Home Care Providers Owned by Helping Hands Home Care in Nottinghamshire
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Nottinghamshire for Helping Hands Home Care are showing below.
View the details of all 150 locations (with 1732 reviews) owned by Helping Hands Home Care
Helping Hands Home Care Locations in Nottinghamshire (4)
Helping Hands Home Care (Arnold)
9.8
21 reviews
Arnold Office Suite 11, Arnold Business Centre, Brookfield Road, Arnold NG5 7ER
"All representatives of Helping Hands (West Bridgeford) are thoughtful and professional. They are great ambassadors of the brand. In…" Read all 21 reviews
Helping Hands Home Care (Beeston) is dedicated to offering tailored home care and support. The Beeston team cover care across the team Nottinghamshire community, including Arnold, Beeston, Colwick, Gedling, Hyson Green, Netherfield, Stapleford and… Read more about Helping Hands Home Care (Arnold)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32.40 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care (West Bridgford)
9.2
9 reviews
Office 2, 18-20, Wollaton Road, Beeston, Nottingham NG9 2NR
"Mum had care mainly on only 1 day per week and once for a full week whilst I was away. The carers were always punctual and well aware of…" Read all 9 reviews
One of the leading home care providers in the UK, Helping Hands West Bridgford offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or your loved ones in the comfort of your own home. Whether… Read more about Helping Hands Home Care (West Bridgford)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £32.40 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care (Newark)
8.2
8 reviews
1A Appleton Gate, Newark-on-Trent NG24 1JR
"Care given by the Newark team at Helping Hands was excellent. I would recommend them, and have, to family and friends.…" Read all 8 reviews
Helping Hands Home Care (Newark) offers a fully managed service that is regulated by the Care Quality Commission (CQC). Whether you need regular hourly visits throughout the week to help you with daily tasks, or more intensive live-in support for… Read more about Helping Hands Home Care (Newark)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £33.05 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care (Mansfield)
8.2
7 reviews
Room 107, Level 1, East Wing, Mansfield Business Centre, Ashfield Avenue, Mansfield NG18 2AE
"All the care we received was outstanding. Always on time, nothing was ever too much for them to do. The carers were always very passionate…" Read all 7 reviews
Home Hands' branch in Sutton In Ashfield is renowned for its high-quality care. The team has the skills, expertise and reputation to provide only the best care when, and where, it matters the most. It may be that you are returning home following a… Read more about Helping Hands Home Care (Mansfield)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £31.70 / hour
- Live-in Care from £1,595 / week
Helping Hands Home Care Reviews in Nottinghamshire (45)
9.1
Helping Hands Home Care has a Group Review Score of 9.1 (9.098) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
Review of
Helping Hands Home Care (West Bridgford)
from M M (Client) published on 13 October 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Niamh is very helpful and caring. Nothing is too much trouble. I'm very pleased when I see her; she always treats me with dignity. All in all, she is very good.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (West Bridgford)
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Review of
Helping Hands Home Care (West Bridgford)
from Louise R (Daughter of Client) published on 30 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum had care mainly on only 1 day per week and once for a full week whilst I was away. The carers were always punctual and well aware of the care that was needed for Mum. Mum was not always easy to care for as she was reluctant to have help. However staff were always very friendly, patient and persevered
with her. Mum was treated with dignity and spoken to in a good way even though she struggled to communicate well with people. We were happy with the care that Mum received and as such my mother in law will be using the company soon.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (West Bridgford)
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Review of
Helping Hands Home Care (West Bridgford)
from Fiona M (Daughter of Client) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy with the care that mum has received from Helping Hands. The carers are kind and patient - as she has dementia. They are friendly, and she looks forward to seeing them. I appreciate that they are proactive in thinking about what needs to be done, and will immediately alert me if they
have any concerns about mum.
Reply from Sue Kennedy, Home Manager at Helping Hands Home Care (West Bridgford)
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Review of
Helping Hands Home Care (Arnold)
from M W (Son-in-law of Client) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All representatives of Helping Hands (West Bridgeford) are thoughtful and professional. They are great ambassadors of the brand. In particular, carers undertake their duties efficiently and with a smile - which builds a good rapport with the client.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Arnold)
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Review of
Helping Hands Home Care (West Bridgford)
from Liz H (Wife of Client) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
1) Regular carers v good, caring, competent and good rapport with client.
2) Management re rotas better now & action taken more quickly now, some have left the office.
3) HHH Care (W Bridgeford) is misleading as the office in Beeton.
4) Carers are sometimes anxious and under pressure to work quickly
2) Management re rotas better now & action taken more quickly now, some have left the office.
3) HHH Care (W Bridgeford) is misleading as the office in Beeton.
4) Carers are sometimes anxious and under pressure to work quickly
cos of insufficient travel time between clients.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (West Bridgford)
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Review of
Helping Hands Home Care (West Bridgford)
from I C (Client) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is very satisfying the care you provide thanks!
All the carers have been very pleasant and did the job well!
We have become friends! Which is very nice and I look forward to seeing them.
All the carers have been very pleasant and did the job well!
We have become friends! Which is very nice and I look forward to seeing them.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (West Bridgford)
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Review of
Helping Hands Home Care (West Bridgford)
from Janet C (Client) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Couldn't manage without them!
Very helpful, service with a smile.
Always willing to do what I ask for.
Reliable & trustworthy.
Always treated with dignity, essential for this job.
Friendly & polite.
Very helpful, service with a smile.
Always willing to do what I ask for.
Reliable & trustworthy.
Always treated with dignity, essential for this job.
Friendly & polite.
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Review of
Helping Hands Home Care (Arnold)
from Susan B (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Have not been a user of the help that this Care Provider provides only for a short time at the moment, but I am quite happy on the help that they provide and I am sure that there will be no reasons where I will have to review the help which they provide in the near future
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Review of
Helping Hands Home Care (Arnold)
from Anne T (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has received outstanding care and support from the helping hands team in the last year. With their help she has been able to remain in her own home and we have had peace of mind knowing she has her morning visits to start each day.
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Review of
Helping Hands Home Care (Arnold)
from Alison G (Daughter of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It is difficult to overstate the exceptional level of care provided to my mum by the individual carers. They are kind, efficient, thoughtful & very attuned to mum's complex needs. They are always quick to ask if unsure about anything & seem to work well as a team in terms of information sharing. The
office staff are equally helpful and endlessly patient. We would all be lost without them.
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Review of
Helping Hands Home Care (Newark)
from Anna P (Daughter of Client) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Care given by the Newark team at Helping Hands was excellent. I would recommend them, and have, to family and friends.
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Review of
Helping Hands Home Care (Arnold)
from J W (Client) published on 21 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the service very good and helpful. The carers are polite and helpful, care in particular is first class. They always arrive on time and do tasks that I ask for them. My only wish is that I had one carer only not a mixture. I know that is a problem but in an ideal world it would help.
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Review of
Helping Hands Home Care (Mansfield)
from A S (Daughter of Client) published on 3 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nothing is too much trouble for the management team to arrange or address. Any problems are dealt with immediately and with positive outcomes. The carers are polite and treat Mum kindly and with care and respect.
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Review of
Helping Hands Home Care (Mansfield)
from L V (Daughter of Client) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the care we received was outstanding. Always on time, nothing was ever too much for them to do. The carers were always very passionate about the care that they gave, always made time to sit and chat with them, and made the client feel relaxed and at ease. Dad always looked forward to them coming,
they made him smile/laugh which made his day. I will always be thankful to them all for that.
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Review of
Helping Hands Home Care (Arnold)
from S H (Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm pleased to say that my care in the last three months has been extremely good. I've had help each morning and evening by several carers who have all been pleasant, very helpful and looked after my needs in an efficient and friendly way. They have all helped me to recover from my recent stroke and
to get back to be able to care for myself as well as possible.
I now have decided that I can manage on my own with help from family and would like to thank everyone concerned for their care and encouragement.
I now have decided that I can manage on my own with help from family and would like to thank everyone concerned for their care and encouragement.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Arnold)
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Review of
Helping Hands Home Care (Arnold)
from M S (Daughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helping Hands Home Care stepped in to visit my mother after the previous carers made her feel uncomfortable in her own home.
They are all extremely professional, friendly and mum feels safe and secure with all her visits. They chat to mum, nothing is too much trouble for any of the carers, they go
They are all extremely professional, friendly and mum feels safe and secure with all her visits. They chat to mum, nothing is too much trouble for any of the carers, they go
above and beyond.
Love having a rota to know who's visiting for the week.
Overall excellent choice we made to move to Helping Hands.
Love having a rota to know who's visiting for the week.
Overall excellent choice we made to move to Helping Hands.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Arnold)
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Review of
Helping Hands Home Care (Arnold)
from M C (Client) published on 14 January 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
With one exception, I have been very pleased with the service I have received over the past year,.
The helpers have been pleasant, helpful and willing to do anything I have asked them to do.
On the downside I have twice requested that I have the same helper every week and if this is not possible then
The helpers have been pleasant, helpful and willing to do anything I have asked them to do.
On the downside I have twice requested that I have the same helper every week and if this is not possible then
no more than three different ones. For some weeks I was having a different helper every week which was not satisfactory. The other criticism I have is that on a few occasions they have been late, once by 40 minutes. I am aware that this can be unavoidable but all I ask is for a phone call to let me know when they will be coming.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Arnold)
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Review of
Helping Hands Home Care (Arnold)
from S D (Niece of Client) published on 14 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The office staff and carers of Helping Hands Home Care, Beeston have been exemplary since we started using them. The carers are friendly, helpful and show genuine care for my uncle and his needs. Nothing is too much trouble. I am not local to my uncle so it is really reassuring to know that he is in
good hands. I find it so useful to log in to my computer and to read the daily records. I am always notified of any concerns. Thank you.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Arnold)
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Review of
Helping Hands Home Care (Newark)
from J P (Client) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Helping Hands Home Care provide a good service for us. Regular carers which is important. Delighted with carers who visit. Not as flexible as outlined at initial interview.
Cost issue, we use three care companies when on holiday in the Lake District, North Yorkshire and County Durham, all three provide
Cost issue, we use three care companies when on holiday in the Lake District, North Yorkshire and County Durham, all three provide
a comparable level of care at up to £10 a day cheaper.
Helping hands, due to its size should have economies of scale, there is no evidence of this.
Helping hands, due to its size should have economies of scale, there is no evidence of this.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Newark)
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Review of
Helping Hands Home Care (Arnold)
from John S (Nephew of Client) published on 23 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Although I don't often see the carers, I have found them to be caring and professional in my dealings with the office staff and the occasional phone call from a carer. An online portal allows me to read about each visit.
Reply from Lee D, Sales Enablement Manager at Helping Hands Home Care (Arnold)
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