Home Care Providers Owned by Helping Hands Home Care in Gloucestershire

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9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care in Gloucestershire

Only the locations & reviews in Gloucestershire for Helping Hands Home Care are showing below.

View the details of all 146 locations (with 1628 reviews) owned by Helping Hands Home Care

Helping Hands Home Care Locations in Gloucestershire (4)

4 Home Care Providers owned by Helping Hands Home Care in Gloucestershire
Helping Hands Home Care (Stroud)

Unit 11a Cornhill Shopping Centre, 13 Union Street, Stroud GL5 2JT 

9.7 20 reviews
"Helping Hands have assisted my Mother for a short period after she had to spend a few weeks in hospital, after the home re-enablement team…"   Read all 20 reviews

Providing support from as little as 30 minutes per week all the way up to 24-hour live-in care, Helping Hands Home Care is one of the UK’s leading home care providers. Helping Hands have been offering high quality care to over 40,000 families since… Read more about Helping Hands Home Care (Stroud)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.65 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Cheltenham)

Festival House, Jessop Avenue, Cheltenham GL50 3SH 

8.5 5 reviews
"The helpers are all very friendly. They do any jobs around the house and light gardening. Take me to appointments, etc. Go to the shops…"   Read all 5 reviews

Helping Hands Home Care (Cheltenham) provides person-centred care to people in their own homes. All carers are fully trained and can offer care from as little as 30 minutes per week to help with household tasks all the way up to full-time live-in care. The… Read more about Helping Hands Home Care (Cheltenham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.65 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Gloucester)

First Floor Unit 2, Ambrose House, Meteor Court, Barnett Way, Barnwood, Gloucester GL4 3GG 

8.2 3 reviews
"I have used Helping Hands to care for my elderly cousin for 15 months. Throughout this time they have been very helpful and willing to…"   Read all 3 reviews

Helping Hands Home Care (Gloucester) offers domiciliary care to people needing dedicated personalised support. A team of carers offer care services in Brockworth, Dursley, Frampton-on-Severn, Gloucester, Hartpury, Nailsworth, Quedgeley, Stroud, Tewskebury… Read more about Helping Hands Home Care (Gloucester)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.05 / hour
  • Live-in Care from £1,895 / week
Helping Hands Home Care (Cirencester)

31 Castle Street, Cirencester GL7 1QD 

6.6 7 reviews
"Helping Hands have provided personal care for my wife who is suffering from Alzheimer's disease. Daily visits from friendly competent and…"   Read all 7 reviews

Helping Hands Home Care has been providing high quality, individually tailored support to over 40,000 families for over 30 years. With their unique approach to tailor-made home care, Helping Hands will work closely with you and your loved ones to… Read more about Helping Hands Home Care (Cirencester)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.60 / hour
  • Live-in Care from £1,895 / week

Helping Hands Home Care Reviews in Gloucestershire (35)

9.0

Helping Hands Home Care has a Group Review Score of 9.0 (9.011) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Helping Hands Home Care
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Review of

Helping Hands Home Care (Gloucester)

from Kate W (Cousin of Client) published on 16 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Helping Hands to care for my elderly cousin for 15 months. Throughout this time they have been very helpful and willing to accommodate the variability in our care needs. Last weekend I was away for a short break when I received a call to say that my cousin was on the floor. The staff member
present was superb. They remained with my cousin ensuring she was safe, called 101, and waited until Paramedics arrived.
During the day I was updated by staff as to my cousins condition. Additional visits in the evening were arranged. It was clear that all the staff clearly cared about my cousin and I was reassured that she was in safe hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Gloucester)

Thank you for taking the time to leave us a 5* review, we really do appreciate it. It is great to hear throughout the 15 months Helping Hands have been caring for your cousin they have been very helpful and willing to accommodate a range of care needs.We are also pleased to hear after your Cousin had a fall last weekend the staff member present was superb and remained with your Cousin to ensure she was safe until the paramedics arrived and then kept you up to dated with your Cousins condition before arranging addition evening visits. We will be sure to pass on your feedback to the team. Kindest regards

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Review of

Helping Hands Home Care (Gloucester)

from Mike W (Husband of Client) published on 15 September 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Becoming a carer for your wife is hard, especially when it happens in your late 70s. Not only do you see her mental capacity diminishing but you can do less and less for yourself. Helping Hands provides support for both of you. Not only do they provide friendship for your wife but they enable you, for
a few hours each week, to do something for you in the knowledge that your wife is in safe hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from Anthony H (Son of Client) published on 4 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have assisted my Mother for a short period after she had to spend a few weeks in hospital, after the home re-enablement team helped settle her back at home, Helping Hands then took over responsibility until she felt ready and able to cope on her own. All the Helping Hands staff have been
very friendly and professional throughout her care.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Stroud)

Thank you for taking the time to leave us a 5* review, we really do appreciate it.
We are pleased to hear Helping Hands staff have been very friendly and professional after taking over from the re-enablement team.
We will be sure to pass on your feedback to the team at Stroud.
kindest regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cheltenham)

from Ben O (Client) published on 25 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The helpers are all very friendly. They do any jobs around the house and light gardening.
Take me to appointments, etc. Go to the shops for me. I'd be lost without them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from P G (Son of Client) published on 4 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been providing support for my mother for some years. There can be no better praise than to say that she has always been very happy with her care: she reports that staff are friendly, helpful, and ready to do things the way she likes them done. Staff are punctual and polite, well-briefed
and capable. Recently she needed extra support at very short notice, and the office dealt with this most satisfactorily. A big thank you to all the staff at Helping Hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from J G (Partner of Client) published on 1 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers that attend my partner are always helpful and polite.
The office staff are on hand to assist with any enquires and will help solve any problems that may arise. Overall we are satisfied with the care provided and look forward to working with the many staff that attend my partner and would
recommend Helping Hands.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cheltenham)

from F M (Client) published on 3 April 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers come twice a week for 1/2 each visit. They cream my feet and often soak them first, which is why I need help as I cannot bend easily now.
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from Maura R (Daughter of Client) published on 2 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Helping Hands Stroud as our choice of care provider for our mother.
The care is of a good standard, with the tasks on the care plans carried out well. The communication with the agency has been excellent, always clear, prompt, concise and easy. She has been a great facilitator.
The tasks
on the care plan are carried out well, some of the carers that know mum well and are familiar, carry them out brilliantly and to a high standard and also complete the tasks within the timeframe always ensuring safety, privacy and dignity. This comes down to experience, familiarity of the individual carers, like all frameworks of employment. There will always be those less experienced and less conscientious but these are just a few and still learning. Helping Hands once aware have always demonstrated a quick response.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cheltenham)

from Sylvia L (Client) published on 26 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with all the care I receive from Helping Hands. The love and care bestowed on us both when my husband was still alive took so much pressure off me and my family. I appreciate the care and support I still get.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from L C (Wife of Client) published on 20 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers always arrive when expected. They greet my husband (and me) with a smile every day and wish us a good morning. They all carry out their tasks and chat with my husband when doing so.
There have been times when medication has been changed at short notice and arrangements made with the office
to get these implemented. The carers always speak to me about these changes.
Should there be any change in my husband's condition they always ask me if I had noticed anything. Communication is good between us all which I find reassuring.
We now know the all the carers that visit and my husband is happy with them.
It's good to have the rota in advance to know who will be coming.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stroud)

from E C (Daughter of Client) published on 10 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been caring for my elderly mother for the last six months. She had always been resistant to the idea of carers, but after a fall it was clear she needed help. I was expecting her to resent the intrusion, as she had lived alone for a long time and values her privacy, but as soon as
the carers started coming she completely changed her opinion and now enjoys having their company. They are cheerful and polite, and often go out of their way to offer extra help or to spot and solve potential problems. They treat Mum with dignity and kindness, and we both value their support. The office team are also helpful and efficient. I was surprised at first at the number of different carers, as I had thought it would be a small team so that Mum could get to the know them all - but in fact this doesn't seem to cause a problem. The app which lets me see remotely what time a carer will be arriving or how a visit has gone is invaluable. I would recommend Helping Hands.
  • Staff
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  • Value for Money
Review of

Helping Hands Home Care (Cirencester)

from Gordon W (Husband of Client) published on 25 February 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Too much interested in the money and not in providing the service. I feel that I was misled on the initial assessment fee. Service times were changed without consulting us. Invoices though were submitted even after a reasonable notification on the cancellation of a visit. I would not use them again.
Reply from Samuel Roberts, Partnerships Manager at Helping Hands Home Care (Cirencester)

Dear Gordon, Thanks for taking the time to share your experience with us. I will share this information with the Branch and regional team so that they can review your feedback. Your feedback is valuable, and I am disappointed to hear your experience has not been as we would expect it to be. We have a dedicated team who you can also reach out on 01789 767192 or customerexperience@helpinghands.co.uk who can discuss your feedback in more detail. Thanks once again for taking the time to share your experience. Best regards, Sam

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  • Value for Money
Review of

Helping Hands Home Care (Cirencester)

from Jo V (Niece of Client) published on 17 February 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
Helping Hands Home Care have recently picked up the care package for my Uncle who has complex needs. They were supporting him before with one visit a day, he now has 3 visits. The package has been changed over from another care provider as that agency were failing him. I feel a lot more confident with
HH visiting. He seems brighter, is clean and tidy and he's being encouraged to eat. In addition his care needs are regularly assessed and their communication is excellent. The staff are friendly and efficient and we've also been visited by the care coordinator and senior manager recently also excellent. Thank you Helping Hands.
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Review of

Helping Hands Home Care (Cheltenham)

from V G (Client) published on 13 February 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I have had visits from carers since early last year. They have all been kind and very pleasant. It is nice to have a variety of ladies come in to get my lunch and do various jobs. Some days they are the only people I see. They are all kind and helpful.
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Review of

Helping Hands Home Care (Stroud)

from M R (Daughter of Client) published on 13 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our coordinator at Helping Hands Stroud is always quick to respond and provides solutions to problems. Always approachable, extremely understanding and proactive. The majority of the care ladies who provide care for my elderly mother are approachable, kind and respectful. The care can be a little disjointed
depending on the age and experience of the carer.
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Review of

Helping Hands Home Care (Cheltenham)

from I R (Client) assisted by family/friend published on 6 June 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carer has been friendly and has encouraged me to become involved in activities such as jigsaws and drives around the district. I would prefer visits in the morning if possible.
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Review of

Helping Hands Home Care (Stroud)

from A L (Daughter of Client) published on 21 May 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our whole experience with Helping Hands Home Care was a positive one, and I wish we had been able to engage their help earlier to support us. Everything ran smoothly and our requests for a particular time and day for a companionship visit were met. Helping Hands took the care to provide the same carer
each week, helping mum to build up confidence and a good relationship between them. All staff that I came into contact with were kind and courteous. I felt that the whole family were being supported and would not hesitate to recommend Helping Hands to others.
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Review of

Helping Hands Home Care (Gloucester)

from Valerie T (Daughter-in-law of Client) published on 19 May 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the team at Helping Hands Home Care to be very friendly, courteous and professional. They have always accommodated our requests and at times have gone above and beyond. There is always someone at the end of the phone to offer us advice with our care package.
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Review of

Helping Hands Home Care (Stroud)

from R B (Client) published on 20 April 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent carers very helpful and keen to help in everything.
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Review of

Helping Hands Home Care (Stroud)

from A B (Client) published on 19 April 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the service I get.
Reply from Samantha Watts, Branch Care Manager at Helping Hands Home Care (Stroud)

Hi, thank you for taking the time to leave us a great review, I'm happy to hear how pleased you are with our service!
Best wishes.

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