Home Care Providers Owned by Helping Hands Home Care in Bedfordshire

We urgently needed to source carers for my my Mum back in May and I came accross Helping Hands by luck and contacted head office. From that call the agency have gone above and beyond to help us provide Mum with a safe environment at home, offering regular updates to me and enabling her to continue to live in the house she has been in for over 50 years. Without exception all the staff have been caring, sociable and proficient, led by a very capable and outstanding team leader. Had Mum been able to remain in her home, we would undoubtedly have continued to use Helping Hands, but sadly she is no longer able to manage. Helping Hands have made this transition easier than expected. They are an amazing bunch of staff!

Helping Hands have provided excellent service over the past 6 months for my mother. She has mild dementia but they were wonderful with her, regularly reviewed care, happy to provide extra at short notice, and provided wonderful carers, who actually cared about her. We got phone calls when they were concerned about something and it was very clear the client they were providing care for is to the forefront of everything they do

I use Helping Hands to provide daily care to my mother of 91 years. Mum suffers from dementia and macular degeneration. From the very onset of our relationship with Helping Hands, it was clear that they are a polished, professional organisation who pride themselves in delivering a high standard of care. I cannot fault the level of attention and care provided to my mother. I highly recommend Helping Hands to anyone who finds themselves in a position whereby they require the services of a professional care organisation who goes that one step beyond in delivering a high standard of care to a loved one, and at a competitive rate.

My mum contracted Covid-19 during the pandemic which caused her to also get a minor stroke so unfortunately she can become forgetful at times. So at first i was worried that the domestic staff would not respect my mum, now that she will need extra assistance.

However, i did not need to worry because Lucy and the domestic team are so respectful, patient and understanding. They make things much easier by assisting my mum with her care needs.

They are genuinely some of the most nicest care professionals i have ever had the pleasure of meeting.

Thanks again Helping Hands

Such a great team my father really bonded with his carer and I can't highly recommend Helping Hands enough from start to finish they treated us with care respect and understanding. Great communication also thanks for everything

After contacting head office we arranged a meet up at my parents to discuss their needs they have had 3/4 familiar carers now for 5 months all have been kind caring and reliable.

I am very pleased with the service and my carer is always punctual, reliable, friendly and helpful.