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Home Care Provider Owned by Helping Hands Home Care in Lincolnshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in Lincolnshire

Only the locations & reviews in Lincolnshire for Helping Hands Home Care are showing below.

View the details of all 155 locations (with 1986 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Lincolnshire (1)

1 Home Care Provider owned by Helping Hands Home Care in Lincolnshire
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Helping Hands Home Care (Lincoln)
62 Clasketgate, Lincoln LN2 1JZ 
9.6 15 reviews
Helping Hands Home Care (Lincoln), Lincoln, Lincolnshire
"My mother will be 96 years old in March. Myself & my sister live in Devon, and having the excellent care team come in every other day to be…"   Read all 15 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands branch in Lincoln works tirelessly to maintain en excellent quality of service for each of its service users. It may be that you are returning home following a spell in hospital and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews in Lincolnshire (15)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.199) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Lincoln)

from Peter H (Son of Client) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother will be 96 years old in March. Myself & my sister live in Devon, and having the excellent care team come in every other day to be there when mum is doing her personal hygiene is a big worry off our hands. These ladies do a fantastic service, Mum says she is very happy with the level of care
she gets. For us, the carers are our eyes, and if there was a prolem Helping Hands would contact us straight away.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Lincoln)Good Morning Peter,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that your mother is happy with the care she receives, and that our visits every other day bring reassurance to you and your sister while you are both in Devon. It is wonderful to know that the team's support with her personal hygiene has helped to ease a significant worry for your family.
We are also pleased that you feel confident knowing our carers act as your eyes and will always contact you straight away should anything require attention. Your kind words mean a great deal to us.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
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Review of

Helping Hands Home Care (Lincoln)

from R C (Client) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helping Hands are a friendly, helpful service. They do regular reviews and help with any needs, such as help washing, giving out medication, help with dressing, etc.
The office staff are friendly and meet any requests.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Lincoln)Thank you for taking the time to leave us a review,we really appreciate it.
It is amazing to know you have found Helping Hands to be friendly, helpful and meet any requests where possible. We will be sure to pass on your feedback to the team who will be thrilled to read your comments.
Kindest regards
Katie
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Review of

Helping Hands Home Care (Lincoln)

from D A (Daughter of Client) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely top service for my Dad who suffers with Parkinson's. Only had to terminate as Dad is now in care home. Nothing was ever too much for helping hands. Thanks for your service at dad's home.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Lincoln)Thank you for taking the time to share your experience. We are truly grateful.
We are pleased to know that our team was able to provide the care and assistance your Dad needed at home with our visits and It is great to hear that nothing was ever too much trouble and that our service made a positive difference during a challenging time.
We wish your father all the very best in his new setting and hope he continues to receive the care and support he deserves.
The team will be thrilled to receive and read your comments when I pass on your feedback shortly.
Kindest regards
Katie
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Review of

Helping Hands Home Care (Lincoln)

from R P (Son of Client) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Helping Hands team in Lincoln have been looking after my mother for 6 years in her own home after her dementia diagnosis. They started small, to eventually providing 4 visits a day, managing all her needs and medication and supporting her with dressing, washing & showering. Most importantly, to
converse with her as they supported her.
Over this period, the carers rotated smoothly in and out of service, and all provided the care to my mother that I would hope to give. Within the agreed time and often longer. The team took her out on day trips and short trips to a garden centre or coffee shop, which she enjoyed. Over the six years, they have actively helped me support Mother, providing clean insights as to her needs and helping with doctors' and dentists' appointments when I could not.
They enabled my mother to live where she wanted and were with her in her final hours, always updating me at critical times. I have no hesitation in recommending Helping Hands Lincoln.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Lincoln)Thank you for taking the time to leaving us a review, we really do appreciate it.
We are so pleased to hear that during the 6 years we supported your Mother the carers have all provided the care you hoped for, conversing with her whilst supporting and managing all of her needs, as well as always updating you at critical times, and helping her to attend appointments or get out into the community on short trips.
It is also great to know the team have actively supported you to look after your Mother and enabled her to live where she wanted to be.
We will be sure to pass on your feedback to the team who will be delighted to receive and read your comments.
Kindest regards
Katie
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Review of

Helping Hands Home Care (Lincoln)

from D M (Grandson of Client) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using helping hands for my grandmother for a couple of years now and we are very happy with the service they provide. We need two carers as my gran is bed bound and they are almost always on time. They are always friendly and courteous and they engage well with my grandmother. She likes
all the carers that visit her.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Lincoln)Thank you for taking the time to leave us a review, we really are very grateful.
We are happy to hear you are very happy with the service the team provide for your Grandmother.
It is great to hear they are almost always on time and are always friendly, courteous and all engage well with your Gran.
We will be sure to pass on your feedback to the team who will be thrilled to receive your reveiw.
Kindest regards
Katie
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Review of

Helping Hands Home Care (Lincoln)

from M S (Daughter-in-law of Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the people that attend to my mother-in-law are kind, caring & considerate without them my mother-in-law wouldn't be able to stay in her own house so thank you to each and everyone of you. The work you do is amazing. Thank you for caring so much.
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Review of

Helping Hands Home Care (Lincoln)

from B M (Niece of Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a positive difference the care from Helping Hands has made to my uncle's life! An initial pre-care visit plus regular care plan reviews ensure my uncle's needs are understood and met. 15 months ago, he reluctantly accepted one visit a day for personal care. How he is happily receiving 3 daily visits
for personal care, 2 weekly cleaning visits and a 2 hour outing each week. Not only can my uncle remain living where he wants to but he seems much more confident. He like routine and carers are most reliable and punctual. It's a joy to see my uncle not only looking so smart but also talking and laughing more. Staff certainly go the extra mile!
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Review of

Helping Hands Home Care (Lincoln)

from April N (Granddaughter of Client) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands Home Care (Lincoln) carers were fantastic with my husband's Nan, and she thoroughly enjoyed the company of all of the girls. Our family would like to thank all at Helping Hands for the care provided to Nan.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Hi April, thank you so much for leaving us a lovely review! I'm delighted to hear how your husband's nan thoroughly enjoyed the company of all of our girls, and it is our absolute pleasure to provide her with support! Your feedback means the world to us.
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from Mark W (Son of Client) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Haven't had any problems at all.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Hi Mark, thank you so much for leaving a great review! Always happy to help!
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from Sarah T (Daughter of Client) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is 94, has cancer, which means she can only eat soft food and has severe memory loss. Helping Hands visit three times a day to ensure she’s eating suitable meals, giving her her medication, keeping her company, going for a walk and generally making sure she can manage everything. Since they started
in May, they’ve been wonderful. She enjoys their visits (says they’re “ a lovely bunch of ladies”). They keep an eye on her health and are very good at communicating with me if they’re worried about Mum. Due to the memory loss, I don’t believe Mum would be safe living alone any longer without Helping Hands. They enable her to stay in the home she loves so much. And they give me the piece of mind to know Mum’s safe.
On the administrative side, they’re very efficient. It’s really useful to have the times of visits each week and who’ll be visiting. Mum doesn’t always remember, but it means I can have a chat each day and remind her who’s visiting. Worth every penny.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Hi Sarah, thank you ever so much for leaving such a heartfelt review! I'm absolutely thrilled to hear how your mum is benefitting from our service and that she considers our carers to be a 'lovely bunch of ladies'. It's truly wonderful that we're able to give you the peace of mind that your mum is safe and being well looked after, and we can't thank you enough for your kind words.
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from Gillian Y (Wife of Client) published on 25 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The helpers have always been kind and cheerful, usually on time except when they could not find our new home. My husband seemed to welcome them all with no queries. All the carers observed the covid restrictions.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Thank you so much for leaving such a wonderful review! I'm thrilled to hear how your husband welcomed our carers and that they have always been so kind and cheerful. It is our absolute pleasure to provide your husband with support and we're so grateful for your feedback.
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from H P (Daughter of Client) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Helping Hands office team are very professional, organised and flexible and communication is excellent. Any issues we experience with Mum are responded to with guidance, patience and understanding. I have only met one of the carers, but I have confidence in the service and it is reliable, so I have
confidence in the staff. There will always be things in the care sector that don't go according to plan, but I have given Helping Hands 5 stars because of the overall positive experience.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Thank you so much for this wonderful review and the five stars! It's absolutely fantastic to hear how pleased you are with our service and that you consider us to be so professional and organised. Your kind feedback is very much appreciated!
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from D H (Client) published on 18 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands provide a high quality service and go the extra mile when required. They have made it possible for me to continue living independently. I would happily recommend their services to friends and family. Thanks guys and keep up the good work.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Thank you so much for this lovely review and recommendation! I'm thrilled to hear how we have made it possible for you to continue living independently and that you're happy with our service. Your kind words are very much appreciated!
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from Clare H (Daughter of Client) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Patience with my mum, not felt rushed. Asked about our house rabbit who then obliged and came in to say hello. Asked if anything needed doing and offered to clean the downstairs toilet. Afterwards, I noticed how clean it was and felt I couldn't use it. It was better than what I had been doing.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Thank you very much for leaving us a wonderful review! It's brilliant to hear how satisfied you are with our service and that our carers have done a great job. It's our pleasure to provide care for your mum and your kind feedback means the world to us!
Best wishes.
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Review of

Helping Hands Home Care (Lincoln)

from K N (Daughter of Client) published on 15 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have had to implement a care package for my dad and have found helping hands able to meet all our needs. Dad has had no complaints of any care and is not always the easiest to please, always reliable and to time, any problems or concerns have been easily and quickly resolved.
Reply from Sonia Holland, Branch Care Manager at Helping Hands Home Care (Lincoln)Thank you ever so much for leaving this wonderful review! It's brilliant to hear how our carers have been able to meet all of your dad's needs and that he is pleased with our service. Your kind feedback truly means a lot to us.
Best wishes.
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