Helping Hands Home Care in South Yorkshire | 4 Home Care Providers

Review of
Helping Hands Home Care Rotherham
from Julie A (Daughter of Client) published on 29 August 2025

Submitted via Website • Report

Overall Experience

My parents have been having Helping Hands carers to cook lunch & leave tea over the past few months. They have found all carers who have attended to be very nice and pleasant and look forward to them coming. They have found the first lady carer who attended, to be especially helpful and very professional.

Thank you for providing a great service x

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Review of
Helping Hands Home Care (Doncaster)
from H G (Daughter of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

The carers have been so kind and attentive. Mum can't hear, so they are all adept at speaking into their phones so the words are printed on the screen for her to read. They cook her 'proper' meals from real ingredients, and suggest meals when she can't decide. They are adept at working the washer and

dryer, and everywhere is spotless when they have left. They are good timekeepers, and will stay for a chat if there's time for that too.

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Review of
Helping Hands Home Care (Doncaster)
from Steph E (Daughter of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

Everyone who takes care of mum is wonderful. I cannot rate them highly enough from the manager and her team in the office through to the carers who come and see mum. Whenever I need anything it is accommodated. The carers are warm, friendly and caring and always do a brilliant job. I would highly recommend

Helping Hands in Doncaster. Well done all and thank you

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Review of
Helping Hands Home Care (Doncaster)
from Keith S (Brother of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

Helping Hands Doncaster have been outstanding in caring for my brother, who lives two hours away from me. Their communication is excellent-responsive by phone and email-and they really understand my concerns. The carers are kind, patient, and professional. I've spoken with three members of staff who

have all been fantastic with my brother and great at keeping me informed. I also really value their online portal, which lets me check visit reports, upcoming bookings, and updates. My main contact, is brilliant-empathetic, understanding, and always helpful. Staff in the office is also very efficient and kind. Helping Hands have given me real peace of mind, and I'm so grateful for the care and support they provide.

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Review of
Helping Hands Home Care (Barnsley)
from L B (Daughter of Client) published on 12 June 2025

Submitted via Website • Report

Overall Experience

Helping Hands were excellent when a member of staff found my father with a black eye of unknown origin. They contacted me and after discussions which included the doctor they phoned 999 and stayed with him until the ambulance arrived. I live 90 miles away so I could not be there.
Helpful and very

caring. Thankyou.

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Review of
Helping Hands Home Care (Barnsley)
from Amy G (Daughter of Client) published on 12 June 2025

Submitted via Website • Report

Overall Experience

We really struggled to find help for over the weekend for my mother with dementia until we come across helping Hands we have been using them for around 9 months and they are brilliant. Very reliable and flexible if need additional hours. All the staff have been great both in office and the visitors.

Highly recommend.

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Review of
Helping Hands Home Care (Barnsley)
from Margaret T (Wife of Client) published on 11 June 2025

Submitted via Website • Report

Overall Experience

We are both very pleased with the service we have recived. The carers have been very professional and really helpful and are mostly on time but we do understand sometimes there may be issues with other clients or heavy traffic. Any changes to visit times have been been dealt with straight away. No

complaints at all

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Review of
Helping Hands Home Care (Doncaster)
from A B (Son of Client) published on 6 June 2025

Submitted via Website • Report

Overall Experience

Really friendly staff, nothing is too much trouble for them both at the point of delivery and in the office. They treat my mum with the greatest of respect despite her being confused and sometimes unwilling to get out of bed to have her wash and meals.
From Helping with medication delivery to washing

pots doing laundry and making meals or just providing a friendly chat. These ladies are fantastic.

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Review of
Helping Hands Home Care (Doncaster)
from Sarah F (Daughter of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

All the careers looking after my mum are really kind and have called me if there is something that they want to make me aware of. Giving me the confidence that my mum has had her medication is a weight off my mind. Thank you!

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Review of
Helping Hands Home Care (Doncaster)
from John G (Son of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

We've used Helping Hands a number of time over the last 2 years and always found all of the care staff to be extremely professional as well as incredibly friendly. My 86 year old mother lives alone and independent thanks to the care that they provide. This gives our family full confidence that mum is

safe and secure in her own home and well looked after. The staff manage her pain medication and ensure she is always well fed and drinking plenty of fluids. Most of all she always enjoys their company and this is really important to the whole family.
The back office team are extremely responsive and always available to change times, fill in for appointments etc and this takes the pressure off myself particularly.

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Review of
Helping Hands Home Care (Doncaster)
from Karen B (Daughter of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

Helping Hands have provided a consistently high quality of service. All the carers have made sure mum has what she needs. If I ring with any extra requests the office staff have always done their utmost to help. Mum was really hesitant to get the extra help she needs but is now comfortable with the

agreed level of service and enjoys some new company each week.

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Review of
Helping Hands Home Care (Doncaster)
from S W (Daughter of Client) published on 30 May 2025

Submitted via Website • Report

Overall Experience

I would highly recommend Helping Hands. All carers are lovely, empathetic, friendly, professional, caring, reliable, patient and thorough. It was a difficult change to my parents lives to accept care but they are always happy with the care they receive and always comment positively about their carers.

We can not thank all staff enough

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Review of
Helping Hands Home Care (Doncaster)
from Peter W (Son of Client) published on 28 May 2025

Submitted via Website • Report

Overall Experience

My mother is 89 this year. She has been unable to wash herself properly for a few months. As her son and full time carer, I was unable to assist in that respect.
I usually go away in October each year for a couple of weeks and my Sister stays to look after our mother, but this year my Sister advised

she was unable to do that.

As a consequence I thought I would give Helping Hands a try at my mothers personal care and if successful, have them cover my absence in October.

Despite my reservations (dread) about the process, the initial consultation/ needs assessment was pretty impressive. The first 1 hour visit was even more impressive. I had booked an hour thinking that since my mother can be, lets say, difficult but the whole process took less than 30 minutes. The carer was outstanding. So I changed the appointment to twice a week for 30 minutes. I am now working on the logistics for my October escape and confident that Helping Hands are more than capable of covering my absence.

Reply from Samuel Roberts, Partnership Manager at Helping Hands Home Care (Doncaster)

Thank you so much for taking the time to share your experience with Helping Hands.We understand how deeply personal and sometimes daunting it can be to invite someone new into your home to provide care for a loved one, especially a parent. We're truly delighted to hear that our team was able to put your mind at ease and deliver care that not only met but exceeded your expectations.It's heartening to know that your mother responded well to our carer's visit and that you felt reassured enough to adjust the care plan with confidence. Your kind words about our carer's professionalism and the efficiency of our initial assessment mean a great deal to us.We're pleased to be supporting you and your mother, and we hope your well-deserved October break goes smoothly, knowing she's in capable hands.With warmest regards,The Helping Hands Team

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Review of
Helping Hands Home Care (Doncaster)
from Ellen A (Daughter of Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience

Helping hands have come in and transformed the care provision for my mum. The carers are so kind and professional. It feels like a partnership with them to look after my mum who has dementia. They are also very persuasive with my mum and make tablet, meals and trips out so much easier. The office is

super responsive and I love the full transparency on all the tasks and notes online. I am so grateful to the Helping Hands Doncaster team.

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Review of
Helping Hands Home Care (Doncaster)
from Alan S (Son of Client) published on 27 May 2025

Submitted via Website • Report

Overall Experience

The service for my mother has been mostly excellent. Some teething troubles as the start with instructions not being followed by the visitors but all quickly sorted. The branch are very helpful in accommodating any changes required. Online availability of visit notes is useful and reassuring.

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Review of
Helping Hands Home Care (Barnsley)
from Geoffrey H (Client) published on 17 February 2025

Submitted via Postal Card • Report

Overall Experience

Having a stranger come into your home daily can initially be daunting. Quickly the carers from Helping Hands are not strangers, they become known to you. You can trust them and they see jobs that need to be done and do them. Their work is not rushed but time is not wasted. The carers vary young to old,

which we older people can delight in as it keeps us young also.

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Review of
Helping Hands Home Care (Sheffield)
from Lorraine H (Niece of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

My aunt is more than happy with her carer. She trusts her and looks forward to her visits. Her carer is very professional hard working nothing is too much trouble. She is guided by my aunt does whatever is required, whether that is help around the house or visits to the supermarket. We can't thank her

enough for all her hard work. We would gladly recommend to others who need support in the home.

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Review of
Helping Hands Home Care (Sheffield)
from Sue W (Daughter of Client) published on 13 February 2025

Submitted via Website • Report

Overall Experience

We have been using Helping Hands for a couple of years and the service has been consistently excellent. Dad is very happy with the carers who visit, and they are always friendly, caring and trustworthy. He worried initially about having someone visit, and it is difficult for us all to admit when we

need help, but the office staff and visiting carers have shown real care, compassion and understanding as we have sorted out the service we required. We approached Helping Hands to accompany dad to the supermarket once a week, and they will also have a cup of tea, a chat and a walk as time allows. This has helped dad keep a level of independence, he looks forward to the visit and it also means we can rest assured that he has groceries and food between our family visits. Thank you to all at Helping Hands, in whatever capacity. In my opinion and experience, this is an excellent service.

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Review of
Helping Hands Home Care (Sheffield)
from Michael G (Client) published on 31 January 2024

Submitted via Website • Report

Overall Experience

All carers are polite, friendly and competent. If sometimes they are not punctual, there is normally a good reason. In over 12 months I do not remember being dissatisfied with a carer to the point I have wanted to write a complaint.

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Review of
Helping Hands Home Care (Sheffield)
from R K (Mother of Client) published on 14 December 2023

Submitted via Website • Report

Overall Experience

We are very pleased with the support for our daughter. The member of staff is always kind and helpful, sensitive and always on time. She makes sure that she asks what is required and does what our daughter needs on the day. The office staff are also really great. Can't fault this service.

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Home Care Providers Owned by Helping Hands Home Care in South Yorkshire

Helping Hands Home Care Locations in South Yorkshire (4)

Helping Hands Home Care Reviews in South Yorkshire (31)

Helping Hands Home Care Rotherham

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Barnsley)

Helping Hands Home Care (Barnsley)

Helping Hands Home Care (Barnsley)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Doncaster)

Helping Hands Home Care (Barnsley)

Helping Hands Home Care (Sheffield)

Helping Hands Home Care (Sheffield)

Helping Hands Home Care (Sheffield)

Helping Hands Home Care (Sheffield)

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