Home Care Providers Owned by Helping Hands Home Care in Monmouthshire

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Group Review Score

Only the locations & reviews in Monmouthshire for Helping Hands Home Care are being shown.

Helping Hands Home Care Locations in Monmouthshire (1)

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1 Home Care Providers owned by Helping Hands Home Care in Monmouthshire
Helping Hands Home Care (Monmouth)
Suite 6, Singleton Court Business Park, Wonastow Road, Monmouth NP25 5JA
"We have been very happy with our carers and the service that Helping Hands Monmouth provides overall. Our carers are kind, considerate and..."Read all 7 reviews
Visiting Care from £33.15 / hour|Live-in Care from £1,675 / week

Offering a bespoke, professional home support service, Helping Hands Monmouth are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the leading home care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Helping Hands Home Care Reviews in Monmouthshire (7)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.245) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Showing 7 reviews matching selected criteria
Review of Helping Hands Home Care (Monmouth) from Sally S (Wife of Client) published on 10 December 2025 Submitted via Postal Card
Overall Experience

We have been very happy with our carers and the service that Helping Hands Monmouth provides overall. Our carers are kind, considerate and extremely helpful! Communication with the company is always easy and responsive. My husband has a terminal illness, and the respect he is afforded by our carers is very appreciated. As his wife, I also feel that they are looking out for me, too. Wonderful company, and we have already recommended to friends.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Monmouth)

Sally,

Thank you for taking the time to leave us a review, we really are very grateful.

We are pleased to hear that you have been very happy with the support the carers and the office team at Monmouth provides overall, and It is amazing to know the carers are respectful, kind, considerate...  

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Review of Helping Hands Home Care (Monmouth) from Mary C (Wife of Client) published on 30 September 2025 Submitted via Website
Overall Experience

The care provided was excellent, but important for me to have some respite from day to day care for my husband, to go on holiday for a week and know he was safe. He was very happy with the care he got.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Monmouth)

Thank you for taking the time to leave us a review, we really appreciate it. We are pleased to hear the care provided for your husband in order to provide you with some respite was excellent. It is also great to know he was very happy with the care he got and you were able to go on holiday knowing...  

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Review of Helping Hands Home Care (Monmouth) from A T (Daughter of Client) published on 22 May 2025 Submitted via Website
Overall Experience

We have been so impressed with the service provided by Helping Hands Monmouth. The care has been wonderful from the very start. We met with a lovely lady who gave us all the information needed and really put mum and us at ease. The carers are all so supportive and kind and really go out of their way to make sure mum is doing okay and is happy at home. Thank you so much Helping Hands.

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Review of Helping Hands Home Care (Monmouth) from A M (Husband of Client) published on 26 March 2025 Submitted via Website
Overall Experience

A class act of a care providing company, staff that call are trained well and all have all the attributes of a good carer. The communication with the office is spot on rotas sent prompt, and any days changed or canceled spot on! Always smiling friendly carers as well, I feel at ease because I work full time and my wife is in good hands with Helping Hands homecare, I would recommend them to anyone 10/10.

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Review of Helping Hands Home Care (Monmouth) from Lynne P (Client / Service User) published on 10 March 2025 Submitted via Website
Overall Experience
All of the Helping Hands office staff and visiting carers are very professional they offer support in all aspects of care packages for individual clients based on their own needs.
The care of the carers is outstanding and they are also very helpful, polite and very supportive to all clients.

Helping Hands go nice and beyond for all of their clients in all areas of the care they require.

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Review of Helping Hands Home Care (Monmouth) from James R (Son of Client) published on 10 March 2025 Submitted via Website
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The help we've received from Helping Hands has been invaluable! When seeking care for my elderly father, I found what could be a very stressful experience to be smooth and easy. When we needed to make some changes, I found the office staff to be very helpful, polite and understanding of our needs. I'm very pleased that we chose Helping Hands as our care provider.

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Review of Helping Hands Home Care (Monmouth) from Emma M (Daughter of Client) published on 10 March 2025 Submitted via Website
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My mum was in need of care after she had a fall and was taken into hospital. Helping Hands were very quick with setting up a package of care and all of the staff who helped my mum get back to her independence were all so lovely and thoughtful. Thank you once again helping hands Monmouth!

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There are currently no awards/recognitions posted yet for Helping Hands Home Care.

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