Home Care Providers Owned by Helping Hands Home Care in South Gloucestershire

I have been with Helping Hands for 3 years, and they have been very good to me. I don't know where I would be without them. They have taken care of my personal care as well as odd things around my home.

Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.

The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he would never be let down . They always turned up. Went above and beyond. Above all , Dad was really happy with the service he received from helping hands . Thank you

We only have good things to say about the Chipping Sodbury team of Helping Hands. Thank you for caring for my mum.

6. Provided in the package, gave information about counselling service, etc.

On coming out of hospital, after a lengthy stay, mom's rehabilitation company fell through. Emergency service was provided matching mom's normal package as much as possible. A particular staff member came out to complete a re-assessment of needs and to put new tasks in place. Very impressed.

Plenty of time to ask questions.

Everything very good.

The carers who visit Dad on a regular basis are fabulous, he trusts them so much that he has asked for them when he feels ill, they help him feel settled and confident. The office staff are very easy to deal with, good communication all round, always keep me up to date with information passed on by his carers.

Husband has dementia and Parkinson's. He therefore needs continuity of care and his carers need patience and understanding of his situation. The carers therefore are a regular team and I can't fault the care they provide.

I have very good support from Helping Hands Chipping Sodbury.

Many thanks.

Very efficient and friendly review covering all aspects of care for my uncle.