Home Care Provider Owned by Helping Hands Home Care in Northamptonshire

9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Helping Hands Home Care in Northamptonshire

Only the locations & reviews in Northamptonshire for Helping Hands Home Care are showing below.

View the details of all 146 locations (with 1608 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Northamptonshire (1)

 

1 Home Care Provider owned by Helping Hands Home Care in Northamptonshire

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Helping Hands Home Care (Northampton)

Unit 4, The Ridings, St Giles Street, Northampton NN1 1EZ 

9.7 8 reviews
"This is our first experience of home care, but from our very first contact with Helping Hands we have been treated with understanding,…"   Read all 8 reviews

Helping Hands Home Care (Northampton) provides person-centred, compassionate care which enables people in need of assistance to remain independent at home. Whether you need regular visits throughout the week to help you keep on top of your household… Read more about Helping Hands Home Care (Northampton)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £33.65 / hour
  • Live-in Care from £1,745 / week

Helping Hands Home Care Reviews in Northamptonshire (8)

9.0
Helping Hands Home Care has a Group Review Score of 9.0 (9.011) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Northampton)

from S D (Husband of Client) published on 25 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our first experience of home care, but from our very first contact with Helping Hands we have been treated with understanding, consideration, and professionalism by everyone we have dealt with. The daily visits are always on time, unless an emergency situation causes a change to the timetable.
In these rare cases we are always kept fully informed and updated. Nothing is too much trouble for my wife's carers, and she already regards them as friends. It is great to know we can rely on Helping Hands for my wife's daily needs both now and into the future.

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Review of

Helping Hands Home Care (Northampton)

from W K (Son of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We're very happy with the service provided. Both the care and the admin behind it are excellent and all that we could hope for. It's clear that for Helping Hands the needs of the client come first. It's good to know that other support is available (and the time may come when we need it) but for now,
with their support, we are doing what we can to make our 90-year old mother as comfortable and happy as she can be.

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Review of

Helping Hands Home Care (Northampton)

from Y H (Daughter-in-law of Client) published on 26 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping hands staff go above and beyond in their care and concern for their clients. They are very understanding and try to be as flexible as possible.
The carers are kind and will try and help their clients as much as possible.
Communication is good.

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Review of

Helping Hands Home Care (Northampton)

from Jill B (Sister of Client) published on 12 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Brother has been supported by Helping Hands since his diagnosis of MND in November. He started with just a fortnightly visit to help with some household chores. He now is supported 4 times a day and for me, living so far away, they have been heaven sent. For my Brother, I believe, helping him to
keep his independence as much as possible. From resisting any help he now looks forward to the visits. I am never made to feel like a fuss pot when I call. I am always treated with kindness and any any problem is solved. I do not know how either of us would have coped without the help

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Review of

Helping Hands Home Care (Northampton)

from Kerry W (Daughter of Client) published on 24 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not speak highly enough of the care team we are so fortunate to have looking after my mum. The manager gave us a lovely introduction to the care company. No false promises and managing the expectations of the care. Every single one of the carers who have visited my mum have been lovely bubbly
happy people motivating my mother to move and clean herself with an ease that makes to whole process look easy. I know from bitter experience that it isn't. They bring a breath of fresh air into the mornings, smiling through their tasks leaving the area they have been absolutely spotless. I can't thank Helping Hands and all their staff enough for helping to make the difficult decision to use a care company. I have been completely overwhelmed by the staff the easy access to the office, a phone call that is always answered. If you need to use a care company use this one. You will not be disappointed
Thank you

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Review of

Helping Hands Home Care (Northampton)

from Stephen W (Son of Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has had Helping Hands for over a year. Her main carer is outstanding, she goes above and beyond and we have real peace of mind knowing mum is well cared for. All the staff are lovely and treat mum like one of their own.

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Review of

Helping Hands Home Care (Northampton)

from Louise J (Niece of Client) published on 12 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been receiving support from Helping Hands Northampton for the past four months and I am pleased to report that this has been a really good decision to implement care in the morning and evening. My aunt has become familiar with the routine and the care staff who attend to her and now looks
forward to seeing someone first thing in the morning and last thing at night. The care staff have encouraged her to eat a more balanced diet (something we failed to do) and this is helping her diabetes. The care staff also report back to us any issues either with our aunt or with her living accommodation so that we can remedy them. We definitely feel that we have a good balance of care and support and this is not only providing our aunt with reassurance but us too as her family who live a considerable distance away. The office staff have also been excellent as there were some access issues to start with, but they worked with us and together we were able to resolve them. Thank you.

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Review of

Helping Hands Home Care (Northampton)

from Maggie S (Niece of Client) published on 30 August 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have provided an excellent service for my aunt during a difficult time. They have been totally focused on her needs, and are proactive in finding solutions when problems arrive. The carers have built a good relationship with my aunt and they are supporting her staying in her own home independently.

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Awards / Recognitions (0)

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