9.8
Group Review Score
(the average from all locations with a review score)
Home Care Providers Owned by Right at Home UK
Right at Home UK is one of the world’s most trusted care companies. Through its global network of over 700 locally owned and operated offices, it helps thousands of people every day to continue living happily and independently in their own homes.
Right at Home's local teams of caring and professional Carers are committed to improving the quality of life for Clients including those with physical disabilities, learning difficulties and older people, providing expert assistance as well as emotional support.
Care Services are tailored to meet the individual needs of Clients, and your choice of care is available as and when you need it. Right at Home can visit you, or your loved one, at home from as little as one hour to 24-hours a day, all dependent on your wishes.
"Right at home is the second care company my wife has been with in the last 3 years and I can only say they have been a godsend, they are…"
Read all 81 reviews
Visiting Care from
£35
/ hour
Live-in Care from
£1,850
/ week
Right at Home (Cardiff & Newport) provides well-qualified professionals who deliver a wide range of person-centred care in the comfort of your own or a loved one's home, helping with tasks from ... Read more
"Right at Home have helped me for 2-3 years now. They have gone above and beyond for me and helped me at home and where I go out. They are…"
Read all 61 reviews
Rated as 'Outstanding' by the industry regulator (the Care Quality Commission) in July 2020, Right at Home Basingstoke provides high quality trusted homecare services. If you would like advice about ... Read more
"My mother is a client of Right at Home and recently had a pretty scary hospital stay.
The care team management were fantastic at working…"
Read all 31 reviews
Visiting Care from
£36.50
/ hour
Live-in Care from
£1,885
/ week
Right at Home (Burton, Uttoxeter, Ashby) provides a person-centred approach to home care focusing on improving the quality of life of the individual. An established and award-winning care agency with ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home (Bristol)
Grd Flr, Unit 8, Eclipse Office Park, 20 High Street, Staple Hill, Bristol BS16 5EL
"A huge Thank you to the entire team for looking after not just dad (the service user) but also for looking after mum too and for always…"
Read all 68 reviews
Visiting Care from
£35
/ hour
Live-in Care from
£1,680
/ week
Right at Home in Bristol places clients at the centre of their services to ensure that people receive individualised care that has been tailored to their needs and preferences.
The agency has a ... Read more
"I cannot praise the team enough for their dedication and kindness. Initially my mum was quite resistant to the idea of having help at home…"
Read all 77 reviews
Right at Home has an amazing care team (rated Outstanding by the CQC in January 2022) of Home Care Assistants, Live in Care Assistants and a fabulous office team. They work hard to find the best ... Read more
"The review covers a longer period than one month. The same carer has been visiting my wife three mornings a week since early last year. The…"
Read all 45 reviews
Right At Home (Weybridge & Richmond) has a team of fantastic CareGivers and care professionals who you can trust to ensure your loved one lives independently and safely in the comfort of their own ... Read more
"The Right at Home Stockport and Didsbury team have looked after my dad for 4 years. The care team have always been caring, compassionate…"
Read all 75 reviews
Live-in Care from
£1,600
/ week
Right at Home Stockport and Didsbury are a home care agency who provide the best possible, person-centred care to areas such as Stockport, Bredbury, Romiley, Marple, Marple Bridge, Compstall, Mellor, ... Read more
"I am disabled and my carer's husband had to go into hospital and as a consequence I needed help at home. Right at Home staff rallied around…"
Read all 54 reviews
Visiting Care from
£33
/ hour
Live-in Care from
£1,925
/ week
Right at Home Ilkley, Keighley & Skipton is a quality home care provider supporting individuals in their own homes.
Right at Home provides a range of services including: personal care, live-in ... Read more
"Right at Home have cared for my Dad from July 2025 until he recently entered a care home. The carers are excellent. Compassionate,…"
Read all 21 reviews
Visiting Care from
£29
/ hour
Right at Home Calderdale strives to make a difference to the quality of life provided for everyone it supports in the local community.
Care staff work to improve the lives of those they care for, ... Read more
"Our carer was a delight. Sge arrived promptly and immediately gave us confidence that we, my wife in particular, were in good hands. My…"
Read all 87 reviews
Visiting Care from
£35.50
/ hour
Live-in Care from
£1,792
/ week
Right at Home has been providing care and support of the highest quality to local people in Harrow, Pinner, Ruislip and Northwood since June 2014.
They seek out the very best Carers and provide ... Read more
"The staff at Right at home are caring, friendly and attentive which is just what we need for mum.
As I live some distance away from mum I…"
Read all 61 reviews
Visiting Care from
£36.90
/ hour
Live-in Care from
£1,736
/ week
Trusted, Award-Winning Homecare in South Trafford.
Choosing the right homecare provider for a loved one can be a daunting and emotional decision. Right at Home South Trafford offers families ... Read more
"The family is hugely grateful for the help and support and swift response for additional services you provided when needed in an…"
Read all 55 reviews
Visiting Care from
£37.50
/ hour
Live-in Care from
£1,400
/ week
Right at Borehamwood & Watford is a home care agency based in Borehamwood, which provides the best possible, person-centred care in their local communities and areas such as Borehamwood, Shenley, ... Read more
"Right at home came recommended to me by my mothers friend who knew and respected the help and care they had recently provided for their…"
Read all 40 reviews
Visiting Care from
£33
/ hour
Live-in Care from
£1,550
/ week
Right at Home (Bedford) supports people to live safely and happily in their own homes.
The team of CareGivers are passionate about improving each client's quality of life through person-centred ... Read more
"The staff that care for my mum is excellent, and peace of mind for me. When mum has been in and out hospital at the drop of a hat. They…"
Read all 27 reviews
Right at Home Nottingham North, a Top 20 in East Midlands provider on homecare.co.uk 2024, offers high-quality, personalised in-home care for older adults, those with disabilities, and dementia. ... Read more
"I cannot praise Right at Home enough. Not only for the continuous, warm, friendly and respectful care the team have shown my Dad, but the…"
Read all 55 reviews
Live-in Care from
£1,650
/ week
Right at Home (Preston & South Ribble) is a trusted, family-owned home care provider supporting clients across Ashton-on-Ribble, Bamber Bridge, Croston, Fulwood, Garstang, Hesketh Bank, Ingol, ... Read more
"We have only used Right @Home for a short time but in that time we have been extremely happy and very pleased with the level of care and…"
Read all 36 reviews
Right at Home Alton and Bordon supports elderly people in Alton, Bordon, Hindhead and surrounding villages to stay living independently in the comfort of their own homes. Clients enjoy the company of ... Read more
"very professional
worked to clients needs
easy to contact - additional care provided when requested
good handover between staff…"
Read all 50 reviews
Right at Home delivers high quality home care to elderly and disabled adults in order to help them remain independent in their own homes, and provide peace of mind for their families - whether it be ... Read more
"My mum and I have been clients of Right At Home for a couple of years and have always found the service to be exceptional. The carers are…"
Read all 46 reviews
Live-in Care from
£1,650
/ week
Right at Home (South Liverpool & Halton) is a high-quality, family-owned home care provider serving Allerton, Aigburth, Childwall, Cronton, Garston, Gateacre, Halewood, Calderstones, Mossley Hill, ... Read more
"I was so impressed with Right At home and the care they gave my relative who had developed Alzheimer's. From the very first meeting with…"
Read all 42 reviews
Visiting Care from
£36.80
/ hour
Live-in Care from
£1,750
/ week
Right at Home (Croydon) provides care and assistance to people in their own home or in the place of their choosing – everything from a bit of company, trips to the shops, out for afternoon tea, to ... Read more
"Mum was only in your care for a few short weeks before going into residential care but the service provided was very accommodating to her…"
Read all 38 reviews
Visiting Care from
£35
/ hour
Live-in Care from
£1,600
/ week
Right at Home North Leeds, Otley & Horsforth delivers trusted, high-quality homecare that supports independent living and provides peace of mind for families. Their personalised services range from ... Read more
Care Provided
Visiting Care
Live-in Care
Nursing Care/Nurse Led Care
Dementia
Right at Home (Tyneside)
Quorum Business Park, Q16 Business Exchange, Benton Lane, Newcastle upon Tyne NE12 8BX
"Excellent carers, I couldn't rate them highly enough. They tried their best to send the same carers as much as they could as my mum got to…"
Read all 82 reviews
Visiting Care from
£35.30
/ hour
Right at Home Tyneside, based in Newcastle, provides care services throughout the greater Tyneside area, whether it be rural Northumberland, a city centre or a coastal location. Right at Home ... Read more
"The care for my mother has been exemplary. The team are providing quality individualised care at home. They are responsive and easy to…"
Read all 35 reviews
Visiting Care from
£30
/ hour
Right at Home Bexley & Dartford offers exceptional care services to people in the local area, supporting them to live independently in their own homes and as part of the community.
Their services ... Read more
"We are so thankful that we found your care agency and we will make sure to recommend it warmly to anyone looking for top quality care in…"
Read all 28 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,344
/ week
Right at Home offers high-quality, reliable homecare services. Please contact the friendly office staff if you need further information on what services they provide and they can support you to ... Read more
Care Provided
Visiting Care
Live-in Care
Nursing Care/Nurse Led Care
Dementia
Right at Home (Mid Sussex)
Suite 2, Lion House, Folders Lane East, Ditchling Common Indl Estate, Hassocks BN6 8SG
"The care delivered to my parents by Right at Home ( Mid Sussex) has been of the highest standard.
Every request by us has been fulfilled…"
Read all 95 reviews
Visiting Care from
£35
/ hour
Right at Home (Mid Sussex) provide home care for people who require additional assistance around the home. Whether that may be recovering from a hospital stay or full-time live-in care, CareGivers ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home Harrogate
Ent 3, Harrogate Convention Ctre, Springfield House - 1st floor, Kings Road, Harrogate HG1 5NX
"Extremely helpful with my recovery from hospital for left hip replacement and would recommend Right at Home.…"
Read all 14 reviews
Visiting Care from
£41.50
/ hour
Right at Home Harrogate is a a reputable and trustworthy homecare provider that offers a diverse range of services to meet the unique needs of their clients in Harrogate and all the surrounding ... Read more
"We are delighted with the whole team at RAH Solihull. The management team go out of their way to support us - from answering our call on…"
Read all 10 reviews
Visiting Care from
£27
/ hour
Live-in Care from
£1,600
/ week
Right at Home Solihull is part of an award-winning homecare group with over 75 offices across the United Kingdom. The offices are family-run with a big emphasis on providing premium, bespoke homecare ... Read more
"Excellent service provided, incredibly helpful during recovery from an injury. I have no hesitation in recommending this company, the care…"
Read all 51 reviews
Visiting Care from
£37
/ hour
Right at Home Welwyn, Hatfield & St Albans is an Outstanding rated Home Care provider (April 2019) and one of the highest ranking in the East of England, making it one of the best care providers in ... Read more
"We began using RAH in June 2025 for mum howe has Vascular dementia and had reached a point where she wasnt really trustworthy to eat or…"
Read all 22 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,750
/ week
Right at Home Exeter and Exmouth is a domiciliary care company that aims to deliver high quality, compassionate care in and around Exeter and Exmouth.
The family run business strives to make a ... Read more
"My father received fantastic care from Right at Home. The carers were all great with dad and were punctual. They were friendly, warm and…"
Read all 12 reviews
Visiting Care from
£35
/ hour
Live-in Care from
£1,849
/ week
Right at Home Dundee, Angus and North Fife is an independently-owned and locally based personal care and companionship provider.
Their vision is a world where outstanding homecare is delivered ... Read more
"Courtney and Debra have been supportive from the very start with arranging care for my Nan who was extremely reluctant to care services at…"
Read all 4 reviews
Visiting Care from
£38.50
/ hour
Right at Home Salisbury & Andover is a family-run home care provider offering compassionate, person-centred support to adults across Salisbury, Andover, and nearby villages including The ... Read more
Right at Home Wandsworth & Lambeth aims to make a positive difference in the lives of those they care for. They provide quality personal care, companionship, and support to allow loved ones to live ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Right at Home UK Reviews (4553)
9.8
Right at Home UK has a Group Review Score of 9.8 (9.786) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Right at Home UK must have a Review Score.
from Adam M (Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I was initially very hesitant about having carers come into my home, but Becks and Anna B have completely changed my perspective.
From the very beginning, they both made me feel comfortable and at ease. They are kind, professional, and genuinely caring in everything they do. It's clear they truly care
about the people they support, and that makes such a difference.
They have been amazing not only with me but also in how they've integrated so naturally with my family. Having them in our home has been an absolute pleasure, and I feel very lucky to have such wonderful carers from Right at Home.
Reply from Jenny Madghachian, MD at Right at Home (Borehamwood & Watford)Thank you, Adam, we've loved caring for you. I'm delighted we've had such a positive impact on your homecare.
from Gary H (Son of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Dad has been receiving care for a month. The carers have consistently put my Dad at ease and maintained his dignity. They have brought peace of mind to my Mum who is his main carer. As a family we would recommend to others.
Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)Thank you for your kind review. We're so pleased to hear that your Dad feels at ease and that his dignity is being maintained. It's also lovely to know our support has given your Mum peace of mind. Your recommendation means a great deal to us-thank you again.
from D W (Son of Client) published on 21 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The service provided by Right at Home is first-class. The team visit my mother twice a day, providing assistance with hygiene, medication and preparing meals. RAH are professional and reliable. Mother can be a challenge, she is strong-willed and suffers from memory issues. The care team are kind, patient
and help Mum in so many ways. They maintain her dignity, make her laugh, and she enjoys her visits.
Reply from Tina Malam, Registered Manager at Right at Home (South Cheshire)Thank you so much for your kind and thoughtful feedback. It truly means a lot to hear how positively the team has impacted your mother's daily life. We're especially grateful for your recognition of their patience, compassion, and professionalism, particularly in supporting someone with strong independence and memory challenges. Maintaining dignity, building trust, and bringing moments of joy are at the heart of what we strive to do every day. It's wonderful to know your mother enjoys their visits and feels supported in such a meaningful way. We'll be sure to pass your kind words on to the care team they will be incredibly encouraged by your feedback. Thank you again for taking the time to share your experience.
from Jill D (Daughter of Client) published on 20 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The carers were respectful and kind. They enjoyed time with my mother, which she really appreciated. The company was very professional and always responded quickly to any concerns. Communication was excellent, we were well-informed about Mum's care.
Reply from Krish Nair, Director at Right at Home (Enfield)Thank you for the lovely feedback regarding the care for your mum!
from Helen S (Daughter of Client) published on 17 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We initially contacted RAH for professional advice and care for our Mum who is still living independently. Mum and I met her companion in her home with Georgia. I could tell immediately how caring and warm she was and most importantly, Mum seemed to bond with her straightaway. This was such a relief
for me, as we were going away and I was riddled with guilt and worry about leaving Mum. Mum's companion visited a couple of times before our holiday, which enabled me to relax a little and Mum to get to know her more, and I could gently ask Mum if she was happy. Whilst away, Mum and her companion phoned me twice a week via a messaging app, which was amazing. I thought this was so kind and thoughtful and it reassured me so much. Mum's carer is a true professional who obviously is gifted in caring for people. She is so aware of Mum's situation and makes her feel safe and happy. Occasionally Mum wears the same jumper etc., which her carer notices. In a lovely manner together they choose a different outfit. She brushes her hair, massages her hands, and makes sure she looks lovely. She makes Mum feel special. She also prepares her lunch and they sit together with a cup of tea... the perfect friend! Mum's companion also works so hard in cleaning her bathrooms, kitchen, hoovering etc. She fills her bird feeders and takes her shopping for a few items. She will accompany Mum to the senior group if Mum doesn't have her keep fit class. Mum's carer is so professional and genuinely kind. I feel we are blessed to have her looking after our mum. Mum has completely bonded with her and looks forward to her visits. Mum has a new friend now... which is the very best compliment. Thank you for sharing her with us, as we are so lucky to have her in our lives.
Reply from Scott MacRae, MD at Right at Home Maidenhead, Marlow & HenleyDear Helen, Thank you so much for taking the time to share such a beautiful and detailed account of your experience with us. Reading your words truly brought a smile to all our faces. We understand that the transition to accepting care-especially when a loved one is still living independently-can be an emotional journey filled with "what-ifs." Hearing that Georgie and Nisa were able to ease that "guilt and worry" for you is the highest compliment we could receive. Our goal is always to provide peace of mind for the whole family, not just the individual we are visiting. It is wonderful to hear about those small, thoughtful moments that make such a big difference: We believe staying connected is vital, and we're so glad those calls helped you relax and enjoy your holiday. Thank you for trusting us with your Mum's care. We look forward to many more happy visits and cups of tea! Warmest regards, Scott
from Linda O (Daughter of Client) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very accommodating. Mum had recently had a stay in hospital and so care package was suspended until she was discharged.
Caroline visited day after discharge and organised appropriate short term care. Once completed another visit to establish home visits going forward.
Nothing was too much trouble
and we were very grateful for the standard of service provided during a stressful time.
Would recommend highly.
Reply from Grantley Lynch, Owner / Managing Director at Right at Home (Medway)We are truly grateful for your kind feedback about our care service for Mum. It is heart-warming to know that our collective efforts made a positive impact for Mum and your family. Kindest regards, Right at Home Medway.
from Tracey C (Daughter of Client) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Ii am very happy with the care services which Right at Home provides for my Dad.
The whole team have been consistently kind, professional and attentive to his needs. I always feel confident that he is in safe hands which gives me great peace of mind.
Reply from Lisa Tomlinson, Business Development & Community Engagement Officer at Right at Home (East Lancashire & Ribble Valley)Thank you so much for taking the time to share such kind feedback. We are delighted to hear that you are happy with the care your dad receives from our team. It is especially rewarding to know that our carers' kindness, professionalism, and attentiveness have helped give you confidence and peace of mind.
from Janette K (Daughter of Client) published on 17 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Living a distance away from Dad, the service given gave us peace of mind that he was being cared for. No issues with any of the carers. Last few weeks have been challenging to say the least. Georgina and her team have gone beyond their duties to ensure safe outcome. We are extremely grateful. Thank
you.
Reply from Nathan East, Managing Director at Right at Home Chichester & Bognor RegisThank you for the lovely review. We know it's not easy being far from a loved one, so we're really pleased we could give you that peace of mind. We'll make sure Georgina and the team see this lovely review.
from D H (Client) published on 16 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
On the whole the help I have received from your Carers has been very good. Some of your Carers are exceptional whilst others are good. I have been impressed by the time keeping of all the Carers & on the occasions when they have been running late through no fault of their own I have been kept informed.
The weekly schedule of Carers has worked very well & it is convenient to know in advance who will be delivering care on each visit. I would have no hesitation to recommend your Company to anyone I know who requires care.
Reply from David Newcombe, Managing Director at Right at Home (Loughborough)Thank you. I will pass on your comments to the team. Thank you too for highlighting that good time keeping and communication is so important and really valued by our Clients. It is of course efficient to manage the roster well and courteous to advise of any changes but also demonstrates our respect for our Clients, which is one of our core values. Thank you again.
from Sarah C (Granddaughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Courtney and Debra have been supportive from the very start with arranging care for my Nan who was extremely reluctant to care services at the beginning. They both understood all needs and have supported all the way through as well as myself as a family member also felt supported. Having a care provider
who understands how special my nan is land caring for her like she is their own family means the world. Thank you
Reply from Courtney Hillman, Director at Right at Home Salisbury & AndoverThank you for the review. We are so grateful for your kind words and for trusting us with your Nan's care. We completely understand how difficult those first steps can be when introducing care, and it means so much to hear that both your Nan and yourself have felt supported throughout the journey. At Right at Home, we truly believe in caring for every Client as if they were part of our own family, so knowing that this has come across in your Nan's care is incredibly special to us. Courtney and Debra will be so pleased to hear your feedback.
Thank you again for taking the time to share your experience, it really does mean the world to our whole team.
from D V (Daughter of Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am so happy with the care from Right At Home, it gave me a great deal of peace of mind whilst I was away, especially I was able to read the daily reports into my Mum's care knowing all was ok. The girls who looked after my Mum gave an exceptional service. When I came home my Mum was very happy, she
said the girls were so lovely and caring, she felt she had known them for a long time, even though it was only for a short respite care. Thank you to every one who gave such an excellence service. I would definitely recommend Right at Home.
from G L (Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I've have Right at home come to support me with my shopping weekly, they are always very prompt and very helpful with everything I need. I always look forward to the visit. But unfortunately I'm not allowed to tip her :) overall a very helpful experience, I would highly recommend this company
Reply from Caroline Evans, Operations Manager at Right at Home (Central Wiltshire)Thank you for your feedback, we are so please that we have been able to support you with your shopping. Seeing the difference that she has been able to make to you is worth more than any tip.
from Jane W (Wife of Client) published on 14 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
John needed assistance mainly to shower and dress. These needs were met very well by RAH. He also enjoyed their company whilst I could do other things away from home.
Reply from Sam Wright, Managing Director at Right at Home (High Wycombe & District)Thank you for your review. We are so pleased that the care also supported you to be able to run errands and have time out for yourself too, which is so important when taking care of a loved one.
from Gaby S (Niece of Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
This is care the way it should be.
Every carer knows their job inside out,and actually take the time to talk to my uncle.
Attention to detail is 100%.
Any health issues are instantly recognised and dealt with eg specimens sent,GP or pharmacist contacted.
Faulty or missing equipement is dealt with.
Food
is whatever he fancies-either shop bought or made from scratch-they are excellent cooks.
They make sure he drinks enough,eats regularly,clean and tidy the flat,put shopping away.
They communicate with each other and with me.
I really cannot praise the team enough and am overjoyed that we found them-I now never ever worry about my uncle because he is in very safe hands .
Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)Gaby Thank you so much for your great review. It is very pleasing for the team to see the feedback our clients leave for us. Kind regards Andree
from A G (Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been using Right at Home for over 4 months.
I am very pleased with the care and attention I have received. The Carers are all friendly and professional in their approach. They arrive on time. I am always pleased to hear the key in the lock to be greeted by a cheerful Carer.
The staff at the
office are helpful and supportive, and have dealt with any problems I may have.
from Andrew D (Husband of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The service was seamless, from my wife's discharge from hospital, to the arrival of her carer, organised by Right at home. The latter fitted herself around the family's needs and went over and above to ensure that she did everything that she could to make my wife's recovery easy and without worries
Reply from Liz Young, Business Development Manager at Right at Home Guildford & FarnhamThank you so much for this review, our care team really do go above and beyond for all of our clients and their families too to ensure we are living our values of trust, quality and compassion! I will be sure to share your words with the team.
from B B (Daughter of Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Right at Home have provided home care for both my parents since April 2025.
Since then my father is now in a nursing home due to his complex needs. They now provide excellent care for my mother. Mum can be quite difficult at times and they send a carer who understands her needs and can communicate
with her in Punjabi.
Highly recommend their services to anyone who is looking for care.
Reply from Tahira Muzammal, Owner at Right at Home - Leeds East, Roundhay to RothwellThank you for sharing such kind feedback. Supporting your family over the past year has meant a lot to us. We know your mum can have her tougher moments, and we're really glad that having a Punjabi-speaking carer has helped her feel more understood and comfortable. We truly appreciate your recommendation and your trust in our service.
from H H (Granddaughter of Client) published on 10 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent care - no visit feels rushed. Feel like each carer has gone above and beyond. We get calls if running late and we like that the care team are small so not too many new people.
Reply from Tina Malam, Registered Manager at Right at Home (South Cheshire)Thank you so much for your kind words. We're really pleased to hear that you feel well cared for and that our team has made such a positive impression. Providing unhurried, attentive support is very important to us, so it's wonderful to know this is coming across in your experience. We're also glad that the communication and consistency of a smaller care team are making a difference for you. Your feedback means a great deal and will be shared with the carers, who always strive to go above and beyond. Thank you again for taking the time to share your experience.
from M S (Son of Client) published on 9 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
If you want high quality, compassionate care in the home then look no further than the right at home team. I live abroad and following the death of my father 3 years ago we realized that my mother required some additional help at home. The team were able to provide flexible, high quality care that suited
my mum's evolving needs from initial social visits to eventually full day care. Throughout this time the care felt like a true partnership, the team gave me daily updates which were reassuring living in another country. They were also incredibly flexible adding in extra visits as needed even with less that 24h notice. My mother and I can't thank the team enough for enabling her to stay safely in her home as long as possible.
Reply from David Newcombe, Managing Director at Right at Home (Loughborough)Thank you for your very kind review. We always share reviews in the business particularly, with the carers most involved and they will be thrilled. We are proud to deliver considered, person-centred care which, is a widely used term in the sector but, it takes the right team, all sharing the same ethos, to consistently deliver it. Your use of the word partnership and the reference to the gradual increase to your mother's needs is so important. We always encourage engagement with a client very early on which, maybe just be a couple of hours per week, which is why we welcome small packages. Thank you again, it is much appreciated. David
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