Helping Hands Home Care in Hertfordshire | 4 Home Care Providers

Review of
Helping Hands Home Care (St Albans)
from Ian M (Client) published on 22 August 2025

Submitted via Website • Report

Overall Experience

I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful around the flat. As well as his help I enjoy our conversations and we have got to know each other well. He has been very encouraging in helping me with my exercise

and walking. I look forward to his visits. Substitutes have also been very helpful.

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Review of
Helping Hands Home Care (Letchworth)
from K P (Daughter of Client) published on 18 August 2025

Submitted via Website • Report

Overall Experience

A particular member of staff comes regularly to help with general cleaning. She is always on time and does an excellent job. She leaves the house tidy and all carpets are spotless. She is very polite and well presented. This staff member is a pleasure to have in the house.

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Review of
Helping Hands Home Care (St Albans)
from Sheila T (Partner of Client) published on 31 July 2025

Submitted via Website • Report

Overall Experience

We are happy with the care provided from Helping Hands. We have the same carer every week which is vital as the client has Alzheimer's disease. He always turns up early,pleasant and engaging. On occasions we have had other carers to cover leave etc. Again happy with the replacement carers .Communication

from the company is good. I would and have recommended Helping Hands to others.

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Review of
Helping Hands Home Care (Hertford)
from Alberto V (Mother of Client) published on 17 July 2025

Submitted via Website • Report

Overall Experience

Helped my mum post an operation as she had limited mobility.

The whole team at 'Helping Hands' were excellent from the admin team to the caring staff.

I would have no hesitation recommending them to friends & family.

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Review of
Helping Hands Home Care (St Albans)
from Roger S (Son of Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience

We found Helping Hands very useful in that it allowed my aged father to remain in his own home and live an acceptable level of independent living. Helping Hands were always flexible to varying situations and the level of service was always high. The carers were always very supportive and developed a

bond with my father.

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Review of
Helping Hands Home Care (Letchworth)
from Mandi D (Daughter-in-law of Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience

My father-in-law had Helping Hands coming in to see him for about 4 months, from November 2024 to February 2025, after he was discharged from Rehab.
Firstly we had very little notice that he was being discharged but this didn't phase Helping Hands and they managed to set up a care package and start

visiting my father-in-law within 48hrs.
All of the carers treated him with dignity and respect, Encouraged him to help himself and helped him to gain his confidence back after being unable to walk for weeks. They helped him with his personal care, to prepare meals and drinks and assist him with his medication.
They gave us total confidence that he was being looked after and supported that we even managed to have some time away, which we hadn't been able to do for over 3 years.

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Review of
Helping Hands Home Care (Letchworth)
from A C (Client) published on 13 June 2025

Submitted via Website • Report

Overall Experience

The carers have been coming in to me for over a year and when I wanted to increase my visits from 1 to 3 it happened straight away. They do take care of all my domestic needs really well supporting me with domestic and personal needs. When they do my shopping they will also go and do the extra bits

like sorting my hearing aids and watch batteries. Nothing is too much trouble they allow me to stay at home and I look forward to their visits

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Review of
Helping Hands Home Care (Letchworth)
from J H (Daughter of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

Helping Hands have been fantastic in helping our family member, who has dementia, live a safe and dignified life at home. We couldn't manage without them. They help us with daily care calls as well as transport and accompaniment for additional health appointments, a weekly shopping visit, and support

with social trips too. The office staff are fantastic, always responding quickly and doing what they can to help us. The carers are excellent. They're always kind and patient, and make sure to pass on anything they notice either with our family member or around the house, noting things like changes in mood, any repairs that need doing, etc. Can't thank the staff enough and we're very grateful to them!

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Review of
Helping Hands Home Care (Watford)
from Gisella G (Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

I have been using Helping Hands for 3 months,following hip surgery. I have been very satisfied with the team of helpers provided.They have all been helpful,kind and certainly a major factor in my recovery. All staff arrived on time and undertook the tasks efficiently . I have recommended the company

to many friends.

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Review of
Helping Hands Home Care (Hertford)
from Simone P (Wife of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

My husband, generally has a 2 hour visit weekly and 99% of the time he has the same carer who now feels like a friend to us both. He has very poor mobility and has mixed dementia. I deal with his day to day care but the carer provides great company for him and they always go out for a walk (my husband

on his scooter). From the first moment we met her I knew she understood his needs. My husband enjoys his time with the carer enormously and the stimulation she gives him with chats and laughter are just what he needs. One of the aspects of Helping Hands that is particularly valuable to us is that I am able to change arrangements easily - cancelling if we are going away or book an extra call when required.

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Review of
Helping Hands Home Care (Letchworth)
from S N (Client) published on 2 June 2025

Submitted via Website • Report

Overall Experience

I have been using Helping Hands for several months
They provide domestic Help and companionship.
I find they go the extra mile and always willing to support me in any way they can.
They clean my house like it was theirs
They are always friendly and polite and give me a real sense of support

and security.

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Review of
Helping Hands Home Care (Hertford)
from Janet R (Power of Attorney of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

I had arranged for my uncle to have weekly visits from Helping Hands some months ago as he was starting to need some more help at home. I am his nearest supporter and live 300 miles away. The organisation and visits were professionally organised, tailored to his needs and incredibly caring.

This

week he had an emergency admission to hospital and the support we received was exceptional. Nothing was a problem. Additional visits were arranged to take him clothing and supplies, a short notice change of schedule to bring him home which was only possible when a particular member of staff came in on her day off to facilitate this. Another member of staff works tirelessly to arrange daily visits for him to enable him to be well supported until I can come down and take control in person.

Without their wonderful support we managed to make a very distressful situation for my uncle much more manageable.

I will be forever grateful.

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Review of
Helping Hands Home Care (Letchworth)
from P H (Husband of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

My wife has had Alzheimer's for the last five years, and in that time has broken her wrist and had a stroke debilitating her left side. She is bed bound and for the last 3 years Letchworth Helping Hands have visited her 3 times a day, without fail, tending to all her needs. Their Carers are always

cheerful,competent and patient dealing with her very variable moods. They have also provided a respite sitting service, allowing me free time, during which they both keep my wife company and look after my small home doing the cleaning, washing ironing and other household chores. I couldn't cope without their support.

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Review of
Helping Hands Home Care (Watford)
from Chris A (Son of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

we have been using HH carers for my mother for some time, mum rapidly deteriorated over a few days we needed to increase her care visits from once to 4 times a day HH achieved this on the same days of asking. Exceptional support from HH whilst also trying to ensure continuity of cares.
highly professional

and compassionate responsive care provider.

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Review of
Helping Hands Home Care (Letchworth)
from Betty H (Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience

I have been with helping hands for over 2 years, I use this service for companionship and to support me out in the community and to any appointments I may need help with. I have been enjoying going out and going to the garden centre also shopping and help with gardening and visiting friends. I look

foward to my weekly visits and enjoy them very much, my family do not live close by so this gives me a good opportunity to get out and be independent. I also know if I need any extra help that the service is always here for me to support me if my circumstances change.

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Review of
Helping Hands Home Care (Letchworth)
from Robert A (Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience

I have been using the Helping Hands service since January 2025 after my release from Hospital, and I have found it to be great for me. I was very wary of having a stranger helping me have a shower, but I was soon put at ease. I have not had any issues with any of the staff that have been sent over to

assist me and look after me when I have a shower. I have had 4 different carers in the weeks/months that I have been using the service, both male and female and all have been very professional.and could not do enough for me.
I would recommend their services.

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Review of
Helping Hands Home Care (Watford)
from R H (Client) assisted by family/friend published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

I am very happy with my carer, she does all the things I want and is very helpful and friendly. I look forward to her visits.

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Review of
Helping Hands Home Care (Watford)
from M C (Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

I have been well informed in advance about the carers coming. They have been excellent time keepers. Willing and kind.

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Review of
Helping Hands Home Care (Watford)
from C P (Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

I have found the Helping Hands Home Care Watford office to be most helpful. The one issue is when my regular carer has her weekend off which she thoroughly earns, some replacement carers seem to have an inability to arrive on time.

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Review of
Helping Hands Home Care (Watford)
from M M (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

The service we have received from Helping Hands has been excellent. From management support to the carers themselves, we've been working together to support my mum. We could not cope without them and we hold them in very high regard.

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Home Care Providers Owned by Helping Hands Home Care in Hertfordshire

Helping Hands Home Care Locations in Hertfordshire (4)

Helping Hands Home Care Reviews in Hertfordshire (71)

Helping Hands Home Care (St Albans)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (St Albans)

Helping Hands Home Care (Hertford)

Helping Hands Home Care (St Albans)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Watford)

Helping Hands Home Care (Hertford)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Hertford)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Watford)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Letchworth)

Helping Hands Home Care (Watford)

Helping Hands Home Care (Watford)

Helping Hands Home Care (Watford)

Helping Hands Home Care (Watford)

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