Home Care Providers Owned by Helping Hands Home Care in Leicestershire

The co-ordinator was very welcoming, helpful, and accommodating to our needs, making us feel more comfortable with the situation.

The Helping Hands team gave our family the support we needed at a difficult and stressful point in life. The visits provided us with much needed time for breathing space. It was important for us to be able to keep the family together at home, and this team helped make that possible.

We appreciate all the help we received from Helping Hands, and will always be grateful for the service they provided us with and the peace of mind they gave us.

good to know someone is available to help with her need.

The fact that I have been with Helping Hands since 2019 says a great deal. The present leadership team are extremely hard working, approachable and focussed on my needs. These have changed over the years but Helping Hands have always made sure that my needs, which are complex, have been met. I have had some excellent carers who have frequently gone the extra mile to help. There has obviously been some hiccups over the years but these have always been resolved quickly and to my satisfaction.

Thank you Helping Hands

Helping Hands is a blessing for many people like us. Would recommend HH to some friends and family. The level of service provided by the carers is way beyond our expectations. Alisha whp is our carer, goes way beyond her care of duty & my husband is a completely different character. Nothing is too much for Alisha, who is pleasant and beautiful inside and outside and cares for Phil with such passion. Well done, Alisha. Well done, Helping Hands, keep up the good work.

I find them all very helpful, very caring and nothing is too much for them. Thank you.

The care service is excellent. The carers are very helpful, friendly, caring and attentive. They give excellent peace of mind.

We engaged the services of Helping Hands Wigston when dad was struggling with dementia. The entire team have been amazing. They genuinely care and are friendly, flexible, professional, accommodating and I would highly recommend. The head office staff, wigston office staff and Helping Hands Wigston front line care workers are angels in purple uniforms!

Know they will come more or less on time every day, this is very helpful as I can be showered and dressed, waiting for my breakfast.

We are very happy with every aspect of the service provided to look after my Dad apart from the initial system setup. These onboarding issues got fixed within a few weeks, and after that, it's been great.

Helping Hands Wigston was a calm lifeline when my mum needed regular daily support this year. Her support package was easy to set up and we were provided each week with a schedule of the care team mum would be seeing, which reassured her. Communication with the office staff was easy, and whenever changes needed to be made they happened promptly and professionally. I was contacted when there were things I needed to know to support mum or the care team, which showed that Mum's care was always their priority. As Mums health deteriorated and her care needs increased, the carers continued to make sure her needs were met and went above and beyond. Not only did the carers provide the care, they also provided friendship and company for mum, and meant I and her family could spend precious time with her and have peace of mind when we weren't with her. As a family, we are truly grateful and thankful for having Helping Hands Wigston support mum and us. A truly wonderful group of people.

A big thank you to both of these lovely ladies.

I have nothing but praise for the carers who have come to my home. They have all been cheerful, pleasant people.

An all round professional, friendly and caring service. Helping Hands offers us the tailor-made care we require for our family member, with flexibility and dignity. I would recommend without hesitation.

Helping hands were invaluable for their advice, support, compassion, care and common sense approach to my wonderful stubborn aunt. She enjoyed their daily visits and it was immensely reassuring to me to know they were visiting. I can not thank them enough.

On top of the excellent assistance given 3 times a week, I received even more care when I had sciatica. The carers spent more time doing tasks that I could normally manage. They looked after me and my husband by doing shopping, fetching medication and taking me to appointments. It was our 66th wedding anniversary, so they helped prepare for a special family meal by shopping, preparing food and setting the table. All of this is to help us stay independent.

We have no hesitation in recommending the Homecare team to others.

My Parents suddenly became unwell and were struggling to cope with living independently. Helping Hands were highly recommended. I found them responsive, compassionate and efficient to set up the care. They visited my parents and arrange the care quickly. The manager hand picked the wonderful carer (and her lovely colleagues) who have been amazing.

Cover for any leave carers needed to take.

Really positive experience - thanks so much.

I felt better that I knew they were going in.

The experience of using care services was with the intention of rehabilitation after surgery. This arrangement has worked very well. Thanks to the flexibility of Caring Hands, I feel that I have achieved my objective in relation to normal lifestyle activities.

Helping Hands office staff arrange as far as possible for the same carers to visit my wife makes the attendance time so much easier, and she considers them friends. The carer's attention to her is superb, creating a very relaxed time for her.