Home Care Providers Owned by Helping Hands Home Care in Worcestershire

I have been using Helping Hands for almost a year now and am so glad I sought their support to look after mom. I no longer feel I have to do everything myself - it has allowed me to take time out while knowing mom is still well cared for, both emotionally and physically. The carers they have sent have all been lovely, and the coordinating staff are extremely helpful and supportive.

Professional care and support at a very stressful time. Not only giving sympathetic, comfortable care to the patient and confidence to me. Staff only to happy to explain how best to cope with decline with new situations. Their advice is second to none. No hassle, management excellent. Thank you so much.

Rotas for the week are always on time, named staff, small team to get to know, all staff are very reliable and if delayed phone through. Good communication with office team, very professional. Would recommend highly.

This was just one example of the fabulous work Helping Hands does. My Mum loves their visits and I am so grateful for everything everyone at Helping Hands does for Mum (and for me) Thank you very much.

Good care. Times are hit and miss.

Thank you, especially, to all the wonderful carers for just being amazing!

My husband has received great care from everyone who has visited. Helping hands has observed and responded to his changing needs and prepared us for the next stage in his decline. Staff have been reliable and conscientious, some were able to build a good relationship with him. I can recommend Helping Hands.

Very satisfactory.

Thank you

The experience we have been given has been outstanding the carers have all treated us with respect specially to my husband who has dementia so without there help I would be struggling so would like to praise all the staff

Mum doesn't want to go into a care home and Evesham Helping Hands provide the service to help make sure she doesn't have to.

Helping Hands have been caring for me for a number of years and have always been kind and respectful, friendly, and willing to do whatever I need. I wouldn't hesitate to recommend them to anyone who needs help.

Our main carer, Louise, is great. She is very efficient and comes in knowing where everything is, and I do not need to even tell her. She gets on well with my husband and always cleans up afterwards, ensuring it's spotless.

The compassion and care given is class leading and nothing is too much trouble, not just anybody can become a carer it takes so many skills as they work with so many different clients many requiring different types of care, Helping Hands do this with love care and pride 10/10 ! X

Both carers are excellent nothing is too much trouble. The standard of cleaning is first rate. When I had an appointment at the hospital a person to do a job came and she made sure he was who he said he was before letting him in.

I always have complete peace of mind when going away, knowing that my mum is well cared for. From the initial meeting and setting up the care, everything has been handled smoothly and professionally. The home visits are carried out exactly as requested, and my mum genuinely loves all the staff who come to see her. I highly recommend Helping Hands - the Bromsgrove branch, the Manager, the Care Coordinator and all the staff have been outstanding.

All of the carers have always provided a professional approach in attending my parents. Being of a certain 'hardy' generation (both born in the early 1930's), they had always prided themselves on being self-sufficient. It was no easy task to gently get them to admit the time had come when they needed more help than they, or us, could provide. After careful consideration, we commissioned Helping Hands in Sept 2021. Every member of the team has always demonstrated a nurturing and thoughtful persona. Their humility (and sometimes required firmness) is a credit to their employers. Every staff member is a great ambassador for the company. I would have no hesitation in recommending H H to anyone seeking a supportive service for their loved ones.

We recently had a care review for mum with Helping Hands, and I'm really pleased with how well it went. The team took the time to understand her needs, and listen to our concerns and explain everything clearly. They were warm, professional and respectful throughout. The relief left us feeling that mum is in safe hands.

My experience of Helping Hands as generally very good, providing just the right amount of care, also company and conversation, which I do need. Mostly, I have the same helper - very good. The office is good at providing info about this, and I do appreciate the text of the details sent previously. I also appreciate the same helper coming each week. They are almost a member of the family.

All ok.