Home Care Providers Owned by Helping Hands Home Care

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9.1 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care
Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.

Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of talented and dedicated professional Carers.

Helping Hands Homecare is one of the nation’s most trusted providers of home care, having supported tens of thousands of customers and their families, each one special and unique, every year in over 155 communities across the country. For decades, they've been helping people to live well in the homes and communities they love.

With a dedicated team of thousands of specially trained carers and a branch structure local to you, Helping Hands offers tailored solutions for care at home. From help with daily routines or administering medication, to companionship or full-time live-in support, each is carefully designed personally to you. They know living well at home means something different to everyone, so for each family they work with, their helping hand ensures you can continue to live the life you love to the fullest; because what matters most to you, matters to them.

Helping Hands Home Care Locations (154)

50 Home Care Providers owned by Helping Hands Home Care
Helping Hands Home Care (Bury St Edmunds)

4 Kings Mews, Kings Road, Bury St Edmunds IP33 3DE 

9.0 5 reviews
"I used Helping Hands for some respite care. The carers were absolutely lovely and very good at their job. My safety and comfort were their…"   Read all 5 reviews

Helping Hands Home Care (Bury St Edmunds) provides tailored support. Covering areas such as Bolton, Rochdale, Elton, Ainsworth, Unsworth, Heywood, Walmersley, Holcombe, Hawkshaw and the surrounding areas, the Bury Helping Hands team are here to support… Read more about Helping Hands Home Care (Bury St Edmunds)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Sunderland)

Ground Floor, Arngrove House, 1-2 Frederick Street, Sunnyside, Sunderland SR1 1NA 

9.0 3 reviews
"Helping Hands have been brilliant for my Mam's visiting care needs. She has Parkinsons and is showing signs of Dementia so her needs are…"   Read all 3 reviews

Helping Hands Home Care (Sunderland) offers visiting care and live-in care in and around Sunderland, including Hendon Grangetown and Roker. The dedicated team provides quality care to people in their own homes, offering flexible care personalised… Read more about Helping Hands Home Care (Sunderland)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Cheltenham)

Festival House, Jessop Avenue, Cheltenham GL50 3SH 

9.0 9 reviews
"My mother is visited every week by Tracey. This consistency in carer is hugely important to her - without it I do not think the care would…"   Read all 9 reviews

Helping Hands Home Care (Cheltenham) provides person-centred care to people in their own homes. All carers are fully trained and can offer care from as little as 30 minutes per week to help with household tasks all the way up to full-time live-in care. The… Read more about Helping Hands Home Care (Cheltenham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Northwich)

Offices F19b Northwich Business, Meadow Street, Northwich CW9 5BF 

9.0 4 reviews
"Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death…"   Read all 4 reviews

Helping Hands Home Care (Northwich) offers home care and support across Northwich, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock Green. With services ranging from companionship and help with… Read more about Helping Hands Home Care (Northwich)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Knaresborough)

91a Knaresborough Technology Park, Manse Lane, Knaresborough HG5 8LF 

8.9 11 reviews
"The members of staff who visit me each morning I find to be a great comfort to me. They are very friendly and cant seem to do enough for…"   Read all 11 reviews

Helping Hands Knaresborough is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). Whether you need regular visits to provide help with household chores… Read more about Helping Hands Home Care (Knaresborough)

  • Care Provided
  • Visiting Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Shrewsbury)

Unit 2, Park Plaza, Battlefield Enterprise Park, Shrewsbury SY1 3AF 

8.9 3 reviews
"My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and…"   Read all 3 reviews

Helping Hands' Shrewsbury & Telford branch is on hand whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition. The team provides individually tailored… Read more about Helping Hands Home Care (Shrewsbury)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Cramlington)

The Master Suite, The Lofts, 228 Park View, Whitley Bay NE26 3QR 

8.9 18 reviews
"My mother receives such wonderful care from all her carers. I can rest assured that her care needs are being met and my mother genuinely…"   Read all 18 reviews

From hourly visits to live-in care, the experienced team of care professionals at Helping Hands Home Care (Cramlington) follow carefully designed, personalised care plans to ensure each client receives the care and support they need to live independently… Read more about Helping Hands Home Care (Cramlington)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Truro)

A214 & A219 Victoria Advent House, Station Approach, Victoria Roche, St Austell PL26 8LG 

8.9 15 reviews
"Mum was very uncertain about having any strangers in her home, particularly anyone who would be managing her personal care. But right from…"   Read all 15 reviews

Helping Hands is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you require one visit a week for 30-minutes or 24-hour live-in… Read more about Helping Hands Home Care (Truro)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Taunton)

7 Corporation Street, Taunton TA1 4AJ 

8.9 22 reviews
"Mum has been given very good care since Helping Hands were employed. The staff are friendly, caring and professional. They keep me informed…"   Read all 22 reviews

Offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC), Helping Hands is one of the leading home care providers in the UK. With over 6,000 professional carers supporting families across England and Wales,… Read more about Helping Hands Home Care (Taunton)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Solihull)

121 Stratford Road, Shirley, Solihull B90 3ND 

8.9 6 reviews
"I arranged for a carer from Helping Hands to visit my elderly parents three times a week as my father is caring for my mother with…"   Read all 6 reviews

Helping Hands (Solihull) provides care and support that is tailored and completely unique to you, your requirements and wishes. Whether you'd like regular visits throughout the week to help you to keep on top of social commitments and household chores,… Read more about Helping Hands Home Care (Solihull)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Stoke-on-Trent)

8 King Street, Newcastle-under-Lyme ST5 1EL 

8.9 12 reviews
"All the carers involved in Mum's care were amazing, going above and beyond to help when she most needed it. The management team managed to…"   Read all 12 reviews

Helping Hands' branch in Stoke-on-Trent serves Burslem, Chesteron, Clayton, Fenton Milton, Newcastle-under-Lyme, Shelton, Silverdale and the surrounding areas. The team is dedicated to excellence and each member is diligent in their development as… Read more about Helping Hands Home Care (Stoke-on-Trent)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Macclesfield)

38 Chestergate, Macclesfield SK11 6BA 

8.8 10 reviews
"My father had an unexpected crisis of health and due to exceptional circumstances family were unable to provide the extra care and support…"   Read all 10 reviews

Helping Hands' Macclesfield branch offers a wide range of home care and live-in care services to people in the local community and surrounding areas. The branch is part of Helping Hands, which has over 30 years’ experience providing dedicated home… Read more about Helping Hands Home Care (Macclesfield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week
Helping Hands Home Care (St Albans)

2 Canberra House, London Road, St Albans AL1 1LE 

8.8 30 reviews
"I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful…"   Read all 30 reviews

Helping Hands Home Care (Harpenden) provides care to people in their own homes in St Albans, Harpenden, Chiswell Green, London Colney, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge, Welwyn, Welwyn Garden City, Hatfield, London Colney,… Read more about Helping Hands Home Care (St Albans)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Mansfield)

Room 107, Level 1, East Wing, Mansfield Business Centre, Ashfield Avenue, Mansfield NG18 2AE 

8.8 8 reviews
"Helping Hands Carers are always there for my Auntie with just the best, most caring, above and beyond service that you can imagine. I'm so…"   Read all 8 reviews

Home Hands' branch in Sutton In Ashfield is renowned for its high-quality care. The team has the skills, expertise and reputation to provide only the best care when, and where, it matters the most. It may be that you are returning home following a… Read more about Helping Hands Home Care (Mansfield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week
Helping Hands Home Care (Walsall)

60 Bridge Street, Walsall WS1 1JG 

8.7 4 reviews
"The service Helping Hands provides for my mother has been outstanding so far.They have been professional, friendly, caring, supportive,…"   Read all 4 reviews

Helping Hands Home Care delivers home care services across Bloxwich, Dudley, Walsall, Wednesbury, West Bromwich, and the surrounding areas. With over 30 years experience, the team are dedicated to providing the highest quality of care. They work hard… Read more about Helping Hands Home Care (Walsall)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Fareham)

Thackeray House, 189-199 West Street, Fareham PO16 0EN 

8.7 5 reviews
"I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very…"   Read all 5 reviews

Helping Hands Home Care (Fareham) provides a home care service to people living in the Fareham area. A team of dedicated and professional staff provide care that is tailored to each client's individual needs. Helping Hands Home Care can offer… Read more about Helping Hands Home Care (Fareham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Liverpool)

190 Allerton Road, Mossley Hill, Liverpool L18 5HU 

8.6 6 reviews
"Helping Hands have provided an excellent care service to my dad. They have been very helpful with any changes and especially when we needed…"   Read all 6 reviews

Helping Hands' Liverpool branch offers dedicated home care services in Anfield, Everton, Bootle, Toxteth, Wavertree, Aigburth and the surrounding areas. The Liverpool team puts compassion and understanding at the heart of its service, and whether… Read more about Helping Hands Home Care (Liverpool)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Wakefield)

11a Wood Street, Wakefield WF1 2EL 

8.5 25 reviews
"What a wonderful team! Caring, cheerful, and hard working, and I know that my wife Sheila is well looked after and that she feels the same.…"   Read all 25 reviews

Helping Hands Home Care (Wakefield) offers domiciliary care in the comfort of your own home, covering Batley, Dewsbury, Castleford, Darton, Knottingley, Mapplewell, Middlestown, Milnthorpe, Netheron, Normanton, Norristhorpe, Ossett, Pontefract, Tingley,… Read more about Helping Hands Home Care (Wakefield)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Shipley)

49 Otley Road, Shipley BD18 3PY 

8.5 11 reviews
"The staff are excellent. Caring, considerate, and really brilliant with my Dad who is very sick with PSP. When there have been problems…"   Read all 11 reviews

The team at Helping Hands Home Care (Shipley) pride themselves on delivering safe, efficient and reliable care to people with all sorts of requirements and preferences for their care. At Helping Hands, home care is uniquely tailored to you as an individual.… Read more about Helping Hands Home Care (Shipley)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week
Helping Hands Home Care (York)

6 Odsal House, Front Street, York YO24 3BL 

8.5 8 reviews
"Helping Hands are excellent. They have lovely caring staff who listen to my Mum and attend to her needs.She is often anxious so to know she…"   Read all 8 reviews

Helping Hands Home Care (York) provides a home care service to people living in the York area of North Yorkshire. A team of dedicated and skilled care staff, provide varying levels of care that can be tailored to each individual's needs. Service… Read more about Helping Hands Home Care (York)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week
Helping Hands Home Care (Weston-super-Mare)

55A Oxford Street, Weston-super-Mare BS23 1TR 

8.5 8 reviews
"I find Helping Hands Home Care the best, they are so nice and don't mind me talking. I don't think you could do any better. They help me so…"   Read all 8 reviews

The fully-trained carers at Helping Hands' Weston-super-Mare branch provides an extensive range of care to ensure adults in the area who are in need of support are able to remain in the comfort of their own homes. Helping Hands have over 30 years’… Read more about Helping Hands Home Care (Weston-super-Mare)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Stourbridge)

143 High Street, Stourbridge DY8 1DW 

8.5 5 reviews
"We have been using the service for approximately two years. We have always found all of the staff to be very professional and my husband…"   Read all 5 reviews

Helping Hands's Stourbridge branch provides award-winning, individualy tailored support that is fully tailored to each individual and their needs. The friendly and compassionate team of carers can provide everything from regular hourly visits to more… Read more about Helping Hands Home Care (Stourbridge)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Accrington)

4 Kestrel Court, Network 65, Bridgewater Close, Hapton, Accrington BB11 5NA 

8.5 4 reviews
"Helping Hands have been visiting my parents for over 2 years at lunchtime making lunch, sandwiches for their tea, giving medication and…"   Read all 4 reviews

Helping Hands Home Care (Accrington) provides a wide range of services depending on individual needs. Support can be provided from regular visits throughout the week up to full-time live-in care for more complex health care needs. The team always… Read more about Helping Hands Home Care (Accrington)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week
Helping Hands Home Care (South Hull)

The Deep Business Centre, Tower Street, Hull HU1 4BG 

8.5 3 reviews
"It was my first experience of care in the home so obviously new. The support I received from day one put any hesitancies to rest. I have…"   Read all 3 reviews

Helping Hands Home Care (Hull) provides person-centred, compassionate care which enables people in need of assistance to remain independent at home. The team offer a whole range of care packages which include short visits to give medication as well… Read more about Helping Hands Home Care (South Hull)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Chigwell)

68 The Broadway, Debden, Loughton IG10 3ST 

8.5 2 reviews
"We've been using Helping hands for our dad. We've had a variety of carers and found all to be top class. Caring, considerate and friendly.…"   Read all 2 reviews

Helping Hands Chigwell is on hand to provide industry-leading home care to families in need of support in Ilford, Barking, Dagenham, Woodford Green, Loughton, Chigwell and surrounding areas. Whatever the care you need, Helping Hands has more than… Read more about Helping Hands Home Care (Chigwell)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Dulwich)

525 Norwood Road, London SE27 9DL 

8.5 2 reviews
"Helping Hands provided two weeks of care to my mum after a fall. Our experience with them was positive from start to finish with clear and…"   Read all 2 reviews

Helping Hands Dulwich is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). With over 6,000 professional carers supporting families across England… Read more about Helping Hands Home Care (Dulwich)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Bolton)

Unit 5 The Courtyard, The Valley, Bolton BL1 8PB 

8.4 19 reviews
"Since joining this company, I have never met with a carer who hasn't been respectful of all my wishes. I have enjoyed the chats and laughs…"   Read all 19 reviews

Helping Hands Live-in Care North covers everywhere from Liverpool, Sheffield and York up to the Scottish border, providing constant, round-the-clock live-in care from a dedicated carer who lives with you in your home, offering a helping hand at a moment’s… Read more about Helping Hands Home Care (Bolton)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Richmond)

5 Duke Street, Richmond TW9 1HP 

8.3 9 reviews
"Our four day live in carer was amazing. Mum became very unwell quite rapidly and the carer called me to come as she was concerned. When I…"   Read all 9 reviews

With a network of over 100 branches across England and Wales, Helping Hands arranges and manages bespoke home care that is completely unique to you and your requirements. From visits that start from as little as 30 minutes per week all the way up… Read more about Helping Hands Home Care (Richmond)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week
Helping Hands Home Care (Ferndown)

12 Victoria Road, Ferndown BH22 9HZ 

8.3 8 reviews
"Over the last couple of years, Dad's health deteriorated with an increasing number of hospital admissions. Helping Hands were great. The…"   Read all 8 reviews

With over 30 years’ experience, Helping Hands is one of the UK’s leading homecare providers with more than 100 branches in England and Wales. Offering a fully managed service tailored around you, Helping Hands can offer 30-minute visits right up… Read more about Helping Hands Home Care (Ferndown)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Rainham)

Studio 13, CEME Innovation Centre, Marsh Way, Rainham RM13 8EU 

8.3 2 reviews
"A particular staff member has been an absolute blessing in caring for my elderly mother. Her proactive and compassionate approach goes far…"   Read all 2 reviews

Helping Hands Home Care (Romford) offers high-quality home care, delivered exactly how, where and when you want it. Based in Romford, the team covers Barking, Chadwell Heath, Dagenham, Hornchurch, Ilford, Rainham, Romford, and the surrounding areas. Services… Read more about Helping Hands Home Care (Rainham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Cirencester)

31 Castle Street, Cirencester GL7 1QD 

8.3 9 reviews
"My dad had become increasingly frail and as we didn't live locally, we weren't able to give him the support he needed on a daily basis.…"   Read all 9 reviews

Helping Hands Home Care has been providing high quality, individually tailored support to over 40,000 families for over 30 years. With their unique approach to tailor-made home care, Helping Hands will work closely with you and your loved ones to… Read more about Helping Hands Home Care (Cirencester)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Durham)

Units 1 & 2 Sunderland Road, Durham DH1 2LH 

8.3 15 reviews
"We are very lucky to have some amazing carers as part of 'our' team. Recently, we were introduced to a new lady (mid September). She is an…"   Read all 15 reviews

Helping Hands Home Care (Durham) provides bespoke care to meet your individual care needs, whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition.… Read more about Helping Hands Home Care (Durham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Coventry)

167-169 Albany Road, Coventry CV5 6NE 

8.2 4 reviews
"Excellent home care for my mum. The carers are all professional, kind and flexible in meeting her needs. Helping Hands are extremely…"   Read all 4 reviews

Helping Hands Home Care (Coventry) offers care in your own home in Allesley, Baginton, Bedworth, Binley, Bubbenhall, Bulkington, Coventry, Fillongley, Finham, Hinckley, Nuneaton, Ryton-on-Dunsmore, Walsgrave-on-Sowe, Wolston and the surrounding areas. The… Read more about Helping Hands Home Care (Coventry)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Gloucester)

First Floor Unit 2, Ambrose House, Meteor Court, Barnett Way, Barnwood, Gloucester GL4 3GG 

8.2 3 reviews
"I have used Helping Hands to care for my elderly cousin for 15 months. Throughout this time they have been very helpful and willing to…"   Read all 3 reviews

Helping Hands Home Care (Gloucester) offers domiciliary care to people needing dedicated personalised support. A team of carers offer care services in Brockworth, Dursley, Frampton-on-Severn, Gloucester, Hartpury, Nailsworth, Quedgeley, Stroud, Tewskebury… Read more about Helping Hands Home Care (Gloucester)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Oldham)

Hollinwood Business Centre, Albert Street, Oldham OL8 3QL 

8.1 13 reviews
"We have used Helping Hands for the last 2 years or so to provide home visits for my mum. Mum was initially against using home care as she…"   Read all 13 reviews

Helping Hands Home Care is one of the UK’s leading home care providers, with over 6,000 carers at over 100 branches providing dedicated support across England and Wales. All personal care services are provided by their CQC registered office Helping… Read more about Helping Hands Home Care (Oldham)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Newcastle)

274 Chillingham Road, Newcastle upon Tyne NE6 5LQ 

8.0 8 reviews
"I would thoroughly recommend Helping Hands. From start to finish they have been fabulous in helping us to care for our mum at home. The…"   Read all 8 reviews

Helping Hands Home Care Newcastle provides friendly qualified care in Newcastle and the surrounding areas. The agency has a person-centred approach with individually tailored plans designed to meet the needs of the individual. They provide services… Read more about Helping Hands Home Care (Newcastle)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Highbury & Islington)

2-4 Archway Central Hall Building, Navigator Square, London N19 3TD 

8.0 7 reviews
"Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100%…"   Read all 7 reviews

One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or your loved ones in the comfort of your own home. Whether… Read more about Helping Hands Home Care (Highbury & Islington)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Christchurch)

9 Souhtbourne Grove, Southbourne, Bournemouth BH6 3QS 

8.0 4 reviews
"Helping Hands Home Care, thank you so much for all of the help you are giving my mum. The carers are always friendly, caring and very…"   Read all 4 reviews

Helping Hands Christchurch & Bournemouth is a branch of Helping Hands covering the BH1, BH2, BH3, BH4, BH8, BH9 & BH10 postcodes. Helping Hands Christchurch strives to deliver excellent care to the customers in its area, and can deliver packages… Read more about Helping Hands Home Care (Christchurch)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Basildon)

Unit 11, The Willows Shopping Centre, Wickford SS12 0RA 

8.0 3 reviews
"Mum looks forward to the visits from the Helping Hands staff. They are flexible with what they do which suits mum at the moment. The staff…"   Read all 3 reviews

Helping Hands Home Care (Basildon) offers people support and personalised care to people who require it. Providing individually tailored, high-quality home care in Basildon, Benfleet, Wickford and the surrounding areas, the local Helping Hands team… Read more about Helping Hands Home Care (Basildon)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Braintree)

83 High Street, Braintree CM7 1JS 

8.0 3 reviews
"Helping Hands (Braintree) have supported my sister, who suffers from Alzheimer's, in her own home for approximately 3 years. Although she…"   Read all 3 reviews

Helping Hands' branch in Braintree provides individually tailored support that is completely unique to each person and their requirements. Helping Hands has more than 30 years' experience in providing dedicated home care to more than 40,000 families… Read more about Helping Hands Home Care (Braintree)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care (Norwich)

107 Dereham Road, Norwich NR2 4HT 

7.8 4 reviews
"It's great being able to speak to someone and be put through quickly. Since going with them, I have had understanding and help. They are…"   Read all 4 reviews

Choosing the right care for you or a loved one can be a daunting task, but Carly’s team is available to listen to any of your worries and provide you with complete peace of mind that you’re in the best hands. Helping Hands Home Care has been providing… Read more about Helping Hands Home Care (Norwich)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Home Care Rotherham

Unit 48 & 49, Moorgate Croft Business Centre, South Grove, Rotherham S60 2DH 

7.8 1 review
"My parents have been having Helping Hands carers to cook lunch & leave tea over the past few months. They have found all carers who have…"   Read review

Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Rotherham branch provides person-centred care that enables people to continue to lead meaningful lives at home and be part of their communities. With over… Read more about Helping Hands Home Care Rotherham

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Cambridge)

124 Wulfstan Way, Cambridge CB1 8QJ 

7.6 4 reviews
"The care service provided by Helping Hands Home Care (Cambridge) is excellent. My mother has had daily home care for two years now,…"   Read all 4 reviews

Helping Hands Home Care (Cambridge) offers care in your own home across Cambridge, Great Shelford, Cambourne, Fenstanton, Royston, Linton, Cottenham, Bottisham and surrounding areas. Care staff are well trained and offer personalised care that is… Read more about Helping Hands Home Care (Cambridge)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £38.25 / hour
  • Live-in Care from £1,975 / week
Helping Hands Home Care (Blackpool)

Office 11, Blackpool Business Park, Amy Johnstone Way, Blackpool FY4 2RF 

7.5 6 reviews
"Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched…"   Read all 6 reviews

Helping Hands Blackpool offers a wide range of tailored support, enabling people who require additional help at home to live independently and with good quality of life. Regulated by the CQC, the branch covers areas surrounding Blackpool, including… Read more about Helping Hands Home Care (Blackpool)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week
Helping Hands Home Care (Maidenhead & Windsor)

Suite 10, Queen Anne House, 25-27 Broadway, Maidenhead SL6 1LY 

7.3 4 reviews
"Carers are all very kind, respectful and professional. They look after my father who has Alzheimer's and is bedbound. They provide personal…"   Read all 4 reviews

Whether you require one visit a week for 30-minutes or 24-hour live-in care, Helping Hands offers a bespoke, fully managed service from your local branch team in Windsor & Maidenhead. Helping Hands is one of the UK’s leading homecare providers, offering… Read more about Helping Hands Home Care (Maidenhead & Windsor)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £37.70 / hour
  • Live-in Care from £1,900 / week
Helping Hands Homecare (Hereford)

37 & 40 Rural Enterprise Centre, Vincent Carey Road, Rotherwas Industrial Estate, Hereford HR2 6FE 

7.2 1 review
"Helping Hands acted very quickly to set up the care, and they gave a good introduction on how the care operated. You were allowed to…"   Read review

Helping Hands Homecare (Hereford) offers high-quality support and care to people living in their own homes. The Herefordshire care team, fully qualified and regulated by the Care Quality Commission (CQC), provides home care across the county. Their… Read more about Helping Hands Homecare (Hereford)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week
Helping Hands Home Care (Kensington & Chelsea)

Unit F, 151 Freston Road, London W10 6TH 

4.7 7 reviews
"I need help with my food shopping - I am currently housebound. My carer has so far helped me on two occasions and I hope it can be…"   Read all 7 reviews

Accepting the need for additional support can be an unsettling time for you and your surrounding family. With a dedicated branch manager to offer guidance and support, Helping Hands K&C will work closely with you and your loved ones to provide a unique… Read more about Helping Hands Home Care (Kensington & Chelsea)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week
Helping Hands Home Care (Bedford)

Suite 4, Technology House, 239 Ampthill Road, Bedford MK42 9QG 

  • Care Provided
  • Dementia
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week
Helping Hands Homecare (Rochdale)

Globe House, Globe Park, Moss Bridge Road, Rochdale OL16 5EB 

Helping Hands Homecare (Rochdale) provides home care services to people needing care in their own homes. Helping Hands Home Care is a leading national home care provider, having supported tens of thousands of customers and their families, each one… Read more about Helping Hands Homecare (Rochdale)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week
Helping Hands Home Care (Salisbury)

Suite 2, Cross Key's House, 22 Queen Street, Salisbury SP1 1EY 

  • Care Provided
  • Dementia

Helping Hands Home Care Reviews (1838)

9.1

Helping Hands Home Care has a Group Review Score of 9.1 (9.077) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

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Review of

Helping Hands Home Care (Middlesbrough)

from Nicola E (Daughter of Client) published on 7 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used Helping Hands local team for nearly a year as after my mum passed away and I was sole carer for my father as well as working full time, the team of Sue and Sam in the office are excellent and are always available to answer any questions I have or any additions or changes to dad's care plan.
The team that visit my dad are brilliant and understand his needs and it goes ves me peace of mind that he is being cared for with dignity when I'm not a available, they also assist to take him to his weekly appointments as well as some companionship whilst living on his own, I don't know where I would be without them. Yes it isn't cheap and we pay directly for the service but it is well worth the peace of mind..thank you to all of the team
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Middlesbrough)Nicola,

Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that Sue, Sam, and the local care team have provided the support and peace of mind you need. It is wonderful to know that our carers have been able to make a positive difference for your dad, offering both practical help and companionship. Your kind words mean a lot to us, and we will make sure the whole team sees your feedback. Thank you for trusting us to be part of your family's care journey.


Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromsgrove)

from M J (Son of Client) published on 2 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the carers have always provided a professional approach in attending my parents. Being of a certain 'hardy' generation (both born in the early 1930's), they had always prided themselves on being self-sufficient. It was no easy task to gently get them to admit the time had come when they needed
more help than they, or us, could provide. After careful consideration, we commissioned Helping Hands in Sept 2021. Every member of the team has always demonstrated a nurturing and thoughtful persona. Their humility (and sometimes required firmness) is a credit to their employers. Every staff member is a great ambassador for the company. I would have no hesitation in recommending H H to anyone seeking a supportive service for their loved ones.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good afternoon,
Thank you for taking the time to leave us a review; it is greatly appreciated.
We are delighted to hear that, after a challenging period in encouraging your parents to accept support, every member of our team has been thoughtful and nurturing throughout. It is wonderful to know that you feel they have been a credit to the company and excellent ambassadors for the service we provide.
Your feedback will be shared with the team, who will be thrilled to read your comments and to know that you would recommend them to anyone seeking support for a loved one.
Kindest regards,
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (West Bridgford)

from K N (Daughter of Client) published on 31 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Helping Hands carers built up such lovely relationships with Mum. They treated her with dignity and respect and she enjoyed their company. In her last days it was a comfort to know that we were all being supported by their kindness and professionalism.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (West Bridgford)Good Afternoon,
Thank you for taking the time to leave us a review. We truly appreciate you doing so, especially during such a difficult time, and we would like to offer our deepest condolences.
We are pleased to hear that your mum enjoyed the carers' company and that they were able to build such a lovely relationship with her. It is reassuring to know that she was treated with the dignity and respect we expect from all our teams.
It is also humbling to know that, in your mum's final days, the kindness and professionalism of our team brought comfort to you and your family.
We will ensure your heartfelt feedback is shared with everyone involved.
Our deepest condolences and warmest wishes,
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromsgrove)

from Wendy R (Daughter of Client) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently had a care review for mum with Helping Hands, and I'm really pleased with how well it went. The team took the time to understand her needs, and listen to our concerns and explain everything clearly. They were warm, professional and respectful throughout. The relief left us feeling that mum
is in safe hands.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Afternoon Wendy,
Thank you for taking the time to leave us feedback based on your care needs review and we are delighted to hear you are really pleased with how well it went.
It is great to hear the team took the time to understand your Mums needs and listen to your concerns and we are pleased to know they were warm, professional and respectful throughout which left you feeling relieved that your Mum was in safe hands.
Your feedback will now be shared with the team who will be happy to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Coventry)

from G C (Son of Client) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall mum has been cared for very well. Having carers has made a big difference to her life. She is much more cheerful and happy. It also gives her someone different to talk to.
There has been the off hiccup where the carer has been late but these things happen, she has never been left without a
visit though.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Coventry)Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.
It is great to hear that overall your Mum is cared for very well and having carers has made a big difference to her life, and is much more cheerful and happy now and she has someone different to talk to and visit.
We are pleased even with the odd hiccup your Mum has never been left with our a carer and will be sure to pass on your feedback to the local team.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Stalybridge)

from Julie W (Daughter of Client) published on 30 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care, compassion, dignity and trustworthy. Mum has a lovely team of carers visiting her 2x daily they enable her with activities of daily living and keep her hat clean and tidy. It gives the family peace of mind to know that someone is calling to check she is eating/ drinking and taking her meds. We
would not hesitate to recommend this company - management are efficient and always there if needed for changes to rotas nothing is a problem.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Stalybridge)Good Morning Julie,
Thank you for taking the time to leave us a review, we really do appreciate it.
It is great to hear your Mum has a lovely team of carers who visit her and enable her with activities of daily living and keep her flat clean and tidy.
We are delighted to hear the support being provided for your Mum gives the family peace of mind knowing someone is calling in to check she is eating/ drinking and taking her medication. It is also reassuring to hear the management team are efficient and are always there if you need to make any changes to the rota and nothing is a problem.
Your feedback will now be shared with the team, who will be thrilled to read your comments and know you would recommend them.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leicester)

from Jalou B (Wife of Client) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helping Hands is a blessing for many people like us. Would recommend HH to some friends and family. The level of service provided by the carers is way beyond our expectations. Alisha whp is our carer, goes way beyond her care of duty & my husband is a completely different character. Nothing is too much
for Alisha, who is pleasant and beautiful inside and outside and cares for Phil with such passion. Well done, Alisha. Well done, Helping Hands, keep up the good work.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leicester)Good Afternoon Jalou
Thank you for your wonderful feedback.
We are delighted to hear that Helping Hands has been such a blessing for you and your family, and that the level of care provided has exceeded your expectations.
Your kind words about Alisha are truly appreciated. It is clear that her dedication and passion have made a significant difference, and we will ensure your praise is shared with her and the wider team. We are proud to have carers who go above and beyond to provide exceptional support and companionship.
Your feedback will now be shared with the team who will be thrilled to read your comments and know you would recommend them.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromsgrove)

from S B (Client) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Helping Hands as generally very good, providing just the right amount of care, also company and conversation, which I do need. Mostly, I have the same helper - very good. The office is good at providing info about this, and I do appreciate the text of the details sent previously. I
also appreciate the same helper coming each week. They are almost a member of the family.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Good Afternoon,
Thank you very much for sharing your thoughtful feedback.
We are delighted to hear that your experience with Helping Hands has been very positive, and that the level of care, companionship, and conversation provided has met your needs so well.
It is especially lovely to know that you have mostly had the same helper each week, and that this consistency has helped build such a warm and familiar relationship. Continuity of care is something we strive to provide, and your comment that your helper feels "almost a member of the family" is truly wonderful to hear.
We are also pleased that you find our office team helpful and that the information and text updates we provide have been useful. We will be sure to share your feedback with the team, who will be thrilled to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Topsham)

from Marion T (Client) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is nice to see some carers from the previous home care provider who visited my husband. I feel confident to talk to them. Most carers are friendly and efficient. I do not like jackets worn for my care, so ask for removal of same. I am happy to contact the office locally if the need arises or if I
need advice.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Topsham)Good Afternoon Marion,
Thank you very much for taking the time to share your feedback.
It is wonderful to hear that you feel confident and comfortable with the carers who previously supported your husband, as continuity of care is something we know can make a real difference. We are also pleased that you find most of our carers friendly and efficient.
Thank you as well for sharing your personal preference regarding jackets being worn during your care visits. We appreciate you highlighting this, and we will ensure your wishes are passed on to the team along with your feedback.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Southend on Sea)

from J W (Husband of Client) published on 29 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A really hood service all round.
Well trained staff, polite and efficient. Generally time keeping is good. However, due to traffic congedtions, late arrivals are unavoidable.
Having said that, unrealistic journey times are quite frequent e.g.b
Finish job A at 09:00 for 1 hour start at job B at
10:00, or in rush hour, Hadleigh to Shoebury in 20 minutes!
Perhaps consider splitting the coverage area into 3 sectors and using locally resident carers in s specific area.


Well done, keep up the good work.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Southend on Sea)Good morning,
Thank you very much for taking the time to share your feedback, we really do appreciate it.
It is great to hear that you have found our service to be consistently good, and that our staff have been polite, well-trained, and efficient.
We also appreciate your comments regarding travel times between visits. While traffic and local congestion can occasionally cause unavoidable delays, we fully understand your concerns about certain journey schedules being challenging during peak hours and we will pass on your suggestions to the local team.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromley)

from Anne M (Daughter of Client) published on 29 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Helping Hands Bromley for around 2 years to have visiting carers for my 96 year old Mum. Without exception the carers have been kind, very capable and very friendly and professional. The office staff respond almost immediately with any queries or date adjustments we have, and are very
flexible and reliable. The whole experience has been a positive one, and now Mum is going to have round the clock care, set up by the Head Office but with our Bromley office overseeing things too. A superb service and we would not want to use any other company.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromley)Good morning Anne,
Thank you for taking the time to share such a thoughtful and positive review.
We are delighted to hear that your mother has received consistently kind, capable, and professional support from our visiting carers over the past two years. Providing compassionate, reliable care is at the heart of what we do, and it is wonderful to know that this has been your experience.
We are also pleased that our office team has been able to respond promptly to your queries and schedule changes. Flexibility and clear communication and the overall service has been superb.
Your feedback will now be shared with the team, who will be thrilled to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wigan)

from Graham B (Son-in-law of Client) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping hands in Wigan have been looking after my mother in law for the past few years. Whilst this is not a regular service, they have covered our holidays and short term needs which has meant we are able to have peace of mind that she is in good hands.
The management team are approachable, friendly
and very accommodating.
The carers they use are always prompt, caring, professional and provide an excellent level of care.
Most importantly, my mother in law really enjoys their company too!
Thank you.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wigan)Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that you are able to have peace of mind when we provide support for your Mother-in-law when you go on holidays, as you know she is in good hands.
It is great to know that the management team are approachable, friendly and very accommodating and the carers are always prompt, caring, professional and provide an excellent level of care.

We will be sure to pass on your feedback to the team who will be delighted to read your comments and know that your Mother-in-law enjoys their company when they provide the support.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Barnet)

from H L (Daughter of Client) published on 23 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer is always smiling and friendly when she supports my parent who has dementia.
She spends time talking to my parent and gives my other parent time to have a break.
We feel confident when the carer visits that they are being looked after very well.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Barnet)Thank you for taking the time to leave us a review, we really do appreciate it.

We are thrilled to hear that the carer takes the time to chat and is always smiling and friendly when she support your loved one, and it is great to know she also help to provide a bit of respite for the family members.

We will be sure to share your feedback with the team who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Brentwood)

from Jane L (Daughter of Client) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We are satisfied with the care provided to my father. The care staff are respectful and kind, which we greatly appreciate. Overall, the care provision meets our needs.
I would like to reiterate a previous request. My mother is also in her 90s and finds it difficult to step back from caregiving, though
she means well. We need staff to kindly but firmly encourage her to let them handle Dad's care, only involving her when something specific is needed that isn't readily available. This allows the professionals to do their work while also protecting my mother's own wellbeing.
Thank you for the care that you provide.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Brentwood)Jane,
Thank you for taking the time to share your feedback. We are pleased to hear that you are satisfied with the care being provided to your father, and it is wonderful to know that our care staff's kindness and respect have made a positive difference for your family.
We also truly appreciate you raising your ongoing request regarding your mother. We understand how difficult it can be for a devoted caregiver to step back, especially after so many years of caring for a loved one. Please be assured that we will continue to encourage our staff to kindly but confidently take the lead in delivering your father's care, involving your mother only when something specific is needed and not immediately to hand. This approach helps ensure your father receives professional, consistent support while also protecting your mother's wellbeing.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Luton)

from S N (Daughter of Client) published on 19 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum contracted Covid-19 during the pandemic which caused her to also get a minor stroke so unfortunately she can become forgetful at times. So at first i was worried that the domestic staff would not respect my mum, now that she will need extra assistance.


However, i did not need to worry because

Lucy and the domestic team are so respectful, patient and understanding. They make things much easier by assisting my mum with her care needs.


They are genuinely some of the most nicest care professionals i have ever had the pleasure of meeting.


Thanks again Helping Hands

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Luton)Thank you so much for taking the time to share your kind words. We are truly sorry to hear about the challenges your mum has faced following Covid-19 and her stroke, and we understand how important it is to feel confident that she is treated with respect, dignity and patience.
We are delighted to hear that Lucy and the domestic team have been able to provide the support and reassurance your family needed. Our carers are committed to delivering compassionate, person-centred care, and it is wonderful to know that their efforts have made such a positive difference.
Your feedback means a great deal to all of us at Helping Hands. We will make sure your lovely comments are passed on to Lucy and the team-they will be thrilled to know their work is appreciated.

Kindest regards
Katie
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromsgrove)

from Tricia H (Client) assisted by family/friend published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All ok.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Tricia,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are thrilled to hear everything is ok with the support you receive.

Your feedback will now be shared with your local team.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bromsgrove)

from L B (Client) published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers have all been very good and very helpful, helping with shopping and bringing bags to the door from the car. Helped massively with confidence!
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bromsgrove)Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that the carers who visit have all been very good and very helpful.
We are pleased to hear that helping with the shopping ad bringing bags to your door from the care has helped massively with your confidence.

Your feedback will now be shared with the team, who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Epsom)

from Tracy P (Daughter of Client) published on 19 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very beginning, the team demonstrated kindness, professionalism, and genuine compassion. Every carer who visited treated my mum with dignity, patience and understanding, qualities that made an enormous difference to her daily wellbeing. They took time to learn her preferences and ensure that
she always felt safe and respected. Their communication without family has been outstanding. We were always kept informed, and any concerns were handled promptly and thoughtfully. The reliability of the service has been exceptional. Carers arrived on time, went above and beyond their duties, and consistently showed warmth and empathy. As a family, they gave us peace of mind and supported us too.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Epsom)Tracy,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that from the team have demonstrated kindness, professionalism and genuine compassion from the very beginning, with every carer who has visited has treating your Mum with dignity, patience and understanding. It is amazing to hear the carers took the time to learn about your Mums preferences and ensured that she felt safe and respected. We are also pleased to hear that the communication with the family was outstanding and you were always kept informed, and any concerns were handled promptly and thoughtfully.

Your feedback will now be shared with the team, who will be thrilled to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (West Bridgford)

from S M (Daughter of Client) published on 19 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been happy with the care provided for our mum. The carers have all been friendly and helpful. Helping Hands were very responsive and accommodative when we needed extra visits at relatively short notice.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (West Bridgford)Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear you have been happy with the care being provided for your Mum and we are also delighted to know the carers have all been friendly and helpful, and when extra care was needed the team in the office were very responsive and accommodating, even at short notice.

Your feedback will now be sure to share your feedback to the team, who will be thrilled to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chichester)

from Hilary M (Client) published on 18 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands responded swiftly to my son's enquiry about providing care for me after an operation. Post-op pain made it difficult for me to do much for myself. The assessor was sensitive and reassuring at our first meeting. A carer was named immediately.
My carer was very kind, hardworking and dependable.
She was always punctual. She was warm and friendly and performed the tasks that I had identified, very well. She showed initiative by doing other tasks when this was necessary. I am very grateful for her help and kindness over a difficult week. Thank you to my carer and the Helping Hands team.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chichester)Hilary,

Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that Helping Hands responded swiftly after enquiring and during assessment the staff member was sensitive and reassuring.

We are delighted to hear your carer was very kind, hardworking, dependable and was always punctual when visiting. Knowing that the carer was warm friendly and performed all the task set out for her whilst also using her initiative by doing any other tasks that was necessary is really reassuring and we will be sure to pass on your feedback to the team.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
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