Helping Hands Home Care in Merseyside | 4 Home Care Providers

Review of
Helping Hands Home Care (Aintree)
from L J (Niece of Client) published on 18 August 2025

Submitted via Website • Report

Overall Experience

Have found all staff pleasant professional friendly and caring.
Always on time and stay the full duration of the visit.
Check with client to ensure all needs have been met.
Would willingly recommend to other interested parties.

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Review of
Helping Hands Home Care (Wirral)
from Susannah R (Daughter of Client) published on 7 August 2025

Submitted via Website • Report

Overall Experience

Information prior to support was gathered to ensure team were aware of support and help needed. Team are responsive to varying times when support and help is needed. Staff attending are understanding and supportive. It is reassuring to know that when away help and support is available to ensure my

mother is safe at home. Thank you.

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Review of
Helping Hands Home Care (Aintree)
from Jo C (Daughter of Client) published on 9 July 2025

Submitted via Website • Report

Overall Experience

After a bad experience with another care firm, I contacted Helping Hands to care for my mum who has dementia. I cannot recommend their service highly enough. My mum is very comfortable with the same, regular carers and they have been reliable, genuine and nothing is too much trouble. I have been able

to organise extra care as needed and the flexibility of the service is outstanding.
The manager is very approachable and has popped by to assist with various issues and I have been informed of changes and issues consistently.
We have had to pause the care package whilst mum has been in respite care, and again this was no problem and communication has been great. The staff have been very professional and mum's needs have been met with understanding and dignity. Thank you so much Helping Hands!

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Review of
Helping Hands Home Care (Wirral)
from M D (Client) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience

Overall experience very good.

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Review of
Helping Hands Home Care (Wirral)
from S B (Relative of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My elderly cousin has been treated with the utmost respect, care, and kindness by the care giver's and managers. Always keeping me informed of any issues or concerns they might have on there visits. We have no hesitation in recommending Helping Hands for anyone who is needing care for themselves or

a family member.

We would like to thank you all.

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Review of
Helping Hands Home Care (Southport)
from Joan B (Daughter of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience

My mum is currently receiving home care. Mum is really happy with the care she is receiving. All carers are friendly and make mum feel safe and happy. This in turn makes us as a family relaxed knowing mum is receiving brilliant care.

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Review of
Helping Hands Home Care (Wirral)
from Tracy M (Daughter of Client) published on 26 June 2025

Submitted via Postal Card • Report

Overall Experience

Review took place at client's home as requested by myself. I wanted some additional duties added to the list, which were noted & added to the details. Visit & review were carried out in a friendly & warm & caring manner. Manager interacted with myself & my dad & listened & took an interest in 'small

talk' not connected to the review. Gives myself peace of mind that my dad has good support from people who care.

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Review of
Helping Hands Home Care (Aintree)
from Glen C (Son of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

After a very poor experience with another (local authority arranged) care company, I found Helping Hands to help expedite a hospital discharge that mandated some additional daily care visits, around 2 years ago. The team were quick to respond, and came out at very short notice to arrange a short term

care package, and outshone the other carer company in every way.
When my mum came home for extended hospital and supported care home period last August 2024, I immediately contacted helping hands again, as I felt confident that mum would be in safe hands.
Helping Hands (four members of staff especially but the whole care team) are exceptional.
They arranged doctors appointments if mum was unwell, collected prescriptions, went above and beyond in every way, and were always there for the full duration of the paid care visit (30 mins usually), whereas the other company were in and out in 10 mins flat.
HH would also help with shopping and other emergency asks. Mum passed away in May 2025

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Review of
Helping Hands Home Care (Wirral)
from L T (Friend of Client) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

We are currently satisfied with our two carers. However, it has taken us several weeks to get to this position. Some carers clearly don't respect their training, and they complain that they are being put out. Not understanding the fact that they are here to work for the client, and they have chosen

this profession.

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Review of
Helping Hands Home Care (Wirral)
from Dianne H (Daughter of Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience

Very happy with care given to mum. Always listens to her, and she enjoys the chat. Almost always has the same carer which is great for her. Easy to contact office if needed. Thank you Helping Hands.

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Review of
Helping Hands Home Care (Wirral)
from D K (Client) published on 23 May 2025

Submitted via Website • Report

Overall Experience

I don't have family members living nearby. They all live miles away.They do visit every six weeks so my only contact with people is with the carrers from Helping Hands.I have 2 one hour visits and 3 half hour visits per week. They make my lunch and wash dishes and then we have a chat.They can also water

the odd plant as I can't carry a watering can. They are also very good at changing the bed as duvets can be very difficult.

I have found all the helpers have been very good and have been very satisfied with Helping Hands.

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Review of
Helping Hands Home Care (Wirral)
from Peter W (Son of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

Very professional, kind and experienced. They spent time getting to know us and what we needed and were excellent at delivering the care we needed. Reliable with processes in place to make sure everything works well

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Review of
Helping Hands Home Care (Wirral)
from R C (Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

Very thoughtful and thorough and goes the extra mile. Helps where requested and makes suggestions to do more. Recommended aids to assist cleaning and laundry. Respected client preferences. Concerned for client safety.

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Review of
Helping Hands Home Care (Wirral)
from H C (Daughter of Client) published on 22 May 2025

Submitted via Website • Report

Overall Experience

The team of carers who support my Mother 3 mornings a week are kind and willing to do whatever is needed on the day. The flexibility to be able to drive her to an appointment or to accompany her to an appointment is really helpful. We are also grateful for the management team to be able to change

the care appointments if necessary at short notice.

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Review of
Helping Hands Home Care (Southport)
from Christine M (Daughter-in-law of Client) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My elderly father in law has been assisted with taking a shower by the staff at Helping Hands for some time now. He has nothing but praise for every member of staff who has attended. They are all professional ,courteous and friendly. He is extremely deaf ,but the staff demonstrate great patience in

dealing with this.
We are very happy with 'Helping Hands' and would recommend their services.

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Review of
Helping Hands Home Care (Southport)
from Marie C (Client) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Helping Hands always present my meals very well. They take care in what I eat. They make my meal times enjoyable, and they check my fridge for dates.

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Review of
Helping Hands Home Care (Southport)
from M F (Client) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Excellent (all aspects).

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Review of
Helping Hands Home Care (Liverpool)
from K F (Daughter of Client) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Since December my dad has declined suddenly. We had to have extra carer visits. The carers were all excellent with dad and the management and staff always helped with I called.
Thank you Helping Hands for your support.

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Review of
Helping Hands Home Care (Liverpool)
from K F (Daughter of Client) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

Helping Hands have provided an excellent care service to my dad. They have been very helpful with any changes and especially when we needed to arrange extra calls at short notice when dad deteriorated suddenly. They truly been "Helping Hands" and I recommend their services.

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Review of
Helping Hands Home Care (Aintree)
from S B (Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

As a client receiving care from Helping Hands Aintree I have to commend the professionalism and efficient work ethic employed by the pleasent and friendly staff who care. always prepared to do whatever is required they are on time well presented the office is easy to contact with any queries and if

an issue should arise things are dealt with promptly
Overall an excellent company

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Home Care Providers Owned by Helping Hands Home Care in Merseyside

Helping Hands Home Care Locations in Merseyside (4)

Helping Hands Home Care Reviews in Merseyside (41)

Helping Hands Home Care (Aintree)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Aintree)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Southport)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Aintree)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Wirral)

Helping Hands Home Care (Southport)

Helping Hands Home Care (Southport)

Helping Hands Home Care (Southport)

Helping Hands Home Care (Liverpool)

Helping Hands Home Care (Liverpool)

Helping Hands Home Care (Aintree)

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