Home Care Providers Owned by Helping Hands Home Care

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care
Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.

Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of talented and dedicated professional Carers.

Helping Hands Homecare is one of the nation’s most trusted providers of home care, having supported tens of thousands of customers and their families, each one special and unique, every year in over 155 communities across the country. For decades, they've been helping people to live well in the homes and communities they love.

With a dedicated team of thousands of specially trained carers and a branch structure local to you, Helping Hands offers tailored solutions for care at home. From help with daily routines or administering medication, to companionship or full-time live-in support, each is carefully designed personally to you. They know living well at home means something different to everyone, so for each family they work with, their helping hand ensures you can continue to live the life you love to the fullest; because what matters most to you, matters to them.

Helping Hands Home Care Locations (155)

50 Home Care Providers owned by Helping Hands Home Care
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Helping Hands Home Care (Swadlincote)
G35/36 Repton House, Bretby Business Park, Burton-on-Trent DE15 0YZ 
"Helping Hands do exactly as their name suggests. Their staff are entirely trustworthy, caring, reliable, patient, well trained and…"   Read all 27 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Swadlincote) supports people with everything from getting to and from the shop and managing daily life to caring for complex needs. The Swadlincote branch of Helping Hands ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Wolverhampton)
1 Anders Square, Perton, Wolverhampton WV6 7QH 
"Had my first visit from Helping Hands today, what a wonderful experience. Lady was so lovely and did a wonderful job in my home. I would…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Wolverhamptom) offers care in your own home in Bilston, Codsall Wood, Dudley, Perton, Tettenhall, Wombourne, Wolverhampton and the surrounding areas. Care staff are ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Camberley)
14 The Parade, Frimley, Camberley GU16 7HY 
"We have been using Helping Hands regularly over the last 1 year and we were very grateful for the extra help and care that was needed at…"   Read all 10 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands' Camberley branch works tirelessly to provide the very best individually tailored support, completely unique to you and your requirements, whether you need regular visits throughout the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Enfield)
Instant Offices, M25 Business Centre, 121 Brooker Road, Waltham Abbey EN9 1JH 
"As always Claire arrives on time, is kind, friendly and extremely professional when carrying out her care for my mother. Claire has a very…"   Read all 14 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Enfield) provides tailored care and support to people where they feel the most secure: their own homes. With a wide range of services offered, the compassionate and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Gateshead)
Office 2 Biz Space Gateshead, William Street, Gateshead NE10 0JP 
"Overall, we have been very satisfied with the service my mother receives. The carers are cheerful and helpful, and on the occasion when mam…"   Read all 8 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

Helping Hands Home Care (Gateshead) prides themselves on delivering high quality and reliable home care services. Always placing the people they work with at the heart of their practice, they offer ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Huddersfield)
Office G21, 7 Northumberland Street, Huddersfield HD1 1RL 
"Thankyou for providing very reliable and consistent care for our father. Currently our father is independent however, he needs two short…"   Read all 13 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

Helping Hands Home Care (Huddersfield) provides quality home care services for a wide range of needs and requirements. Following a carefully designed, personalised care plan each person will ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Harrow)
6 College Road, Harrow HA1 1BE 
"I was so impressed with the service provided. There was never an issue with timings or the ability of the carer to help me with any…"   Read all 10 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Harrow is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Cannock)
Epsom 6 Centrix at Keys, 8 Keys Park Road, Hednesford, Cannock WS12 2HA 
"My cleaner is excellent.She is very polite and is a very cheerful.Always on time.i can only repeat what have I have put.The service I have…"   Read all 10 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Cannock) delivers home care services across Cannock, Cannock Wood, Upper Longdon Hednesford, Heath Hayes, Burntwood, Chasetown, Great Wyrley, Cheslyn Hay Rugeley, Stafford, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Rainham)
Studio 13, CEME Innovation Centre, Marsh Way, Rainham RM13 8EU 
"Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me…"   Read all 7 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it. Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (West Bridgford)
Office 2, 18-20, Wollaton Road, Beeston, Nottingham NG9 2NR 
"i have been having carers since an operation last year with the aim of making a full recovery. The carers have always been most helpful,…"   Read all 17 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

One of the leading home care providers in the UK, Helping Hands West Bridgford offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Tamworth)
37 George Street, Tamworth B79 7LJ 
"This is an overview for the previous 12 months whereby Helping Hands have provided an excellent home visit package to my 90 year old…"   Read all 8 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care Lichfield & Tamworth is on hand whether you need regular visits throughout the week to help you keep on top of your household tasks, or more intensive live-in support for a ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Mansfield)
Room 107, Level 1, East Wing, Mansfield Business Centre, Ashfield Avenue, Mansfield NG18 2AE 
"The helping hands team have been excellent. Communication with the office so kind and helpful. Nothing has been too much trouble and mums…"   Read all 11 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

Home Hands' branch in Sutton In Ashfield is renowned for its high-quality care. The team has the skills, expertise and reputation to provide only the best care when, and where, it matters the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Fakenham)
Unit 12, Millers Walk, Fakenham NR21 9AP 
"Very good adaptable, helpful carers and office personnel, always clean, tidy and well equipped, protective clothing and masks etc, well…"   Read all 6 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands provides bespoke live-in care and home care services for people in North Norfolk. The branch is passionate about one-to-one support and each carer strives to provide only the best ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Plymouth)
75 Mutley Plain, Plymouth PL4 6JJ 
"Wonderful experience cheered up my morning when I got up, pleasant ladies to talk to offered to make me breakfast, cup of tea and make my…"   Read all 22 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

Helping Hands is one of the UK’s leading homecare providers, offering support from as little as one 30-minute visit a week through to 24-hour live-in care. Whether you need help with your ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Maidstone)
2 Royal Star Arcade, High Street, Maidstone ME14 1JL 
"I can't thank the carers and the office managers enough for their outstanding help with dad recently. They have gone over and above…"   Read all 10 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Maidstone) provides a home care service to people living in the Maidstone area of Kent. A team of skilled and professional staff provide care that can be tailored to each ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Brentwood)
Office G41, Jubilee House, 3 The Drive, Brentwood CM13 3FR 
"We are satisfied with the care provided to my father. The care staff are respectful and kind, which we greatly appreciate. Overall, the…"   Read all 6 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

The team at Helping Hands Home Care Brentwood always puts you, the individual, at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Milton Keynes)
Ground Floor & First Floor Office, Unit A, Coopers Court, Coopers Yard, Newport Pagnell MK16 8JS 
"Helping Hands have been looking after our 95 year old mother for the last 2 years. She has been living independently in her apartment for…"   Read all 21 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands are one of the UK’s leading home care providers, offering dedicated support in the comfort of your own home. And unlike introductory agencies, Helping Hands provide a fully managed ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Worcester)
32 Broad Street, Worcester WR1 3NH 
"The experience we have been given has been outstanding the carers have all treated us with respect specially to my husband who has dementia…"   Read all 12 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Worcester) is on hand to provide high quality care, whether your loved one needs regular visits throughout the week to manage daily tasks or requires more intense live-in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Aylesbury)
Goldsmiths House, 10-14 Cambridge Street, Aylesbury HP20 1RS 
"I wish to pay compliment to live-in carer Monica who has supported family friend in Winslow since Sept.2025. I visit with friend every week…"   Read all 19 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands Home Care (Aylesbury) can offer a wide range of care services in the home, with specialists in dementia and Alzheimer's, acquired brain injury, Parkinson's, spinal injury, stroke and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Darlington)
Business Central, 2 Union Square, Central Park, Darlington DL1 1GL 
"My wife, who has Alzheimer's, has been looked after for 3 years now by Helping Hands. The care provided has been excellent. A regular team…"   Read all 21 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

Helping Hands Home Care Darlington offers tailored, individualised domiciliary care. The local team covers care in Bishops Auckland, Darlington, Great Burdon, Hurworth-on-Tees, Newton Aycliffe, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Rothwell)
30A Commercial Street, Rothwell, Leeds LS26 0AW 
"I have used Helping Hands for respite since 2024, and then in January 2025, a crisis occurred in my husband's illness. The Alzheimer's…"   Read all 16 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Rothwell) helps people to remain in the comfort of their own homes and to live as independently as possible. The Rothwell branch of Helping Hands offers a wide range of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Stalybridge)
Hyde Park House, Cartwright Street, Hyde SK14 4EH 
"My husband had been having twice weekly companionship calls, but recently came to our rescue when my husbands condition deteriorated…"   Read all 14 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

With over 100 branches and 6,000 carers supporting families across England and Wales, Helping Hands Home Care are committed to providing unique, high quality care to enable your independence in the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Ipswich)
Unit 1 Friars Courtyard, Princes Street, Ipswich IP1 1RJ 
"Helping Hands have been a welcome addition to my father and it's been lovely to know that we have some to check on him first thing in the…"   Read all 18 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

One of the oldest towns in England is also home to one of Helping Hands' branches. The team in Ipswich offers personalised care and support to enable people to remain safe and independent at ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Swindon)
126 Commercial Road, Swindon SN1 5PL 
"My Father's situation is rather unique - he has no living relatives/ friends within close proximity and I live on the other side of the…"   Read all 9 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

With over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home care providers. Helping Hands' Swindon branch ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Southport)
139 Eastbank Street, Southport PR8 1DQ 
"The care I have received from all staff at Helping Hands has been first-rate, and I am very happy with the service.…"   Read all 11 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

The people at Helping Hands' local Southport branch are experts in person-centred care and compassion and empathy are at the heart of their service. Covering areas including Formby, Little Altcar, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Basingstoke)
Flavo Suite, Champion House, Wella Road, Basingstoke RG22 4AG 
"All good so far. Service is exceptional. Carer turns up on time and does care plus taking Step mother in law, Cynthia, shopping, to cash…"   Read all 9 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands is the UK’s leading home care provider, with over 30 years’ experience providing unique support, built by and around you. The friendly and dedicated branch team at Basingstoke are able ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bristol)
80 Shirehampton Road, Bristol BS9 2DR 
"Helping Hands have provided respite care for my 99 year old mother for over a year. The carers have always been friendly and kind and happy…"   Read all 11 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Bristol offers care in your own home in Bristol, Brislington, Bradley Stoke, Clifton, Filton, Frenchay, Keynsham, Southmead, Stoke Gifford, and surrounding areas. Care staff are well ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Middlesbrough)
Unit 5, Boho 6, Crown House, 5 Linthorpe Road, Middlesbrough TS1 1RE 
"All my carers are lovely, friendly andf reliable. I always feel happy when they come, and help is always available when I have questions.…"   Read all 8 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

Helping Hands branch in Middlesbrough offers visiting care and live-in care fully tailored to individual needs, preferences and wishes. Whether you need regular visits throughout the week to help ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Walsall)
60 Bridge Street, Walsall WS1 1JG 
"Received an assessment,for my father whilst he was still in respite care. With the intent for him to return to his own home. Very…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care delivers home care services across Bloxwich, Dudley, Walsall, Wednesbury, West Bromwich, and the surrounding areas. With over 30 years experience, the team are dedicated to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Wantage)
39A Market Place, Wantage OX12 8AW 
"This was Mum's first experience of Carers coming in to her home. The ladies who came were wonderful, they talked to her, offered to do…"   Read all 16 reviews
  • Visiting Care from £37.70 / hour
  • Live-in Care from £1,900 / week

As one of the UK’s leading home care providers, Helping Hands knows exactly what it takes to provide high quality care that supports your comfort and independence at home. With over 30 years’ ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bury St Edmunds)
4 Kings Mews, Kings Road, Bury St Edmunds IP33 3DE 
"The whole team at Homecare have been absolutely outstanding. I called from hospital in desperation and in need of immediate care for my…"   Read all 7 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Bury St Edmunds) provides tailored support. Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Beverley)
32 Butcher Row, Beverley HU17 0AB 
"Special mention and recognition to be given to a particular staff member who currently cares for my mother and father in her attentive,…"   Read all 30 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands' Beverley and Hull branch provides individually tailored support that is completely unique to you and your requirements. Whether you need regular visits throughout the week to help ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Leeds)
61 Street Lane, Roundhay, Leeds LS8 1AP 
"Helping Hands have been looking after my mother for the last 2.5 years. My sister and I could not have enabled Mum to remain in her own…"   Read all 14 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands is an award winning provider of personal Live-in Care. Having successfully completed 25 years, and one of the largest and most experienced direct employers of live in carers across ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Colchester)
16 St. Botolphs Street, Colchester CO2 7DU 
"This company has cared for my mum recently. Thanks to Ivor and his amazing team of carers. who were compassionate kind gentle bubbly and…"   Read all 15 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Colchester) offers care to people in their own homes in Brightlingsea, Clacton-on-Sea, Colchester, Dedham, Feering, Frinton-on-Sea, Great Bentley, Marks Tey, Mersea Island, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Clevedon)
61 Hill Road, Clevedon BS21 7PD 
"Helping Hands has provided excellent care. Always timely and courteous and happy to provide assistance to meet any unexpected or ad hoc…"   Read all 52 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

With over 30 years’ experience delivering high quality care across England and Wales, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to remain independent at ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Croydon)
Easy Offices, Southbridge House, Southbridge Place, Croydon CR0 4HA 
"The care my husband received from Helping Hands has been exceptional. His regular carer is kind, efficient and very health and safety…"   Read all 13 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Croydon) provides tailored home care packages across Caterham, Cousldon, Croydon, Hackbridge, Kenley, New Addington, Purley, Warlingham, Woldingham, and the surrounding ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Homecare (Hereford)
37 & 40 Rural Enterprise Centre, Vincent Carey Road, Rotherwas Industrial Estate, Hereford HR2 6FE 
"I have found the experience with helping hands a very positive one . From meeting with manager and putting care in place they have been…"   Read all 5 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

Helping Hands Homecare (Hereford) offers high-quality support and care to people living in their own homes. The Herefordshire care team, fully qualified and regulated by the Care Quality ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Halifax)
31 Northgate, Halifax HX1 1UR 
"I have found all the carers to be excellent. They wash and dress him after helping him out of bed and are so cheerful, and he (my husband)…"   Read all 17 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

Helping Hands Home Care (Halifax) offers care to people in their own homes across Halifax, Flockton Moor, Ripponden, Elland, Holmfield, Rastrick, Mill Bank, Rishworth, Ovenden, Illingworth, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Hungerford)
127a High Street, Hungerford RG17 0DL 
"The team at Hungerford Helping Hands are simply the best. The manager and the group are attentive, timely, and always very pleasant. If…"   Read all 20 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

With over 30 years’ experience, Helping Hands Home Care is one of the UK’s leading home care providers, offering bespoke, compassionate care across England and Wales. Hungerford's dedicated team of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Chigwell)
68 The Broadway, Debden, Loughton IG10 3ST 
"Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the…"   Read all 4 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas. ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Nantwich)
56 Hospital Street, Nantwich CW5 5RP 
"We needed an extra evening visit which was provided within hour of our initial call. We have been with you since early 2025 and cannot…"   Read all 7 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands is one of the UK's leading home care providers, so the team knows exactly what it takes to provide high-quality care that supports your comfort and independence at home. With over 30 ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Stoke-on-Trent)
8 King Street, Newcastle-under-Lyme ST5 1EL 
"Kelly was very kind and efficient and went the extra mile. The carers sent have been mainly excellent and I would like to recommend Holly,…"   Read all 14 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands' branch in Stoke-on-Trent serves Burslem, Chesteron, Clayton, Fenton Milton, Newcastle-under-Lyme, Shelton, Silverdale and the surrounding areas. The team is dedicated to excellence ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Ferndown)
12 Victoria Road, Ferndown BH22 9HZ 
"The Ferndown Team have been so caring and supportive for my father and their dedication and allowed him to stay in his own home for 3…"   Read all 11 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

With over 30 years’ experience, Helping Hands is one of the UK’s leading homecare providers with more than 100 branches in England and Wales. Offering a fully managed service tailored around you, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bolton)
Unit 5 The Courtyard, The Valley, Bolton BL1 8PB 
"I had care from helping hands since back end of October 2025 Since that time i cant fault them,-the carers who visit me on a regular basis…"   Read all 21 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Live-in Care North covers everywhere from Liverpool, Sheffield and York up to the Scottish border, providing constant, round-the-clock live-in care from a dedicated carer who lives with ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (York)
6 Odsal House, Front Street, York YO24 3BL 
"We recently engaged Helping Hands in supporting our elderly relative with increasing frailty stay in their own home. The manager and the…"   Read all 10 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands Home Care (York) provides a home care service to people living in the York area of North Yorkshire. A team of dedicated and skilled care staff, provide varying levels of care that ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Peterborough)
90 Bridge Street, First Floor Premises, Peterborough PE1 1DY 
"We've been using Helping Hands at Peterborough for over a year now and they are absolutely amazing! Mother in law has Alzheimer's and…"   Read all 16 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

With 30 years’ experience and as the UK’s leading home care provider, Helping Hands Live-in care East will support you, regardless of your care needs. Their live-in care package provides constant, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bromley)
3 Walden Parade, Walden Road, Chislehurst BR7 5DW 
"We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have…"   Read all 9 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

With over 30 years’ experience, Helping Hands Bromley is one of the leading home care providers in the UK, offering bespoke, individually tailored home support throughout England and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Godalming)
Regency House, 6B Queen Street, Godalming GU7 1BD 
"Helping Hands are highly professional and experienced, flexible and accommodating, caring and compassionate, with great communication…"   Read all 14 reviews
  • Visiting Care from £37.70 / hour
  • Live-in Care from £1,900 / week

Helping Hands Home Care Guildford and Godalming offers individually bespoke home care services in Guildford, Godalming, Woking, Farnham, Farnborough, Haslemere, Fleet, Aldershot, Cranleigh and the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Basildon)
Unit 11, The Willows Shopping Centre, Wickford SS12 0RA 
"I've been with Helping Hands for a few months now and I can honestly say I couldn't be happier! They have welcomed me in under quite…"   Read all 6 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Basildon) offers people support and personalised care to people who require it. Providing individually tailored, high-quality home care in Basildon, Benfleet, Wickford ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Barnet)
79-81 Chaseside, Southgate, London N14 5BU 
"The carer is always smiling and friendly when she supports my parent who has dementia. She spends time talking to my parent and gives my…"   Read all 31 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Offering a bespoke, professional home support service, Helping Hands Barnet and Southgate are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews (2018)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.214) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
  • 1645
  • 330
  • 32
  • 5
  • 6
Date Published
  • 2018
  • 335
  • 846
  • 1162
  • 856
Reviewer Connection to Helping Hands Home Care
  • 706
  • 553
  • 292
  • 119
  • 81
  • 45
  • 38
  • 26
  • 22
  • 21
  • 19
  • 15
  • 13
  • 12
  • 9
  • 8
  • 7
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Helping Hands Home Care (Doncaster)

from E W (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home care service has created massive peace of mind for me. The staff are able to check things for me like that the phone is plugged in, internet plugged in, tablets taken, while also supporting my Mum in taking tablets, eating meals, going for walks, and making appointments.
Having staff able
to take my Mum to and from appointments has been a huge help as we don't have to delay or organise everything around my work schedule.
My Mum was reluctant at first but the staff are amazing with her and encouraging her to go for walks with them etc.
I cannot thank them enough for all that they are doing to support my Mum and me.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Doncaster)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to read that our support has provided you with such peace of mind and that the team has been able to help with the practical day-to-day checks, medication support, meals, walks and appointments, while also supporting your Mum in a way that encourages her confidence and independence. It is especially lovely to hear how reassuring it has been to have assistance with appointments around your work commitments, and that your Mum has responded so positively to the encouragement from our staff.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wantage)

from Karen P (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This was Mum's first experience of Carers coming in to her home. The ladies who came were wonderful, they talked to her, offered to do anything she needed, accompanied her for a walk round the garden. She was very satisfied with the whole process, from the manager who came for an initial booking visit,
the flexibility of availability, to the Carers themselves. We will definitely be booking again.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wantage)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that your Mum's first experience of having carers visit her at home was such a positive one. It is lovely to know that the carers took the time to talk with her, offer support with anything she needed and even accompany her for a walk around the garden, helping her feel comfortable and supported. We are also pleased to hear that the process as a whole, from the initial visit with the manager through to the flexibility of availability and the care itself, met your expectations. It is very rewarding to know that your Mum was so satisfied and that you would be happy to book with us again.

Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from K C (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been looking after my mother for the last 2.5 years. My sister and I could not have enabled Mum to remain in her own home if the carers had not been coming. Mum has 3 visits a day (meals and personal care) except for a couple of days when my sister and I can be with her. Both the
carers and office staff are always attentive, caring and professional. They have always been accomodating with amendments to her regular care and alert us to any issues in a timely way. I would not hesitate in recommending them.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are extremely grateful to you for sharing your experience and for trusting us to support your mother's care over the past two and a half years. It is wonderful to hear that the regular visits have enabled her to remain in the comfort of her own home, and that both the carers and office team have provided attentive, caring and professional support. We are pleased to know that the team have been flexible and accommodating with changes to her care, and that communication around any concerns has been clear and timely. Supporting families to maintain independence and peace of mind is something we take great pride in.

Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Eastbourne)

from S S (Wife of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely ladies at the Eastbourne branch have been caring for my bedbound husband, who has advanced Alzheimer's , for over two years now.
They are always polite and respectful nothing being too much trouble, and have adapted well to his changing care needs.
They deal with his ,sometimes difficult
behaviour calmly and professionally .
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Eastbourne)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are deeply grateful to you for sharing your experience with the Eastbourne branch and for trusting us to support your husband's care over the past two years. It is reassuring to hear that the team have consistently provided polite, respectful and compassionate care, while adapting well to your husband's changing needs. Supporting individuals living with advanced Alzheimer's requires patience, understanding and professionalism, and we are very pleased to know the team have managed this calmly and with such dedication. Your feedback is a powerful reflection of the standard of care we strive to deliver.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Norwich)

from C H (Daughter of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been providing care for my 93 year old mother since June 2025 following discharge from hospital, initially once a week to help with showering, but now several times a week to support her increasing needs. I have also been able to arrange temporary additional cover for when I have
been away on holiday which has been very much appreciated. They have provided excellent and compassionate care which have allowed my mother to remain independent in her own home. The staff are lovely and I can not recommend Helping Hands highly enough.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Norwich)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are very pleased to hear that we have been able to support your mother following her discharge from hospital and adapt the care provided as her needs have increased over time. It is reassuring to know that the flexibility to arrange additional temporary cover during your holiday was helpful and gave you peace of mind. Supporting independence at home through compassionate, high-quality care is at the heart of what we do, and it is wonderful to hear that this has made a meaningful difference for your mother. We are also delighted that you have found our staff to be so kind and supportive.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chester)

from Stephen S (Son of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with Helping Hands from meeting Sam Hale at the beginning of the process and the pairing of the carers' sent to suit my Mum. Due to Hollies holiday my Mum has also had Tom and Alex and she gets along with them all. She looks forwards to the visits very much. The carers' are
punctual, good company and extremely helpful.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chester)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you have been so impressed with your experience at Helping Hands, from your initial meeting with Sam Hale through to the thoughtful pairing of carers to suit your Mum's needs. It is wonderful to know that both Hollie and, during her holiday, Tom and Alex have built such positive relationships with your Mum, and that she looks forward to their visits. Hearing that the carers are punctual, friendly, supportive and good company is very reassuring, as continuity and companionship are a vital part of the care we aim to provide.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chelmsford)

from S M (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed care in April 2025 and with her, and my siblings we chose Helping Hands. Mum was a little reluctant to accept help but the care and detail used to identify carers she might get on with , was a good foundation. The carers from Helping Hands became friends to her, caring , interested
and willing to listen to her needs. The admin staff were easy to talk to and as her needs changed provided reassuring feedback back . We as a family are so glad we chose Helping Hands .They are a company who really care in every sense of the word.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chelmsford)Thank you for taking the time to leave us such a thoughtful review, we really do appreciate it. We are pleased to hear that when care was needed in April 2025, you and your family felt confident choosing Helping Hands and that the process of matching carers was handled with such care and attention.
We understand that accepting support can be difficult, so it is wonderful to hear that the carers became trusted companions to your mothercaring, attentive, and willing to listen to her needs. We are also glad that our office team were approachable and able to provide reassurance and clear communication as her needs evolved.
Your kind words mean a great deal to us, and we are truly grateful that your family feels reassured in the choice you made. We will be sure to share your feedback with the team, who will be delighted to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Angela B (Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands provided the care and companionship I needed for a week following eye surgery. I live on my own and knowing that qualified carers would be visiting twice a day was invaluable. Different staff came in over the week but it did not matter. Each had detailed notes about who I was and what
I needed. They cooked me excellent meals with good conversation and company. They were caring, calm, professional and respectful. I would not hesitate to book them again or recommend them to anyone needing support in the home. I was also very impressed with the way I was assessed and the home visit to establish what my needs were face to face.
I had previously used Helping Hands before when my husband was very ill with dementia in 2024. Again excellent carers which was the reason I returned to the company.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Angela,

Thank you for taking the time to leave such a thoughtful review, we really do appreciate it. We are delighted to hear that the care and companionship provided following your eye surgery gave you reassurance and peace of mind, particularly as you live on your own. It is wonderful to know that the twice-daily visits were invaluable.
We are pleased to hear that, although different carers supported you throughout the week, each was well informed of your needs and provided consistent, caring, professional, and respectful support. Your kind comments about the meals, conversation, and company are especially appreciated.
Thank you also for your positive feedback about the assessment process and for choosing Helping Hands again following your experience in 2024. Your continued trust means a great deal to us.
We will be sure to share your feedback with the team who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Coventry)

from David C (Son of Client) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First contact with office staff was professional and very informative about services offered. I visited the office on 2/3 occasions and found the same to be true. Friendly and approchable and willing to adapt care to meet needs of my parent. Carers were friendly and efficient in my father's home, and
Dad felt comfortable with their presence.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Coventry)David,
Thank you for taking the time to leave us a review, we really do appreciate it. It is great to hear that your first contact with the office was professional and informative, and that you were provided with clear information about the services we offer.
We are also pleased to know that when you have visited the office on multiple occasions you have found the team to be friendly, approachable, and willing to adapt care to meet the needs of your parents. It is particularly reassuring to hear that the carers are friendly and efficient in your fathers home, and that he feels comfortable with their presence.
We will be sure to share your kind feedback with the team, who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from Steve M (Next of Kin) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to let the general public know that Helping Hands Leeds are a care provider that really do care. My friend has been with Helping Hands Leeds for over 12 years now. There isn't a day that goes by that he let's me know that each individual carer that has visited him has treated him with the
upmost respect. His Wednesday afternoon's out to the pub with his carer & neighbour is the highlight of his week. To each individual carer and each member of staff in the office, thank you for what you do. Without you my friend wouldn't be here today. Please keep up the excellent work. Would highly recommend Helping Hands Leeds if anyone is looking for an excellent care provider.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Thank you for taking the time to leave us a review, we really do appreciate it.

Your heartfelt comments about the care provided by Helping Hands Leeds over such a long period truly mean a great deal to us. It is wonderful to hear that your friend has consistently been treated with the utmost respect and that his carers have made such a positive and lasting difference to his life.
The fact that his weekly outings are a highlight and that he feels genuinely cared for is a real reflection of the dedication and compassion shown by both our carers and office team. Your kind words of thanks and recommendation are incredibly valued and will mean so much to everyone involved in his care.

We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bath)

from Alan B (Son of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Helping Hands have been providing support for my mother for several months now. The staff are compassionate and supportive and tailor their provision to my mothers needs. They contact me if they need to check on anything, or advise me of something needed or not as it should be. Mum is happier and looks
forward to them calling, and they have made a significant improvement to her quality of life.
Its not perfect, the very nature of the service means that the given rota times are not always achieved, but that is understandable. it has proven difficult to get additional respite visits, particularly at short notice. I'm sure this is not from want of trying to accommodate the request by the management team, but probably a reflection of staff recruitment issues in the care sector. I would not hesitate to recommend Helping Hands to friends who needed to source care provision for a relative.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bath)Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to hear that the support provided to your mother has had such a positive impact and that she looks forward to our carers visiting. It is wonderful to know that our teams compassionate, tailored approach and ongoing communication with you have contributed to an improvement in her quality of life.
We also appreciate your balanced and thoughtful feedback regarding rota timings and the challenges around arranging additional respite visits at short notice. Your understanding is genuinely valued, and your comments help us to continue reviewing how we can improve flexibility and availability wherever possible.
Thank you for your recommendation and for placing your trust in Helping Hands. We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from Dawn H (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had Helping Hands care for my Mum on 2 days a week for the past 6 months. They are amazing. Mum wasnt too keen on the idea of carers as she wanted me to do but I was struggling and needed help. Care was put into place for one day a week...Fridays. Mum soon got used to the idea but it was made
easier as the staff who attended were so lovely. I then arranged for a carer to come for an hour on Monday mornings. I cannot praise everyone at Helping Hands enough! From the care Mum receives to the communication from office staff.....everything is 5*
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to read how positive your experience has been over the past six months and how well your Mum has settled into receiving support. We understand that accepting care can be a big adjustment, so it is wonderful to hear that our carers helped make this transition easier by being so kind and supportive.
It is especially reassuring to know that both the care your Mum receives and the communication from our office team have met such a high standard, and that increasing the support to two days a week has worked well for you both. Your fivestar feedback truly means a great deal to us.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Camberley)

from E G (Daughter of Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, helpful and efficient. They usually arrive on time.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you find our staff friendly, helpful and efficient, and that visits are usually delivered on time. Punctuality and professionalism are very important to us, so it is reassuring to know this is reflected in your experience.
We will be sure to share your kind feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chipping Sodbury)

from L P (Daughter of Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that overall you find the service very good, and we are grateful for your honest feedback regarding the occasions where you needed to contact the office to request reminders around care plan duties, which we will pass on to the local branch.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from Brenda P (Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me the help I need. All your staff are very hardworking, pleasant and adaptable. I usually have the same person, but due to holidays, etc., I have met a number of your
staff, and they have all been a pleasure to meet. Your management is always helpful and obtainable, too.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that following your hospital stay, our support with household tasks has been beneficial and has helped you feel more comfortable at home. Your kind comments about our carers being hardworking, pleasant and adaptable are greatly appreciated, and it is lovely to know that even when different team members have visited, you have had such positive experiences.
We are also grateful for your feedback regarding our management team being helpful and accessible, as this is something we take great pride in.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chipping Sodbury)

from Sam G (Daughter of Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he would
never be let down . They always turned up. Went above and beyond. Above all , Dad was really happy with the service he received from helping hands . Thank you
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)Thank you for taking the time to leave us a review, we really do appreciate it.
We are incredibly grateful for your kind words and for sharing your experience with us. It means a great deal to hear that your dads care needs were always at the forefront of discussions and actions, and that our carers and managers provided thoughtful and compassionate support throughout. Knowing that you felt confident your dad was always well looked after, that the team were reliable, went above and beyond, and most importantly that your dad was genuinely happy with the service, is exactly what we strive to achieve.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from A P (Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My cleaner is excellent.She is very polite and is a very cheerful.Always on time.i can only repeat what have I have put.The service I have had upto now is well in line with what I signed up for and that is my view.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that your cleaner provides an excellent service and that she is polite, cheerful and always on time. It is encouraging to know that the service you have received so far has met your expectations and aligns well with what you signed up for. Consistency and reliability are very important to us, and we are pleased this has been reflected in your experience.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Shrewsbury)

from A D (Son of Client) published on 9 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Have been involved with my mum for 2 years and have provided a consistent service
My mums needs fortunately haven't changed so the care hasn't been needed to be adjusted
It gives me and my family some reassurance that my mum can continue to live independently
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Shrewsbury)Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that we have been supporting your mum for the past two years with a consistent level of care and that her needs have remained stable throughout this time. It is reassuring to know that this continuity has given you and your family peace of mind and has supported your mum to continue living independently, which is so important.

We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Swansea)

from Scott W (Husband of Client) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Helping Hands has been nothing but excellent. The way they care for my wife has made her life that much better because of the professionalism they bring to every call. To us as a family, the carers are our family. My wife really enjoys and has fun on her weekly sits and looks forward
to them with the carers. I would personally vouch for Helping Hands for future families in need.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Swansea)Thank you for taking the time to leave us a review, we really do appreciate it.
We are truly delighted to hear how positive your experience with Helping Hands has been and the difference our care has made to your wifes life. Knowing that our carers have become an extension of your family and that your wife genuinely enjoys her weekly sits and looks forward to spending time with the team means a great deal to us. The professionalism, warmth and consistency you have described are exactly what we strive to deliver at every visit.
We will be sure to share your wonderful feedback with the team who support your wife, and we know they will be extremely proud to read your comments.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Swansea)

from A M (Client) assisted by family/friend published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. Very friendly. Helpful, chatty and professional.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Swansea)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you have received excellent service and that our team have been friendly, helpful, chatty and professional. Providing approachable, high quality support is very important to us, and it is encouraging to know this has been reflected in your experience.
We will be sure to share your feedback with the team, who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
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