Home Care Providers Owned by Helping Hands Home Care in Lancashire
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for Helping Hands Home Care are showing below.
View the details of all 151 locations (with 1797 reviews) owned by Helping Hands Home Care
Helping Hands Home Care Locations in Lancashire (3)
Helping Hands Home Care (Preston)
9.0
12 reviews
Unit 3, Cotton Mill Road, Bamber Bridge, Preston PR5 6LF
"My 91 year old mum has a carer once a week to help her bathe. I also engage a carer daily for her whilst I am on holiday for a welfare…" Read all 12 reviews
If you'd like help and support at home, Helping Hands (Preston) can provide you with unique care tailored to your individual requirements. Whether you'd like regular visits to help run your home, support with dementia, temporary help with recovery after… Read more about Helping Hands Home Care (Preston)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £31 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care (Accrington)
8.0
3 reviews
4 Kestrel Court, Network 65, Bridgewater Close, Hapton, Accrington BB11 5NA
"I had the pleasure of having daily nursing care for my father in the latter stages of dementia. From the very first contact the service was…" Read all 3 reviews
Helping Hands Home Care (Accrington) provides a wide range of services depending on individual needs. Support can be provided from regular visits throughout the week up to full-time live-in care for more complex health care needs. The team always… Read more about Helping Hands Home Care (Accrington)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £31 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care (Blackpool)
7.8
5 reviews
Office 11, Blackpool Business Park, Amy Johnstone Way, Blackpool FY4 2RF
"Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched…" Read all 5 reviews
Helping Hands Blackpool offers a wide range of tailored support, enabling people who require additional help at home to live independently and with good quality of life. Regulated by the CQC, the branch covers areas surrounding Blackpool, including… Read more about Helping Hands Home Care (Blackpool)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £31 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care Reviews in Lancashire (20)
9.1
Helping Hands Home Care has a Group Review Score of 9.1 (9.145) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
Review of
Helping Hands Home Care (Blackpool)
from B A (Daughter-in-law of Client) published on 28 November 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Initial contact with the manager at the review visit was conducted in a professional and timely manner. We were listened to and information was gathered and adhered to. The carers were kind and considerate to my mother's changing needs. We had good two way communication and worked together to solve
issues re medication. They work with mother has improved her health and wellbeing. I would highly recommend Helping Hands Care provider.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Blackpool)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Robert L (Husband of Client) published on 21 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All of the Helping Hands carers are warmly welcomed by my wife when they arrive at our house each morning to assist her with showering and dressing. The carer is always on time, courteous and treats my wife with dignity, consequently they have all built up a very pleasant relationship with my wife.
They always leave the bathroom neat and tidy when they leave and ensure that all tasks concerning my wife's well being have been well catered for. I have no problem in recommending Helping Hands Preston to friends and relatives.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Janet P (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My 91 year old mum has a carer once a week to help her bathe. I also engage a carer daily for her whilst I am on holiday for a welfare visit. Helping Hands employ wonderful carers who mum really likes, they are always on time and stay for the allotted period. I have recommended them to several friends
for their parents. The office staff are very helpful and keep you informed of the rota and any invoices.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Jackie H (Daughter of Client) published on 13 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This review refers to the last 12 months really. Helping Hands have provided an excellent service.
They are very friendly and helpful. The staff in the office go above and beyond to accomodate any special requests. They are the most patient carer's who have treated Mother with great care and dignity.
They are very friendly and helpful. The staff in the office go above and beyond to accomodate any special requests. They are the most patient carer's who have treated Mother with great care and dignity.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Blackpool)
from Henry B (Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good excellent thanks.. always prompt polite, courteous and extremely helpful. Living on my own it was invaluable in the morning to get showered, dressed downstairs and breakfast . I understand weekends are difficult to fill but that proved no problem to you. I would certainly if need be use you
again I'm thoroughly recommend asked to consider the packages you offer. Kind regards.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Accrington)
from Julie W (Daughter of Client) published on 13 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I had the pleasure of having daily nursing care for my father in the latter stages of dementia. From the very first contact the service was amazing. The management were always available to help,always looking to do their very best for me and dad. The nursing staff incredible always going the extra mile
whenever needed truly a credit to the profession.without doubt I could not have managed during this time without them and even when dad went into residential care they still went to see him settled. They were and are like extra family so much so that on dads passing they attended his funeral. Cannot praise the whole team enough, my dad loved them and so did I, we will be forever grateful.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from S P (Son of Client) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping Hands Home Care (Preston) looked after Mum daily for nearly two years and every day have delivered outstanding service!
The staff are very professional, caring, kind and friendly and the management team always available and positively responsive to mums needs. Highly recommended.
The staff are very professional, caring, kind and friendly and the management team always available and positively responsive to mums needs. Highly recommended.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Accrington)
from Sheila H (Wife of Client) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff are courteous and helpful, so kind and treat my husband with the respect he deserves.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Accrington)
from L G (Daughter of Client) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
On the whole staff are timely, friendly and see to Mums needs well.
Will always carry out any duties within and if we need anything extra such as bed changing it is always done.
I am very happy with the care received.
Will always carry out any duties within and if we need anything extra such as bed changing it is always done.
I am very happy with the care received.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from S S (Daughter of Client) published on 7 December 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping Hands Home Care have supported my Mum pre and post her recent operation. They have been informative, welcoming, efficient and supportive whilst delivering a high standard of care.
I am very grateful and pleased with all the care my Mum has received and will not hesitate in contacting Helping
I am very grateful and pleased with all the care my Mum has received and will not hesitate in contacting Helping
Hands in the future for their services. Thank You.
Reply from Karen Cuerden, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Christine C (Daughter of Client) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A person-centred service was provided from the commencement of the care package. This enabled me to complete my own tasks confident that all her care needs would be met and she would have enjoyed the company. The carers understood the importance of talking, listening and explaining to people living
with dementia. I would have no hesitation in recommending this service to anyone.
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Shirley F (Client) published on 18 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff have been very good without exception. Efficient, reliable and caring. I will be happy to recommend Helping Hands to others. I have needed short-term care following surgery, so I have needed help to regain my independence
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Carol G (Wife of Client) published on 18 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I want the very best care provider for my husband, and this care company excel; its care with a capital C!
Both my husband and I know that he is receiving from all his morning and evening carers such excellent help in all that they do during their visits. They laugh along with him, treat him with
Both my husband and I know that he is receiving from all his morning and evening carers such excellent help in all that they do during their visits. They laugh along with him, treat him with
respect, listen to him and talk with him (not at him!). They are very diligent in all that they do, and I am informed straightaway (with his knowledge and permission) if there is any cause for concern regarding his health. I know that he feels very 'comfortable' with them, and I notice clearly that they brighten his day/eves by being there to help him and to make him feel he is safe and cared for, and they do not make him feel as though he's being rushed. I do wish I'd discovered this care company before, but so relieved now that I have. The bottom line is that Helping Hands Preston keeps their promise in what they say, they will do; they do it with kindness, understanding, empathy, and very reliable also.
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Stuart K (Client) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Couldn't get any better. Always on time. Pleasant.
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from H B (Wife of Client) published on 15 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Been using Helping Hands for approx. 13 months to provide care for my husband, so I can take a break from caring duties. He has ongoing cancer and in January 2021 he had surgery to remove a metastases tumour from his brain. This means he needs help with daily tasks such as meal preparation. He also
benefits socially from the company and conversation of new people. We have found all the staff to be pleasant, caring and hard-working and would recommend them.
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Blackpool)
from Barbara B (Wife of Client) published on 15 July 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched my husband up to and things are working very well. I feel confident going out and spending some time doing things for myself, knowing that my husband is being well
cared for.
Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Blackpool)
from Steve R (Son of Client) published on 2 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The positive difference I have seen in my mum since Helping Hands has been back caring for her is amazing, she is getting around the house, eating, drinking and regaining weight. All the visiting carers are so friendly and helpful and the management and office team have been agreeable to everything
I have requested. With Helping Hands now visiting my mum I feel so much more relaxed, especially when I am not able to go around myself. To the manager and team, thank you.
Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Blackpool)
from Carol K (Daughter of Client) published on 2 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping Hands Home Care (Blackpool) have been looking after my father, who has vascular dementia, in a one to one capacity in a nursing home. He has challenging behaviour so needs that bit of extra attention. Helping Hands have been working with my father since last August and they have been excellent
with him. From the initial meeting with the manager, who grasped very quickly what was required to the carers they put in place I have felt quite confident that my father is receiving the assistance he requires. They look after him with patience and compassion, helping with whatever is needed, taking him out for a drive, a coffee or lunch sometimes and more. I feel confident that while Helping Hands are with him I don’t need to worry as I know they are all lovely, caring and patient people who understand people with dementia. I would confidently recommend Helping Hands to anyone who needs help with their loved ones. Highly highly recommend.
Reply from Craig Murrary, Branch Care Manager at Helping Hands Home Care (Blackpool)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from Paul B (Son of Client) published on 22 December 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are indebted to Helping Hands Home Care (Preston) for their care for Mum and their reliability. This is an excellent service, which we rely on in very challenging times, and the staff are lovely, receptive and very hard working. Thanks to all.
Reply from Kerrie Whaite, Branch Care Manager at Helping Hands Home Care (Preston)
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Review of
Helping Hands Home Care (Preston)
from D L (Daughter of Client) published on 22 July 2020 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Despite Mum's poor health issues Helping Hands Home Care have been reliable and provided an excellent standard of care. Particularly in this difficult climate, their continuing care has been superb. And most of all - they have really cared about Mum - thank you.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care to verify any information. View our terms and conditions. Helping Hands Home Care has a Platinum Service – more info.