Home Care Providers Owned by Helping Hands Home Care in Hampshire

Helping Hands visit my elderly mother several times a day and are very reliable. They help in a variety of ways, from getting her up and dressed in the morning to ensuring she has meals and medication. Although quite a number of different carers have come during the past few years, they have always been kind and pleasant. They ensure my mother is comfortable, safe and well cared for. I appreciate being able to view the itemised report after each visit, and the agency communicates well with me if they have any concerns.

My Dad has Alzheimers and requires extra help & company to stay in his home alone. He has taken to the care very well. The carers are friendly & helpful. My Dad enjoys getting out of the house with the carers, either in their car or for a local walk. The team in the office are supportive & listen to my requests for my Dad. I find them approachable & professional.

This has included local walks (exercise) and local light shopping. Despite wishing for independence, I have been very appreciative of their support. (I also enjoy their different personalities)

All my carers are pleasant and efficient. They will always do anything I ask, with a smile. I am pleased and thankful to see them.

All the helpers were pleasant, friendly, efficient and willing to do whatever I asked and I enjoyed the whole experience. I would recommend Helping Hands without reservation.

I used Helping Hands having broken my knee, and they have been wonderful assisting me. The staff were charming, and nothing was too much trouble. I was very pleased with the service from start to finish.

Leave the bathroom clean and tidy. Always make sure that he has everything that he needs and that his fall watch is given to me if it needs charging. Careful to make sure that he is as safe as possible when he moves around.

All good so far. Service is exceptional. Carer turns up on time and does care plus taking Step mother in law, Cynthia, shopping, to cash point when needed when Cynthia has her card and pin. Does ironing for her so washed clothes don't pile up, cleans house and gives company for Cynthia.

We arranged for helping hands home care for my mum as I live 5 hours drive away. It's was important for us to have local care for mum. Alice came out to meet us and talked us through the care plan we needed and set everything up for us. The carers that have been taking care of mum have been amazing, special shout out to Poppy, Jess and Sineta and Johnathan who mum really gets on well with. They always take time to chat with mum and ensure she has everything she needs and ensure she has her dinner prepared on the days they visit. Helping hands have also been really supportive and very adaptive to mum's needs, as she recently had her cataract surgery she needed extra care to help with administration of her drops and they pulled together a rota to be able to support. I'm so glad we found helping hands they really deliver a fantastic level of care and we are so please we have them looking after mum.thank you for everything you do.

Helping Hands were quick to respond to mum's changing care needs during and after a recent hospital stay. Alice and her team are caring, responsive and very professional in the services they provide. Mum and family have no hestitation in recommending Helping Hands and the care they provide. Nick G

I can wholeheartedly recommend Helping Hands. The team in Cosham are outstanding, they have enabled my dad to live independently in his own home and we are so grateful for their help and support. They have become like family and I can rely on their care and professionalism.

All carers treat mum with great respect, and nothing is too much trouble. Any concerns regarding mum are fed back to the office and prompt action is taken. Both carers and office staff go above and beyond to help in any way they can. I have nothing but praise for everyone involved in Mum's care.

Having someone from Helping Hands to visit twice a week has been useful to me, both in helping with daily chores and also being able to chat with someone about any concerns I have. They have all been very helpful and understanding, and I aim to carry on using them in the future.

The HH team have made a massive different to my dad's quality of life and independence. They know him well, and this is because the same carers regularly visit, so dad gets to know them too. They recognise when something is not right and take action. My dad is able to stay at home because they are there to help him, despite his needs changing over time.

Excellent service, very friendly and helpful staff.

I am satisfied with the Helping Hands company and have especially enjoyed meeting the carers, who have been very supportive. They have been both friendly and positive. I have appreciated their cheerful dispositions and their eagerness to please.

We have found carers to be very caring and friendly.

HELPING HANDS BASINGSTOKE the team in the office the manager and her staff are excellent there all very professional in everyway we have been with the company for 7 years never had any complaints the carers that come in to care for my daughter are respectful and kind and highly trained! I would recommend this care company because they truly care about the client but also there staff

The care for our Mother has been excellent from the outset. Friendly, flexible and reliable. My mother has adapted quickly to the regular care visits and is now confident in the care and companionship they provide. This is a great reasurance to us.

It is most important that you try to keep to the timings because this causes clients anxiety. When there is delays due to traffic accidents, please call the client and inform them of the delay. There is nothing worse than waiting for a carer without information as to the cause of the delay.