Home Care Providers Owned by Helping Hands Home Care in Leicestershire

Very thankful for Helping Hands in the supportive care they have given to my father . Carers kind , friendly and always arrive for their visits despite weather , traffic problems etc . Have got to know my father and his routines . Always supportive and understanding and a great reassurance that they know him and are careful to notice any changes in his health . Office staff easy to contact , easy to talk to and very efficient, helpful and knowledgeable. Thank you to the whole team .

From the moment I walked into the office in Lutterworth I relaxed. I sat down and talked through my needs and the difficulties I was having with my parents. They listened to me and between us we came up with the care package. Just once a week to start off with to get them used to them coming in. So far, so good as they now say to me "It's nearly Tuesday, so and so will be coming to see us". I'm so glad I went to see them at Helping Hands.

Dad's carer, Kumbi, is wonderful. He is caring, kind and approachable. He keeps in contact with me and helps me to communicate with dad as he struggles to use the phone. He ensures I'm involved in dad's support which gives me peace of mind as I live nearly 200 miles away. Dad is very fond of him and loves his cooking! We are both very happy with the care Kumbi provides, thank you

Thank you with all my heart

I have a carer each morning to get me washed and dressed. I also have a carer to look after me and provide lunch when my wife goes out. The Helping Hands staff do all this superbly, they are all well trained and congenial.

My husband has had two overnight stays to allow me to go away for two nights. I was completely confident that HH would keep Alan safe, meet his needs and provide excellent company. All this means that my time away could be the relaxing and stress free break I needed.

Carers always professional. I feel that they car about my well being and always have a friendly chat. The help they give me is 100%. They can see jobs that need doing especially in the kitchen. I would have a very difficult time without their help.

On the whole the service I have been getting on 2 days a week to help me shower and dress, then do the other jobs that need doing in the early morning, have been carried out in a cheerful, friendly and competent way. They leave me clean and tidy ready to deal with the rest of the day.

If the situation had been different, we would still be using Helping Hands and would recommend them to any other family needing support for an elderly loved one.

My carer took us to a local garden centre owned by people we know, but as I am partially sighted, I couldn't see them. However, Sandra (my carer) took it upon herself to ask a couple who were there, and she found them for me so that I could speak to them. It had been years since we had been them so it was really kind and caring that she did that for us.

The co-ordinator was very welcoming, helpful, and accommodating to our needs, making us feel more comfortable with the situation.

The Helping Hands team gave our family the support we needed at a difficult and stressful point in life. The visits provided us with much needed time for breathing space. It was important for us to be able to keep the family together at home, and this team helped make that possible.

We appreciate all the help we received from Helping Hands, and will always be grateful for the service they provided us with and the peace of mind they gave us.

good to know someone is available to help with her need.

The fact that I have been with Helping Hands since 2019 says a great deal. The present leadership team are extremely hard working, approachable and focussed on my needs. These have changed over the years but Helping Hands have always made sure that my needs, which are complex, have been met. I have had some excellent carers who have frequently gone the extra mile to help. There has obviously been some hiccups over the years but these have always been resolved quickly and to my satisfaction.

Thank you Helping Hands

Helping Hands is a blessing for many people like us. Would recommend HH to some friends and family. The level of service provided by the carers is way beyond our expectations. Alisha whp is our carer, goes way beyond her care of duty & my husband is a completely different character. Nothing is too much for Alisha, who is pleasant and beautiful inside and outside and cares for Phil with such passion. Well done, Alisha. Well done, Helping Hands, keep up the good work.

I find them all very helpful, very caring and nothing is too much for them. Thank you.

The care service is excellent. The carers are very helpful, friendly, caring and attentive. They give excellent peace of mind.

We engaged the services of Helping Hands Wigston when dad was struggling with dementia. The entire team have been amazing. They genuinely care and are friendly, flexible, professional, accommodating and I would highly recommend. The head office staff, wigston office staff and Helping Hands Wigston front line care workers are angels in purple uniforms!

Know they will come more or less on time every day, this is very helpful as I can be showered and dressed, waiting for my breakfast.

We are very happy with every aspect of the service provided to look after my Dad apart from the initial system setup. These onboarding issues got fixed within a few weeks, and after that, it's been great.