Helping Hands Home Care in Berkshire | 3 Home Care Providers

Review of
Helping Hands Home Care (Maidenhead)
from Elizabeth F (Daughter of Client) published on 4 September 2025 Submitted via Website • Report

Overall Experience

Helping Hands staff are friendly and engaging, from managers through to carers. They are supportive to the whole family and understand how important your family member is.
They give a specific time of arrival which they stick to, which is immensely helpful for organisation of appointments etc
My Mum

loved them and benefitted from their visits. They were a huge improvement on our previous carers.
Some practical elements needed tweaking, but this is always the case in these situations and can be rectified.
Overall a good experience and would recommend.

Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Maidenhead)

Thank you for taking the time to leave us a Homecare review, we really do appreciate it.
We are thrilled you feel the team at Maidenhead are friendly, engaging and supportive to the whole family.
And is is great to hear they always arrived at the time they were due and your Mum loved and benefited from their visits .
We are also pleased to hear although there were a few things that needed tweaking you, found Helping Hands to be a huge improvement on your previous carers and would recommend us.
We will be sure to pass on your feedback to the branch.
Kindest regards

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Review of
Helping Hands Home Care (Wokingham)
from Jennifer E (Wife of Client) published on 28 August 2025 Submitted via Website • Report

Overall Experience

I found Helping Hands were able to give my husband excellent care . The family encouraged me to arrange a twenty four hour break from caring which was successful as my husband knew the carers , then a two day break went well so l was happy to spend five days abroad without any worries. So l feel very

relaxed after three little holidays!
A carer was with my husband all the time looking after him, cooking his meals, taking him to see others, selecting activities that he was interested in as well as giving the physical care that he needs. I couldn't believe how easy it was to make the arrangements . The two carers were wonderful and so kind.

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Review of
Helping Hands Home Care (Wokingham)
from I S (Son of Client) published on 22 August 2025 Submitted via Website • Report

Overall Experience

Two particular staff members looked after my Father and my Mother in law when my wife and I were away for 5 days. They came in for 1 hour every day and made sure they were both OK.

We were very pleased with the friendly helpful members of the team and have booked them again for when we are away

later in the year. This gives us peace of mind knowing they will be well looked after in our absence.

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Review of
Helping Hands Home Care (Hungerford)
from Edward P (Son of Client) published on 10 July 2025 Submitted via Website • Report

Overall Experience

The team at Hungerford Helping Hands are simply the best. The manager and the group are attentive, timely, and always very pleasant.

If anyone is looking for assistance or help, I couldn't recommend helping hands enough. If I could give six stars I would.

All the helpers are kind, very pleasant,

and very helpful to all of my father's needs. If anyone is looking for assistance for their loved ones, reach out to helping hands. I couldn't recommend them enough.

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Review of
Helping Hands Home Care (Hungerford)
from Jamie R (Son of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

I don't know what we would do without Helping Hands. My sister and I live an hour away from our Dad and they provide an incredible home care service for him. Allowing him to retain a great level of independence. We are forever grateful for their service.

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Review of
Helping Hands Home Care (Hungerford)
from H P (Niece of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

Amazing service provided by all your wonderful staff. My Uncle loves having them and the conversations. All question or queries are answered immediately. I have recommended you to several people.
The management team are always on hand and listen to our concerns.
Thank you have made the situation totally

manageable for all of us.

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Review of
Helping Hands Home Care (Hungerford)
from A R (Daughter of Client) published on 9 July 2025 Submitted via Website • Report

Overall Experience

Both my parents require help with personal care and with small tasks around the house. All of their carers are friendly, polite, caring and respectful. Have been using Helping Hands for over a year and there has never been cause for concern. My parents couldn't remain in their own home if they didn't

have such wonder help. A great organisation.

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Review of
Helping Hands Home Care (Wokingham)
from Nicolas M (Son of Client) published on 8 July 2025 Submitted via Website • Report

Overall Experience

Helping Hands have been support my Dad (and me!!!) since May 2025.. Initially the support was for one day a week with the carer, she is fantastic!! Not long after, my Dad was having a knee replacement and needed some extra support. They was able to arrange this very quickly. I have been amazed with

the flexibility and ability to make short notice changes. I also have to mention a member of staff in the office, always replies to emails quickly and helped out when I had problems accessing the portal. Thank you all very much for what you have done.

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Review of
Helping Hands Home Care (Hungerford)
from Shirley Elizabeth P (Client) published on 24 October 2023 Submitted via Website • Report

Overall Experience

So far with the visits I have received, I have been delighted with the care and friendliness of my ladies and look forward to meeting a fresh face tomorrow. Thank you for everything.

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Review of
Helping Hands Home Care (Hungerford)
from A R (Client) published on 29 September 2023 Submitted via Postal Card • Report

Overall Experience

100% happy with care and attention and lovely helpers.

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Review of
Helping Hands Home Care (Hungerford)
from Ali M (Daughter of Client) published on 22 August 2023 Submitted via Website • Report

Overall Experience

Helping Hands staff were helpful for general housekeeping duties which my father could no longer manage. Great to know someone was dropping in on him and helping to keep him independent in his own home for longer.

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Review of
Helping Hands Home Care (Hungerford)
from David R (Son of Client) published on 16 August 2023 Submitted via Website • Report

Overall Experience

We have been looking for some additional weekend care for my mother. Other organisations weren't prepared to share the role with existing care providers, yet Helping Hands are. From the initial meeting with the Branch Care Manager and her team, we have been treated fantastically. My mother likes the

weekend carers who are kind and caring and we'd recommend this company to others looking for home care services

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Review of
Helping Hands Home Care (Hungerford)
from Sarah E (Daughter of Client) published on 4 August 2023 Submitted via Website • Report

Overall Experience

The whole team at Helping Hands have been very helpful, caring and friendly. My mum has felt at ease with all the carers and has appreciated their support. We have been reassured knowing that she is in safe and professional hands. Thank you to the team.

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Review of
Helping Hands Home Care (Hungerford)
from L B (Client) published on 31 May 2023 Submitted via Postal Card • Report

Overall Experience

Carers are considerate and helpful.

Reply from Jady Starr, Branch Care Manager at Helping Hands Home Care (Hungerford)

Hi, thank you for leaving a great review for us, we're delighted to hear how pleased you are with our service!
Best wishes.

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Review of
Helping Hands Home Care (Maidenhead)
from Susan V (Daughter of Client) published on 25 May 2023 Submitted via Postal Card • Report

Overall Experience

Carers are all very kind, respectful and professional. They look after my father who has Alzheimer's and is bedbound. They provide personal care and they are very thorough and considerate. They are a pleasure to have in the house. I'm very grateful for their service.

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Review of
Helping Hands Home Care (Hungerford)
from P L (Client) assisted by family/friend published on 10 May 2023 Submitted via Postal Card • Report

Overall Experience

Helping Hands carers are always very punctual, courteous, helpful and caring. If shifts need to be changed or extra ones included, this has always been accommodated. We are generally very pleased with the service provided.

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Review of
Helping Hands Home Care (Hungerford)
from Hilary S (Daughter of Client) published on 26 April 2023 Submitted via Website • Report

Overall Experience

Staff are appropriately dressed in uniform and are responsive to needs.
They are friendly and considerate.
Management are also very responsive to requests and act quickly and keep client and clients family informed.

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Review of
Helping Hands Home Care (Hungerford)
from Neil Y (Son of Client) published on 20 April 2023 Submitted via Website • Report

Overall Experience

We are really pleased with the care provided by Helping Hands Home Care (Hungerford) to my elderly Mum. The carers do the tasks they've been asked to do perfectly well but more importantly they also engage with and chat to my mum. We are very grateful for the speed and efficiency with which care was

set up for my mum by the whole Helping Hands Team. Thank you!

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Review of
Helping Hands Home Care (Hungerford)
from Nicola B (Power of Attorney of Client) published on 20 April 2023 Submitted via Website • Report

Overall Experience

To my best belief, the care provided matches the plan in place. Additional support has been provided to escort the client to a number of varying medical appointments.
In addition, the carers have carried out additional tasks within the home to support the client's care and living requirements.

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Review of
Helping Hands Home Care (Hungerford)
from S H (Daughter of Client) published on 17 April 2023 Submitted via Website • Report

Overall Experience

My dad has a number of excellent carers who understand his needs and who he trusts. My mum has a good relationship with the carers, which is reassuring for me. I am able to email directly to the branch and the team are very accommodating.

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Home Care Providers Owned by Helping Hands Home Care in Berkshire

Helping Hands Home Care Locations in Berkshire (3)

Helping Hands Home Care Reviews in Berkshire (27)

Helping Hands Home Care (Maidenhead)

Helping Hands Home Care (Wokingham)

Helping Hands Home Care (Wokingham)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Wokingham)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Maidenhead)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

Helping Hands Home Care (Hungerford)

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