Home Care Providers Owned by Helping Hands Home Care in Worcestershire
9.2
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Worcestershire for Helping Hands Home Care are showing below.
View the details of all 152 locations (with 1816 reviews) owned by Helping Hands Home Care
Helping Hands Home Care Locations in Worcestershire (3)
Helping Hands Home Care (Evesham)
9.8
17 reviews
39 High Street, Evesham WR11 4DA
"The care that the Helping Hands staff have given over the last 4 months, & are continuing to give, has meant mum can live independently…" Read all 17 reviews
Helping Hands Home Care (Evesham & Cotswolds) provides care that meets individual's needs. Surrounded by the picturesque countryside of five different counties is Evesham and for those that live in the area, there is a team of dedicated carers from… Read more about Helping Hands Home Care (Evesham)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £36.20 / hour
- Live-in Care from £1,825 / week
Helping Hands Home Care (Bromsgrove)
9.8
36 reviews
Ground Floor, 21 The Strand, Bromsgrove B61 8AB
"Very happy with carers and service, all carers who have called have been great. Very helpful and have become great companionship. Great…" Read all 36 reviews
Helping Hands Home Care (Redditch & Bromsgrove) delivers home care that is individually tailored and unique to each and every person they support. Whether you would like help around the house, support with getting out and about or care for a medical… Read more about Helping Hands Home Care (Bromsgrove)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £34.55 / hour
- Live-in Care from £1,750 / week
Helping Hands Home Care (Worcester)
9.6
11 reviews
32 Broad Street, Worcester WR1 3NH
"Helainna created a specific package of care for us at very short notice enabling us to get a loved one home from hospital as per her wish.…" Read all 11 reviews
Helping Hands Home Care (Worcester) is on hand to provide high quality care, whether your loved one needs regular visits throughout the week to manage daily tasks or requires more intense live-in support for a complex condition. Whatever your loved… Read more about Helping Hands Home Care (Worcester)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £36.20 / hour
- Live-in Care from £1,825 / week
Helping Hands Home Care Reviews in Worcestershire (64)
9.2
Helping Hands Home Care has a Group Review Score of 9.2 (9.154) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
Review of
Helping Hands Home Care (Bromsgrove)
from Clive P (Son of Client) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with carers and service, all carers who have called have been great. Very helpful and have become great companionship.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from Richard O (Client) assisted by family/friend published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They are exemplary, they help with cleaning, etc, on Mondays. Especially helped my mobility on Tuesdays with my walking and boosted my confidence.
In short, Helping Hands is brilliant!! Highly recommend!
In short, Helping Hands is brilliant!! Highly recommend!
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Evesham)
from Mike R (Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I've been with HH for nearly 20 years, required due a disability.
It's primarily as a means to enable me to start the day - out of bed, and have breakfast..
This service has helped very much, through good to bad periods, which can change at short notice.
Have had a wide range and number of carers,
It's primarily as a means to enable me to start the day - out of bed, and have breakfast..
This service has helped very much, through good to bad periods, which can change at short notice.
Have had a wide range and number of carers,
and am pleased to say that there was only one who failed to achieve my requirements.
Carers are able to adapt to to my needs without any problems, and l have confidence in this aspect.
Rotas are produced, on the whole, as l ask for.
If l need to approach the management or admin with any questions or observations, this can be achieved with the minimum of fuss.
So, to finalise, Helping Hands is a positive aspect of my daily living, and one that I'm very pleased to have.
Carers are able to adapt to to my needs without any problems, and l have confidence in this aspect.
Rotas are produced, on the whole, as l ask for.
If l need to approach the management or admin with any questions or observations, this can be achieved with the minimum of fuss.
So, to finalise, Helping Hands is a positive aspect of my daily living, and one that I'm very pleased to have.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)
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Review of
Helping Hands Home Care (Bromsgrove)
from R H (Husband of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We prefer consistent use with w/e carers, which is now being achieved. We are very happy with the care to my wife and would not chance care at all. Helping hands are very helpful when contacted.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from Jacqueline S (Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have experienced excellent service from the Bromsgrove branch of Helping Hands. The management are responsive and knowledgeable about their area of business. They respond to changes on the medication, reply to emails promptly and are very flexible and keen to work with their clients. The carers are
top drawer and are keen to make living in your own home as normal and as comfortable as possible. They are friendly and no request is too difficult. I have had a wonderful time with the carers and look forward to their visits.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from A C (Daughter of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the level of care mum receives. Staff have quickly learnt how mum prefers her routines etc. They have become familiar with her interests which promotes conversations that she will participate in. As a family we now have great peace of mind ensuring that her medication is being safely
administered, and also that she is being monitored and checked twice a day.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from Julia T (Daughter of Client) published on 1 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with the care my mum receives, which is ensuring that she can stay at home and live independently for as long as possible.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Worcester)
from A B (Friend of Client) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helainna created a specific package of care for us at very short notice enabling us to get a loved one home from hospital as per her wish.
They created consistency in the carers and were flexible with us.
The carers who came were responsive, respectful and genuinely caring and compassionate (Gill,
They created consistency in the carers and were flexible with us.
The carers who came were responsive, respectful and genuinely caring and compassionate (Gill,
Bowden and Kim).
You hear many negative comments about care providers, I can honesty say this lot have been fantastic.
You hear many negative comments about care providers, I can honesty say this lot have been fantastic.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Worcester)
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Review of
Helping Hands Home Care (Evesham)
from Donna S (Daughter of Client) published on 10 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care that the Helping Hands staff have given over the last 4 months, & are continuing to give, has meant mum can live independently whilst giving the rest of the family peace of mind. We trust the team, & know that they are doing what's needed in a professional yet caring way. As Mum's needs change,
the care plan has been adjusted promptly.
Online access allows us to monitor the carers notes & feedback meaning we feel fully informed at all times.
I can heartily recommend Helping Hands as a caring, flexible & professional company.
Many thanks to the carers & office staff.
Online access allows us to monitor the carers notes & feedback meaning we feel fully informed at all times.
I can heartily recommend Helping Hands as a caring, flexible & professional company.
Many thanks to the carers & office staff.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)
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Review of
Helping Hands Home Care (Worcester)
from Roger M (Husband of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping hands have provided a one hour visit twice a week visit over the last twelve months to help my wife who is basically disabled
The carer will get her ready for a shower/bath & dress her & change bedclothes which is a great help to me as the househusband !!!
Each week we are advised of the
The carer will get her ready for a shower/bath & dress her & change bedclothes which is a great help to me as the househusband !!!
Each week we are advised of the
carer & the time of arrival & on the odd occasion if the visit is delayed we get a telephone call
Payment is advised weekly & taken by direct debit which is also very convenient
It is very comforting to have this service & get to know the carers who become familiar with the routine so that my involvement is minimised
The fact that we are having this service now & experiencing how it all works means that undoubtedly as our age progresses we can simply increase the visits knowing we will be well looked after
Payment is advised weekly & taken by direct debit which is also very convenient
It is very comforting to have this service & get to know the carers who become familiar with the routine so that my involvement is minimised
The fact that we are having this service now & experiencing how it all works means that undoubtedly as our age progresses we can simply increase the visits knowing we will be well looked after
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Worcester)
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Review of
Helping Hands Home Care (Bromsgrove)
from Pamela W (Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helpful, supportive, approachable carers.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Evesham)
from R L (Client) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My care needs are met to my standard and Helping Hands Evesham do the work that I need done and the carers are very caring and helpful.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)
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Review of
Helping Hands Home Care (Evesham)
from Jeanette P (Partner of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers have been wonderful with there care and their sense of humour brings a smile to the day
We've had a few problems with monies taken out with no invoices when in hospital it took a long time to get answers and was told to look at contracts
The service of carers have been excellent
Telephone
We've had a few problems with monies taken out with no invoices when in hospital it took a long time to get answers and was told to look at contracts
The service of carers have been excellent
Telephone
service could be better
But thanking carers and people we have been involved with Thank You
But thanking carers and people we have been involved with Thank You
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)
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Review of
Helping Hands Home Care (Bromsgrove)
from J H (Son of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous service always accommodating to our needs. Client centred care that aims to ensure the dignity of the service user. Management are efficient and effective answering queries quickly enabling them to provide a service totally tailored to our needs.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from R L (Husband of Client) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
No problem at all. Very nice, efficient, timely and clean with PPE.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from Lynn W (Daughter of Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The service is always good if I have any problems, they are always sorted out swiftly. All the staff are helpful and great with me & dad.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from B H (Son of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father receives a carers visit every week and I am glad to say he is very pleased with his visits and I think he really looks forward to them. He is always full of praise as to how busy the carer is, getting all the jobs done and seeking out the next tasks she can help with. I think dad also likes
to have a chat with the carer and it is good that she boosts his spirit and encourages him in various things. Dad is a much happier person after each visit.
Many thanks for the support you provide.
Many thanks for the support you provide.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Evesham)
from Nicola F (Daughter of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I Can't speak highly enough of the support mother received in the package of care at home provided by Helping hands and of the professionalism shown by all and the way the service is run. It gave me complete peace of mind knowing mother was in good hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Evesham)
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Review of
Helping Hands Home Care (Bromsgrove)
from Z C (Daughter of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was very apprehensive about having carers to take care of my father, who has Alzheimer's, but I can honestly say my experience with Helping Hands Bromsgrove has been fantastic. My father's regular carer is amazing, and my dad is very happy and well taken care of. It gives me peace of mind as well
as taking some of the pressure off me. I would highly recommend them.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Review of
Helping Hands Home Care (Bromsgrove)
from D B (Daughter of Client) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Can not recommend enough.
So caring, so thoughtful, so approachable.
Actual carers & office staff have become like friends.
Thank you all.
Level of support is excellent.
So caring, so thoughtful, so approachable.
Actual carers & office staff have become like friends.
Thank you all.
Level of support is excellent.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)
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Awards / Recognitions (0)
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