Helping Hands Home Care in Hampshire | 4 Home Care Providers

Review of
Helping Hands Home Care (New Milton)
from A M (Client) published on 4 September 2025

Submitted via Postal Card • Report

Overall Experience

Having someone from Helping Hands to visit twice a week has been useful to me, both in helping with daily chores and also being able to chat with someone about any concerns I have. They have all been very helpful and understanding, and I aim to carry on using them in the future.

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Review of
Helping Hands Home Care (New Milton)
from S E (Daughter of Client) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

The HH team have made a massive different to my dad's quality of life and independence. They know him well, and this is because the same carers regularly visit, so dad gets to know them too. They recognise when something is not right and take action. My dad is able to stay at home because they are there

to help him, despite his needs changing over time.

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Review of
Helping Hands Home Care (New Milton)
from Barbara W (Client) published on 12 June 2025

Submitted via Postal Card • Report

Overall Experience

The carers are always polite and willing to help. They take all my wishes into consideration.

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Review of
Helping Hands Home Care (Cosham)
from D A (Son of Client) published on 30 May 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, very friendly and helpful staff.

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Review of
Helping Hands Home Care (Cosham)
from B F (Client) assisted by family/friend published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

I am satisfied with the Helping Hands company and have especially enjoyed meeting the carers, who have been very supportive. They have been both friendly and positive. I have appreciated their cheerful dispositions and their eagerness to please.

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Review of
Helping Hands Home Care (Fareham)
from P B (Client) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

We have found carers to be very caring and friendly.

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Review of
Helping Hands Home Care (Basingstoke)
from Sarah J (Mother of Client) published on 16 April 2025

Submitted via Website • Report

Overall Experience

HELPING HANDS BASINGSTOKE the team in the office the manager and her staff are excellent there all very professional in everyway we have been with the company for 7 years never had any complaints the carers that come in to care for my daughter are respectful and kind and highly trained! I would recommend

this care company because they truly care about the client but also there staff

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Review of
Helping Hands Home Care (Cosham)
from A H (Daughter of Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

The care for our Mother has been excellent from the outset. Friendly, flexible and reliable. My mother has adapted quickly to the regular care visits and is now confident in the care and companionship they provide. This is a great reasurance to us.

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Review of
Helping Hands Home Care (Basingstoke)
from M W (Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience

It is most important that you try to keep to the timings because this causes clients anxiety. When there is delays due to traffic accidents, please call the client and inform them of the delay. There is nothing worse than waiting for a carer without information as to the cause of the delay.

Reply from Samuel Roberts, Partnerships Manager at Helping Hands Home Care (Basingstoke)

Thank you for taking the time to leave us this feedback. We would always expect for you to be informed of any delays that might have been caused, I will be passing your feedback onto the Local Branch Team to investigate this further. Warm regards

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Review of
Helping Hands Home Care (Fareham)
from E C (Client) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

I had your care from 2018-20 as I had a nervous breakdown - 3/4 hour morning and evening. Care and company you gave was excellent and reasonably priced. Now I only have 1/2 an hour an evening while I have a shower as I am afraid of falling on the concrete floor at the age of 93. Your price for that

is so much more pro-rata and the timing varies considerably, your girls are all lovely.

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Review of
Helping Hands Home Care (Basingstoke)
from S M (Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Absolutely brilliant, quick to put care package in place.
Matched with 2 lovely carers that carry out a range of personal care, medication reminders and home cleaning jobs like hanging washing out etc

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Review of
Helping Hands Home Care (Basingstoke)
from K K (Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

The carers are very pleasant and generally very helpful. The allotted tasks are usually completed with time to spare and it would sometimes help if they looked beyond the usual schedule for ways to help rather than give the impression that they were aiming to finish and leave as quickly as possible.

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Review of
Helping Hands Home Care (Cosham)
from Pamela P (Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Very helpful and caring. Adds to the brightness of the day, look forward to them coming!

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Review of
Helping Hands Home Care (Basingstoke)
from J T (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

My Mum has been a client of Helping Hands for a couple of years. The staff are always polite, friendly and efficient meaning I don't have a moment's worry and my Mum is helped to stay living independently at home. The managers are excellent managers, and I couldn't be happier with the services and flexibility

they provide, sometimes at very short notice. Not only are they a key support to my Mum, they are a key support to me.

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Review of
Helping Hands Home Care (Basingstoke)
from P L (Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

Excellent service from carers. I am not keen to have a number of different carers I do not know turn up. I understand that it is very difficult for whoever sorts the rota to cover everyone with all the problems and different needs the clients have.
Personally if I knew in advance I would prefer to

have no one rather than someone new each time. I find it hard to accept such personal care with someone I am not used to
I have never been treated in any way by anyone in the organization except with care respect and in a friendly manner.

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Review of
Helping Hands Home Care (Fareham)
from R L (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Care given is excellent. The carers notice when things need doing. Always positive and encouraging.

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Review of
Helping Hands Home Care (Fareham)
from I T (Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very kind and we always have a lovely time. I am unable to go out by myself so this time with my carer is precious. Helping Hands, from the office staff to the carers, have

provided me with a great service from start to finish.

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Review of
Helping Hands Home Care (Cosham)
from Peter B (Son of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

I hired Helping Hands to provide daily visits to my elderly mother in her own home, who is recovering from a fall and needs some help administering her medication. The biggest problem was overcoming her resistance to getting any help, but the team did a great job with that. As a result, I now have the

reassurance that she is seen everyday, is okay, is warm, has food, and anything else she needs.

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Review of
Helping Hands Home Care (New Milton)
from M P (Son of Client) published on 11 January 2024

Submitted via Website • Report

Overall Experience

Mum's care is very good and the managers at Helping Hands are very quick to contact me with any problems she or they have with her care.
Mum has increasingly become reliant on her carers as her health has deteriorated and now doesn’t regard them as carers but as her friends and long may that be the

case.

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Review of
Helping Hands Home Care (Fareham)
from David M (Client) assisted by family/friend published on 28 July 2023

Submitted via Postal Card • Report

Overall Experience

All our carers from Helping Hands are courteous, polite, hardworking and helpful. We would thoroughly recommend it.

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Home Care Providers Owned by Helping Hands Home Care in Hampshire

Helping Hands Home Care Locations in Hampshire (4)

Helping Hands Home Care Reviews in Hampshire (28)

Helping Hands Home Care (New Milton)

Helping Hands Home Care (New Milton)

Helping Hands Home Care (New Milton)

Helping Hands Home Care (Cosham)

Helping Hands Home Care (Cosham)

Helping Hands Home Care (Fareham)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Cosham)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Fareham)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Cosham)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Basingstoke)

Helping Hands Home Care (Fareham)

Helping Hands Home Care (Fareham)

Helping Hands Home Care (Cosham)

Helping Hands Home Care (New Milton)

Helping Hands Home Care (Fareham)

Awards / Recognitions (0)

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