Home Care Providers Owned by Helping Hands Home Care in Nottinghamshire

Whether you need help for a short or long time then from my experience I highly recommend Helping Hands

They helped us out at short notice and we highly recommend them.

Highly recommended. Everyone in the team honestly cares. I've been my Mum's primary carer since I moved her in with me over five years ago, but for the last year Mum's needed carers to come in during the days I work, and each one has been brilliant, contacting me immediately with any questions or concerns, and they go out of their way to make sure Mum is reassured and safe. I've asked them to come in and sleep over for two nights one weekend, and that too went perfectly smoothly, not least because the team's internal communications are so diligent. And if you have any concerns, they listen and deal with them immediately. 10 out of 10 for organization and communication, 10 out of 10 for caring.

Good overall, although a few of the carers seem to choose when they turn up. They are always within the 15-minute late/early slot, but some seem to always turn up with 5 minutes to spare and after the second carer has almost finished with my father. Having said this, all of the carers are polite, friendly and seem to care.

Overall I'm happy

Overall the service my grandma has recieved has been 10/10

Mum has been using Helping Hands services for the past 5 months following a hospital stay left her needing some additional support. All the team have been excellent, not only do they provide confidence for personal care but also help Mum with the day to day tasks to enable her to retain her independence at home. For myself , Helping Hands gives me comfort in knowing that Mum gets a 'welfare check' every day as well as a friendly face to chat to and ensure all is well.

I requested some respite help for my mum 3 years ago and was well pleased with the care and support, and the whole staff and management team. We now require daily support, which has so far been excellent. My mum is treated with respect, kindness and dignity. The care staff are very good with Mum. Mangement were also very good to Mum and were able to accommodate our needs in a short time.

The Helping Hands carers built up such lovely relationships with Mum. They treated her with dignity and respect and she enjoyed their company. In her last days it was a comfort to know that we were all being supported by their kindness and professionalism.

We have been happy with the care provided for our mum. The carers have all been friendly and helpful. Helping Hands were very responsive and accommodative when we needed extra visits at relatively short notice.

Helping Hands are very good. They go above and beyond to help me. They check to make sure I have enough medication. All the carers are lovely. Thank you.

I have been very pleased with the carers who come to help me. They are polite and very helpful.

Mum looks forward to the carers coming in on a tea time. They make her tea and shower and chat to her. They are always on time, friendly and helpful and lovely with mum. Brilliant service. Thank you.

As a family we are extremely pleased with the level of care received by Mum. Most importantly she is very happy with the carers particularly their attitude and the way they respectfully listen to her needs and wishes. We would definitely recommend Helping Hands Newark.

Helping Hands Carers are always there for my Auntie with just the best, most caring, above and beyond service that you can imagine. I'm so glad we found Helping Hands as their entire team are fantastic. They all truly care about my Auntie, giving extra time when it is required. My husband always says you get what you pay for, Helping hands are very very good value for money.

Overall, it's not too bad. Over the months, there has been a few problems with certain members of staff that has been resolved with the management. Hopefully, the treatment will now be stable.

Niamh is very helpful and caring. Nothing is too much trouble. I'm very pleased when I see her; she always treats me with dignity. All in all, she is very good.

Mum had care mainly on only 1 day per week and once for a full week whilst I was away. The carers were always punctual and well aware of the care that was needed for Mum. Mum was not always easy to care for as she was reluctant to have help. However staff were always very friendly, patient and persevered with her. Mum was treated with dignity and spoken to in a good way even though she struggled to communicate well with people. We were happy with the care that Mum received and as such my mother in law will be using the company soon.

I am very happy with the care that mum has received from Helping Hands. The carers are kind and patient - as she has dementia. They are friendly, and she looks forward to seeing them. I appreciate that they are proactive in thinking about what needs to be done, and will immediately alert me if they have any concerns about mum.

All representatives of Helping Hands (West Bridgeford) are thoughtful and professional. They are great ambassadors of the brand. In particular, carers undertake their duties efficiently and with a smile - which builds a good rapport with the client.