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Home Care Providers Owned by Helping Hands Home Care in Staffordshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Staffordshire

Only the locations & reviews in Staffordshire for Helping Hands Home Care are showing below.

View the details of all 155 locations (with 2047 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Staffordshire (4)

4 Home Care Providers owned by Helping Hands Home Care in Staffordshire
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Helping Hands Home Care (Cannock)
Epsom 6 Centrix at Keys, 8 Keys Park Road, Hednesford, Cannock WS12 2HA 
9.5 11 reviews
Helping Hands Home Care (Cannock), Cannock, Staffordshire
"From our initial meeting with the coordinator to the arrival of the carers, I could not wish for a more caring treatment of my mum.…"   Read all 11 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Cannock) delivers home care services across Cannock, Cannock Wood, Upper Longdon Hednesford, Heath Hayes, Burntwood, Chasetown, Great Wyrley, Cheslyn Hay Rugeley, Stafford, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Wolverhampton)
1 Anders Square, Perton, Wolverhampton WV6 7QH 
9.5 6 reviews
Helping Hands Home Care (Wolverhampton), Wolverhampton, Staffordshire
"Had my first visit from Helping Hands today, what a wonderful experience. Lady was so lovely and did a wonderful job in my home. I would…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Wolverhamptom) offers care in your own home in Bilston, Codsall Wood, Dudley, Perton, Tettenhall, Wombourne, Wolverhampton and the surrounding areas. Care staff are ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Tamworth)
37 George Street, Tamworth B79 7LJ 
9.4 8 reviews
Helping Hands Home Care (Tamworth), Tamworth, Staffordshire
"This is an overview for the previous 12 months whereby Helping Hands have provided an excellent home visit package to my 90 year old…"   Read all 8 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care Lichfield & Tamworth is on hand whether you need regular visits throughout the week to help you keep on top of your household tasks, or more intensive live-in support for a ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Stoke-on-Trent)
8 King Street, Newcastle-under-Lyme ST5 1EL 
8.6 15 reviews
Helping Hands Home Care (Stoke-on-Trent), Newcastle-under-Lyme, Staffordshire
"Kelly was very kind and efficient and went the extra mile. The carers sent have been mainly excellent and I would like to recommend Holly,…"   Read all 15 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands' branch in Stoke-on-Trent serves Burslem, Chesteron, Clayton, Fenton Milton, Newcastle-under-Lyme, Shelton, Silverdale and the surrounding areas. The team is dedicated to excellence ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews in Staffordshire (40)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.224) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Reviewer Connection to Helping Hands Home Care
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Review of

Helping Hands Home Care (Stoke-on-Trent)

from M C (Son of Client) published on 29 April 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
Please avoid these at all cost after advising I only wanted short term care as parent was awaiting residential placement this was agreed within the assessment which took little under 30 mins, after parent went into residential care under the 4 week period with which I was advised would be ok, fees
were taken out of the bank account with no invoice presented to cover the initial assessment. It has taken nearly 4 months to get a response to which I am not entitled to a refund. Be careful what you are signing for.
Reply from Lee Dearn, CRM & Growth Manager at Helping Hands Home Care (Stoke-on-Trent)I am truly sorry to hear about your experience and the frustration this situation has caused you. Helping Hands strive to provide clear communication and transparent processes during every step of our care services.
I understand that you were informed differently during the initial call and assessment, and I regret any confusion or inconvenience this may have caused. Your feedback is invaluable, and I assure you that we are taking it seriously to improve our processes and communication.
Please know that your concerns regarding the billing and the delays in response have been noted, and I am committed to ensuring that such issues are addressed promptly in the future.
Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
Kind regards,
Lee
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from Amanda L (Daughter of Client) published on 28 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our initial meeting with the coordinator to the arrival of the carers, I could not wish for a more caring treatment of my mum. Initially mum was not sure of receiving home care but the team were respectful and accommodating of mum''s wishes and continue to help her with all her needs from providing
personal care, preparing meals, assisting with bits of laundry, collecting her Saturday paper and the list goes on enabling mum to remain safe and comfortable in her own home.
I am always kept informed of any concerns and the app is so reassuring as it informs me what has happened at each visit and means that I no longer have to worry if mum has eaten.
Thank you from the bottom of my heart.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Good morning,
Thank you for taking the time to leave us such a thoughtful and heartfelt review, we really do appreciate it. We are delighted to read how supported your mum has felt from the very first meeting with the coordinator through to the ongoing care provided by the carers. It is especially reassuring to hear that the team have respected your mums wishes, helped her feel comfortable with home care, and supported her to remain safe and settled in her own home.
We are also pleased to know that the app has given you peace of mind by keeping you informed after each visit, and that the small but meaningful tasks carried out by the team have made such a positive difference to your mums daily life.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from A P (Client) published on 10 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cleaner is excellent.She is very polite and is a very cheerful.Always on time.i can only repeat what have I have put.The service I have had upto now is well in line with what I signed up for and that is my view.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that your cleaner provides an excellent service and that she is polite, cheerful and always on time. It is encouraging to know that the service you have received so far has met your expectations and aligns well with what you signed up for. Consistency and reliability are very important to us, and we are pleased this has been reflected in your experience.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wolverhampton)

from Alison B (Client) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had my first visit from Helping Hands today, what a wonderful experience. Lady was so lovely and did a wonderful job in my home. I would highly recommend Helping Hands to anybody who is thinking about such a service. I struggled for fare too long should have got help much sooner.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wolverhampton)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that your first visit was such a positive experience and that the carer made you feel comfortable while doing a great job in your home. It is lovely to know you would highly recommend our service, and we are pleased that reaching out for support has already made a difference for you.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stoke-on-Trent)

from Brenda B (Client) assisted by family/friend published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfied with most of the staff. Some seem more efficient and friendly than others. (Favhat very friendly). Get worried if not on time, but do understand you may be short staffed. Overall, very happy with the service.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Stoke-on-Trent)Good Morning Brenda,

Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that you are overall very happy with the service and that many of the team have made a positive impression, especially Favhat. We also understand the concerns around timing, and we appreciate your patience during occasions when staffing may be challenging.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from Rachel W (Daughter of Client) published on 23 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for our mum by using Helping Hands at Cannock has been outstanding. My mum initially started by having a few visits a week from carers and gradually these visits have increased to twice daily to assist with medicine, meals, shopping, collecting a newspaper and some friendly company. Communication
is excellent, I can read about the visits and any issues online and if there are any particular problems we receive emails promptly. My sisters and I are very grateful to all the carers that visit mum and to the staff in the office that have all enabled mum to stay happily living in her home. Thank you
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Good Afternoon,

Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that your mum has received such outstanding care from the team in Cannock and that the gradual increase in support has helped her continue living happily and independently at home. We are pleased that the communication and online visit updates have provided reassurance for you and your sisters, and that both the carers and office staff have made a positive difference to your mum's daily routine.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stoke-on-Trent)

from J C (Client) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kelly was very kind and efficient and went the extra mile.
The carers sent have been mainly excellent and I would like to recommend Holly, Kaitlin and Carolyn. They were very helpful, got the job done and also helped me with companionship to help me to get back on my feet.
My sincere thanks for an
excellent service.
Thank you.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Stoke-on-Trent)Thank you for taking the time to leave us a review; we truly appreciate your kind words.
We are pleased to know that Kelly was kind, efficient, and went the extra mile during her visits. It is also wonderful to hear that Holly, Kaitlin and Carolyn provided excellent care, offered helpful support, and gave you valued companionship while you were getting back on your feet.
We will make sure your feedback is shared with the team, who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from Kath C (Daughter of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Helping Hands for mum for nearly 18 months. They have always been reliable. All the carers have been really nice and friendly. If they have been concerned about anything they always got in touch with me, even if they were running late. They would always date and label food that was
being defrosted for the following day in the fridge, and write on a notepad in the kitchen what was to be used for the carer the next day.
Unfortunately mum needs 3 visits a day now, so I have had to cancel Helping Hands as mum can't afford 3 visits daily.
I just hope the new carers will be as good and reliable.
Thank you do much for all your care and help in the past 18 months.
Reply from Sue Kennedy, Customer Experience Manager at Helping Hands Home Care (Cannock)Kath,

Thank you so much for taking time to leave us a 5* review, we really do appreciate it.
We are saddened to hear you are no longer using our service but delighted knowing we provided nice, friendly and reliable care for your mum.
We wish you all the very best with your new provider.

Very best wishes
Sue
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from David F (Son of Client) published on 16 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an overview for the previous 12 months whereby Helping Hands have provided an excellent home visit package to my 90 year old Mum.
Living some distance away, this gives us the peace of mind that at least 3 days each week, she has some form of contact to assist with shopping & general household
tasks.
The carers are excellent & Mum looks forward to her visits
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)David,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that our home visit package has provided peace of mind for you and your family over the past 12 months.
It is wonderful to know that the support with shopping and household tasks has made a positive difference and that your mum looks forward to her visits.

We will be sure to pass on your feedback with the team who will be happy to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from Debbie N (Daughter-in-law of Client) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my very first phone call to the girls that come to my Father In laws home. They are all very professional, reliable and lovely and i have total faith in them. Thoroughly recommended to anyone who is looking for help for their loved ones.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Good Afternoon Debbie,

Thank you so much for your kind words, we really are very grateful.

We are delighted to hear that from your very first call through to the carers visiting your father-in-law, you've felt supported and confident in our service. Professionalism and reliability are what we strive for, and it's wonderful to know the team has made such a positive impact.

Your recommendation means a lot to us, and we'll make sure your feedback is shared with everyone involved.

Kindest regards,
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stoke-on-Trent)

from G B (Daughter-in-law of Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the carers involved in Mum's care were amazing, going above and beyond to help when she most needed it. The management team managed to get extra help at short notice when Mum was taken ill. She was treated with dignity and compassion throughout.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Stoke-on-Trent)Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to know all the carers involved with your Mum's care were amazing and went above and beyond to help when she most needed it.
It is also great to hear that the team treated your Mum with dignity and compassion, and the management team were able to arrange extra help at short notice when your Mum was taken till.
We will be sure to pass on your feedback to the team who will be pleased to read your comments.
Kindest regards and thanks
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from Julie H (Daughter of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have cared for my mum for several months, until she deteriorated and her care was taken over by the palliative team. Mum lives with us so we had a lot of contact with the staff. They treated mum like family, she loved them all. If they felt there was a problem, one of the management team
would call me or my daughter to let us know. They were also very helpful if I needed extra calls, they never once let me down. Nicola, the manager, and her team are professional, experienced and so very caring. I can't thank them enough for their love and care.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)Good Morning Julie,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that your Mum loved the carers and if they felt there was a problem, one of the managers would contact yourself or your daughter to let you know.
It is also great to know that Nicola and the team were professional, experienced and very caring, and if you needed any extra calls they were always very helpful.
We will be sure to pass on your thanks and lovely comments to the team, who I am sure will the delighted to read your feedback.
Kindest regards and thanks
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from Amanda S (Daughter of Client) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been providing care coverage for my father for the past 2 years. We feel very safe in their hands. My father looks forward to their visits, and they always treat him with respect. Nothing is too much trouble for them. We wholeheartedly recommend them to others looking for care.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)Amanda,
Thank you for taking the time to leave us a review, we really are very grateful.
We are delighted to hear you feel very safe with Helping Hands and your Father looks forward to the carers visits.
It is great to know they always treat your Father with respect, with nothing being to much trouble for them.
We will be sure to pass on your feedback to the team, who will be thrilled to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from Shaun D (Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been with helping hands carers now for 12 months and the carer I have as helped so much with what I need help with. My care as been excellent from helping hands I very much appreciate all the support and help I've received thank you so much.
Shaun.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)Shaun,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear after being with Helping Hands for 12 months, you have found the carer has helped you with what you needed support with so much and the care has been excellent.
We will be sure to pass on your feedback to the team who will be thrilled to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wolverhampton)

from Carol R (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been caring for my 100 year old dad for over a year now and I have found them to be so helpful. The care co-ordinators are responsive, empathic, knowledgeable and supportive. The carers are well trained and although they provide a significant amount of care for my Dad, they always
have time to have a chat, supporting his emotional needs as well as his physical needs.
I would have no hesitation in recommending this team.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wolverhampton)Carol, Thank you for taking the time to leave us a 5* review, we really do appreciate it. We are pleased to hear since Helping Hands have been caring for your Dad, you have found the team to be helpful and the care co-coordinators have been responsive, empathetic, knowledgeable and supportive. It is also amazing to know the carers have been well trained and although they provide a lot of care for your Dad they always have time to have a chat and support his emotional and physical needs. We will be sure to pass on your feedback to the team at Wolverhampton.Kindest regardsKatie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wolverhampton)

from L S (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I used HH when my father became poorly. A few years later, my mother became unwell rapidly and I called HH who put care in place the next day! It was very expensive but it was a lifesaver as my grandson was only 4 days old and I needed to be there to support his mum. We then worked out a plan to reduce
care as my mother improved. Ladies are lovely, reliable and friendly. Easy to get in touch with the office and pay monthly bill.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wolverhampton)

from Christine D (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers looking after my mother are invaluable.
The relationship my mother has with them is so vital and reassuring when they take such an important role in enabling my mother to remain at home.
We were having problems the other day and with virtually no warning they were able to accommodate
full time care so that my mother was looked after fully for 48 hours.
We have not had any issues with any of the ladies. All good and all very kind.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wolverhampton)

from S M (Daughter of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very caring and lovely with my mum, she looks forward to the staff going in every morning.
The rota for staff is sent out to myself the week before which is great so I can tell my mum who will be looking after her.
It is nice that she has continuity of staff.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from Ann S (Client) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleased with my care from all carers. No complaints.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Tamworth)

from Joyce V (Client) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my experiences with the carers is a vert positive one. They are all friendly and do everything I ask them to. They know what to do and its done properly. I am very impressed with all the carers that come to me. I am fond of all of them. The office staff are very professional and lovely to talk to.
I am very happy with helping hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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