Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.
Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of...
"My daughter has recently been going through a mental health crisis, the team at Helping hands Horley have been extremely helpful and..."Read all 22 reviews
Helping Hands Home Care (Horley) offers care to people in their own homes in Crawley, East Grinstead, Horsham, Redhill and the surrounding areas. Their care staff are well trained and compassion and... Read more
Care Provided
"Helping Hands came in to care for my mother-in-law for a couple of hours each day. They treated her with respect and understood her needs..."Read all 32 reviews
Helping Hands Home Care (Exeter) offers live-in care and visiting care tailored to the unique needs and requirements of each individual. Their range of support services cover everything from short,... Read more
Care Provided
"When my dad had to go to hospital I was very concerned about my mum as he was her main carer. I contacted Helping Hands and arranged for..."Read all 26 reviews
Helping Hands Home Care (Wigston) provides fully personalised home care and support, from short regular visits to 24-hour live-in care. The team of carers is highly trained and experienced and covers... Read more
Care Provided
"With dad having been diagnosed with Alzheimer's, mum was finding life increasingly hard. We are so glad that we found Helping Hands,..."Read all 20 reviews
Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provides individually... Read more
Care Provided
"My carer took us to a local garden centre owned by people we know, but as I am partially sighted, I couldn't see them. However, Sandra (my..."Read all 26 reviews
Helping Hands Home Care Lutterworth has a dedicated team that works tirelessly to provide an unparalleled standard of support to vulnerable people, whether they need minor assistance or specialist care... Read more
Care Provided
"My uncle has been cared for by Helping Hands for a few months now. They came into our lives after a previous company had served notice, and..."Read all 48 reviews
Helping Hands Home Care (Redditch & Bromsgrove) delivers home care that is individually tailored and unique to each and every person they support. Whether you would like help around the house, support... Read more
Care Provided
"As a stroke survivor who still has limited functionality in one leg and no functionality in my left arm, I do need a lot of help in daily..."Read all 31 reviews
Helping Hands Topsham deliver personalised care and support designed to suit your specific needs, preferences, and lifestyle. Whether you’re looking for regular visits to help with household tasks and... Read more
Care Provided
"I had never had to look into this sort of care before but as soon I did the guys at helping hands were so helpful. My brother needed..."Read all 18 reviews
Helping Hands’ dedicated and friendly branch team in Wimbledon are ready to support your care needs, whether it’s a 30-minute visit once a week or 24-hour live-in care. Over the past 30 years, Helping... Read more
Care Provided
"This service has provide my Mum with consistently reliable, caring and friendly support over the last year. They have always taken time to..."Read all 29 reviews
Helping Hands Live-in care South West is one of the leading care providers in the UK, offering unique, person-centred support that is fully regulated by the Care Inspectorate Wales (CIW). Covering... Read more
Care Provided
"From the very beginning, the team demonstrated kindness, professionalism, and genuine compassion. Every carer who visited treated my mum..."Read all 31 reviews
With over 30 years’ experience providing dedicated home support across England and Wales, Helping Hands Epsom provide the ideal solution if you are in need of a little extra help to remain independent... Read more
Care Provided
"The lovely ladies at the Eastbourne branch have been caring for my bedbound husband, who has advanced Alzheimer's , for over two years..."Read all 16 reviews
The Eastbourne branch of Helping Hands is well-equipped to provide care and support to those with the most complex of needs. Led by a specialist care manager, the compassionate team of carers goes... Read more
Care Provided
"My husband has received great care from everyone who has visited. Helping hands has observed and responded to his changing needs and..."Read all 20 reviews
Helping Hands Home Care (Evesham & Cotswolds) provides care that meets individual's needs. Surrounded by the picturesque countryside of five different counties is Evesham and for those that live in... Read more
Care Provided
"Helping Hands have been providing care to my mother for several years. Since a fall in October 25, the care needs have needed to increase..."Read all 21 reviews
Helping Hands' Bath branch provides fully flexible home care packages delivered by carers who get to know each individual before their care starts. The whole care team is employed directly by the company,... Read more
Care Provided
"My family and I couldn't be happier with the care provided by Helping Hands. My Mother has advanced dementia and her daily care needs have..."Read all 22 reviews
With more than 100 branches across England and Wales, you can rely on Helping Hands to understand care, no matter what your support needs. Whether you require one visit a week for 30-minutes or 24-hour... Read more
Care Provided
"The home care service has created massive peace of mind for me. The staff are able to check things for me like that the phone is plugged..."Read all 12 reviews
Helping Hands Home Care (Doncaster) provides home care to anyone in need of extra support to live independently. The team delivers compassionate, person-centred care for all manner of conditions and... Read more
Care Provided
"We have been using the services of helping hands for just over 18 months to enable my mother to remain living happily at home. We are very..."Read all 30 reviews
Helping Hands' Harlow team supports families in the area with bespoke, personalised home care that is fully tailored to their needs, requirements and preferences. Offering a fully managed service that... Read more
Care Provided
"The communication from the beginning has always been excellent from the person in the office to the carer with my Mum. We receive a weekly..."Read all 27 reviews
With over 30 years' experience, Helping Hands Birmingham is well equipped to care for all your needs, whether you need visiting care to help with meals, overnight care or live-in care. Helping Hands'... Read more
Care Provided
"I use helping hands care for my mum who has Alzheimer's and I can honestly not fault the services or the care they provide in any way. All..."Read all 22 reviews
Helping Hands Home Care in Wigan has a friendly and professional team on hand at all times to provide high-quality, bespoke care to enable people to remain in the comfort of their own homes. Covering... Read more
Care Provided
"We have used Helping Hands Wokingham to care for my wife Elizabeth on two separate occasions in 2024 and 2025, when a private carer we had..."Read all 10 reviews
Helping Hands Home Care (Wokingham) provides a home care service to people living in the Wokingham area of Berkshire. A team of dedicated and skilled care staff, provide varying levels of care that... Read more
Care Provided
"Our experience with Helping Hands has been nothing but excellent. The way they care for my wife has made her life that much better because..."Read all 14 reviews
Fully regulated by the Care Inspectorate Wales (CIW), Helping Hands is one of the leading home care providers in the UK. And with 30 years’ experience supporting over 40,000 families throughout England... Read more
Care Provided
"Yasmin from Helping Hands and her team of amazing Carers, too many to mention are amazing. The compassion and attention they have shown..."Read all 17 reviews
Helping Hands' Letchworth team is friendly and empathetic and provides a wide range of care, from supporting young adults getting to and from university to assisting those who have suffered a complex... Read more
Care Provided
"Helping Hands are a reliable, caring mainstay with helping with my mother, who is becoming increasingly frail on her own. Toni is amazing..."Read all 20 reviews
Helping Hands Home Care (Huddersfield) provides quality home care services for a wide range of needs and requirements. Following a carefully designed, personalised care plan each person will receive... Read more
Care Provided
"I contacted Helping Hands Cosham and asked for an urgent assessment when I was discharged from hospital after a hip replacement. I was..."Read all 11 reviews
Helping Hands Home Care (Havant) offers personalised care and support. A friendly team of carers support all over Havant, and can also be found in Langstone, Emsworth, Warblington, Denvilles, Bedhampton... Read more
Care Provided
"After a thorough review of the various home care providers in the St Helens area, I had no hesitation in hiring Helping Hands. But the..."Read all 32 reviews
Helping Hands Home Care (Widnes) offers a wide range of high-quality home care services to help individuals remain in the comfort of their own homes and maintain their independence. The care team provides... Read more
Care Provided
"Helping hands have been an absolute Godsend. My mother and father benefit from an hour a day with one of the lovely ladies who genuinely..."Read all 13 reviews
Over the past 30 years, Helping Hands has supported over 40,000 families with care for a member of their family and as the UK’s leading home care provider they are well placed to provide support with... Read more
Care Provided
"Helping hands have been providing my father in laws care at home since march 2026 every single carer that has cared for my father in law..."Read all 15 reviews
With over 30 years’ experience, Helping Hands Folkestone is one of the UK’s leading home care providers, offering unique, person-centred support in the place you know best; your home. With a network... Read more
Care Provided
"I have been with Helping Hands for 3 years, and they have been very good to me. I don't know where I would be without them. They have taken..."Read all 13 reviews
Helping Hands Home Care (Chipping Sodbury) provides hourly care in the home. It helps to maintain continuity, supporting emotional well-being and build up a strong relationship with customers and their... Read more
Care Provided
"The Helping Hands Carers in Tunbridge Wells are a group of people who are so passionate about helping others that they become part of your..."Read all 21 reviews
Helping Hands Live in Care South East provides care to people in their own homes in Weymouth to Reading to Hastings, including the Isle of Wight. The live-in care package provides constant, round-the-clock... Read more
Care Provided
"A really hood service all round. Well trained staff, polite and efficient. Generally time keeping is good. However, due to traffic..."Read all 13 reviews
If you're looking for care and support that is tailored around you, Helping Hands (Southend on Sea) has over 30 years of experience in providing dedicated home care. Whether you need intensive live-in... Read more
Care Provided
"The support my dad has received from Helping Hands Worthing has been excellent. The carers have been prompt, professional and cheerful,..."Read all 13 reviews
Helping Hands Home Care (Worthing) provides a home care service to people living in the Worthing area of West Sussex. A team of dedicated and skilled care staff, provide varying levels of care that... Read more
Care Provided
"Helping Hands have been wonderful, both the management team and the care staff. The carers have treated my Mum with dignity and respect at..."Read all 21 reviews
The Helping Hands team in Ellesmere Port offers fully personalised, high-quality home care delivered by staff who are fully qualified to support people of all ages with all manner of conditions. Whether... Read more
Care Provided
"Helping Hands have been attending to Mums needs for over two years now. They helped us at a time when we were very pushed for time and had..."Read all 26 reviews
Helping Hands Home Care (Derby) offers people dedicated personalised domiciliary support. With flexible packages available for sporadic visits or full-time care, they are committed to providing a... Read more
Care Provided
"All the carers that my brother had were very kind and caring they were always very friendly towards him and looked after him well. He..."Read all 12 reviews
Helping Hands' branch in the historic town of Hertford provides bespoke home care services, including hourly visits and 24-hour live-in care, across Bishops Stortford, Harlow, Hertford, Stapleford, Thornwood,... Read more
Care Provided
"Helping Hands responded swiftly to my son's enquiry about providing care for me after an operation. Post-op pain made it difficult for me..."Read all 12 reviews
With over 30 years’ experience, Helping Hands is one of the leading home care providers in the UK, offering bespoke, individually tailored home-based support throughout England and Wales. With over... Read more
Care Provided
"Helping Hands provided the care and companionship I needed for a week following eye surgery. I live on my own and knowing that qualified..."Read all 8 reviews
Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Warwickshire branch provides person-centred care that enables people to continue to lead meaningful lives... Read more
Care Provided
"Excellent overall service. Punctual, caring and thoughtful. Zoe and Julie have been, and continue to be, major factors in Marion's..."Read all 15 reviews
Choosing the right care for you or a loved one can be a daunting task, but Carly’s team is available to listen to any of your worries and provide you with complete peace of mind that you’re in the best... Read more
Care Provided
"The care provided by Helping Hands meets all my husbands needs and gives me some respite at the start of everyday. The carers are always..."Read all 10 reviews
Offering a bespoke, professional home support service, Helping Hands Monmouth are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the leading home care... Read more
Care Provided
"My mother received home care from Helping Hands for the past month, and we have been very pleased with the service provided. The carers..."Read all 13 reviews
Helping Hands team in Wirral offers fully personalised, high-quality home care delivered by staff who are fully qualified to support people of all ages with all manner of conditions. With over 100... Read more
Care Provided
"I don't usually take part in reviews, but the service I have received from the care staff is excellent. I can find no faults at all...."Read all 30 reviews
Helping Hands Home Care (Swadlincote) supports people with everything from getting to and from the shop and managing daily life to caring for complex needs. The Swadlincote branch of Helping Hands... Read more
Care Provided
"Helping Hands are very good. They go above and beyond to help me. They check to make sure I have enough medication. All the carers are..."Read all 22 reviews
Helping Hands Home Care (Beeston) is dedicated to offering tailored home care and support. The Beeston team cover care across the team Nottinghamshire community, including Arnold, Beeston, Colwick,... Read more
Care Provided
"The carers are always thoughtful in their approach to my wife, who was until recently sometimes very difficult to please. The most regular..."Read all 21 reviews
One of the oldest towns in England is also home to one of Helping Hands' branches. The team in Ipswich offers personalised care and support to enable people to remain safe and independent at home. Whether... Read more
Care Provided
"All the carers are good, doing everything requested. They arrive on time or close to it and do not rush you. Generally, they are gentle as..."Read all 9 reviews
Helping Hands is one of the UK's leading home care providers, with 100 branches and 6,000 carers providing dedicated support across England and Wales. Its Warrington branch operates throughout the... Read more
Care Provided
"My husband has been receiving care from Helping Hands for 8 months & without fail the care he has received has been friendly &..."Read all 20 reviews
Helping Hands Home Care is a high-quality care agency that serves Cardiff, Bridgend, Cowbridge, Welsh St Donats, St Athan and the surrounding areas. The care team provides more routine care services... Read more
Care Provided
"All the carers are very nice, polite, competent and good listeners and you seem to be able to work round any other commitments that I have..."Read all 20 reviews
Helping Hands' Torquay branch is part of a network with over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home... Read more
Care Provided
"Caring for my partner during his six-year decline into dementia was the most challenging time of my life. For his final year, Helping..."Read all 20 reviews
With over 30 years’ experience supporting over 40,000 families across England and Wales, Helping Hands is one of the leading home care providers in the UK. Helping Hands can support with a wide range... Read more
Care Provided
"My mother will be 96 years old in March. Myself & my sister live in Devon, and having the excellent care team come in every other day to be..."Read all 15 reviews
Helping Hands branch in Lincoln works tirelessly to maintain en excellent quality of service for each of its service users. It may be that you are returning home following a spell in hospital and would... Read more
Care Provided
"I've found the office and field staff at Helping Hands to be enormously helpful and empathetic, the field staff go above and beyond when..."Read all 10 reviews
Helping Hands's Stourbridge branch provides award-winning, individualy tailored support that is fully tailored to each individual and their needs. The friendly and compassionate team of carers can... Read more
Care Provided
"Helping Hands is a blessing for many people like us. Would recommend HH to some friends and family. The level of service provided by the..."Read all 11 reviews
Helping Hands Home Care (Leicester) is here for you. Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex... Read more
Care Provided
"Have found all staff pleasant professional friendly and caring. Always on time and stay the full duration of the visit. Check with..."Read all 16 reviews
Through its wide range of services, Helping Hands Home Care (Aintree) aims to give the people they care for with as much independence as possible in their own homes. The Aintree team covers care in... Read more
Care Provided
"Helping hands provide a caring team of carers to my elderly mother. We have been happy with all the support that the team has..."Read all 15 reviews
Helping Hands Knaresborough is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). Whether you need... Read more
Care ProvidedHelping Hands Home Care has a Group Review Score of 9.3 (9.256) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
The team have gone to extraordinary lengths to accommodate my (reluctant, and indeed obstructive) parents' complex needs, to tailor care and support for them. Their patience, understanding and diligence has been exemplary and I don't know what I would have done without their wisdom and support at this awful time. We now, at last, have live-in care in place, which is (fingers crossed!!) working better than I (..or the parents..) had ever imagined. Thank you so very much, Helping Hands Ferndown!
We are delighted to hear that the team were able to accommodate your parents' complex needs with patience, understanding and diligence. It is wonderful to know that their support and guidance have been so valuable...
The management team are supportive, keep in touch and are happy with a weeks notice when we go away. I am very happy to reccommend HH to anyone looking for help to remain independant at home.
We are delighted to hear that the care provided is meeting all of your husband's needs while also giving you valuable respite at the start of each day. It is wonderful to know that our carers are...
It saddens me to leave this review when in the past I have rated them highly.
Good afternoon,
We are very sorry and saddened to receive your review and read your comments,
We will be sure to share your feedback with the relevant management team to look into.In the meantime if you do wish to discuss your experience further, please do not hesitate to reach out to my...
New members of staff are allowed to shadow before they start main duties; status notes are recorded after each call and it's clear that the notes are read; monitoring takes place & we receive review visits every 3 months. It's particularly reassuring to receive calls from regular carers who engage with my husband and make a difference to his mood.
We are delighted to hear that your husband has received friendly and professional care throughout the past 8 months. It is wonderful to know that you value the thorough approach taken, including staff...
The staff were very pleasant and helpful.
Katie
All the carers and management have been fantastic and made all our lives a lot easier to live. We are so fortunate to have such a great team to look after Jennifer and are so thankful too. Everyone is so friendly and conscientious.
We are delighted to hear that the carers and management team have made such a positive difference and helped make life easier for your family. It is wonderful to know that the support provided has been...
Good care and support, kind staff.
We are delighted to hear that you have been happy with the service and reliability of Helping Hands over the past 18 months. It is wonderful to know that your regular carer is outstanding and...
All the carers that my brother had were very kind and caring they were always very friendly towards him and looked after him well. He enjoyed there company. They always treated him with dignity and listened to what he had to say
We are delighted to hear that your brother received such kind and caring support from our team. It is wonderful to know that the carers were friendly, treated him with dignity and respect, and took the...
The support my dad has received from Helping Hands Worthing has been excellent. The carers have been prompt, professional and cheerful, with a real commitment to giving my dad a genuinely positive experience based on his individual needs. Shannara has been delightful and very easy to contact. Thank you!
We are delighted to hear that your dad has received such excellent support from our Worthing team. It is wonderful to know that our carers have been prompt, professional and cheerful, whilst providing...
The care we receive is adequate. I spend a lot of my time ensuring that practical tasks are completed properly and there is at times a huge discrepancy between what is asked and what is delivered . I am unsure where the fault lies . I do feel that some carers lack the life skills that are needed when dealing with loved ones
Good afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.
We appreciate your honest feedback. While we are pleased that the care provided has been adequate overall, we are sorry to hear that there have been occasions where the service delivered has not...
I have been using helping hands since 5 July 2022. First for my husband who had Lewy Body Dementia. Firstly for social care taking him out but as it grew steadily worse his carer took over some of his bodily care. She is a wonderful person who could get him to do things I couldn't and I learned a lot from her. We then needed helping getting him up in the mornings.A team was got together so that it was the same people coming in who he got to know. They were all really kind and thoughtful. I also had experience of 24 hour care again a really good experience. My husband died September 2025. I received from them kindness and understanding. His first carer now comes 2 mornings a week to care for me. Helps me around the house or takes me out. I can't tell you how absolutely brilliant my whole experience has been. Thank you Helping Hands
Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.Thank you for sharing your experience with Helping Hands. We are honoured to have supported both your husband and yourself over the years. It is wonderful to hear how much of a positive impact the...
Helping Hands provided care for my 95 year old mum over about a year. They were able to adapt to mum's changing care needs latterly without fuss, often at very short notice. Can't thank the team enough for their support through this difficult time.
We are delighted to hear that we were able to support your mum over the course of the year and adapt to her changing care needs, even at very short notice. Providing flexible, responsive care is so...
Helping Hands have provided excellent service over the past 6 months for my mother. She has mild dementia but they were wonderful with her, regularly reviewed care, happy to provide extra at short notice, and provided wonderful carers, who actually cared about her. We got phone calls when they were concerned about something and it was very clear the client they were providing care for is to the forefront of everything they do
Thank you for sharing your experience. We are delighted to hear that the team has provided excellent support for your mother over the past six months. Supporting someone living with dementia requires...
If the situation had been different, we would still be using Helping Hands and would recommend them to any other family needing support for an elderly loved one.
Thank you for sharing your experience with Helping Hands during what must have been a very difficult and worrying time for your family. We are delighted that we were able to arrange support for your...
Excellent timely service. Thank you.
Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you experienced excellent and timely service, and that everything met your expectations. Your kind feedback means a great deal to the team, who work hard to ensure a smooth...
The care providers/office team have today gone above and beyond care for our mother. My sister and I live 120 and 230 miles away respectively from our mother. But the team stepped in and dealt with getting someone to mums home and an ambulance very quickly after mum having a fall. We were kept updated which was a great relief to us both. Thank you to everyone involved.
We are delighted to hear how the care providers and office team were able to step in so quickly and support your mother following her fall. We completely understand how difficult it can be when you...
Had the need to call for help as my mother had had a fall and couldn't ring anyone. I live just over 250 miles away as does my sister. Mum is elderly and had taken a fall. The team were able to go straight out to her arriving approx 20/30 mins after my call and an ambulance was at the scene too. Mum got taken into hospital and a carer kindly went with her as she has trouble hearing and they were able to keep us up to date with her progress. Don't know what we would have done without the rapid response mum received today. We cannot thank everyone involved enough. We are so grateful for your help and daily support for mum. Thank you all so so much.
Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased that the team could respond so quickly during such a worrying situation and provide both immediate support and reassurance for your mum. It is wonderful to hear that a carer was able to...
Thank you, especially, to all the wonderful carers for just being amazing!
We are delighted to hear that Helping Hands was able to provide the support and reassurance you needed during what must have been a stressful time. It is wonderful to know that the team quickly put your mind at ease...
I strongly object to the new requirement to give 7 days (instead of 3 days) notice of changes to caring needs - the result of this is a blocker to my Mum's ability to make short-term plans with her friends and family, without making this an expensive event since the care cannot then be cancelled in time. Please relook at this as this would prevent me recommending your service to other people.
Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are sorry to hear your concerns regarding the change to the notice period, and we understand how this may impact your Mum's ability to make flexible plans with family and friends. Your feedback is...
The carers are always thoughtful in their approach to my wife, who was until recently sometimes very difficult to please. The most regular ones may even have formed a sort of bond with her, though her severe short-term memory loss may not make that a realistic hope. Their speedy reporting on-line is very helpful, and often reassuring, to me. And recently, the office admin has become reliably efficient and helpful.
It is wonderful to hear how thoughtful and caring the team have been in supporting your wife, and that the regular carers have been able to build a meaningful connection with her. We are also pleased that...
There are no news items for Helping Hands Home Care.
Average costs for home care provided by Helping Hands Home Care by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Helping Hands Home Care, based on 154 out of their 154 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £35.26 |
| Live-in Care (weekly) | £1,797 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Helping Hands Home Care own 154 Agencies.
Helping Hands Home Care (Horley), Helping Hands Home Care (Exeter) & Helping Hands Home Care (Wigston) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care to verify any information. View our terms and conditions. Helping Hands Home Care has an Enhanced Service - more info.