Helping Hands Home Care in Staffordshire | 4 Home Care Providers

Review of
Helping Hands Home Care (Stoke-on-Trent)
from G B (Daughter-in-law of Client) published on 30 October 2025 Submitted via Postal Card • Report

Overall Experience

All the carers involved in Mum's care were amazing, going above and beyond to help when she most needed it. The management team managed to get extra help at short notice when Mum was taken ill. She was treated with dignity and compassion throughout.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Stoke-on-Trent)

Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to know all the carers involved with your Mum's care were amazing and went above and beyond to help…read more

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Review of
Helping Hands Home Care (Tamworth)
from Julie H (Daughter of Client) published on 28 October 2025 Submitted via Website • Report

Overall Experience

Helping Hands have cared for my mum for several months, until she deteriorated and her care was taken over by the palliative team. Mum lives with us so we had a lot of contact with the staff. They treated mum like family, she loved them all. If they felt there was a problem, one of the management team

would call me or my daughter to let us know. They were also very helpful if I needed extra calls, they never once let me down. Nicola, the manager, and her team are professional, experienced and so very caring. I can't thank them enough for their love and care.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)

Good Morning Julie,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that your Mum loved the carers and if they felt there was a problem, one…read more

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Review of
Helping Hands Home Care (Tamworth)
from Amanda S (Daughter of Client) published on 22 October 2025 Submitted via Website • Report

Overall Experience

Helping Hands have been providing care coverage for my father for the past 2 years. We feel very safe in their hands. My father looks forward to their visits, and they always treat him with respect. Nothing is too much trouble for them. We wholeheartedly recommend them to others looking for care.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)

Amanda,
Thank you for taking the time to leave us a review, we really are very grateful.
We are delighted to hear you feel very safe with Helping Hands and your Father looks forward to the carers…read more

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Review of
Helping Hands Home Care (Tamworth)
from Shaun D (Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

I have been with helping hands carers now for 12 months and the carer I have as helped so much with what I need help with. My care as been excellent from helping hands I very much appreciate all the support and help I've received thank you so much.
Shaun.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Tamworth)

Shaun,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear after being with Helping Hands for 12 months, you have found the carer has helped you…read more

Staff
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Review of
Helping Hands Home Care (Wolverhampton)
from Carol R (Daughter of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Helping Hands have been caring for my 100 year old dad for over a year now and I have found them to be so helpful. The care co-ordinators are responsive, empathic, knowledgeable and supportive. The carers are well trained and although they provide a significant amount of care for my Dad, they always

have time to have a chat, supporting his emotional needs as well as his physical needs.
I would have no hesitation in recommending this team.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wolverhampton)

Carol, Thank you for taking the time to leave us a 5* review, we really do appreciate it. We are pleased to hear since Helping Hands have been caring for your Dad, you have found the team to be…read more

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Review of
Helping Hands Home Care (Wolverhampton)
from L S (Daughter of Client) published on 18 August 2025 Submitted via Website • Report

Overall Experience

I used HH when my father became poorly. A few years later, my mother became unwell rapidly and I called HH who put care in place the next day! It was very expensive but it was a lifesaver as my grandson was only 4 days old and I needed to be there to support his mum. We then worked out a plan to reduce

care as my mother improved. Ladies are lovely, reliable and friendly. Easy to get in touch with the office and pay monthly bill.

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Review of
Helping Hands Home Care (Wolverhampton)
from Christine D (Daughter of Client) published on 18 August 2025 Submitted via Website • Report

Overall Experience

The carers looking after my mother are invaluable.
The relationship my mother has with them is so vital and reassuring when they take such an important role in enabling my mother to remain at home.
We were having problems the other day and with virtually no warning they were able to accommodate

full time care so that my mother was looked after fully for 48 hours.
We have not had any issues with any of the ladies. All good and all very kind.

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Review of
Helping Hands Home Care (Wolverhampton)
from S M (Daughter of Client) published on 11 August 2025 Submitted via Website • Report

Overall Experience

Staff are very caring and lovely with my mum, she looks forward to the staff going in every morning.
The rota for staff is sent out to myself the week before which is great so I can tell my mum who will be looking after her.
It is nice that she has continuity of staff.

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Review of
Helping Hands Home Care (Tamworth)
from Ann S (Client) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

Pleased with my care from all carers. No complaints.

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Review of
Helping Hands Home Care (Tamworth)
from Joyce V (Client) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

All my experiences with the carers is a vert positive one. They are all friendly and do everything I ask them to. They know what to do and its done properly. I am very impressed with all the carers that come to me. I am fond of all of them. The office staff are very professional and lovely to talk to.

I am very happy with helping hands.

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Review of
Helping Hands Home Care (Tamworth)
from E G (Wife of Client) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

All of the staff have been very helpful and kind, nothing seems too much trouble, when asking for extra hours Helping Hands have always obliged.
Lovely carers, my husband enjoys their company.

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Review of
Helping Hands Home Care (Cannock)
from D C (Wife of Client) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

Overall all the girls are pleasant and polite.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from Sheila S (Client) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

1. I have been a client since 20018. I started and then transferred to Stoke with a broken leg.
2. I have a group of carers who are very kind and helpful.
3. Other staff do their best to make the visits of the staff regular and on time.
4. I am very happy with the group and wish them well for the

future.

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Review of
Helping Hands Home Care (Cannock)
from B C (Client) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

I have been very pleased with all the carers that have visited me. There are so many things they will help you with.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from C P (Daughter of Client) published on 10 March 2025 Submitted via Postal Card • Report

Overall Experience

Excellent communication and help from the branch office.
Thoroughly pleased with the level of care given to my mother. Carers show a genuine concern for her and go out of their way to make sure she is comfortable and at ease. My mother trusts the girls. Both she and myself have positive relationships

with them.

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Review of
Helping Hands Home Care (Tamworth)
from Betty G (Wife of Client) published on 13 February 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been very happy with his experience with Helping Hands Home Care and the team who come out to shower him 3 times per week, caring and friendly - have become part of family. We are happy to recommend you and your team. We also feel your staff are highly trained to carry out their duties.

Regarding management, would help if it were possible to let clients know, where possible, in advance and who is coming out. Do understand your difficulties. Please keep up the good work, we need you.

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Review of
Helping Hands Home Care (Cannock)
from J D (Niece of Client) published on 16 May 2024 Submitted via Postal Card • Report

Overall Experience

Helping Hands have cared for my aunt and uncle for some months now. We are very pleased and happy with the care provided. Staff are friendly and helpful and flag any issues up immediately should we need to address something. Overall, very pleased that we chose to use Helping Hands.

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Review of
Helping Hands Home Care (Cannock)
from S T (Daughter of Client) published on 29 August 2023 Submitted via Postal Card • Report

Overall Experience

When a rota is issued with timings, carers should make every effort to adhere to the times listed. Breakfast at 10.30 am or evening meal at 4.00 pm is not acceptable. when preparing meals please remember, as a general rule, elderly people do not have a huge appetite. Need better communication with the

client before throwing away food and other items.

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Review of
Helping Hands Home Care (Wolverhampton)
from Anita T (Relative of Client) published on 1 November 2022 Submitted via Website • Report

Overall Experience

Carers are all friendly, reliable, hardworking, excellent at their job, work to high standards, caring and focused on the needs of the client. We have received care for both my mom and my brother. My brother got on really well with his main carer, and he always treated my brother with kindness and respect.

My brother could be difficult. My mom always loves seeing her carers, she never stops talking and loves to sing with them, and they all have to join in. They have a laugh and joke with her whilst working, and she is always smiling when they are here. We could not ask for anything better.

Reply from Samantha Callow, Branch Care Manager at Helping Hands Home Care (Wolverhampton)

Hi Anita, what a lovely review, we really can't thank you enough! It's truly wonderful to hear how much your mom and brother got on with their carers and that you've been so impressed with our…read more

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Review of
Helping Hands Home Care (Cannock)
from Joan H (Daughter of Client) published on 19 September 2022 Submitted via Website • Report

Overall Experience

We found the experience of helping hands staff Cannock to be outstanding. The ease of communication was excellent and the service provided to my mum four times a day was outstanding with carers punctual, polite, personable and lovely with my mum who liked them all very much. The carers went beyond the

call of duty and really showed they cared.

Reply from Claire Maxfield-Parkes, Branch Care Manager at Helping Hands Home Care (Cannock)

Hi Joan,
Thank you ever so much for leaving a fantastic review! I am beyond thrilled to hear how your mum liked our carers and that you found our communication and service to be so excellent. Always…read more

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Home Care Providers Owned by Helping Hands Home Care in Staffordshire

Helping Hands Home Care Locations in Staffordshire (4)

Helping Hands Home Care Reviews in Staffordshire (30)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Cannock)

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