hardy' generation (both born in the early 1930's), they had always prided themselves on being self-sufficient. It was no easy task to gently get them to admit the time had come when they needed
more help than they, or us, could provide. After careful consideration, we commissioned Helping Hands in Sept 2021. Every member of the team has always demonstrated a nurturing and thoughtful persona. Their humility (and sometimes required firmness) is a credit to their employers. Every staff member is a great ambassador for the company. I would have no hesitation in recommending H H to anyone seeking a supportive service for their loved ones.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good afternoon,
Thank you for taking the time to leave us a review; it is greatly appreciated.
We are delighted to hear that, after a challenging period in encouraging your parents to accept support, every member of our team has been thoughtful and nurturing throughout. It is wonderful to know that you feel they have been a credit to the company and excellent ambassadors for the service we provide.
Your feedback will be shared with the team, who will be thrilled to read your comments and to know that you would recommend them to anyone seeking support for a loved one.
Kindest regards,
Katie
Thank you for taking the time to leave us a review; it is greatly appreciated.
We are delighted to hear that, after a challenging period in encouraging your parents to accept support, every member of our team has been thoughtful and nurturing throughout. It is wonderful to know that you feel they have been a credit to the company and excellent ambassadors for the service we provide.
Your feedback will be shared with the team, who will be thrilled to read your comments and to know that you would recommend them to anyone seeking support for a loved one.
Kindest regards,
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Wendy R (Daughter of Client) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We recently had a care review for mum with Helping Hands, and I'm really pleased with how well it went. The team took the time to understand her needs, and listen to our concerns and explain everything clearly. They were warm, professional and respectful throughout. The relief left us feeling that mum
is in safe hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Afternoon Wendy,
Thank you for taking the time to leave us feedback based on your care needs review and we are delighted to hear you are really pleased with how well it went.
It is great to hear the team took the time to understand your Mums needs and listen to your concerns and we are pleased to know they were warm, professional and respectful throughout which left you feeling relieved that your Mum was in safe hands.
Your feedback will now be shared with the team who will be happy to read your comments.
Kindest regards
Katie
Thank you for taking the time to leave us feedback based on your care needs review and we are delighted to hear you are really pleased with how well it went.
It is great to hear the team took the time to understand your Mums needs and listen to your concerns and we are pleased to know they were warm, professional and respectful throughout which left you feeling relieved that your Mum was in safe hands.
Your feedback will now be shared with the team who will be happy to read your comments.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from S B (Client) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of Helping Hands as generally very good, providing just the right amount of care, also company and conversation, which I do need. Mostly, I have the same helper - very good. The office is good at providing info about this, and I do appreciate the text of the details sent previously. I
also appreciate the same helper coming each week. They are almost a member of the family.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Afternoon,
Thank you very much for sharing your thoughtful feedback.
We are delighted to hear that your experience with Helping Hands has been very positive, and that the level of care, companionship, and conversation provided has met your needs so well.
It is especially lovely to know that you have mostly had the same helper each week, and that this consistency has helped build such a warm and familiar relationship. Continuity of care is something we strive to provide, and your comment that your helper feels "almost a member of the family" is truly wonderful to hear.
We are also pleased that you find our office team helpful and that the information and text updates we provide have been useful. We will be sure to share your feedback with the team, who will be thrilled to read your comments.
Kindest regards
Katie
Thank you very much for sharing your thoughtful feedback.
We are delighted to hear that your experience with Helping Hands has been very positive, and that the level of care, companionship, and conversation provided has met your needs so well.
It is especially lovely to know that you have mostly had the same helper each week, and that this consistency has helped build such a warm and familiar relationship. Continuity of care is something we strive to provide, and your comment that your helper feels "almost a member of the family" is truly wonderful to hear.
We are also pleased that you find our office team helpful and that the information and text updates we provide have been useful. We will be sure to share your feedback with the team, who will be thrilled to read your comments.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Tricia H (Client) assisted by family/friend published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All ok.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Tricia,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear everything is ok with the support you receive.
Your feedback will now be shared with your local team.
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear everything is ok with the support you receive.
Your feedback will now be shared with your local team.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from L B (Client) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers have all been very good and very helpful, helping with shopping and bringing bags to the door from the car. Helped massively with confidence!
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Thank you for taking the time to leave us a review, we really do appreciate it.
It is great to hear that the carers who visit have all been very good and very helpful.
We are pleased to hear that helping with the shopping ad bringing bags to your door from the care has helped massively with your confidence.
Your feedback will now be shared with the team, who will be delighted to read your comments.
Kindest regards
Katie
It is great to hear that the carers who visit have all been very good and very helpful.
We are pleased to hear that helping with the shopping ad bringing bags to your door from the care has helped massively with your confidence.
Your feedback will now be shared with the team, who will be delighted to read your comments.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Clive P (Son of Client) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with carers and service, all carers who have called have been great. Very helpful and have become great companionship.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Clive,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear that the carers who visit are very helpful and have become great companions, and the office team have been fantastic in dealing wit any issues promptly.
We will be sure to pass on your feedback to the team at Bromsgrove who will be delighted to read your comments.
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear that the carers who visit are very helpful and have become great companions, and the office team have been fantastic in dealing wit any issues promptly.
We will be sure to pass on your feedback to the team at Bromsgrove who will be delighted to read your comments.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Richard O (Client) assisted by family/friend published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They are exemplary, they help with cleaning, etc, on Mondays. Especially helped my mobility on Tuesdays with my walking and boosted my confidence.
In short, Helping Hands is brilliant!! Highly recommend!
In short, Helping Hands is brilliant!! Highly recommend!
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Richard,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you feel the service we provide has been exemplary when supporting with your cleaning and your mobility, which has boosted your confidence.
The team will be delighted to know that you have found Helping Hands brilliant and you would recommend them.
We will be sure to share your comments with them now
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you feel the service we provide has been exemplary when supporting with your cleaning and your mobility, which has boosted your confidence.
The team will be delighted to know that you have found Helping Hands brilliant and you would recommend them.
We will be sure to share your comments with them now
Kindest regards
Katie
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Review of
Helping Hands Home Care (Evesham)
from Mike R (Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I've been with HH for nearly 20 years, required due a disability.
It's primarily as a means to enable me to start the day - out of bed, and have breakfast..
This service has helped very much, through good to bad periods, which can change at short notice.
Have had a wide range and number of carers,
It's primarily as a means to enable me to start the day - out of bed, and have breakfast..
This service has helped very much, through good to bad periods, which can change at short notice.
Have had a wide range and number of carers,
and am pleased to say that there was only one who failed to achieve my requirements.
Carers are able to adapt to to my needs without any problems, and l have confidence in this aspect.
Rotas are produced, on the whole, as l ask for.
If l need to approach the management or admin with any questions or observations, this can be achieved with the minimum of fuss.
So, to finalise, Helping Hands is a positive aspect of my daily living, and one that I'm very pleased to have.
Carers are able to adapt to to my needs without any problems, and l have confidence in this aspect.
Rotas are produced, on the whole, as l ask for.
If l need to approach the management or admin with any questions or observations, this can be achieved with the minimum of fuss.
So, to finalise, Helping Hands is a positive aspect of my daily living, and one that I'm very pleased to have.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)Good Afternoon Mike,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that our service have supported you through both good and challenging times, and that our carers have been able to adapt to your needs with confidence. Your trust and loyalty mean a great deal to us, and we're pleased that our team and management have made things as smooth as possible for you.
We will now be sure your kind words are shared with everyone involved.
Kind regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that our service have supported you through both good and challenging times, and that our carers have been able to adapt to your needs with confidence. Your trust and loyalty mean a great deal to us, and we're pleased that our team and management have made things as smooth as possible for you.
We will now be sure your kind words are shared with everyone involved.
Kind regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from R H (Husband of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We prefer consistent use with w/e carers, which is now being achieved. We are very happy with the care to my wife and would not chance care at all. Helping hands are very helpful when contacted.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear you find the team very helpful and you are very happy with the care your wife is receiving
It is also great to hear they are now providing consistency with the carers, which is what you prefer.
We will be sure to pass on your feedback to the team who will be happy to receive your comments.
Kind regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear you find the team very helpful and you are very happy with the care your wife is receiving
It is also great to hear they are now providing consistency with the carers, which is what you prefer.
We will be sure to pass on your feedback to the team who will be happy to receive your comments.
Kind regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Jacqueline S (Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have experienced excellent service from the Bromsgrove branch of Helping Hands. The management are responsive and knowledgeable about their area of business. They respond to changes on the medication, reply to emails promptly and are very flexible and keen to work with their clients. The carers are
top drawer and are keen to make living in your own home as normal and as comfortable as possible. They are friendly and no request is too difficult. I have had a wonderful time with the carers and look forward to their visits.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good afternoon Jacqueline,
Thank you so much for sharing your experience with us we really appreciate you taking the time to leave us a review.
We are delighted to hear that you've received excellent service from our Bromsgrove branch and that both the management and carers have made such a positive impact. It's wonderful to know that our team's responsiveness, flexibility, and attention to detail have helped you feel supported, and that the carers have made your time at home comfortable and enjoyable.
Your kind words mean a lot to us, and we'll make sure they are shared with the team.
Kindest regards
Katie
Thank you so much for sharing your experience with us we really appreciate you taking the time to leave us a review.
We are delighted to hear that you've received excellent service from our Bromsgrove branch and that both the management and carers have made such a positive impact. It's wonderful to know that our team's responsiveness, flexibility, and attention to detail have helped you feel supported, and that the carers have made your time at home comfortable and enjoyable.
Your kind words mean a lot to us, and we'll make sure they are shared with the team.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from A C (Daughter of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the level of care mum receives. Staff have quickly learnt how mum prefers her routines etc. They have become familiar with her interests which promotes conversations that she will participate in. As a family we now have great peace of mind ensuring that her medication is being safely
administered, and also that she is being monitored and checked twice a day.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Morning ,
Thank you for sharing your feedback, we really appreciate it.
We are delighted to hear that our team has quickly adapted to your mum's routines and interests, helping her feel comfortable and engaged. It's great to know that this has given your family peace of mind, especially around medication and regular monitoring.
Your kind words mean a lot to us, and we'll make sure they are shared with the carers who support your mum every day.
Kindest regards
Katie
Thank you for sharing your feedback, we really appreciate it.
We are delighted to hear that our team has quickly adapted to your mum's routines and interests, helping her feel comfortable and engaged. It's great to know that this has given your family peace of mind, especially around medication and regular monitoring.
Your kind words mean a lot to us, and we'll make sure they are shared with the carers who support your mum every day.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Bromsgrove)
from Julia T (Daughter of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care my mum receives, which is ensuring that she can stay at home and live independently for as long as possible.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Morning Julia,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear you are very happy with the care your Mum receives, and it is great to know Helping Hands are playing a part in helping your Mum to stay at home and live independently.
Your feedback will be shared with the team, who will be delighted to read your comments.
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear you are very happy with the care your Mum receives, and it is great to know Helping Hands are playing a part in helping your Mum to stay at home and live independently.
Your feedback will be shared with the team, who will be delighted to read your comments.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Worcester)
from A B (Friend of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helainna created a specific package of care for us at very short notice enabling us to get a loved one home from hospital as per her wish.
They created consistency in the carers and were flexible with us.
The carers who came were responsive, respectful and genuinely caring and compassionate (Gill,
They created consistency in the carers and were flexible with us.
The carers who came were responsive, respectful and genuinely caring and compassionate (Gill,
Bowden and Kim).
You hear many negative comments about care providers, I can honesty say this lot have been fantastic.
You hear many negative comments about care providers, I can honesty say this lot have been fantastic.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Worcester)Thank you so much for sharing your experience. We're delighted to hear that Helainna was able to create a tailored care package at such short notice, helping your loved one return home as per her wishes. It's wonderful to know that the team provided consistency and flexibility throughout, and that Gill, Bowden, and Kim delivered care with such compassion and respect.
Your kind words mean a lot to us, especially in an industry where positive stories don't always get heard. We'll make sure your feedback is shared with everyone involved-they'll be thrilled to know the difference they've made.
If you ever need anything in the future, please don't hesitate to reach out. We're always here to help.
Kindest regards
Katie
Your kind words mean a lot to us, especially in an industry where positive stories don't always get heard. We'll make sure your feedback is shared with everyone involved-they'll be thrilled to know the difference they've made.
If you ever need anything in the future, please don't hesitate to reach out. We're always here to help.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Evesham)
from Donna S (Daughter of Client) published on 10 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that the Helping Hands staff have given over the last 4 months, & are continuing to give, has meant mum can live independently whilst giving the rest of the family peace of mind. We trust the team, & know that they are doing what's needed in a professional yet caring way. As Mum's needs change,
the care plan has been adjusted promptly.
Online access allows us to monitor the carers notes & feedback meaning we feel fully informed at all times.
I can heartily recommend Helping Hands as a caring, flexible & professional company.
Many thanks to the carers & office staff.
Online access allows us to monitor the carers notes & feedback meaning we feel fully informed at all times.
I can heartily recommend Helping Hands as a caring, flexible & professional company.
Many thanks to the carers & office staff.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)Good Morning Donna,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that the care Helping Hands provides your Mum, has meant that your Mum can live independently whilst giving the rest of the family some peace of mind.
It is great to hear you trust the team and know they will do what is needed, adjusting the care plan promptly when Mum's care needs change, in a caring and professional way.
We will be sure to pass on your feedback to the team at Evesham.
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that the care Helping Hands provides your Mum, has meant that your Mum can live independently whilst giving the rest of the family some peace of mind.
It is great to hear you trust the team and know they will do what is needed, adjusting the care plan promptly when Mum's care needs change, in a caring and professional way.
We will be sure to pass on your feedback to the team at Evesham.
Kindest regards
Katie
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Review of
Helping Hands Home Care (Worcester)
from Roger M (Husband of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping hands have provided a one hour visit twice a week visit over the last twelve months to help my wife who is basically disabled
The carer will get her ready for a shower/bath & dress her & change bedclothes which is a great help to me as the househusband !!!
Each week we are advised of the
The carer will get her ready for a shower/bath & dress her & change bedclothes which is a great help to me as the househusband !!!
Each week we are advised of the
carer & the time of arrival & on the odd occasion if the visit is delayed we get a telephone call
Payment is advised weekly & taken by direct debit which is also very convenient
It is very comforting to have this service & get to know the carers who become familiar with the routine so that my involvement is minimised
The fact that we are having this service now & experiencing how it all works means that undoubtedly as our age progresses we can simply increase the visits knowing we will be well looked after
Payment is advised weekly & taken by direct debit which is also very convenient
It is very comforting to have this service & get to know the carers who become familiar with the routine so that my involvement is minimised
The fact that we are having this service now & experiencing how it all works means that undoubtedly as our age progresses we can simply increase the visits knowing we will be well looked after
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Worcester)Good Afternoon Roger,
Thank you for taking the time to leave us a review, we really are very grateful.
We are pleased to know that the carers who have visited your wife over the past twelve months have been a great help, and using our service and getting to know the carers who have become familiar with the routine has been a comfort to you.
It is also great to hear that the local office advise you of who coming when and at what times, and ringing to let you know if the carers are delayed.
We will be sure to pass on your feedback to the team who will be delighted to read your comments.
Kindest regards
Katie
Thank you for taking the time to leave us a review, we really are very grateful.
We are pleased to know that the carers who have visited your wife over the past twelve months have been a great help, and using our service and getting to know the carers who have become familiar with the routine has been a comfort to you.
It is also great to hear that the local office advise you of who coming when and at what times, and ringing to let you know if the carers are delayed.
We will be sure to pass on your feedback to the team who will be delighted to read your comments.
Kindest regards
Katie
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review of
Helping Hands Home Care (Bromsgrove)
from Pamela W (Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helpful, supportive, approachable carers.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Pamela,
Thank you for taking the time to leave us a review, really do appreciate it.
It is great to hear the carers approachable, helpful, supportive and willing to complete any tasks requested. And that John particularly appreciates the respectful way they support with his personal care.
We will be sure to pass on your feedback to the team who will be delighted to know you both appreciate the friendly service they provide and read your comments.
Kindest regards and thanks
Katie
Thank you for taking the time to leave us a review, really do appreciate it.
It is great to hear the carers approachable, helpful, supportive and willing to complete any tasks requested. And that John particularly appreciates the respectful way they support with his personal care.
We will be sure to pass on your feedback to the team who will be delighted to know you both appreciate the friendly service they provide and read your comments.
Kindest regards and thanks
Katie
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review of
Helping Hands Home Care (Evesham)
from R L (Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My care needs are met to my standard and Helping Hands Evesham do the work that I need done and the carers are very caring and helpful.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)Thank you for taking the time to leave us a review, we really do appreciate it.
We are thrilled to hear that you feel your care nets are met to your standard and that the carers at Helping Hands Evesham are very caring, helpful and complete the jobs you need doing.
We will be sure to pass on your feedback to the team, who we are sure will be delighted to read your comments.
Kindest regards and thanks
Katie
We are thrilled to hear that you feel your care nets are met to your standard and that the carers at Helping Hands Evesham are very caring, helpful and complete the jobs you need doing.
We will be sure to pass on your feedback to the team, who we are sure will be delighted to read your comments.
Kindest regards and thanks
Katie
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Treated with Dignity
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Value for Money
Review of
Helping Hands Home Care (Evesham)
from Jeanette P (Partner of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers have been wonderful with there care and their sense of humour brings a smile to the day
We've had a few problems with monies taken out with no invoices when in hospital it took a long time to get answers and was told to look at contracts
The service of carers have been excellent
Telephone
We've had a few problems with monies taken out with no invoices when in hospital it took a long time to get answers and was told to look at contracts
The service of carers have been excellent
Telephone
service could be better
But thanking carers and people we have been involved with Thank You
But thanking carers and people we have been involved with Thank You
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)Jeannette,
Thank you for taking the time to leave us a 5* review, we really do appreciate it.
We are pleased to hear that the carers that visit have been wonderful with their care and sense of humour, which brings a smile to your day. It is also great to hear the carers have all been excellent, however we are sorry to hear the telephone service could be better.
We will be sure to pass on your feedback to the team
Kindest regards
Katie
Thank you for taking the time to leave us a 5* review, we really do appreciate it.
We are pleased to hear that the carers that visit have been wonderful with their care and sense of humour, which brings a smile to your day. It is also great to hear the carers have all been excellent, however we are sorry to hear the telephone service could be better.
We will be sure to pass on your feedback to the team
Kindest regards
Katie
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Review of
Helping Hands Home Care (Bromsgrove)
from J H (Son of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous service always accommodating to our needs. Client centred care that aims to ensure the dignity of the service user. Management are efficient and effective answering queries quickly enabling them to provide a service totally tailored to our needs.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Thank you for taking the time to leave us a review, we really appreciate it.
We are pleased to hear you feel we provide a fabulous service and are always accommodating to your needs and provide client centered care.
It is also great to hear management are efficient and effective in answering queries quickly, enabling them to provide a service totally tailored to your needs.
We will be sure to pass on your feedback to the team who will be thrilled to receive your comments.
Kindest regards
Katie
We are pleased to hear you feel we provide a fabulous service and are always accommodating to your needs and provide client centered care.
It is also great to hear management are efficient and effective in answering queries quickly, enabling them to provide a service totally tailored to your needs.
We will be sure to pass on your feedback to the team who will be thrilled to receive your comments.
Kindest regards
Katie
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
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