Home Care Providers Owned by Helping Hands Home Care in Cambridgeshire

I also find the office staff friendly and easy to talk to, as well as being very willing to provide extra care as and when needed. Thank you all for your endeavours.

Vicki in the office are so helpful and always go above and beyond. We have 3 regular carers Vicky, Nicki and Annakim who help us much more than we could have ever imagined, not just caring for MiL but helping us deal with the day to day experience of watching the person you love disappear.
Helped hands have saved our sanity on many occasions and enables us to still have days out and live a normal life.
We can't thank the staff enough.

and helpful.

carer may be assigned, but this is always managed well, trying to fit the right person where possible. The office team are always receptive to any changes I need and willing to accept feedback.

with rota's which we had a huge concern with but I felt I had left it in capable hands to get sorted. Always friendly and helpful.

reliable, well qualified and experienced. Also worldly-wise and bright. They have become part of the family, and are not "just carers" but friends too. They have all actively dealt with any issues that arise and come up with answers to solve them. I'd recommend Helping Hands to anybody.

both for Mother, who is bed-bound with latter-stage Alzheimer's, and Father, who is completely blind but entirely compos mentis with very different needs. We spoke to Father every day on the phone and it was clear that he was enjoying our break almost as much as we were, not least because he felt that the carer was providing a first-class level of care for his wife, who is totally reliant on others for every aspect of her quality of life. What came across very strongly in those conversations was how hard-working the carer was and how she used her initiative to ensure that everything went as smoothly as possible. We couldn't have asked for more.

clearly experts in the field. I knew I could trust them to support my mother-in-law well, and this was completely borne out by our experience.
I was impressed with the thorough approach taken and with how quickly Helping Hands was able to provide a live-in carer, particularly at the moment when so many agencies struggle to find staff. My mother-in-law's carer was so lovely, helpful and pleasant to be around - vitally important when you are living in with someone who is fiercely independent. She really assisted my mother-in-law to recover and regain her fitness and strength and always treated her with dignity and kindness. I am glad to report she no longer needs a carer, but we will use Helping Hands if she does!

what was available and the costs involved. With much trepidation, our elderly mother welcomed her carer into her home. Mother had lived on her own for 12 years following the death of our Father and we were concerned about how she would cope with a complete stranger in her home. Our carer has been a treasure and a joy. She has taken away our stress and my mother sings her praises. Nothing has been too much trouble, our carer has become an extension of our own family. Her kind, caring and professional approach has been wonderful. Helping Hands keep in regular touch with her to ensure that everything runs smoothly and correctly.

causes anxiety and distress. Since she became immobile they have been meticulous in ensuring she has the very best hygiene and nutrition. It is evident that my mother has forged wonderful bonds with them and only today one took her by wheelchair to the coffee morning at our local church and she had the most wonderful time. It is such an advantage that they have the time to care for her every need in her home which she still remembers, and where she can enjoy the company of her faithful dog. The contribution of the care managers has been remarkable too. I wish to conclude by offering my sincere thanks to all the staff who have helped my mother through this wicked illness.

with the service and highly recommend Helping Hands.

weeks or so. He loves looking at the rota every week to see who is coming. They all relate to my son very well and he feels confident with them as he has known them for some time. His carers have enriched his life as they all have different personalities and my son can spend time with them doing different things. They take him out for walks, play games with him, read books or football magazines and help him with his studying. They also send messages for him on his phone so he communicates every day with his cousins and friends which is very important to him.
He is very very happy with the service he receives. Thank you for the joy you bring to my son's life.

do anything for herself. I cannot recommend them highly enough and believe this type of care is the way forward as it allows someone to stay in their own home in an environment they know and get better care.