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Home Care Providers Owned by Helping Hands Home Care in London

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in London

Only the locations & reviews in London for Helping Hands Home Care are showing below.

View the details of all 155 locations (with 2018 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in London (10)

10 Home Care Providers owned by Helping Hands Home Care in London
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Helping Hands Home Care (Wimbledon)
35 Church Road, London SW19 5DQ 
9.6 12 reviews
Helping Hands Home Care (Wimbledon), London, London
"The carers are wonderful who go over and beyond the call of duty. I know my mother is in save hands and treated with dignity. They care…"   Read all 12 reviews
  • Visiting Care from £38.25 / hour
  • Live-in Care from £1,975 / week

Helping Hands’ dedicated and friendly branch team in Wimbledon are ready to support your care needs, whether it’s a 30-minute visit once a week or 24-hour live-in care. Over the past 30 years, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Harrow)
6 College Road, Harrow HA1 1BE 
9.5 10 reviews
Helping Hands Home Care (Harrow), Harrow, London
"I was so impressed with the service provided. There was never an issue with timings or the ability of the carer to help me with any…"   Read all 10 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Harrow is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Rainham)
Studio 13, CEME Innovation Centre, Marsh Way, Rainham RM13 8EU 
9.5 7 reviews
Helping Hands Home Care (Rainham), Rainham, London
"Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me…"   Read all 7 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it. Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Croydon)
Easy Offices, Southbridge House, Southbridge Place, Croydon CR0 4HA 
9.3 13 reviews
Helping Hands Home Care (Croydon), Croydon, London
"The care my husband received from Helping Hands has been exceptional. His regular carer is kind, efficient and very health and safety…"   Read all 13 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Croydon) provides tailored home care packages across Caterham, Cousldon, Croydon, Hackbridge, Kenley, New Addington, Purley, Warlingham, Woldingham, and the surrounding ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bromley)
3 Walden Parade, Walden Road, Chislehurst BR7 5DW 
9.2 9 reviews
Helping Hands Home Care (Bromley), Chislehurst, London
"We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have…"   Read all 9 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

With over 30 years’ experience, Helping Hands Bromley is one of the leading home care providers in the UK, offering bespoke, individually tailored home support throughout England and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Barnet)
79-81 Chaseside, Southgate, London N14 5BU 
9.2 31 reviews
Helping Hands Home Care (Barnet), London, London
"The carer is always smiling and friendly when she supports my parent who has dementia. She spends time talking to my parent and gives my…"   Read all 31 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Offering a bespoke, professional home support service, Helping Hands Barnet and Southgate are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Dulwich)
525 Norwood Road, London SE27 9DL 
8.5 2 reviews
Helping Hands Home Care (Dulwich), London, London
"Helping Hands provided two weeks of care to my mum after a fall. Our experience with them was positive from start to finish with clear and…"   Read all 2 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Dulwich is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). With over 6,000 ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Kensington & Chelsea)
Unit F, 151 Freston Road, London W10 6TH 
8.4 9 reviews
Helping Hands Home Care (Kensington & Chelsea), London, London
"We have had a fantastic experience with Helping Hands, dad has long term carers who genuinely care about his wellbeing. This has been…"   Read all 9 reviews
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week

Accepting the need for additional support can be an unsettling time for you and your surrounding family. With a dedicated branch manager to offer guidance and support, Helping Hands K&C will work ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Richmond)
5 Duke Street, Richmond TW9 1HP 
8.3 9 reviews
Helping Hands Home Care (Richmond), Richmond, London
"Our four day live in carer was amazing. Mum became very unwell quite rapidly and the carer called me to come as she was concerned. When I…"   Read all 9 reviews
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week

With a network of over 100 branches across England and Wales, Helping Hands arranges and manages bespoke home care that is completely unique to you and your requirements. From visits that start ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Highbury & Islington)
2-4 Archway Central Hall Building, Navigator Square, London N19 3TD 
8.0 7 reviews
Helping Hands Home Care (Highbury & Islington), London, London
"Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100%…"   Read all 7 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews in London (109)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.214) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Date Published
  • 109
  • 19
  • 41
  • 53
  • 56
Reviewer Connection to Helping Hands Home Care
  • 37
  • 24
  • 10
  • 10
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
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  • 2
  • 1
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Review of

Helping Hands Home Care (Rainham)

from Brenda P (Client) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me the help I need. All your staff are very hardworking, pleasant and adaptable. I usually have the same person, but due to holidays, etc., I have met a number of your
staff, and they have all been a pleasure to meet. Your management is always helpful and obtainable, too.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that following your hospital stay, our support with household tasks has been beneficial and has helped you feel more comfortable at home. Your kind comments about our carers being hardworking, pleasant and adaptable are greatly appreciated, and it is lovely to know that even when different team members have visited, you have had such positive experiences.
We are also grateful for your feedback regarding our management team being helpful and accessible, as this is something we take great pride in.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Kensington & Chelsea)

from S B (Daughter of Client) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a fantastic experience with Helping Hands, dad has long term carers who genuinely care about his wellbeing. This has been passed on to new carers, along with the practical information. Management has been considerate and practical. I feel like Helping Hands and the family work as a team
to support dad.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Kensington & Chelsea)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you have had such a fantastic experience and that your dad has the support of long-term carers who genuinely care about his wellbeing. It is reassuring to know that this level of care and understanding is consistently shared with new carers, alongside the practical information needed, and that our management team has been considerate and practical throughout. We are especially pleased to hear that you feel we work closely with your family as a team to support your dad.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Barnet)

from Susan C (Client) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every single carer is a delight to meet.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Barnet)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that every carer you have met has been such a pleasure. Delivering care with warmth, kindness and professionalism is incredibly important to us, and it is wonderful to know that the team consistently made such a positive impression.
your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from J B (Client) assisted by family/friend published on 1 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have used Helping Hands for almost 3 years during which our overall experience has improved to excellent. Any problems have been resolved quickly and to our satisfaction. The charges are high but in this case can be justified.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Good Morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that over the past three years your experience with Helping Hands has developed into an excellent one. It is reassuring to know that any issues have been resolved promptly and to your satisfaction, and that you feel the level of service justifies the cost.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from C B (Niece of Client) published on 31 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Level of care has been excellent- all staff are first class. All clients needs have been met with no complaints. I would recommend.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to read that you have found the level of care to be excellent and that all of your needs have been met. It is wonderful to hear such kind comments about the team and the firstclass service they provide.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from Geoffrey B (Husband of Client) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the carers are patient, and my wife looks forward to seeing them.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that you are overall very happy with the service and that many of the team have been efficient and friendly, with Favhat making a particularly positive impression. We also understand your concerns when carers are not on time, and we appreciate your understanding during periods when staffing can be challenging.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Croydon)

from Gillian J (Wife of Client) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband received from Helping Hands has been exceptional. His regular carer is kind, efficient and very health and safety concious always on time and always with a big smile. It was so different from the agency allocated by the hospital.
Helping Hands are easy to contact, always adaptable
and on time. I can't recommend them highly enough!
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Croydon)Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that the care your husband received has been exceptional. We are pleased to know that his regular carer is kind, efficient, healthandsafety conscious, consistently on time, and brings a big smile to every visit. It is also great to hear that you have found Helping Hands easy to contact, adaptable, and reliable, offering a noticeably different experience from previous services. We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Croydon)

from Margaret G (Client) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very satisfied with the care I receive from Helping Hands. I find almost all the carers very helpful, often far beyond what one would expect.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Croydon)Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear that you are very satisfied with the care you receive from Helping Hands. We are pleased to know that you find almost all the carers to be very helpful, often going above and beyond your expectations. Feedback like this is truly valued. We will be sure to share your comments with the team who will be pleased to read them.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Croydon)

from Hugh W (Husband of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sue, Christine, and Verona have cared for my wife, Lorraine, for the past three years, visiting 3 mornings per week - lately 2 to control costs. Bed-bathe and shampoo on Mondays, bed-bathe and prep for the weekend on Fridays.
Lorraine is in her 13th year of alzheimers and is confined to a hospital
bed downstairs in our dining room.
Lorraine cannot read, write, walk, nor talk, yet is comfortable with the bed-bathe visits.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Croydon)Thank you for taking the time to leave us a review, we really do appreciate it. We are grateful for your kind words about the care Sue, Christine and Verona provide for your wife, Lorraine. Their support on Mondays and Fridays has clearly brought comfort and consistency to her routine. Caring for someone in their 13th year of Alzheimers takes great compassion, and we are pleased that Lorraine feels comfortable and at ease during her bedbathe visits. Thank you again for sharing your experience. We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Croydon)

from D K (Daughter of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carer was punctual, very professional, ticks every box we wanted, and dad, who was initially nervous, is now totally relaxed about having his personal care done, which is really pleasing. We would definitely recommend them 100%.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Croydon)Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that your carer has been punctual, professional and has met every expectation you had for your dad's support. It is especially pleasing to know that, despite his initial nerves, he now feels completely relaxed and comfortable receiving his personal care - this is exactly the confidence and reassurance we strive to provide.
Your recommendation means a great deal to us, and we are truly grateful for your kind words.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Kensington & Chelsea)

from A L (Husband of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent Service, Carers arrive on time and fulfil there duties with kindness and compassion, always helping the service user.. The office staff are also extremely helpful when organising the weekly rotas.
Highly recommendable .
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Kensington & Chelsea)Thank you very much for your wonderful feedback. We are so pleased to hear that the carers are arriving on time, carrying out their duties with kindness and compassion, and supporting the service user so well. It is also lovely to know that our office team has been helpful when organising the weekly rotas.
We truly appreciate your recommendation and will make sure the whole team hears your kind words.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Harrow)

from B S (Client) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so impressed with the service provided.


There was never an issue with timings or the ability of the carer to help me with any issues that I had


I can recommend this agency to anyone who needed help on a short term basis

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)Thank you very much for sharing your feedback; we truly appreciate it.
We are delighted to hear that you were so impressed with the service provided and that timings and support were always reliable. It is wonderful to know that the carer was able to assist you with everything you needed and that the experience has left you confident in recommending our service to others seeking shortterm help.
Your kind comments mean a great deal to the team.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wimbledon)

from S B (Daughter of Client) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers are wonderful who go over and beyond the call of duty.
I know my mother is in save hands and treated with dignity. They care like my mother, as if she was theirs. It has taken a huge wait off our families shoulders.


My mother is so happy when they arrive and loves the attention they

give her. Their visits have helped with my mum's health condition and also allowed her to remain at home.


The family are so in awe of the staff and thank them for there continual high standard of care.


Furthermore, the managers and administration team are so good too in always being there to provide support and advice when needed.


Thank you so much Helping Hands.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)Good morning,
Thank you so much for your heartfelt review. It is wonderful to hear how much confidence you have in our carers and that their dedication, dignity, and kindness have made such a positive difference for your mother and your family. Knowing she is happy, supported, and able to remain at home is truly meaningful, and the team will be delighted to hear your kind words. We are also pleased that our managers and admin team have been able to support you when needed.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wimbledon)

from David D (Client) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Carer from Helping Hands is punctual, efficient, extremely helpful and always goes the extra mile in carrying out her duties. A credit to Helping Hands, The Staff at the Office are extremely helpful. I am really glad that I took them on and greatly appreciate the services provided by Helping Hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)Good morning,
Thank you very much for sharing such a lovely review. We are delighted to hear that your Carer has been punctual, efficient, extremely helpful, and consistently willing to go the extra mile. It is wonderful to know that you see her as a credit to Helping Hands.
We are equally pleased that you have found our office team to be extremely helpful, and that you are glad to have chosen our services. Your appreciation truly means a great deal to everyone involved in your care.
I will ensure your kind words are passed on to the whole team, who will be very grateful for your feedback.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wimbledon)

from Tony B (Son of Client) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have looked after my Mother for over a year and I was impressed throughout by the standard of care.
One of the carers particularly went the "extra mile" at every opportunity.
Availability and support from office staff was good and the detailed notes provided on the software
package were a comfort particularly for my sister who lives abroad.
My Mother is now settling into a home and the transition has gone smoothly
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)Good morning,
Thank you very much for taking the time to share such a thoughtful review. We are truly pleased to hear that your Mother received a consistently high standard of care throughout the year we supported her. It is wonderful to know that one of our carers went the extra mile at every opportunity, and that our office team were able to provide the availability and support you needed.
We are also glad that the detailed notes within our software offered reassurance for your sister abroad, and that your Mothers transition into her new home has gone smoothly.
I will be sure to share your kind words with the whole team, who will truly appreciate them.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from Maggie K (Daughter of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Rainham team are exceptional. From the moment they came to my Mum's house they were warm, kind, respectful - just wonderful. My Mum is 84, has dementia and was very reluctant to receiving any help (other than family). Within 3 visits she loves them and cannot wait for them to return. The turnaround
in my mother's memory, health and mood has been astonishing. She now goes out with them for walks, lunch and has a new lease of life. We are eternally grateful to the team.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Good Morning,
Thank you sincerely for sharing such a heartfelt review. We are truly delighted to hear that the Rainham team have made such a positive difference to your mum's well being. It is wonderful to know that their warm, kind and respectful approach has helped her feel comfortable so quickly, especially given her initial reluctance to receive support.
Hearing that she now looks forward to their visits, enjoys going out with them, and has experienced such an improvement in her memory, health and mood is incredibly uplifting. Your kind words mean a great deal to us, and we are honoured to have had such an impact on her quality of life.
Thank you again for your thoughtful feedback and your gratitude.
We will be sure to share your feedback with the team.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromley)

from Anne M (Daughter of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have been kind, very capable and very friendly and professional. The office staff respond almost immediately with any queries or date adjustments we have, and are very
flexible and reliable. The whole experience has been a positive one, and now Mum is going to have round the clock care, set up by the Head Office but with our Bromley office overseeing things too. A superb service and we would not want to use any other company.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromley)Good morning Anne,
Thank you for taking the time to share such a thoughtful and positive review.
We are delighted to hear that your mother has received consistently kind, capable, and professional support from our visiting carers over the past two years. Providing compassionate, reliable care is at the heart of what we do, and it is wonderful to know that this has been your experience.
We are also pleased that our office team has been able to respond promptly to your queries and schedule changes. Flexibility and clear communication and the overall service has been superb.
Your feedback will now be shared with the team, who will be thrilled to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Barnet)

from H L (Daughter of Client) published on 23 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer is always smiling and friendly when she supports my parent who has dementia.
She spends time talking to my parent and gives my other parent time to have a break.
We feel confident when the carer visits that they are being looked after very well.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Barnet)Thank you for taking the time to leave us a review, we really do appreciate it.

We are thrilled to hear that the carer takes the time to chat and is always smiling and friendly when she support your loved one, and it is great to know she also help to provide a bit of respite for the family members.

We will be sure to share your feedback with the team who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Croydon)

from Tracey K (Daughter-in-law of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to leave a personal review for Christina at Croydon Helping Hands. My mother in law has Alzheimer's and I have to personally say a huge thank you to Christina not just for the support she gave Brenda , but for all the support and friendship she gave me. It's hard to watch a loved one struggle
with dementia and I want to be the very best support to Brenda that I can. This has been helped by Christina. She is amazing! She always took my calls, gave me wonderful advice and encouragement and recommended the best products and techniques to make Brenda's life better .
Christina has endless patience, especially since I'm not the brightest of folk!
She really is an amazing credit to Helping Hands and I feel privileged to have known her. She wasn't just a care coordinator, she was our go to safe place. A person we could trust 100%, she became part of our family, Brenda's favourite and a wonderful friend to me. Without her support life would have been so much harder.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Croydon)Tracey,

Thank you for taking the time to leave us a review, we really do appreciate it.

It is so lovely to hear that Christina has made such a difference when supporting your Mother in law and yourself, not only providing support but friendship during such a difficult time, always taking your calls, being patient and providing wonderful advice.

We will be sure to pass on your amazing feedback to Christina and the team who will be over the moon to read your comments.

Kindest regards
Katie
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Review of

Helping Hands Home Care (Harrow)

from Cynthia M (Wife of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands stepped in to provide 24 hour care for my husband when I was suddenly taken ill and admitted to hospital. This continued until I was home again in May, and we were eventually able to cut it down to two visits a day. This was invaluable and now thankfully, having just had 1 visit per day,
for them to prepare our dinner, I am now well enough to do everything for us .Helping Hands we're
absolutely wonderful, and I am grateful to know that I can always call on them for help should another emergency arise. All the people are well trained, (my husband has a stoma and could not manage the bag changes himself) and very kind.
I would recommend them to anyone needing help.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to Helping Hands we're absolutely wonderful when supporting with care for your husband when you were suddenly taken ill and you know you can always call on us for help should another emergency arise. It is also great to know the team were all well trained and very kind. We will be sure to pass on your feedback to the team at Harrow.Kindest regards Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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