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Home Care Providers Owned by Helping Hands Home Care in Hertfordshire

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Hertfordshire

Only the locations & reviews in Hertfordshire for Helping Hands Home Care are showing below.

View the details of all 155 locations (with 1986 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Hertfordshire (4)

4 Home Care Providers owned by Helping Hands Home Care in Hertfordshire
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Helping Hands Home Care (Letchworth)
9 Leys Avenue, Letchworth Garden City SG6 3EA 
9.7 17 reviews
Helping Hands Home Care (Letchworth), Letchworth Garden City, Hertfordshire
"Yasmin from Helping Hands and her team of amazing Carers, too many to mention are amazing. The compassion and attention they have shown…"   Read all 17 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands' Letchworth team is friendly and empathetic and provides a wide range of care, from supporting young adults getting to and from university to assisting those who have suffered a complex ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Watford)
20 Market Street, Watford WD18 0PD 
9.6 20 reviews
Helping Hands Home Care (Watford), Watford, Hertfordshire
"I have been using Helping Hands for 3 months,following hip surgery. I have been very satisfied with the team of helpers provided.They have…"   Read all 20 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Watford is able to provide anything from 30-minute visits to 24-hour live-in care and as the UK’s leading homecare provider with a network of over 100 branches, Helping Hands are ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Hertford)
20 St Andrew Street, Hertford SG14 1JA 
9.6 10 reviews
Helping Hands Home Care (Hertford), Hertford, Hertfordshire
"We have used Helping Hands (Hertford) for a number of years now to support mum living in her own home. Mum passed away recently at the age…"   Read all 10 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands' branch in the historic town of Hertford provides bespoke home care services, including hourly visits and 24-hour live-in care, across Bishops Stortford, Harlow, Hertford, Stapleford, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (St Albans)
2 Canberra House, London Road, St Albans AL1 1LE 
8.8 30 reviews
Helping Hands Home Care (St Albans), St Albans, Hertfordshire
"I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful…"   Read all 30 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Harpenden) provides care to people in their own homes in St Albans, Harpenden, Chiswell Green, London Colney, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews in Hertfordshire (77)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.199) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Letchworth)

from B S (Cousin of Client) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Yasmin from Helping Hands and her team of amazing Carers, too many to mention are amazing.
The compassion and attention they have shown to my cousin has been unbelievable. Nothing is too much trouble and it's all done with warmth and a smile.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Letchworth)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. It is wonderful to hear such kind words about Yasmin and the wider team, and to know that their compassion, warmth, and dedication have made such a positive difference to your cousin. The way you describe their care truly reflects the values we strive for every day.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
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Review of

Helping Hands Home Care (Letchworth)

from Sinéad H (Daughter of Client) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Helping Hands enough. I was caring for my mother full-time and was so overwhelmed. After reaching out to many companies and either being ignored or told they didn't have capacity, Helping Hands came to the rescue.
They were so quick to respond to my initial enquiry and then came
and sat with us and discussed our needs. They immediately put together a rota that supported my mother and they have been so reliable ever since. They have responded to last minute requests from me quickly and politely and really have taken away so much pressure from our family. When speaking with third party health and support workers about my mothers care, when mentioning Helping Hands, they also agree that they are such a solid agency and great to deal with.
The care, dignity and friendly approach each carer bring is really appreciated and has given my mother something to look forward to each day. They are all a pleasure to deal with and I can't thank them enough.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Letchworth)Thank you so much for taking the time to share your experience with us.

We are delighted to hear that our team was able to provide the support you needed during such a challenging time and it is wonderful to know that our quick response, reliability, and caring approach have made a positive difference for you and your family.

Your kind words about our carers and the dignity and friendliness they bring mean a lot to us and we truly appreciate your recommendation and look forward to continuing to support you and your mother.

We will be sure to pass on your comments to the team who will be thrilled to read your feedback.

Kindest regards
Katie
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Review of

Helping Hands Home Care (Hertford)

from Nicholas T (Son of Client) published on 1 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is 93 and his regularly career has recently taken a holiday.
My Dad can't cook and his personal hygiene is poor but he "forgot" to tell me his career was going away until a few days prior on the grounds "he would be fine".
Following a quick search I called Helping Hands slightly nervously as
my Dad generally doesn't like anyone different / replacing his regular career.
According to my Dad a very lovely person then visited him with his regular career and organised cover for 2 weeks.
And to my Dad's surprise (and mine) the careers that then visited were even nicer. Super efficient, very caring, very good company. All in all - simply excellent.
In fact the whole service has been superb. Really superb.
Well done and many thanks to all at Helping Hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Hertford)Good afternoon Nicholas,
Thank you for sharing your experience with us, we really do appreciate it.
We are so pleased to hear that our team was able to step in quickly and provide the support your dad needed while his regular carer was away.
It is wonderful to know that the carers made him feel comfortable and provided excellent care and company.
Your kind words mean a lot to us, and we'll make sure they are shared with everyone involved.
Kindest regards
Katie
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Hertford)

from IAN H (Son of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Helping Hands (Hertford) for a number of years now to support mum living in her own home.
Mum passed away recently at the age of 96, in her own home which is what she always wanted. We could not have managed this without the support of Helping Hands and the amazing carers that have attended
mum over the years. Nothing was too much trouble for the carers and mum grew to appreciate their kindness and hard work over that time.
We agreed a support plan right at the beginning of mum's care but, this was always going to be a fluid document that needed editing, changing and updating as time progressed. This always felt like a team effort with good communication between myself and the team at all times. It was also easy to add additional visits when we were going away.
My thanks and heartfelt appreciation to all involved with the Hertford Team in looking after mum, right up until the end.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Hertford)Good Afternoon Ian,

Thank you for taking the time to share such a heartfelt review. We are so pleased that Helping Hands Hertford could support your mum in achieving her wish to remain in her own home, and we're truly sorry for your loss.
It means so much to hear that our carers' kindness and hard work made a difference over the years, and that you felt supported through clear communication and flexibility with the care plan. We're glad we could make adding extra visits simple and keep everything running smoothly as your mum's needs changed.

Your appreciation will be shared with the Hertford team-they'll be touched to know the impact they had. Thank you again for trusting us during such an important time

Kindest regards
Katie
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Letchworth)

from Jane B (Friend of Client) published on 5 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of the Letchworth Helping Hands team. They have been supporting my elderly neighbour for the last few months and I am so impressed with the level of care provided. The team have become like family friends. I fully trust they have the best interests of my neighbour at heart
and I wouldn't hesitate to recommend Simone and her team
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Letchworth)Jane,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you can not speak highly enough of the team at Letchworth, who have been supporting your elderly neighbour over the past few months.
It is great to know you are so impressed with the level of care being provided and it is lovely to hear the carers have become like family friends, who you trust to have the best interests of your neighbor at heart.
We will be sure to pass on your feedback to the Simone and the team who will be very happy to receive and read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (St Albans)

from L G (Niece of Client) published on 18 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were very pleased with the service provided by Helping Hands. They worked very hard to find carers at short notice after a sudden worsening of my uncles condition. The managers were very empathetic
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (St Albans)Thank you for taking the time to leave us a review, we really appreciate it. It is great to know you were very pleased with the service the team provided for your Uncle and it is good to hear the manager were all very empathetic and they worked very hard to find carers at short notice after a sudden worsening of your uncles condition.We will be sure to pass on your feedback to the team.Kindest regards Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (St Albans)

from Ian M (Client) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful around the flat. As well as his help I enjoy our conversations and we have got to know each other well. He has been very encouraging in helping me with my exercise
and walking. I look forward to his visits. Substitutes have also been very helpful.
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Letchworth)

from K P (Daughter of Client) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A particular member of staff comes regularly to help with general cleaning. She is always on time and does an excellent job. She leaves the house tidy and all carpets are spotless. She is very polite and well presented. This staff member is a pleasure to have in the house.
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  • Treated with Dignity
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Review of

Helping Hands Home Care (St Albans)

from Sheila T (Partner of Client) published on 31 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are happy with the care provided from Helping Hands. We have the same carer every week which is vital as the client has Alzheimer's disease. He always turns up early,pleasant and engaging. On occasions we have had other carers to cover leave etc. Again happy with the replacement carers .Communication
from the company is good. I would and have recommended Helping Hands to others.
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  • Treated with Dignity
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Review of

Helping Hands Home Care (Hertford)

from Alberto V (Mother of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helped my mum post an operation as she had limited mobility.


The whole team at 'Helping Hands' were excellent from the admin team to the caring staff.


I would have no hesitation recommending them to friends & family.

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Review of

Helping Hands Home Care (St Albans)

from Roger S (Son of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found Helping Hands very useful in that it allowed my aged father to remain in his own home and live an acceptable level of independent living. Helping Hands were always flexible to varying situations and the level of service was always high. The carers were always very supportive and developed a
bond with my father.
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Review of

Helping Hands Home Care (Letchworth)

from Mandi D (Daughter-in-law of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law had Helping Hands coming in to see him for about 4 months, from November 2024 to February 2025, after he was discharged from Rehab.
Firstly we had very little notice that he was being discharged but this didn't phase Helping Hands and they managed to set up a care package and start
visiting my father-in-law within 48hrs.
All of the carers treated him with dignity and respect, Encouraged him to help himself and helped him to gain his confidence back after being unable to walk for weeks. They helped him with his personal care, to prepare meals and drinks and assist him with his medication.
They gave us total confidence that he was being looked after and supported that we even managed to have some time away, which we hadn't been able to do for over 3 years.
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Review of

Helping Hands Home Care (Letchworth)

from A C (Client) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been coming in to me for over a year and when I wanted to increase my visits from 1 to 3 it happened straight away. They do take care of all my domestic needs really well supporting me with domestic and personal needs. When they do my shopping they will also go and do the extra bits
like sorting my hearing aids and watch batteries. Nothing is too much trouble they allow me to stay at home and I look forward to their visits
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Review of

Helping Hands Home Care (Letchworth)

from J H (Daughter of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been fantastic in helping our family member, who has dementia, live a safe and dignified life at home. We couldn't manage without them. They help us with daily care calls as well as transport and accompaniment for additional health appointments, a weekly shopping visit, and support
with social trips too. The office staff are fantastic, always responding quickly and doing what they can to help us. The carers are excellent. They're always kind and patient, and make sure to pass on anything they notice either with our family member or around the house, noting things like changes in mood, any repairs that need doing, etc. Can't thank the staff enough and we're very grateful to them!
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Review of

Helping Hands Home Care (Watford)

from Gisella G (Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Helping Hands for 3 months,following hip surgery. I have been very satisfied with the team of helpers provided.They have all been helpful,kind and certainly a major factor in my recovery. All staff arrived on time and undertook the tasks efficiently . I have recommended the company
to many friends.
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Review of

Helping Hands Home Care (Hertford)

from Simone P (Wife of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, generally has a 2 hour visit weekly and 99% of the time he has the same carer who now feels like a friend to us both. He has very poor mobility and has mixed dementia. I deal with his day to day care but the carer provides great company for him and they always go out for a walk (my husband
on his scooter). From the first moment we met her I knew she understood his needs. My husband enjoys his time with the carer enormously and the stimulation she gives him with chats and laughter are just what he needs. One of the aspects of Helping Hands that is particularly valuable to us is that I am able to change arrangements easily - cancelling if we are going away or book an extra call when required.
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Review of

Helping Hands Home Care (Letchworth)

from S N (Client) published on 2 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Helping Hands for several months
They provide domestic Help and companionship.
I find they go the extra mile and always willing to support me in any way they can.
They clean my house like it was theirs
They are always friendly and polite and give me a real sense of support
and security.
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  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Hertford)

from Janet R (Power of Attorney of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had arranged for my uncle to have weekly visits from Helping Hands some months ago as he was starting to need some more help at home. I am his nearest supporter and live 300 miles away. The organisation and visits were professionally organised, tailored to his needs and incredibly caring.


This

week he had an emergency admission to hospital and the support we received was exceptional. Nothing was a problem. Additional visits were arranged to take him clothing and supplies, a short notice change of schedule to bring him home which was only possible when a particular member of staff came in on her day off to facilitate this. Another member of staff works tirelessly to arrange daily visits for him to enable him to be well supported until I can come down and take control in person.


Without their wonderful support we managed to make a very distressful situation for my uncle much more manageable.


I will be forever grateful.

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Review of

Helping Hands Home Care (Letchworth)

from P H (Husband of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has had Alzheimer's for the last five years, and in that time has broken her wrist and had a stroke debilitating her left side. She is bed bound and for the last 3 years Letchworth Helping Hands have visited her 3 times a day, without fail, tending to all her needs. Their Carers are always
cheerful,competent and patient dealing with her very variable moods. They have also provided a respite sitting service, allowing me free time, during which they both keep my wife company and look after my small home doing the cleaning, washing ironing and other household chores. I couldn't cope without their support.
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Review of

Helping Hands Home Care (Watford)

from Chris A (Son of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
we have been using HH carers for my mother for some time, mum rapidly deteriorated over a few days we needed to increase her care visits from once to 4 times a day HH achieved this on the same days of asking. Exceptional support from HH whilst also trying to ensure continuity of cares.
highly professional
and compassionate responsive care provider.
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  • Treated with Dignity
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Awards / Recognitions (0)

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