Home Care Providers Owned by Helping Hands Home Care in Hertfordshire

able to do it myself again.I would highly recommend Helping Hands to anyone who needed care either short or long term

Sending the next weeks rota earlier on a Friday would be helpfull.

Thanks very much Helping Hands, particularly Asha, Louise and all the carers. You stepped in to help our mother with very little notice and were able to cover many unplanned visits and changes, which we were very grateful for. The carers (and particularly Louise) were kind, friendly and professional. We would definitely use your service again if necessary.

The compassion and attention they have shown to my cousin has been unbelievable. Nothing is too much trouble and it's all done with warmth and a smile.

The care, dignity and friendly approach each carer bring is really appreciated and has given my mother something to look forward to each day. They are all a pleasure to deal with and I can't thank them enough.

Well done and many thanks to all at Helping Hands.

My thanks and heartfelt appreciation to all involved with the Hertford Team in looking after mum, right up until the end.

I can't speak highly enough of the Letchworth Helping Hands team. They have been supporting my elderly neighbour for the last few months and I am so impressed with the level of care provided. The team have become like family friends. I fully trust they have the best interests of my neighbour at heart and I wouldn't hesitate to recommend Simone and her team

We were very pleased with the service provided by Helping Hands. They worked very hard to find carers at short notice after a sudden worsening of my uncles condition. The managers were very empathetic

I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful around the flat. As well as his help I enjoy our conversations and we have got to know each other well. He has been very encouraging in helping me with my exercise and walking. I look forward to his visits. Substitutes have also been very helpful.

A particular member of staff comes regularly to help with general cleaning. She is always on time and does an excellent job. She leaves the house tidy and all carpets are spotless. She is very polite and well presented. This staff member is a pleasure to have in the house.

We are happy with the care provided from Helping Hands. We have the same carer every week which is vital as the client has Alzheimer's disease. He always turns up early,pleasant and engaging. On occasions we have had other carers to cover leave etc. Again happy with the replacement carers .Communication from the company is good. I would and have recommended Helping Hands to others.

Helped my mum post an operation as she had limited mobility.

The whole team at 'Helping Hands' were excellent from the admin team to the caring staff.

I would have no hesitation recommending them to friends & family.

We found Helping Hands very useful in that it allowed my aged father to remain in his own home and live an acceptable level of independent living. Helping Hands were always flexible to varying situations and the level of service was always high. The carers were always very supportive and developed a bond with my father.

They gave us total confidence that he was being looked after and supported that we even managed to have some time away, which we hadn't been able to do for over 3 years.

The carers have been coming in to me for over a year and when I wanted to increase my visits from 1 to 3 it happened straight away. They do take care of all my domestic needs really well supporting me with domestic and personal needs. When they do my shopping they will also go and do the extra bits like sorting my hearing aids and watch batteries. Nothing is too much trouble they allow me to stay at home and I look forward to their visits

Helping Hands have been fantastic in helping our family member, who has dementia, live a safe and dignified life at home. We couldn't manage without them. They help us with daily care calls as well as transport and accompaniment for additional health appointments, a weekly shopping visit, and support with social trips too. The office staff are fantastic, always responding quickly and doing what they can to help us. The carers are excellent. They're always kind and patient, and make sure to pass on anything they notice either with our family member or around the house, noting things like changes in mood, any repairs that need doing, etc. Can't thank the staff enough and we're very grateful to them!

I have been using Helping Hands for 3 months,following hip surgery. I have been very satisfied with the team of helpers provided.They have all been helpful,kind and certainly a major factor in my recovery. All staff arrived on time and undertook the tasks efficiently . I have recommended the company to many friends.

My husband, generally has a 2 hour visit weekly and 99% of the time he has the same carer who now feels like a friend to us both. He has very poor mobility and has mixed dementia. I deal with his day to day care but the carer provides great company for him and they always go out for a walk (my husband on his scooter). From the first moment we met her I knew she understood his needs. My husband enjoys his time with the carer enormously and the stimulation she gives him with chats and laughter are just what he needs. One of the aspects of Helping Hands that is particularly valuable to us is that I am able to change arrangements easily - cancelling if we are going away or book an extra call when required.

They are always friendly and polite and give me a real sense of support and security.