Home Care Providers Owned by Helping Hands Home Care in Shropshire

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Group Review Score

Only the locations & reviews in Shropshire for Helping Hands Home Care are being shown.

Helping Hands Home Care Locations in Shropshire (1)

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1 Home Care Providers owned by Helping Hands Home Care in Shropshire
Helping Hands Home Care (Shrewsbury)
Unit 2, Park Plaza, Battlefield Enterprise Park, Shrewsbury SY1 3AF
9.14 Reviews
Helping Hands Home Care
Helping Hands Home Care (Shrewsbury)
"My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and..."Read all 4 reviews
Visiting Care from £35.20 / hour|Live-in Care from £1,825 / week

Helping Hands' Shrewsbury & Telford branch is on hand whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care

Helping Hands Home Care Reviews in Shropshire (4)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.248) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Showing 4 reviews matching selected criteria
Review of Helping Hands Home Care (Shrewsbury) from A D (Son of Client) published on 9 April 2026 Submitted via Website
Overall Experience
Have been involved with my mum for 2 years and have provided a consistent service
My mums needs fortunately haven't changed so the care hasn't been needed to be adjusted

It gives me and my family some reassurance that my mum can continue to live independently

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Shrewsbury)

Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that we have been supporting your mum for the past two years with a consistent level of care and that her needs have remained stable throughout this time. It is reassuring to know that this...  

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Treated with Dignity
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No Rating
Review of Helping Hands Home Care (Shrewsbury) from Jayne W (Daughter of Client) published on 25 November 2025 Submitted via Website
Overall Experience

My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and feelings are taken into account. Communication is good with family. Over the past year we have seen regular carers on the rota each week, so trusting relationships are good. I know that both she and I value those carers very much.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Shrewsbury)

Good afternoon Jayne, Thank you for taking the time to leave us a review, we really do appreciate it. We're delighted to hear that your mum Mum is being treated with dignity and respect by our carers, and that her wishes are always considered. Building trusting relationships and maintaining good...  

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Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review of Helping Hands Home Care (Shrewsbury) from Christine B (Daughter of Client) published on 18 August 2025 Submitted via Website
Overall Experience

Excellent. Very happy with all aspects of service. Staff are super helpful and always go the extra mile. We have been clients over a number of years. They are extremely quick at sorting out any problems/ issues.

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Treated with Dignity
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Review of Helping Hands Home Care (Shrewsbury) from Carol Eunice D (Daughter of Client) published on 11 August 2025 Submitted via Website
Overall Experience
Mum finds all the carers helpful and above all caring and they always ask if there is anything else she needs.

They are very thorough and when Mum had a chest infection in February 2025 they rang me to say that they thought that she was under the weather - I feel reassured that someone else is keeping an eye on mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care.

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