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Home Care Providers Owned by Helping Hands Home Care in Devon

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9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Devon

Only the locations & reviews in Devon for Helping Hands Home Care are showing below.

View the details of all 149 locations (with 1685 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Devon (4)

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4 Home Care Providers owned by Helping Hands Home Care in Devon
Helping Hands Home Care (Topsham)

Unit A Castleview Barns, Woodmanton Farm, Woodmanton, Woodbury, Exeter EX5 1HQ 

9.9 18 reviews
"Helping Hands have helped my recovery. Especially with walking and cleaning. Nothing too much trouble.…"   Read all 18 reviews

Helping Hands Topsham deliver personalised care and support designed to suit your specific needs, preferences, and lifestyle. Whether you’re looking for regular visits to help with household tasks and maintaining your favourite social activities or require… Read more about Helping Hands Home Care (Topsham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.05 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Exeter)

Office 1012A, 1013 Pynes Hill Business Centre, Pynes Hill, Exeter EX2 5JL 

9.9 30 reviews
"For 16 months HH have provided excellent live in care. Particularly from one lady who has been there most of time. On one occasion when a…"   Read all 30 reviews

Helping Hands Home Care (Exeter) offers live-in care and visiting care tailored to the unique needs and requirements of each individual. Their range of support services cover everything from short, regular visits throughout the week to more intensive… Read more about Helping Hands Home Care (Exeter)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.05 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Torquay)

3 Tor Hill House, Union Street, Torquay TQ2 5QW 

9.8 19 reviews
"Always aim to please is very helpful when needed. Nice personality can't do enough for and enjoys the laughs.…"   Read all 19 reviews

Helping Hands' Torquay branch is part of a network with over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home care providers. Each member of the local Torquay… Read more about Helping Hands Home Care (Torquay)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £31.70 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Plymouth)

75 Mutley Plain, Plymouth PL4 6JJ 

9.5 22 reviews
"Wonderful experience cheered up my morning when I got up, pleasant ladies to talk to offered to make me breakfast, cup of tea and make my…"   Read all 22 reviews

Helping Hands is one of the UK’s leading homecare providers, offering support from as little as one 30-minute visit a week through to 24-hour live-in care. Whether you need help with your housework, companionship or personal care, Helping Hands’… Read more about Helping Hands Home Care (Plymouth)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £31 / hour
  • Live-in Care from £1,895 / week

Helping Hands Home Care Reviews in Devon (89)

9.0

Helping Hands Home Care has a Group Review Score of 9.0 (9.043) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Helping Hands Home Care
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  • 1
Review of

Helping Hands Home Care (Topsham)

from M R (Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helping Hands have helped my recovery. Especially with walking and cleaning. Nothing too much trouble.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)

It is great to hear that Helping Hands have helped your recovery and nothing is too much trouble.We will be sure to pass on your feedback to the team at Topsham.Kindest regards Katie

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Anne C (Client) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleased with the care I get. Will always say if I am not pleased.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)

Anne, Thank you for taking the time to leave us a review, we really appreciate it. We are happy to hear you are pleased with the care you receive and you would say if not. I will be sure to now pass on your feedback to the teamKindest regards Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Julian P (Husband of Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have regular care mainly with one person who knows my wife well. She is excellent. The other 'occasional' carers are also excellent and also know her well. We are extremely happy with the provision we get.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)

Thank you for taking the time to leave us a review, we really do appreciate it. We are happy to hear that you have mainly have one carer, but all the carers who visit are excellent and know your wife well.It is also great to hear you are both extremely happy with the provision you receive from the team at Topsham and we will be sure to pass on your feedback. Kindest regards Katie

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Review of

Helping Hands Home Care (Topsham)

from M P (Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are dedicated to help clients to feel cared for. Nothing is too much trouble. The staff is very kind and they always do their best to accommodate the right carer for your needs, physical or emotional—many thanks.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)

Thank you for taking the time to leave us a review, we really appreciate it.We are pleased to hear you feel the carers are dedicated to making our clients feel cared for and nothing is too much trouble. It is also great to know the office staff are also very kind and they always do their best to accommodate the right carers for each customers needs. We will be sure to pass on your thanks and kind feedback to the team at Topsham.kindest regards Katie

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Colin P (Son of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are all still very happy with the services being provided to my Mums support.
The ladies are now bonding with Mum and she appreciates the care and company they provide for her.
Let's now hope that my Mum has stabilised to a point where she can remain in her home for years to come.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)

Thank you for taking the time to leave us a review, We really appreciate it. We are pleased to hear you are still very happy with the services being provided for your Mum.It is also great to know the carers are now bonding with your Mum and she appreciates the care and company they provide for her.We will be sure to pass on your feedback to the team. Kindest regards Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Christine D (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with all my carers and they are very supportive, excellent service.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Topsham)

Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to know you are happy with all your carers and they are very supportive and provide an excellent service.
We will be sure to pass on your feedback to the team at Topsham.
Kindest regards
Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Gordon B (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All so friendly service, helpful, happy.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Topsham)

Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you the team at Topsham provide a friendly service and are all helpful and happy.
We will now be sure to pass on your feedback to the team at Topsham.
Kindest regards
Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Exeter)

from Clare H (Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have had visiting care for 5 weeks whilst recovering from major surgery. The input from Helping Hands has been very helpful to me, and reassuring for my son (who live and works in Bristol) and for me. The staff were always helpful and willing, courteous and respectful, friendly and cheerful. I was
particularly grateful when the timing of a visit was changed at short notice to accommodate an urgent blood test.
My son and I thought there would be a high level of continuity of care, and this is the only thing which could have been improved. Of the 20 sessions of care I had, one person came 3 times, six came twice, and five came once. That means I saw 12 different people for 20 sessions.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Exeter)

Thank you for taking the time to leave us a review, we really do appreciate it.
We are happy to hear, that whilst recovering from major surgery, Helping Hands input was very helpful to you and reassuring for you and your Son.
It is also great to know the staff were always helpful, willing, courteous, respectful, friendly and cheerful.
We will be sure to pass on your feedback and comments regarding continuity to the local branch.
Kindest regards
Katie

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from H C (Daughter of Client) published on 4 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service from the first call to assessment and then provision of care. Everyone was professional and helpful. Care was arranged swiftly. The carer was kind and supportive and helped with a difficult transition home from hospital.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Topsham)

Thank you for leaving us a 5* review, it is very much appreciated.
We are pleased to hear you have received an excellent service throughout your journey with Helping Hands so far, with everyone being helpful and professional.
It is also amazing to hear the care was arranged swiftly and the carer was kind and supportive and helped with a difficult transition home from hospital.
We will now be sure to pass on your feedback to the team at Topsham.
Kindest regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Exeter)

from Mark R (Friend of Client) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
For 16 months HH have provided excellent live in care. Particularly from one lady who has been there most of time. On one occasion when a relief carer was not suitable she was replaced within the hour. Unfortunately this carer had been appointed by head office, and was unknown by the branch.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Exeter)

from C B (Daughter-in-law of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always very helpful, both office based and the carers. They remember her preferences and she enjoys a chat with them. Any minor issues are dealt with promptly and efficiently, not that there are many issues.
Generally very happy with the service provided.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from A S (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent help and meeting my very limited needs. I have never, in the 7 years of looking after my wife (stroke recovery), had to advise or complain. I am very grateful for all the help we have received.
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  • Care / Support
  • Management
  • Treated with Dignity
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Review of

Helping Hands Home Care (Exeter)

from Jackie M (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been having help from helping hands for about 2 years. Initially this was tricky for mum to get her head round as didnt want to accept she needed help. From my initial enquiry, the staff were amazing and extremely helpful as well as understanding of mum's concerns. Mum developed a good relationship
with all staff, who were always friendly and engaging as well as hard working. They did anything asked of them always being respectful. Communication with the office has always been excellent and they have adapted rotas etc when needed.
When mum was in hospital they were very supportive to me, checking in how she was with out being intrusive. Mums needs changed and now in care home, but staff still visit but on a social level to keep the connection. Mum enjoys their visits and is always happy to see staff.
I would reccommend them to anyone needing additiinal help at home.
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  • Care / Support
  • Management
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Review of

Helping Hands Home Care (Exeter)

from Soroosh S (Son of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am deeply grateful for the wonderful care provided by Helping Hands, having originally requested a package of care to be provided for just one week with very little notice. The carers were all courteous and professional, documenting their work extremely well. There was also good telephone support
which I really appreciated - someone always answered the phone quite promptly even when a couple of the calls were well outside normal office hours.
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Review of

Helping Hands Home Care (Topsham)

from Karen C (Daughter of Client) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service.
Easy to contact.
Carers extremely caring.
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Review of

Helping Hands Home Care (Topsham)

from Carol S (Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found everything satisfactory except for one instance, which has been sorted. Happy with the service.
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Review of

Helping Hands Home Care (Plymouth)

from J W (Client) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful experience cheered up my morning when I got up, pleasant ladies to talk to offered to make me breakfast, cup of tea and make my bed. All the carers came into my home, all spotless and cheerful.
The carers just make my day. They was willing to listen to me when I was talking about my husband
& family. I would call again if needed. I will be more than happy to recommend Helping Hands to anyone.
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Review of

Helping Hands Home Care (Exeter)

from Helen D (Daughter of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Helping Hands continue to provide very good and responsive support for my mum. The office staff are also helpful and responsive.
The office staff attempt wherever possible to keep care workers consistent, and when making changes they do this sensitively and in a measured way. My mum has made very good
relationships with lots of the carers and knowing who is visiting has been essential for her wellbeing.
The only place where improvement could be made is a reduction in organisational fees, as presently Helping Hands are priced a little too high for our Local Authority, meaning less people benefit from their excellent support.
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Review of

Helping Hands Home Care (Plymouth)

from M H (Client) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with my overall care. I find the staff very kind and cheerful which starts my day off well. They always ask if there is anything more they can do and some go over and beyond.
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Review of

Helping Hands Home Care (Exeter)

from Francesca O (Daughter of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the beginning of this year Helping Hands have been providing care during the week for my mother. My mother has dementia but still wants to live at home and without HH help I truly don't think this would be possible.
They visit her Monday - Friday, unpack her shopping, change her bed, encourage
her to change her clothes, do all her laundry, clean her home, cook her lunch, prepare a light supper for her and even walk with her to the pharmacy to collect her weekly prescription.
I don't know what I would do without their help. The daily report that is uploaded to the portal that I can log on to is invaluable.
The carers - all of them - but particularly two of them - are fabulous. My mother loves them and so do I!
My mother is in Exeter, I'm based in London and without their help my mother would have to be in a home.
The office staff are terrific too.
I couldn't recommend Helping Hands more highly.
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