Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.
Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of...
"The team have gone to extraordinary lengths to accommodate my (reluctant, and indeed obstructive) parents' complex needs, to tailor care..."Read all 16 reviews
With over 30 years’ experience, Helping Hands is one of the UK’s leading homecare providers with more than 100 branches in England and Wales. Offering a fully managed service tailored around you,... Read more
Care Provided
"All the staff at Helping Hands in Sale, Greater Manchester have been excellent in setting up the service for my mother. My mother now..."Read all 12 reviews
With a dedicated team of over 6,000 carers across England and Wales, Helping Hands Home Care offers a friendly and professional home care service. Helping Hands have been supporting over 40,000 families... Read more
Care Provided
"Helping hands came to help really quickly and brought care forward to fit with the changing needs of my Mum. All of the carers were well..."Read all 19 reviews
One of the leading home care providers in the UK, Helping Hands West Bridgford offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you... Read more
Care Provided
"Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me..."Read all 8 reviews
Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it. Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch,... Read more
Care Provided
"This is our first experience of home care, but from our very first contact with Helping Hands we have been treated with understanding,..."Read all 8 reviews
Helping Hands Home Care (Northampton) provides person-centred, compassionate care which enables people in need of assistance to remain independent at home. Whether you need regular visits throughout... Read more
Care Provided
"I have been very impressed with Helping Hands from meeting Sam Hale at the beginning of the process and the pairing of the carers' sent to..."Read all 11 reviews
Helping Hands Home Care provides a home care service to people living in the Chester area. A dedicated team of professional staff provide care that is tailored to each client after undertaking an... Read more
Care Provided
"I have been using Helping Hands for 3 months,following hip surgery. I have been very satisfied with the team of helpers provided.They have..."Read all 21 reviews
Helping Hands Watford is able to provide anything from 30-minute visits to 24-hour live-in care and as the UK’s leading homecare provider with a network of over 100 branches, Helping Hands are well-placed... Read more
Care Provided
"Had my first visit from Helping Hands today, what a wonderful experience. Lady was so lovely and did a wonderful job in my home. I would..."Read all 6 reviews
Helping Hands Home Care (Wolverhamptom) offers care in your own home in Bilston, Codsall Wood, Dudley, Perton, Tettenhall, Wombourne, Wolverhampton and the surrounding areas. Care staff are carefully... Read more
Care Provided
"We have been very happy with the services provided by Helping hands for many years. All the carers are really kind, considerate and patient..."Read all 10 reviews
Helping Hands Home Care (Bury St Edmunds) provides tailored support. Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding... Read more
Care Provided
"As always Claire arrives on time, is kind, friendly and extremely professional when carrying out her care for my mother. Claire has a very..."Read all 14 reviews
Helping Hands Home Care (Enfield) provides tailored care and support to people where they feel the most secure: their own homes. With a wide range of services offered, the compassionate and skilled... Read more
Care Provided
"From our initial meeting with the coordinator to the arrival of the carers, I could not wish for a more caring treatment of my mum...."Read all 11 reviews
Helping Hands Home Care (Cannock) delivers home care services across Cannock, Cannock Wood, Upper Longdon Hednesford, Heath Hayes, Burntwood, Chasetown, Great Wyrley, Cheslyn Hay Rugeley, Stafford, Penkridge... Read more
Care Provided
"From the moment Stewart left hospital after his fall, the carers provided exceptional support and compassion right through to the end of..."Read all 15 reviews
Helping Hands Harrow is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you require... Read more
Care Provided
"This is an overview for the previous 12 months whereby Helping Hands have provided an excellent home visit package to my 90 year old..."Read all 8 reviews
Helping Hands Home Care Lichfield & Tamworth is on hand whether you need regular visits throughout the week to help you keep on top of your household tasks, or more intensive live-in support for a complex... Read more
Care Provided
"The helping hands team have been excellent. Communication with the office so kind and helpful. Nothing has been too much trouble and mums..."Read all 11 reviews
Home Hands' branch in Sutton In Ashfield is renowned for its high-quality care. The team has the skills, expertise and reputation to provide only the best care when, and where, it matters the most. It... Read more
Care Provided
"Very good adaptable, helpful carers and office personnel, always clean, tidy and well equipped, protective clothing and masks etc, well..."Read all 6 reviews
Helping Hands provides bespoke live-in care and home care services for people in North Norfolk. The branch is passionate about one-to-one support and each carer strives to provide only the best support,... Read more
Care Provided
"Wonderful experience cheered up my morning when I got up, pleasant ladies to talk to offered to make me breakfast, cup of tea and make my..."Read all 22 reviews
Helping Hands is one of the UK’s leading homecare providers, offering support from as little as one 30-minute visit a week through to 24-hour live-in care. Whether you need help with your housework,... Read more
Care Provided
"We are satisfied with the care provided to my father. The care staff are respectful and kind, which we greatly appreciate. Overall, the..."Read all 6 reviews
The team at Helping Hands Home Care Brentwood always puts you, the individual, at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top of... Read more
Care Provided
"Helping Hands have been looking after our 95 year old mother for the last 2 years. She has been living independently in her apartment for..."Read all 21 reviews
Helping Hands are one of the UK’s leading home care providers, offering dedicated support in the comfort of your own home. And unlike introductory agencies, Helping Hands provide a fully managed service,... Read more
Care Provided
"The experience we have been given has been outstanding the carers have all treated us with respect specially to my husband who has dementia..."Read all 12 reviews
Helping Hands Home Care (Worcester) is on hand to provide high quality care, whether your loved one needs regular visits throughout the week to manage daily tasks or requires more intense live-in support... Read more
Care Provided
"I wish to pay compliment to live-in carer Monica who has supported family friend in Winslow since Sept.2025. I visit with friend every week..."Read all 19 reviews
Helping Hands Home Care (Aylesbury) can offer a wide range of care services in the home, with specialists in dementia and Alzheimer's, acquired brain injury, Parkinson's, spinal injury, stroke and multiple... Read more
Care Provided
"I have received care for nearly a year and really appreciate the help from all the carers who are reliable and helpful. It is a bonus to..."Read all 12 reviews
Helping Hands Home Care (Maidstone) provides a home care service to people living in the Maidstone area of Kent. A team of skilled and professional staff provide care that can be tailored to each... Read more
Care Provided
"My wife, who has Alzheimer's, has been looked after for 3 years now by Helping Hands. The care provided has been excellent. A regular team..."Read all 21 reviews
Helping Hands Home Care Darlington offers tailored, individualised domiciliary care. The local team covers care in Bishops Auckland, Darlington, Great Burdon, Hurworth-on-Tees, Newton Aycliffe, Shildon... Read more
Care Provided
"I have used Helping Hands for respite since 2024, and then in January 2025, a crisis occurred in my husband's illness. The Alzheimer's..."Read all 16 reviews
Helping Hands Home Care (Rothwell) helps people to remain in the comfort of their own homes and to live as independently as possible. The Rothwell branch of Helping Hands offers a wide range of home... Read more
Care Provided
"Helping Hands have been professional and caring right from the start. My mum enjoyed having the same carers every time so that she didn't..."Read all 9 reviews
Helping Hands branch in Middlesbrough offers visiting care and live-in care fully tailored to individual needs, preferences and wishes. Whether you need regular visits throughout the week to help you... Read more
Care Provided
"We have been using Helping Hands regularly over the last 1 year and we were very grateful for the extra help and care that was needed at..."Read all 10 reviews
Helping Hands' Camberley branch works tirelessly to provide the very best individually tailored support, completely unique to you and your requirements, whether you need regular visits throughout the... Read more
Care Provided
"My husband had been having twice weekly companionship calls, but recently came to our rescue when my husbands condition deteriorated..."Read all 14 reviews
With over 100 branches and 6,000 carers supporting families across England and Wales, Helping Hands Home Care are committed to providing unique, high quality care to enable your independence in the comfort... Read more
Care Provided
"My Father's situation is rather unique - he has no living relatives/ friends within close proximity and I live on the other side of the..."Read all 9 reviews
With over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home care providers. Helping Hands' Swindon branch is... Read more
Care Provided
"The care I have received from all staff at Helping Hands has been first-rate, and I am very happy with the service...."Read all 11 reviews
The people at Helping Hands' local Southport branch are experts in person-centred care and compassion and empathy are at the heart of their service. Covering areas including Formby, Little Altcar,... Read more
Care Provided
"All good so far. Service is exceptional. Carer turns up on time and does care plus taking Step mother in law, Cynthia, shopping, to cash..."Read all 9 reviews
Helping Hands is the UK’s leading home care provider, with over 30 years’ experience providing unique support, built by and around you. The friendly and dedicated branch team at Basingstoke are able to... Read more
Care Provided
"Helping Hands have provided respite care for my 99 year old mother for over a year. The carers have always been friendly and kind and happy..."Read all 11 reviews
Helping Hands Bristol offers care in your own home in Bristol, Brislington, Bradley Stoke, Clifton, Filton, Frenchay, Keynsham, Southmead, Stoke Gifford, and surrounding areas. Care staff are well... Read more
Care Provided
"Received an assessment,for my father whilst he was still in respite care. With the intent for him to return to his own home. Very..."Read all 6 reviews
Helping Hands Home Care delivers home care services across Bloxwich, Dudley, Walsall, Wednesbury, West Bromwich, and the surrounding areas. With over 30 years experience, the team are dedicated to... Read more
Care Provided
"This was Mum's first experience of Carers coming in to her home. The ladies who came were wonderful, they talked to her, offered to do..."Read all 16 reviews
As one of the UK’s leading home care providers, Helping Hands knows exactly what it takes to provide high quality care that supports your comfort and independence at home. With over 30 years’ experience... Read more
Care Provided
"Special mention and recognition to be given to a particular staff member who currently cares for my mother and father in her attentive,..."Read all 30 reviews
Helping Hands' Beverley and Hull branch provides individually tailored support that is completely unique to you and your requirements. Whether you need regular visits throughout the week to help you... Read more
Care Provided
"Our family has to find carers for both parents which was a bit daunting but Helping Hands proved to be invaluable to us. Every carer that..."Read all 23 reviews
Providing support from as little as 30 minutes per week all the way up to 24-hour live-in care, Helping Hands Home Care is one of the UK’s leading home care providers. Helping Hands have been offering... Read more
Care Provided
"Helping Hands have been looking after my mother for the last 2.5 years. My sister and I could not have enabled Mum to remain in her own..."Read all 14 reviews
Helping Hands is an award winning provider of personal Live-in Care. Having successfully completed 25 years, and one of the largest and most experienced direct employers of live in carers across England... Read more
Care Provided
"We needed an extra evening visit which was provided within hour of our initial call. We have been with you since early 2025 and cannot..."Read all 8 reviews
Helping Hands is one of the UK's leading home care providers, so the team knows exactly what it takes to provide high-quality care that supports your comfort and independence at home. With over 30... Read more
Care Provided
"This company has cared for my mum recently. Thanks to Ivor and his amazing team of carers. who were compassionate kind gentle bubbly and..."Read all 15 reviews
Helping Hands Home Care (Colchester) offers care to people in their own homes in Brightlingsea, Clacton-on-Sea, Colchester, Dedham, Feering, Frinton-on-Sea, Great Bentley, Marks Tey, Mersea Island, Wivenhoe... Read more
Care Provided
"Helping Hands has provided excellent care. Always timely and courteous and happy to provide assistance to meet any unexpected or ad hoc..."Read all 52 reviews
With over 30 years’ experience delivering high quality care across England and Wales, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to remain independent at... Read more
Care Provided
"The care my husband received from Helping Hands has been exceptional. His regular carer is kind, efficient and very health and safety..."Read all 13 reviews
Helping Hands Home Care (Croydon) provides tailored home care packages across Caterham, Cousldon, Croydon, Hackbridge, Kenley, New Addington, Purley, Warlingham, Woldingham, and the surrounding areas. The... Read more
Care Provided
"Helping Hands have delivered efficient, professional and kind care for my mother. She has required visits a during the day and care at..."Read all 32 reviews
Offering a bespoke, professional home support service, Helping Hands Barnet and Southgate are the ideal solution if you are looking for a little extra help for you or your loved one. As one of the leading... Read more
Care Provided
"I have found the experience with helping hands a very positive one . From meeting with manager and putting care in place they have been..."Read all 5 reviews
Helping Hands Homecare (Hereford) offers high-quality support and care to people living in their own homes. The Herefordshire care team, fully qualified and regulated by the Care Quality Commission... Read more
Care Provided
"The team at Hungerford Helping Hands are simply the best. The manager and the group are attentive, timely, and always very pleasant. If..."Read all 20 reviews
With over 30 years’ experience, Helping Hands Home Care is one of the UK’s leading home care providers, offering bespoke, compassionate care across England and Wales. Hungerford's dedicated team of experts... Read more
Care Provided
"I would like to express my sincere appreciation for the wonderful care being provided to my 85-year-old mum, who is living with..."Read all 6 reviews
Helping Hands Home Care (Accrington) provides a wide range of services depending on individual needs. Support can be provided from regular visits throughout the week up to full-time live-in care for... Read more
Care Provided
"Helping Hands were able to assess my son & get the required help in just a few days. They listened to what help I needed and the..."Read all 4 reviews
Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas. Whatever... Read more
Care Provided
"I had care from helping hands since back end of October 2025 Since that time i cant fault them,-the carers who visit me on a regular basis..."Read all 21 reviews
Helping Hands Live-in Care North covers everywhere from Liverpool, Sheffield and York up to the Scottish border, providing constant, round-the-clock live-in care from a dedicated carer who lives with... Read more
Care Provided
"We recently engaged Helping Hands in supporting our elderly relative with increasing frailty stay in their own home. The manager and the..."Read all 10 reviews
Helping Hands Home Care (York) provides a home care service to people living in the York area of North Yorkshire. A team of dedicated and skilled care staff, provide varying levels of care that can... Read more
Care Provided
"This is the Branch we use and i can't speak highly enough of the staff the carers they are polite, attentive, kind, caring and..."Read all 9 reviews
Helping Hands Home Care (Gateshead) prides themselves on delivering high quality and reliable home care services. Always placing the people they work with at the heart of their practice, they offer flexible... Read more
Care Provided
"We've been using Helping Hands at Peterborough for over a year now and they are absolutely amazing! Mother in law has Alzheimer's and..."Read all 16 reviews
With 30 years’ experience and as the UK’s leading home care provider, Helping Hands Live-in care East will support you, regardless of your care needs. Their live-in care package provides constant, round-the-clock... Read more
Care Provided
"We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have..."Read all 9 reviews
With over 30 years’ experience, Helping Hands Bromley is one of the leading home care providers in the UK, offering bespoke, individually tailored home support throughout England and Wales. Helping... Read more
Care Provided
"Helping Hands are highly professional and experienced, flexible and accommodating, caring and compassionate, with great communication..."Read all 14 reviews
Helping Hands Home Care Guildford and Godalming offers individually bespoke home care services in Guildford, Godalming, Woking, Farnham, Farnborough, Haslemere, Fleet, Aldershot, Cranleigh and the surrounding... Read more
Care ProvidedHelping Hands Home Care has a Group Review Score of 9.3 (9.256) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
The team have gone to extraordinary lengths to accommodate my (reluctant, and indeed obstructive) parents' complex needs, to tailor care and support for them. Their patience, understanding and diligence has been exemplary and I don't know what I would have done without their wisdom and support at this awful time. We now, at last, have live-in care in place, which is (fingers crossed!!) working better than I (..or the parents..) had ever imagined. Thank you so very much, Helping Hands Ferndown!
We are delighted to hear that the team were able to accommodate your parents' complex needs with patience, understanding and diligence. It is wonderful to know that their support and guidance have been so valuable...
The management team are supportive, keep in touch and are happy with a weeks notice when we go away. I am very happy to reccommend HH to anyone looking for help to remain independant at home.
We are delighted to hear that the care provided is meeting all of your husband's needs while also giving you valuable respite at the start of each day. It is wonderful to know that our carers are...
It saddens me to leave this review when in the past I have rated them highly.
Good afternoon,
We are very sorry and saddened to receive your review and read your comments,
We will be sure to share your feedback with the relevant management team to look into.In the meantime if you do wish to discuss your experience further, please do not hesitate to reach out to my...
New members of staff are allowed to shadow before they start main duties; status notes are recorded after each call and it's clear that the notes are read; monitoring takes place & we receive review visits every 3 months. It's particularly reassuring to receive calls from regular carers who engage with my husband and make a difference to his mood.
We are delighted to hear that your husband has received friendly and professional care throughout the past 8 months. It is wonderful to know that you value the thorough approach taken, including staff...
The staff were very pleasant and helpful.
Katie
All the carers and management have been fantastic and made all our lives a lot easier to live. We are so fortunate to have such a great team to look after Jennifer and are so thankful too. Everyone is so friendly and conscientious.
We are delighted to hear that the carers and management team have made such a positive difference and helped make life easier for your family. It is wonderful to know that the support provided has been...
Good care and support, kind staff.
We are delighted to hear that you have been happy with the service and reliability of Helping Hands over the past 18 months. It is wonderful to know that your regular carer is outstanding and...
All the carers that my brother had were very kind and caring they were always very friendly towards him and looked after him well. He enjoyed there company. They always treated him with dignity and listened to what he had to say
We are delighted to hear that your brother received such kind and caring support from our team. It is wonderful to know that the carers were friendly, treated him with dignity and respect, and took the...
The support my dad has received from Helping Hands Worthing has been excellent. The carers have been prompt, professional and cheerful, with a real commitment to giving my dad a genuinely positive experience based on his individual needs. Shannara has been delightful and very easy to contact. Thank you!
We are delighted to hear that your dad has received such excellent support from our Worthing team. It is wonderful to know that our carers have been prompt, professional and cheerful, whilst providing...
The care we receive is adequate. I spend a lot of my time ensuring that practical tasks are completed properly and there is at times a huge discrepancy between what is asked and what is delivered . I am unsure where the fault lies . I do feel that some carers lack the life skills that are needed when dealing with loved ones
Good afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.
We appreciate your honest feedback. While we are pleased that the care provided has been adequate overall, we are sorry to hear that there have been occasions where the service delivered has not...
I have been using helping hands since 5 July 2022. First for my husband who had Lewy Body Dementia. Firstly for social care taking him out but as it grew steadily worse his carer took over some of his bodily care. She is a wonderful person who could get him to do things I couldn't and I learned a lot from her. We then needed helping getting him up in the mornings.A team was got together so that it was the same people coming in who he got to know. They were all really kind and thoughtful. I also had experience of 24 hour care again a really good experience. My husband died September 2025. I received from them kindness and understanding. His first carer now comes 2 mornings a week to care for me. Helps me around the house or takes me out. I can't tell you how absolutely brilliant my whole experience has been. Thank you Helping Hands
Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.Thank you for sharing your experience with Helping Hands. We are honoured to have supported both your husband and yourself over the years. It is wonderful to hear how much of a positive impact the...
Helping Hands provided care for my 95 year old mum over about a year. They were able to adapt to mum's changing care needs latterly without fuss, often at very short notice. Can't thank the team enough for their support through this difficult time.
We are delighted to hear that we were able to support your mum over the course of the year and adapt to her changing care needs, even at very short notice. Providing flexible, responsive care is so...
Helping Hands have provided excellent service over the past 6 months for my mother. She has mild dementia but they were wonderful with her, regularly reviewed care, happy to provide extra at short notice, and provided wonderful carers, who actually cared about her. We got phone calls when they were concerned about something and it was very clear the client they were providing care for is to the forefront of everything they do
Thank you for sharing your experience. We are delighted to hear that the team has provided excellent support for your mother over the past six months. Supporting someone living with dementia requires...
If the situation had been different, we would still be using Helping Hands and would recommend them to any other family needing support for an elderly loved one.
Thank you for sharing your experience with Helping Hands during what must have been a very difficult and worrying time for your family. We are delighted that we were able to arrange support for your...
Excellent timely service. Thank you.
Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you experienced excellent and timely service, and that everything met your expectations. Your kind feedback means a great deal to the team, who work hard to ensure a smooth...
The care providers/office team have today gone above and beyond care for our mother. My sister and I live 120 and 230 miles away respectively from our mother. But the team stepped in and dealt with getting someone to mums home and an ambulance very quickly after mum having a fall. We were kept updated which was a great relief to us both. Thank you to everyone involved.
We are delighted to hear how the care providers and office team were able to step in so quickly and support your mother following her fall. We completely understand how difficult it can be when you...
Had the need to call for help as my mother had had a fall and couldn't ring anyone. I live just over 250 miles away as does my sister. Mum is elderly and had taken a fall. The team were able to go straight out to her arriving approx 20/30 mins after my call and an ambulance was at the scene too. Mum got taken into hospital and a carer kindly went with her as she has trouble hearing and they were able to keep us up to date with her progress. Don't know what we would have done without the rapid response mum received today. We cannot thank everyone involved enough. We are so grateful for your help and daily support for mum. Thank you all so so much.
Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased that the team could respond so quickly during such a worrying situation and provide both immediate support and reassurance for your mum. It is wonderful to hear that a carer was able to...
Thank you, especially, to all the wonderful carers for just being amazing!
We are delighted to hear that Helping Hands was able to provide the support and reassurance you needed during what must have been a stressful time. It is wonderful to know that the team quickly put your mind at ease...
I strongly object to the new requirement to give 7 days (instead of 3 days) notice of changes to caring needs - the result of this is a blocker to my Mum's ability to make short-term plans with her friends and family, without making this an expensive event since the care cannot then be cancelled in time. Please relook at this as this would prevent me recommending your service to other people.
Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are sorry to hear your concerns regarding the change to the notice period, and we understand how this may impact your Mum's ability to make flexible plans with family and friends. Your feedback is...
The carers are always thoughtful in their approach to my wife, who was until recently sometimes very difficult to please. The most regular ones may even have formed a sort of bond with her, though her severe short-term memory loss may not make that a realistic hope. Their speedy reporting on-line is very helpful, and often reassuring, to me. And recently, the office admin has become reliably efficient and helpful.
It is wonderful to hear how thoughtful and caring the team have been in supporting your wife, and that the regular carers have been able to build a meaningful connection with her. We are also pleased that...
There are no news items for Helping Hands Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care to verify any information. View our terms and conditions. Helping Hands Home Care has an Enhanced Service - more info.