Home Care Providers Owned by Helping Hands Home Care in Cheshire

9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Cheshire

Only the locations & reviews in Cheshire for Helping Hands Home Care are showing below.

View the details of all 147 locations (with 1524 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Cheshire (7)

 

7 Home Care Providers owned by Helping Hands Home Care in Cheshire

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Helping Hands Home Care (Ellesmere Port)

Suite 117 Pioneer House, Pioneer Business Park, North Road, Ellesmere Port CH65 1AD 

9.7 16 reviews
"Very happy with the service provided, my parents have only had praise for all the carers that have visited them so far, friendly, helpful,…"   Read all 16 reviews

The Helping Hands team in Ellesmere Port offers fully personalised, high-quality home care delivered by staff who are fully qualified to support people of all ages with all manner of conditions. Whether you need 30-minute visits throughout the week… Read more about Helping Hands Home Care (Ellesmere Port)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Helping Hands Home Care (Warrington)

Unit 2, 9 Padgate Lane, Warrington WA1 3RS 

9.6 7 reviews
"Overall care is very good. My wife requires specialist care and compassion ate understanding of her needs. It is very difficult for her to…"   Read all 7 reviews

Helping Hands is one of the UK's leading home care providers, with 100 branches and 6,000 carers providing dedicated support across England and Wales. Its Warrington branch operates throughout the Cheshire district, combining kindness and diligence… Read more about Helping Hands Home Care (Warrington)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Helping Hands Home Care (Chester)

17-19 Boughton, Chester CH3 5AE 

9.4 9 reviews
"Very helpful staff mum couldn't live on her own without them. She looks forward to them coming everyday they keep her in touch with the…"   Read all 9 reviews

Helping Hands Home Care provides a home care service to people living in the Chester area. A dedicated team of professional staff provide care that is tailored to each client after undertaking an in-depth training programme. Helping Hands Home… Read more about Helping Hands Home Care (Chester)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Helping Hands Home Care (Northwich)

Offices F19b Northwich Business, Meadow Street, Northwich CW9 5BF 

9.0 4 reviews
"Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death…"   Read all 4 reviews

Helping Hands Home Care (Northwich) offers home care and support across Northwich, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock Green. With services ranging from companionship and help with… Read more about Helping Hands Home Care (Northwich)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Helping Hands Home Care (Nantwich)

56 Hospital Street, Nantwich CW5 5RP 

8.8 5 reviews
"Helping Hands (Nantwich) have over many years provided exceptional care and support to my mum. Throughout there has been one constant…"   Read all 5 reviews

Helping Hands is one of the UK's leading home care providers, so the team knows exactly what it takes to provide high-quality care that supports your comfort and independence at home. With over 30 years’ experience supporting over 40,000 families… Read more about Helping Hands Home Care (Nantwich)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour
Helping Hands Home Care (Macclesfield)

38 Chestergate, Macclesfield SK11 6BA 

8.8 10 reviews
"My father had an unexpected crisis of health and due to exceptional circumstances family were unable to provide the extra care and support…"   Read all 10 reviews

Helping Hands' Macclesfield branch offers a wide range of home care and live-in care services to people in the local community and surrounding areas. The branch is part of Helping Hands, which has over 30 years’ experience providing dedicated home… Read more about Helping Hands Home Care (Macclesfield)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £35 / hour
Helping Hands Home Care (Widnes)

Suite 33, Foundry House, Waterside Lane, Widnes Business Park, Widnes WA8 8GT 

8.4 25 reviews
"I am the clients daughter. I support mum as she has dementia. I am happy with the review and so is mum. All needs met. Amy problems are…"   Read all 25 reviews

Helping Hands Home Care (Widnes) offers a wide range of high-quality home care services to help individuals remain in the comfort of their own homes and maintain their independence. The care team provides professional and bespoke care across Widnes… Read more about Helping Hands Home Care (Widnes)

  • Care Provided
  • Visiting Care
  • Live in Care
  • Older Person Care
  • Dementia
  • Visiting Care from £33 / hour

Helping Hands Home Care Reviews in Cheshire (76)

9.0
Helping Hands Home Care has a Group Review Score of 9.0 (8.975) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Nantwich)

from Darren W (Son of Client) published on 17 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands (Nantwich) have over many years provided exceptional care and support to my mum.


Throughout there has been one constant member of staff.


She has consistently gone above and beyond always ensuring my mum has the very best care. She has also supported me many times too providing updates

outside of the normal hours of care. I cannot therefore thank her enough for her professionalism, dedication, and care to the job she has demonstrated. She is an asset to your business, always there to reassure all they are in the best of hands. A deep gratitude will always remain from both my mum and I for the support this carer and Helping Hands has given.


Thank you Helping Hands you did a brilliant job! I wish you continued success in providing a high quality service.

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Review of

Helping Hands Home Care (Northwich)

from H W (Wife of Client) published on 9 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally pleased with the service from Helping Hands. Had a couple of hiccups earlier in the journey but these were sorted out satisfactorily.
We generally have the same carer twice a week at a regular slot which l have found beneficial to my husband with dementia. He has confidence in her care
and is treated with dignity and even looks forward to the visits.

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Review of

Helping Hands Home Care (Northwich)

from Philip D (Son of Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were not looking forward to getting Carers , but now they are so glad they did, all the ladies are very Friendly and i can relax now to know they are getting proper meals with fresh vegetables every day and a pudding. They now wash and dress my Mum every morning and give her her pills.
They also help out with ironing, cleaning emptying bins checking the fridge for out of date food. They make the bed and change the bed and put clothes away. The weekly rota is excellent as I can let my Mum know who is coming . Me & my brother now have peace of mind that they are being looked after , I ring the ladies in the office too and they are also very friendly and very helpful I fully recommend Helping Hands.

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Review of

Helping Hands Home Care (Northwich)

from Deborah W (Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All carers are friendly, well presented and helpful.
Most have good timekeeping, when they are unable to be so due to e.g. traffic, I am kept informed.
Most of the time they use their full hour and look for additional tasks or ask Is there anything else I can help with? When I feel rushed (not
often) I have contacted the office.
I have a few 'main carers' i.e. most often here; they know my routine and if they spot something that needs doing will either just get on and do it, or let me know that they will action it the next day.

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Review of

Helping Hands Home Care (Northwich)

from Jane R (Daughter of Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death and my mum's changing needs. Strong relationships quickly grew with the team of carers. They did everything they could for my dad. Mum trusts them and has become
very fond of them. Their care has enabled her to stay at home where she wants to be. Helping Hands are really good at getting in touch if they have any concerns. They have been very helpful in communicating with the surgery and pharmacy when needed.

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Review of

Helping Hands Home Care (Chester)

from J T (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed swift 24hour care for my mother at short notice. The service provided to put this is place really good and the communication was excellent
We now have a smaller care package in place. I needed phone regarding this support and I received proactive response

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Review of

Helping Hands Home Care (Chester)

from C B (Daughter of Client) published on 16 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly the service provided has been very good, courteous and respectfully. The only negative has been that occasionally the lady coming in to help has not arrived at the agreed time, meaning my father is sitting about in his dressing gown waiting for her to arrive. Also my mother doesn't think they
need a whole hour just to wash him, she thinks half an hour would do. But overall the service has been very good.
Another small point, my mother asked for a man to assist with dad's washing, I understand this is very difficult, and except this may not be available all the time.

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Review of

Helping Hands Home Care (Chester)

from Ben E (Son of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands are the first care company that I've used for my Dad, and I couldn't be happier. My Dad is an independent person who has always done things from himself, but due to ill health needs help for the first time, especially after my Mum passed away last year. He was initially reluctant to have
carers, but now he actively looks forward to each visit. He finds each of the carers very friendly, warm and engaging - and will now tell me to cancel other things if they clash with a carers visit!)

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Review of

Helping Hands Home Care (Chester)

from Roy T (Son of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being recently diagnosed with dementia my mother started to receive care from helping hands several months ago. She has received excellent care every evening, but as her health has declined further, I approached the Branch care manager at the Chester branch to find out what I could do to amend and increase
the times of visits. I was walked through the process and given all the options available to me. The Branch care manager was very patient and extremely understanding. I was helped to put a more comprehensive care plan in place. Unfortunately, my mother's health deteriorated very rapidly and social services became involved. Every member of staff that I have met from helping hands has been extremely courteous, professional and friendly. I could not recommend them highly enough.

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Review of

Helping Hands Home Care (Chester)

from M M (Daughter of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff mum couldn't live on her own without them. She looks forward to them coming everyday they keep her in touch with the world around her. She has a good sense of humour and enjoys a laugh it makes her day having visits .

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Review of

Helping Hands Home Care (Nantwich)

from Stan B (Client) assisted by family/friend published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, very good. Pleased to have this service. Staff are friendly and efficient and helpful.

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Review of

Helping Hands Home Care (Ellesmere Port)

from Steve C (Son of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided, my parents have only had praise for all the carers that have visited them so far, friendly, helpful, nothing to much trouble, have been very supportive of mum in dealing with the challenges dad presents

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Review of

Helping Hands Home Care (Macclesfield)

from Susan B (Daughter of Client) published on 29 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had an unexpected crisis of health and due to exceptional circumstances family were unable to provide the extra care and support that was essential for his recovery.
I contacted Helping Hands at Macclesfield and the manager was amazing. She quickly realised the urgency of the situation
and sorted the extra visits that were needed, including all night cover, at only a few hours notice to ensure my Father could stay at home with the care he needed.
All the staff were so kind and gentle with my Father realising the pain he was in.
Helping hands lived up to their name and didn't just rescue my Dad but rescued me too. I was so stressed that I couldn't do more myself so a huge 'thank you'.

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Review of

Helping Hands Home Care (Ellesmere Port)

from Paula E (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care provided for mum and highly recommend Helping Hands.
All of the carers are warm, friendly, efficient and extremely kind.
As a result mum responds very well to them and allows them to manage her personal care.
Communication regarding bookings is excellent
and last minute changes have been accommodated with no problem making difficult situations so much easier for us.
All in all a truly brilliant service and one which we will continue to use for as long as possible.

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Review of

Helping Hands Home Care (Nantwich)

from Janet S (Client) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hand's have been my life saver over the past 2 years due to medical problems and accidents. I cannot endorse this company enough. Totally professional and reliable.

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Review of

Helping Hands Home Care (Chester)

from Nigel B (Friend of Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service.
No complaints.

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Review of

Helping Hands Home Care (Chester)

from A D (Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been using Helping Hands Home Care since I broke my leg in 2022. My group of carers are fabulous, respectful, kind, caring, perceptive and always go the extra mile. Nothing is too much trouble. I very much enjoy their company and they help me prepare for the day ahead. My concerns relate to not
receiving the care on time (by end of play on Fridays) and not being informed about changes and times in advance.

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Review of

Helping Hands Home Care (Chester)

from P D (Mother of Client) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been receiving care from Helping Hands for about seven years now. As her health and mobility has declined over that time, the care she has had and continues to have is excellent. All our carers are kind and caring and feel part of the family.

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Review of

Helping Hands Home Care (Widnes)

from Claire D (Daughter of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the clients daughter. I support mum as she has dementia. I am happy with the review and so is mum. All needs met. Amy problems are dealt with.

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Review of

Helping Hands Home Care (Nantwich)

from Brian W (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have marked management as poor because I have experienced carers being late on many occasions after not been allowed time to travel from one appointment to the next. Surely, carers can be tabled to close areas. Also out time agreed was for 9am and 7:30pm, but the early time has been anything from
8:45 - 9:30am and night time 7:15 - 8pm.

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