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Home Care Provider Owned by Helping Hands Home Care in Warwickshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in Warwickshire

Only the locations & reviews in Warwickshire for Helping Hands Home Care are showing below.

View the details of all 155 locations (with 2015 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Warwickshire (1)

1 Home Care Provider owned by Helping Hands Home Care in Warwickshire
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Helping Hands Home Care (Warwickshire)
Arden Quarter, Alcester Road, Stratford-upon-Avon CV37 6PP 
9.6 8 reviews
Helping Hands Home Care (Warwickshire), Stratford-upon-Avon, Warwickshire
"Helping Hands provided the care and companionship I needed for a week following eye surgery. I live on my own and knowing that qualified…"   Read all 8 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Warwickshire branch provides person-centred care that enables people to continue to lead meaningful lives ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews in Warwickshire (8)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.213) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Date Published
  • 8
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Reviewer Connection to Helping Hands Home Care
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Review of

Helping Hands Home Care (Warwickshire)

from Angela B (Client) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands provided the care and companionship I needed for a week following eye surgery. I live on my own and knowing that qualified carers would be visiting twice a day was invaluable. Different staff came in over the week but it did not matter. Each had detailed notes about who I was and what
I needed. They cooked me excellent meals with good conversation and company. They were caring, calm, professional and respectful. I would not hesitate to book them again or recommend them to anyone needing support in the home. I was also very impressed with the way I was assessed and the home visit to establish what my needs were face to face.
I had previously used Helping Hands before when my husband was very ill with dementia in 2024. Again excellent carers which was the reason I returned to the company.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Angela,

Thank you for taking the time to leave such a thoughtful review, we really do appreciate it. We are delighted to hear that the care and companionship provided following your eye surgery gave you reassurance and peace of mind, particularly as you live on your own. It is wonderful to know that the twice-daily visits were invaluable.
We are pleased to hear that, although different carers supported you throughout the week, each was well informed of your needs and provided consistent, caring, professional, and respectful support. Your kind comments about the meals, conversation, and company are especially appreciated.
Thank you also for your positive feedback about the assessment process and for choosing Helping Hands again following your experience in 2024. Your continued trust means a great deal to us.
We will be sure to share your feedback with the team who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from K L (Niece of Client) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping hands have provided high quality and sensitive support to our aunt. The care professionals and office staff are responsive to any feedback and have worked closely with us to formulate a care plan, adapting their approach to her changing needs. It's clear all staff have a good level of training
and awareness of the needs of someone with a dementia. All care professionals have used their initiative to make sure all tasks are completed and their notes have been invaluable to us in monitoring how our aunt is on a day to day basis. Having had a less than satisfactory experience with a previous agency our expectations have been exceeded and we would have no hesitation in recommending helping hands to others.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Good Morning

Thank you for your thoughtful feedback. We are so pleased to hear that the support provided to your aunt has met your expectations and that our care professionals and office team have been responsive and collaborative in developing a care plan tailored to her needs. It is wonderful to know that their training and awareness have made a positive difference, and that the notes have been helpful for you in monitoring her well being.

Your kind words about exceeding your expectations, especially following a previous experience, mean a great deal to us. We truly appreciate your recommendation.

We will be sure to share your feedback with the team.

Kindest regards
Katie
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Elaine G (Sister-in-law of Client) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the Carers have been attentive to my relative's needs, were friendly and cheerful and overall made his daily life much more enjoyable. He welcomed their company and it was a relief to myself to know that highly trained people were caring for him on a daily basis, making sure he was eating well and
who were also alert to any health needs which may arise.
Reply from Sue Kennedy, Customer Experience Manager at Helping Hands Home Care (Warwickshire)Elaine,

Thank you so much for taking time to leave us a review, we really appreciate it.
It's reassuring to know you feel our team are providing a friendly and cheerful service for your relative, ensuring he is eating well and alerting you to any changing needs.

With very best wishes
Sue
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  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Charlotte G (Sister of Client) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall a great experience. Very helpful and informative.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Charlotte,

Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that your overall experience with Helping Hands has been great and the team are very helpful and informative.

We will be sure to share your feedback with you local office, who will be delighted to read your comments.

Kindest regards
Katie
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Brian D (Son of Client) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since July Helping Hands have been looking after my mother, the standard of care is fantastic. My mother has been treated with kindness and respect, and the carers have helped give her more confidence in her everyday life. We have nothing but praise for the carers and management, they have really helped.
We would recommend them for great care.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Brian, Thank you for taking the time to leave us a 5* review, we really do appreciate it.We are pleased to hear you have found the standard of care the team have been providing for your Mother has been fantastic.It is also great to know the carers have helped to give your Mother more confidence in her everyday life and have treated her with kindness and respect.We will be sure to pass on your feedback to the team.Kindest regards Katie
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  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from John L (Son of Client) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently, my father experienced prostate issues and required a catheter fitted by the NHS. After discussing things with both my parents, we agreed it would be helpful to seek additional support with changing the weekly catheter bag. A relative recommended Helping Hands, having heard excellent feedback
about their services.
From my very first contact with the Stratford Management team, they have been professional, supportive, and patient with both my parents and myself. A carer now visits once a week, always arrives on time, and provides excellent support to my father.
We recently had a three-month review with the Management team, during which my father expressed how pleased he was with the care he has been receiving. He said he feels well supported and that he trusts his carer completely. Overall, we are incredibly pleased with the service provided and have full confidence in the care and professionalism of the team.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)John,
Thank you for taking the time to leave us a review we really are very grateful.
We are thrilled to hear that after you have heard excellent feedback about our services, you have have found Helping Hands to have been professional, supportive and patient with both your parents and yourself.
We will be sure to pass on your feedback to the team
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Edward H (Nephew of Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Uncle (who has dementia) is receiving is absolutely outstanding. He lives alone, is frail but very independent. From his initial professional assessment to this day we as a family have seen a positive increase to his quality of life. The carers are always in first contact with me as I am
my Uncle's power of attorney, I have a great relationship with the care manager as we all have my Uncle's best wishes at heart. If there is anything at all they are quick to let me know so I can resolve any issues.
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Colin P (Husband of Client) published on 3 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, quite satisfactory. As we are new to this type of service we are unable to comment much further and as time goes on we will be more able to judge. Apart from the occasional lateness which we know may not be avoided and the early hiccup with the credit control department having lost my original
direct debit mandate form, I have no further comments.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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