Helping Hands Home Care in Staffordshire | 4 Home Care Providers

Review of
Helping Hands Home Care (Wolverhampton)
from L S (Daughter of Client) published on 18 August 2025

Submitted via Website • Report

Overall Experience

I used HH when my father became poorly. A few years later, my mother became unwell rapidly and I called HH who put care in place the next day! It was very expensive but it was a lifesaver as my grandson was only 4 days old and I needed to be there to support his mum. We then worked out a plan to reduce

care as my mother improved. Ladies are lovely, reliable and friendly. Easy to get in touch with the office and pay monthly bill.

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Review of
Helping Hands Home Care (Wolverhampton)
from Christine D (Daughter of Client) published on 18 August 2025

Submitted via Website • Report

Overall Experience

The carers looking after my mother are invaluable.
The relationship my mother has with them is so vital and reassuring when they take such an important role in enabling my mother to remain at home.
We were having problems the other day and with virtually no warning they were able to accommodate

full time care so that my mother was looked after fully for 48 hours.
We have not had any issues with any of the ladies. All good and all very kind.

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Review of
Helping Hands Home Care (Wolverhampton)
from S M (Daughter of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Staff are very caring and lovely with my mum, she looks forward to the staff going in every morning.
The rota for staff is sent out to myself the week before which is great so I can tell my mum who will be looking after her.
It is nice that she has continuity of staff.

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Review of
Helping Hands Home Care (Tamworth)
from Ann S (Client) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

Pleased with my care from all carers. No complaints.

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Review of
Helping Hands Home Care (Tamworth)
from Joyce V (Client) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

All my experiences with the carers is a vert positive one. They are all friendly and do everything I ask them to. They know what to do and its done properly. I am very impressed with all the carers that come to me. I am fond of all of them. The office staff are very professional and lovely to talk to.

I am very happy with helping hands.

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Review of
Helping Hands Home Care (Tamworth)
from E G (Wife of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

All of the staff have been very helpful and kind, nothing seems too much trouble, when asking for extra hours Helping Hands have always obliged.
Lovely carers, my husband enjoys their company.

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Review of
Helping Hands Home Care (Cannock)
from D C (Wife of Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall all the girls are pleasant and polite.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from Sheila S (Client) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

1. I have been a client since 20018. I started and then transferred to Stoke with a broken leg.
2. I have a group of carers who are very kind and helpful.
3. Other staff do their best to make the visits of the staff regular and on time.
4. I am very happy with the group and wish them well for the

future.

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Review of
Helping Hands Home Care (Cannock)
from B C (Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

I have been very pleased with all the carers that have visited me. There are so many things they will help you with.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from C P (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent communication and help from the branch office.
Thoroughly pleased with the level of care given to my mother. Carers show a genuine concern for her and go out of their way to make sure she is comfortable and at ease. My mother trusts the girls. Both she and myself have positive relationships

with them.

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Review of
Helping Hands Home Care (Tamworth)
from Betty G (Wife of Client) published on 13 February 2025

Submitted via Postal Card • Report

Overall Experience

My husband has been very happy with his experience with Helping Hands Home Care and the team who come out to shower him 3 times per week, caring and friendly - have become part of family. We are happy to recommend you and your team. We also feel your staff are highly trained to carry out their duties.

Regarding management, would help if it were possible to let clients know, where possible, in advance and who is coming out. Do understand your difficulties. Please keep up the good work, we need you.

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Review of
Helping Hands Home Care (Cannock)
from J D (Niece of Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience

Helping Hands have cared for my aunt and uncle for some months now. We are very pleased and happy with the care provided. Staff are friendly and helpful and flag any issues up immediately should we need to address something. Overall, very pleased that we chose to use Helping Hands.

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Review of
Helping Hands Home Care (Cannock)
from S T (Daughter of Client) published on 29 August 2023

Submitted via Postal Card • Report

Overall Experience

When a rota is issued with timings, carers should make every effort to adhere to the times listed. Breakfast at 10.30 am or evening meal at 4.00 pm is not acceptable. when preparing meals please remember, as a general rule, elderly people do not have a huge appetite. Need better communication with the

client before throwing away food and other items.

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Review of
Helping Hands Home Care (Wolverhampton)
from Anita T (Relative of Client) published on 1 November 2022

Submitted via Website • Report

Overall Experience

Carers are all friendly, reliable, hardworking, excellent at their job, work to high standards, caring and focused on the needs of the client. We have received care for both my mom and my brother. My brother got on really well with his main carer, and he always treated my brother with kindness and respect.

My brother could be difficult. My mom always loves seeing her carers, she never stops talking and loves to sing with them, and they all have to join in. They have a laugh and joke with her whilst working, and she is always smiling when they are here. We could not ask for anything better.

Reply from Samantha Callow, Branch Care Manager at Helping Hands Home Care (Wolverhampton)

Hi Anita, what a lovely review, we really can't thank you enough! It's truly wonderful to hear how much your mom and brother got on with their carers and that you've been so impressed with our service. It is our absolute pleasure to support them both, and I hope they both continue to smile and have a good time in the hands of our care!
Best wishes.

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Review of
Helping Hands Home Care (Cannock)
from Joan H (Daughter of Client) published on 19 September 2022

Submitted via Website • Report

Overall Experience

We found the experience of helping hands staff Cannock to be outstanding. The ease of communication was excellent and the service provided to my mum four times a day was outstanding with carers punctual, polite, personable and lovely with my mum who liked them all very much. The carers went beyond the

call of duty and really showed they cared.

Reply from Claire Maxfield-Parkes, Branch Care Manager at Helping Hands Home Care (Cannock)

Hi Joan,
Thank you ever so much for leaving a fantastic review! I am beyond thrilled to hear how your mum liked our carers and that you found our communication and service to be so excellent. Always happy to help!
Best wishes

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from A H (Husband of Client) published on 31 August 2022

Submitted via Postal Card • Report

Overall Experience

Our carer comes one hour twice a week. She is very competent and is prepared to do any task. she has only been with us a month and it is sometimes difficult to find a job to do but I am sure that this will get easier as needs become greater.

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Review of
Helping Hands Home Care (Cannock)
from V S (Client) published on 15 July 2022

Submitted via Postal Card • Report

Overall Experience

Very pleased with the service provided. All carers very pleasant and effective.

Reply from Claire Maxfield-Parkes, Branch Care Manager at Helping Hands Home Care (Cannock)

Thank you so much for the five stars and for taking the time to leave us a great review!
Best wishes.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from Anthony E (Son of Client) published on 1 December 2021

Submitted via Website • Report

Overall Experience

My father became a client of Helping Hands a few years ago.
From our first contact with the company we were made to feel welcome and at ease.
It was the best move we made as my Dad was struggling to keep his independence and safety in the house. We did fear he would have to move into a nursing home

which he would not have wished for.
However, the Helping Hand Carers have enabled him to stay in his own house. The carers were always kind, friendly and helpful; and nothing was too much trouble. They were skilled, well trained and became like friends to my Dad.
Highly recommended Care Agency.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from M S (Son of Client) published on 1 November 2021

Submitted via Postal Card • Report

Overall Experience

We are extremely satisfied with the care provided for our mum. Your staff are very caring and take time to provide our mum's needs whilst chatting and engaging mum in pleasant conversation. Thank you very much.

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Review of
Helping Hands Home Care (Stoke-on-Trent)
from Chester E (Grandson of Client) published on 26 July 2021

Submitted via Website • Report

Overall Experience

From the moment our family made contact with this company we were made to feel at ease. The manager came to my grandfathers home at a time that suited him and was very informative about the services they could provide.
My grandfather didn't want care but after the first initial few visits from the

carers, he changed his tune! Now all he does is talk about the girls and he generally appears happier.
It has taken the strain off my nan who was struggling to cope on her own.
The staff are friendly and appear to really enjoy their job, they treat my grandfather as a friend and we couldn't have asked for more.
Very happy with the company and would most certainly recommend them.

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Home Care Providers Owned by Helping Hands Home Care in Staffordshire

Helping Hands Home Care Locations in Staffordshire (4)

Helping Hands Home Care Reviews in Staffordshire (25)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Tamworth)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Wolverhampton)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Cannock)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Stoke-on-Trent)

Helping Hands Home Care (Stoke-on-Trent)

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