Home Care Providers Owned by Helping Hands Home Care in London

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Review
Score(the average from all locations with a review score)

Only the locations & reviews in London for Helping Hands Home Care are being shown.

Helping Hands Home Care Locations in London (10)

10 Home Care Providers owned by Helping Hands Home Care in London

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Helping Hands Home Care (Wimbledon)

35 Church Road, London SW19 5DQ

9.720 Reviews

10 1

"I had never had to look into this sort of care before but as soon I did the guys at helping hands were so helpful. My brother needed..."Read all 20 reviews

Helping Hands’ dedicated and friendly branch team in Wimbledon are ready to support your care needs, whether it’s a 30-minute visit once a week or 24-hour live-in care. Over the past 30 years, Helping... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Rainham)

Studio 13, CEME Innovation Centre, Marsh Way, Rainham RM13 8EU

9.610 Reviews

10 1

"Can only say good things about the service that mum has received, carers are all lovely and she describes them as her friends. Any issues..."Read all 10 reviews

Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it. Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch,... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Harrow)

6 College Road, Harrow HA1 1BE

9.618 Reviews

10 1

"This is our first time using an agency. Helping Hands have been efficient and responsive to our needs. The carers are thoughtful and kind...."Read all 18 reviews

Helping Hands Harrow is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you require... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Kensington & Chelsea)

Unit F, 151 Freston Road, London W10 6TH

9.412 Reviews

10 1

"I had shoulder replacement surgery which was complicated and I needed help for 6 weeks post surgery. I had already used Helping Hands for..."Read all 12 reviews

Accepting the need for additional support can be an unsettling time for you and your surrounding family. With a dedicated branch manager to offer guidance and support, Helping Hands K&C will work closely... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Croydon)

Easy Offices, Southbridge House, Southbridge Place, Croydon CR0 4HA

9.313 Reviews

10 1

"The care my husband received from Helping Hands has been exceptional. His regular carer is kind, efficient and very health and safety..."Read all 13 reviews

Helping Hands Home Care (Croydon) provides tailored home care packages across Caterham, Cousldon, Croydon, Hackbridge, Kenley, New Addington, Purley, Warlingham, Woldingham, and the surrounding areas. The... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Barnet)

79-81 Chaseside, Southgate, London N14 5BU

9.332 Reviews

10 1

"Helping Hands have delivered efficient, professional and kind care for my mother. She has required visits a during the day and care at..."Read all 32 reviews

Offering a bespoke, professional home support service, Helping Hands Barnet and Southgate are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the leading... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Bromley)

3 Walden Parade, Walden Road, Chislehurst BR7 5DW

9.29 Reviews

11 1

"We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have..."Read all 9 reviews

With over 30 years’ experience, Helping Hands Bromley is one of the leading home care providers in the UK, offering bespoke, individually tailored home support throughout England and Wales. Helping... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Dulwich)

525 Norwood Road, London SE27 9DL

9.03 Reviews

10 1

"The carers from Helping Hands in Dulwich were all compassionate, reliable, and enthusiastic. The team is well run and the manager responds..."Read all 3 reviews

Helping Hands Dulwich is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). With over 6,000 professional... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Richmond)

5 Duke Street, Richmond TW9 1HP

8.910 Reviews

10 1

"I have selected April 26 for my review, However, my review covers the entire time we have been dealing with Helping hands, my husband and..."Read all 10 reviews

With a network of over 100 branches across England and Wales, Helping Hands arranges and manages bespoke home care that is completely unique to you and your requirements. From visits that start from... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care (Highbury & Islington)

2-4 Archway Central Hall Building, Navigator Square, London N19 3TD

8.07 Reviews

10 1

"Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100%..."Read all 7 reviews

One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or... Read more

Older Person Care
Younger Adult Care
Long Term
Short Term

Visiting Care
Live-in Care
Dementia Care
Nursing Care/Nurse Led Care
24 Hour Care
Overnight Care (Sleeping)
Overnight Care (Waking)

Helping Hands Home Care Reviews in London (134)

9.3

Helping Hands Home Care has a Group Review Score of 9.3 (9.298) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Showing 134 reviews matching selected criteria

Review of Helping Hands Home Care (Harrow) from M D (Wife of Client) published on 22 September 2026 Submitted via Postal Review Card•

Overall Experience

Well trained staff generally punctual and office phones if delays.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that you have found our staff to be well trained and generally punctual. It is also great to know that the office keeps you informed if there are any delays, as we understand how important... Read more

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Treated with Dignity

Value for Money

Review of Helping Hands Home Care (Harrow) from Diane B (Daughter of Client) published on 14 September 2026 Submitted via Postal Review Card•

Overall Experience

This is our first time using an agency. Helping Hands have been efficient and responsive to our needs. The carers are thoughtful and kind. One carer was not a good match for my dad personality wise and it was no trouble to ask for a change; this was dealt with quickly and thoughtfully. HH is very responsive, and the carers are, so for, the same each week, and they maintain a dialogue with me so I know that things are running smoothly.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that your first experience of using a care agency has been a positive one. It is great to know that the team have been efficient and responsive to your needs, and that the carers have been... Read more

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Management

Treated with Dignity

Value for Money

Review of Helping Hands Home Care (Harrow) from Marion H (Partner of Client) published on 14 September 2026 Submitted via Postal Review Card•

Overall Experience

I am my partner's primary carer + have regular contact with the team. Staff are always helpful + supportive; my partner is treated with dignity + care. I appreciate the help the team provide to both of us.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that you have found the team helpful and supportive and that your partner is treated with dignity and care. It is wonderful to know that the support provided has made a positive difference to... Read more

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Management

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Value for Money

Review of Helping Hands Home Care (Kensington & Chelsea) from Pam R (Client / Service User) published on 14 September 2026 Submitted via Website•

Overall Experience

I had shoulder replacement surgery which was complicated and I needed help for 6 weeks post surgery. I had already used Helping Hands for my other shoulder replacement and knew there was no one I would trust more than Helping Hands to care for me.
Cannot recommend more highly for the care and support the carers gave me. As they got to know me, they assessed how my care was delivered. Especially when I said after 3 weeks "I'm fine" ! I wasn't !! They knew I wasn't so continued to have help for another 3 weeks. Was I grateful for that intervention. ! All the carers genuinely showed compassion and caring. It mattered to them that I was comfortable before they left.

Anyone needing help post surgery or injury. Go to HELPING HANDS. Ram and his team are amazing. Thank you everyone..

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Kensington & Chelsea)

Thank you for taking the time to leave us a review, we really do appreciate it.

It is wonderful to hear that you chose Helping Hands again following your surgery and that the care and support you received helped you during your recovery. We are especially pleased that the team took the time to get... Read more

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Management

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Value for Money

Review of Helping Hands Home Care (Kensington & Chelsea) from L M (Daughter of Client) published on 11 September 2026 Submitted via Website•

Overall Experience

Helping Hands have been visiting my father since January 2026. There has not been one day when he has not been absolutely delighted to see one of the carers. The two regular carers (who alternate their visits) are wonderful with him while they help him start the day. They help him with his morning routine in a kind caring way without being patronising and often sharing a joke.

Everyone that I have spoken to or met at Helping Hands Kensington and Chelsea have been exceptionally understanding and helpful and we cannot recommend them highly enough.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Kensington & Chelsea)

Good afternoon,

Thank you for taking the time to leave us a review, we really do appreciate it.

It is wonderful to hear that your father has been so happy with the support he has received since January 2026. We are delighted that his regular carers have been able to help him start each day in... Read more

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Management

Treated with Dignity

Value for Money

Review of Helping Hands Home Care (Dulwich) from Judith W (Partner of Client) published on 1 September 2026 Submitted via Postal Review Card•

Overall Experience

The carers from Helping Hands in Dulwich were all compassionate, reliable, and enthusiastic. The team is well run and the manager responds promptly to any communication, which is important. So thank you, Helping Hands, I would recommend you to anyone in my situation (and already have).

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Dulwich)

Thank you for taking the time to leave us a review, we really do appreciate it.

It is wonderful to hear that you found the carers from Helping Hands Dulwich to be compassionate, reliable and enthusiastic. We are also pleased to know that you felt the service was well managed and that... Read more

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Management

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Value for Money

Review of Helping Hands Home Care (Kensington & Chelsea) from Mike O (Next of Kin) published on 24 August 2026 Submitted via Website•

Overall Experience

When we started to look for alternatives to hospitals and hospice care homes we discovered Helping Hands and from the initial consult with Jacqui we were impressed about the amount care and thoughtfulness during our conversations. I was the first to warm then of their potential new client in how tough, and challenging she would be - however, this did not phase the team one bit.
The selection process of the care team was great, the matching process always gave us great choices of carers. The investment of time that Helping Hands made to get the best support was incredible. And there is no enough space here to tell you how wonderful, compassionate and loving the care team were. From day 1 the connections were made and the team really made Dona feel comfortable and loved during her time at home.
I would highly recommend.

Thank you Helping Hands team !

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Kensington & Chelsea)

Good afternoon,

Thank you for taking the time to leave us a review, we really do appreciate it.

Thank you for sharing your experience of the care provided for Dona. It is wonderful to read how reassured you felt from your initial conversations with Jacqui and how the team took the time to... Read more

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Management

Treated with Dignity

Value for Money

Review of Helping Hands Home Care (Harrow) from D C (Daughter of Client) published on 12 August 2026 Submitted via Website•

Overall Experience

Shiamem was fantastic at organising care during a difficult period. Professional and human!
Shiamem also helped adapt the care plan and the way mum was approached in order to encourage Mum to accept care.

The carers have been fantastic, Linda, Karen, the carer 8 30am on 2nd August have stood out for mum in particular. Mum seems much happier and more confident now. Thank you for supporting her .

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Good Morning,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that Shiamem was able to support you during what sounds like a difficult time. It is wonderful to know that her professional and compassionate approach helped organise care... Read more

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Management

Treated with Dignity

Value for Money

Review of Helping Hands Home Care (Rainham) from Janice H (Daughter of Client) published on 4 August 2026 Submitted via Website•

Overall Experience

My mum has lost her sight and has of course been very unhappy . It took a lot for mum to accept help and I was sure it wouldn't work . But that was before Tanya turned up at mums with patience and care mum now regards her as a valuable friend and sees Tanya twice a week on Thursdays she takes mum to the memory cafe and sometimes they stop for lunch . If she has any concerns re mum she lets us know straight away so thank you so much for everything you do xxx

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↩Reply from Sue Kennedy, Customer Experience Manager at Helping Hands Home Care (Rainham)

Good afternoon,

We thank you for finding time to leave us such a wonderful review. We are delighted to know our support has led to mum now having a valuable friend who visits twice weekly taking mum out and sometimes enjoying a spot of lunch. We value your kind feedback and your gratitude.

With very best wishes

Sue

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Review of Helping Hands Home Care (Rainham) from Duncan L (Son of Client) published on 31 July 2026 Submitted via Website•

Overall Experience

Can only say good things about the service that mum has received, carers are all lovely and she describes them as her friends.
Any issues are swiftly dealt with by Head office.
Only concern is the cost which is very expensive, other than that no complaints at all.

I have only given satisfactory on the money question below purely because 1 and 1/4 hours per day, 7 days a week is costing over £2000 a month and you pay for the carers travel on top of this which is at enhanced rates over weekends, Bank Holidays. This is not something that should be borne by customer.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)

Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that your mum has received such positive care from our team and that she regards her carers as friends. It is also wonderful to know that any issues raised have been dealt with... Read more

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Review of Helping Hands Home Care (Wimbledon) from Jennifer L (Daughter of Client) published on 31 July 2026 Submitted via Website•

Overall Experience

Very positive experience all round
Some issues with the care plan but found the staff helpful and obliging. The manager was very good and any minor gripes were dealt with swiftly. A couple of the carers were outstanding

My parent is are perfectly capaable so i feel.they could have referred to them rather than me

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that your overall experience was so positive and that you found our staff helpful and accommodating. It is particularly pleasing to know that the manager was supportive and that... Read more

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Review of Helping Hands Home Care (Wimbledon) from Andrew C (Son of Client) published on 27 July 2026 Submitted via Website•

Overall Experience

We've been really pleased with the care Helping Hands has provided for my father, who has Alzheimer's. Issop in particular has been fantastic - he communicates with us clearly and consistently, which makes a real difference when you're trying to stay on top of a loved one's care. The team is also great with flexibility; they've stepped in for last-minute requests more than once without any fuss.
The one area I'd love to see improved is consistency of carers. Dad has seen quite a few different faces over time, and with Alzheimer's, familiarity really matters for his comfort and routine. We've raised this before, and while I understand staffing can make it difficult, having a smaller, more consistent team visiting him would make a big difference.

Overall, a caring and responsive service that we'd recommend, with room to improve on continuity of carers

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that you have been pleased with the care provided to your father and that Issop has made such a positive difference through clear and consistent communication. It is also... Read more

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Review of Helping Hands Home Care (Rainham) from S A (Daughter of Client) published on 1 July 2026 Submitted via Postal Review Card•

Overall Experience

Excellent timely service. Thank you.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)

Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you experienced excellent and timely service, and that everything met your expectations. Your kind feedback means a great deal to the team, who work hard to ensure a smooth... Read more

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Review of Helping Hands Home Care (Wimbledon) from Denise O (Sister of Client) published on 29 May 2026 Submitted via Website•

Overall Experience

I had never had to look into this sort of care before but as soon I did the guys at helping hands were so helpful. My brother needed someone as a live in carer and they provided a list and I picked one and I must say my bother is a changed man so happy with his carer she is lovely.would Highly recommend to anybody that aske me.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Good afternoon,

Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear how supported you felt when arranging care for your brother, especially as this was a new experience for you. We are delighted that the team were able to guide you through the... Read more

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No Rating

Review of Helping Hands Home Care (Harrow) from Sobia M (Friend of Client) published on 27 May 2026 Submitted via Website•

Overall Experience

From the moment Stewart left hospital after his fall, the carers provided exceptional support and compassion right through to the end of his life. Knowing he required 24/7 care was overwhelming at first, but the team immediately stepped in and made the transition as smooth as possible.

They came into the house and completely transformed it. What could have easily felt clinical or like a hospital environment instead became a warm, welcoming home again. Everything was organised properly, safely, and thoughtfully, giving both Stewart and the family real comfort and peace of mind.

A special mention must go to Anhar, the care manager, who was outstanding throughout. She was always available to take calls, answer questions, and monitor Stewart's wellbeing closely. Communication was constant, and there was always somebody there to check in or offer reassurance whenever needed. As Stewart's condition changed over time, the team carried out regular reviews and adapted the care plan.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are truly sorry for your loss and honoured that you chose Helping Hands to support Stewart and your family during such a difficult time. It is heartening to hear that the team provided compassionate,... Read more

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Review of Helping Hands Home Care (Harrow) from Ann A (Client / Service User) published on 21 May 2026 Submitted via Postal Review Card•

Overall Experience

I am happy with the service I receive, especially working with 1 or 2 carers at a time. Also, ease with contacting the office is easy. The carers are always punctual, polite, caring and helpful in establishing easy relationships with me.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Harrow)

Ann,

Thank you for taking the time to leave us a review, we really do appreciate it.

It is lovely to hear how happy you are with the service you receive and that having a small, consistent team of carers works well for you. We are pleased that you find it easy to contact the office and that... Read more

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Review of Helping Hands Home Care (Wimbledon) from C K (Daughter of Client) published on 21 May 2026 Submitted via Website•

Overall Experience

We moved from another provider to helping hands, there's no comparison! Helping Hands staff are exceptional (my Mum loves Jean) they chat to my parents and ensure care is given with dignity and respect. Massive thanks to the team.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that your experience with our team has been such a positive one, especially after moving from another provider. It is wonderful to know that our carers are making a meaningful difference by... Read more

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Review of Helping Hands Home Care (Wimbledon) from Gerald P (Son of Client) published on 6 May 2026 Submitted via Website•

Overall Experience

This has been a very positive experience after using another provider who were cheaper, but essentially failed to be able to provide even the basics. Helping Hands have proves very reliable, professional and caring. Also well informed about the issues relavant to caring for someone who is very frail.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Good morning Gerald,
Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that your experience with Helping Hands has been very positive, particularly after your previous provider was unable to meet your needs. We are pleased to know that our team... Read more

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Review of Helping Hands Home Care (Richmond) from Karen W (Sister-in-law of Client) published on 6 May 2026 Submitted via Website•

Overall Experience

I have selected April 26 for my review, However, my review covers the entire time we have been dealing with Helping hands, my husband and I have found them to be extremely helpful and caring in all respects, nothing is too much trouble and they always go the extra mile to ensure things go smoothly

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Richmond)

Good morning Karen, thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that throughout your time with Helping Hands, both you and your husband have found the team to be extremely helpful and caring in every respect. We are delighted to know that the... Read more

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Review of Helping Hands Home Care (Wimbledon) from Jennifer R (Daughter of Client) published on 5 May 2026 Submitted via Website•

Overall Experience

When you first have to arrange care and support for your loved one and the family it can be a very scary time. I was given a list consisting of three pages of different care companies to contact, its very difficult to decide who to contact ,luckily,
I was recommended to Helping Hands and from the first time I contacted them they have been amazing,totally professional,helpful,caring,understanding, considerate and thoughtful. Helping Hands visited with us at home and also at the hospital ward, it really gave us a sense that we could feel comfortable with them and were already supporting us through a maze of the NHS .
All of the carers have a professional and caring nature they take the time to talk to our dad and get to know him which is really important to us all.

I would have no problem recommending Helping Hands , thoroughly professional in every way.

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↩Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Thank you for taking the time to leave us a review, we really do appreciate it. We understand how overwhelming arranging care can feel, so it is wonderful to hear that you felt supported from your very first contact with us. It is especially reassuring to know that our team helped guide you through... Read more

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Awards / Recognitions (1)

29 May 2026Recipient: Helping Hands Home Care

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