Home Care Providers Owned by Helping Hands Home Care

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9.2 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Helping Hands Home Care
Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.

Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of talented and dedicated professional Carers.

Helping Hands Homecare is one of the nation’s most trusted providers of home care, having supported tens of thousands of customers and their families, each one special and unique, every year in over 155 communities across the country. For decades, they've been helping people to live well in the homes and communities they love.

With a dedicated team of thousands of specially trained carers and a branch structure local to you, Helping Hands offers tailored solutions for care at home. From help with daily routines or administering medication, to companionship or full-time live-in support, each is carefully designed personally to you. They know living well at home means something different to everyone, so for each family they work with, their helping hand ensures you can continue to live the life you love to the fullest; because what matters most to you, matters to them.

Helping Hands Home Care Locations (155)

50 Home Care Providers owned by Helping Hands Home Care
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Helping Hands Home Care (Cheadle & Wilmslow)
Hexagon House, 21-23 Gateley Road, Cheadle SK8 1NZ 
"We couldn't do it without the fantastic support care and help from all the Helping Hands Team They are FANTASTIC ! Nothing ever too much…"   Read all 22 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

For over 30 years, Helping Hands Home Care have been providing unique, professional home care to over 40,000 families across England and Wales. With Helping Hands, there is no “one size fits all”; ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Chelmsford)
Unit 1, The Aquarium, 101 Lower Anchor Street, Chelmsford CM2 0AU 
"My mother needed care in April 2025 and with her, and my siblings we chose Helping Hands. Mum was a little reluctant to accept help but…"   Read all 9 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

The team at Helping Hands Home Care Chelmsford always puts you, the individual, at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Coventry)
167-169 Albany Road, Coventry CV5 6NE 
"First contact with office staff was professional and very informative about services offered. I visited the office on 2/3 occasions and…"   Read all 7 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Coventry) offers care in your own home in Allesley, Baginton, Bedworth, Binley, Bubbenhall, Bulkington, Coventry, Fillongley, Finham, Hinckley, Nuneaton, Ryton-on-Dunsmore, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Shrewsbury)
Unit 2, Park Plaza, Battlefield Enterprise Park, Shrewsbury SY1 3AF 
"My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and…"   Read all 4 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands' Shrewsbury & Telford branch is on hand whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Barnsley)
G15 Longfields Court, Wharncliffe Business Park, Barnsley S71 3GN 
"We really struggled to find help for over the weekend for my mother with dementia until we come across helping Hands we have been using…"   Read all 10 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

The team at Helping Hands Home Care Barnsley always puts you, the individual at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Gloucester)
First Floor Unit 2, Ambrose House, Meteor Court, Barnett Way, Barnwood, Gloucester GL4 3GG 
"Great service from Helping Hands - providing care for my Auntie in a dignified and professional way. I don't know how we would have coped…"   Read all 5 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Gloucester) offers domiciliary care to people needing dedicated personalised support. A team of carers offer care services in Brockworth, Dursley, Frampton-on-Severn, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Newark)
1A Appleton Gate, Newark-on-Trent NG24 1JR 
"Mum looks forward to the carers coming in on a tea time. They make her tea and shower and chat to her. They are always on time, friendly…"   Read all 11 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Newark) offers a fully managed service that is regulated by the Care Quality Commission (CQC). Whether you need regular hourly visits throughout the week to help you with ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Luton)
Millfield Green, Inspired Village, Burchmore House, Millfield Lane, Stanhope Way, Luton LU1 4AR 
"My mum contracted Covid-19 during the pandemic which caused her to also get a minor stroke so unfortunately she can become forgetful at…"   Read all 4 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands Home Care (Luton) provides quality care and support in people's own homes. Home care includes personal care (such as assistance showering, going to the toilet), help with daily ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Birmingham)
170 High Street, Harborne, Birmingham B17 9PP 
"The family want to extend our heartfelt thanks to Helping Hands for the care and support each of you have given to Mom. Without this…"   Read all 8 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

With over 30 years' experience, Helping Hands Birmingham is well equipped to care for all your needs, whether you need visiting care to help with meals, overnight care or live-in care. Helping ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Preston)
Unit 3, Cotton Mill Road, Bamber Bridge, Preston PR5 6LF 
"My 91 year old mum has a carer once a week to help her bathe. I also engage a carer daily for her whilst I am on holiday for a welfare…"   Read all 12 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

If you'd like help and support at home, Helping Hands (Preston) can provide you with unique care tailored to your individual requirements. Whether you'd like regular visits to help run your home, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Oxford)
Suite 7, Whichford House, Parkway Court, John Smith Drive, Oxford OX4 2JY 
"Helping Hands in Oxford have been sending carers to help with my 93-year-old mother's personal care for the past few months, as she has…"   Read all 10 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands Oxford provides person-centred care through regular, short home visits up to full live-in care. Whatever your needs, the passionate and skilled staff at Helping Hands' Oxford branch ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Sutton Coldfield)
57 Birmingham Road, Sutton Coldfield B72 1QF 
"I am very pleased with Helping Hands in all respects. The carers themselves are lovely & make my Mother happy. One in particular, Carmel…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Sutton Coldfield) offers a home care service to people living in the Sutton Coldfield area of Birmingham. Their team of dedicated and skilled care staff, provide care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Accrington)
4 Kestrel Court, Network 65, Bridgewater Close, Hapton, Accrington BB11 5NA 
"Helping Hands have been visiting my parents for over 2 years at lunchtime making lunch, sandwiches for their tea, giving medication and…"   Read all 5 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

Helping Hands Home Care (Accrington) provides a wide range of services depending on individual needs. Support can be provided from regular visits throughout the week up to full-time live-in care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Cheltenham)
Festival House, Jessop Avenue, Cheltenham GL50 3SH 
"My mother is visited every week by Tracey. This consistency in carer is hugely important to her - without it I do not think the care would…"   Read all 9 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Cheltenham) provides person-centred care to people in their own homes. All carers are fully trained and can offer care from as little as 30 minutes per week to help with ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Northwich)
Offices F19b Northwich Business, Meadow Street, Northwich CW9 5BF 
"Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death…"   Read all 4 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Northwich) offers home care and support across Northwich, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Knaresborough)
91a Knaresborough Technology Park, Manse Lane, Knaresborough HG5 8LF 
"The team go above and beyond their job description because they truly care about my Mum's wellbeing. Thank you. My Mum suffers from…"   Read all 11 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Knaresborough is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). Whether you ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Chesterfield)
Tapton Park Innovation Centre, Brimington Road, Chesterfield S41 0TZ 
"We gave been very happy with the care provided by the helping hands carers. They gave been kind and considerate, attended to my mums needs…"   Read all 13 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Chesterfield) provides individually tailored support to enable people in their community to live as independently as possible in their own homes. The team strives to keep ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Cramlington)
The Master Suite, The Lofts, 228 Park View, Whitley Bay NE26 3QR 
"My mother receives such wonderful care from all her carers. I can rest assured that her care needs are being met and my mother genuinely…"   Read all 18 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

From hourly visits to live-in care, the experienced team of care professionals at Helping Hands Home Care (Cramlington) follow carefully designed, personalised care plans to ensure each client ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Truro)
A214 & A219 Victoria Advent House, Station Approach, Victoria Roche, St Austell PL26 8LG 
"Mum was very uncertain about having any strangers in her home, particularly anyone who would be managing her personal care. But right from…"   Read all 15 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you require ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Taunton)
7 Corporation Street, Taunton TA1 4AJ 
"Mum has been given very good care since Helping Hands were employed. The staff are friendly, caring and professional. They keep me informed…"   Read all 22 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC), Helping Hands is one of the leading home care providers in the UK. With over 6,000 ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Solihull)
121 Stratford Road, Shirley, Solihull B90 3ND 
"I arranged for a carer from Helping Hands to visit my elderly parents three times a week as my father is caring for my mother with…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands (Solihull) provides care and support that is tailored and completely unique to you, your requirements and wishes. Whether you'd like regular visits throughout the week to help you to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (New Milton)
Shop 4, Bursledon House, Station Road, New Milton BH25 6HY 
"Having someone from Helping Hands to visit twice a week has been useful to me, both in helping with daily chores and also being able to…"   Read all 11 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Offering a bespoke, professional home care service, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to feel safe and supported at home. With over 30 years’ ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (St Albans)
2 Canberra House, London Road, St Albans AL1 1LE 
"I have been very pleased with the service and company provided. My carer is always on time and is very pleasant company. He is very helpful…"   Read all 30 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Harpenden) provides care to people in their own homes in St Albans, Harpenden, Chiswell Green, London Colney, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bury)
Suite 32-33, Europa House, Barcroft Street, Bury BL9 5BT 
"Helping Hands give us the perfect 'care package' for supporting mum's needs. The care they provide is exemplary. The carers are patient…"   Read all 10 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care in Manchester is proud to provide person-centred care packages in the place you know and love – home. You might just need 30 minutes per week to help you with cooking and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Fareham)
Thackeray House, 189-199 West Street, Fareham PO16 0EN 
"I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very…"   Read all 5 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Fareham) provides a home care service to people living in the Fareham area. A team of dedicated and professional staff provide care that is tailored to each client's ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Cirencester)
31 Castle Street, Cirencester GL7 1QD 
"My father-in-law, although physically well for his age, was growing more vulnerable and less confident. He was adamant that he didn't want…"   Read all 10 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care has been providing high quality, individually tailored support to over 40,000 families for over 30 years. With their unique approach to tailor-made home care, Helping Hands ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Liverpool)
190 Allerton Road, Mossley Hill, Liverpool L18 5HU 
"Helping Hands have provided an excellent care service to my dad. They have been very helpful with any changes and especially when we needed…"   Read all 6 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands' Liverpool branch offers dedicated home care services in Anfield, Everton, Bootle, Toxteth, Wavertree, Aigburth and the surrounding areas. The Liverpool team puts compassion and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Macclesfield)
38 Chestergate, Macclesfield SK11 6BA 
"Helping Hands have been visiting my mother for just over two years now. Physically she is still remarkable for 97 years of age but her…"   Read all 12 reviews
  • Visiting Care from £37.10 / hour
  • Live-in Care from £1,900 / week

Helping Hands' Macclesfield branch offers a wide range of home care and live-in care services to people in the local community and surrounding areas. The branch is part of Helping Hands, which has ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Wakefield)
11a Wood Street, Wakefield WF1 2EL 
"What a wonderful team! Caring, cheerful, and hard working, and I know that my wife Sheila is well looked after and that she feels the same.…"   Read all 25 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Wakefield) offers domiciliary care in the comfort of your own home, covering Batley, Dewsbury, Castleford, Darton, Knottingley, Mapplewell, Middlestown, Milnthorpe, Netheron, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Shipley)
49 Otley Road, Shipley BD18 3PY 
"The staff are excellent. Caring, considerate, and really brilliant with my Dad who is very sick with PSP. When there have been problems…"   Read all 11 reviews
  • Visiting Care from £33.15 / hour
  • Live-in Care from £1,675 / week

The team at Helping Hands Home Care (Shipley) pride themselves on delivering safe, efficient and reliable care to people with all sorts of requirements and preferences for their care. At Helping ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Sheffield)
123-124 Blades Business Hub, John Street, Sheffield S2 4QX 
"We have been using Helping Hands for a couple of years and the service has been consistently excellent. Dad is very happy with the carers…"   Read all 9 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Whether you need help with the weekly grocery shop, support with medication and mobility or more complex care requiring live-in care, Helping Hands' Sheffield team of friendly and professional carers ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Weston-super-Mare)
55A Oxford Street, Weston-super-Mare BS23 1TR 
"I find Helping Hands Home Care the best, they are so nice and don't mind me talking. I don't think you could do any better. They help me so…"   Read all 8 reviews
  • Visiting Care from £35.20 / hour
  • Live-in Care from £1,825 / week

The fully-trained carers at Helping Hands' Weston-super-Mare branch provides an extensive range of care to ensure adults in the area who are in need of support are able to remain in the comfort of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care Rotherham
Unit 48 & 49, Moorgate Croft Business Centre, South Grove, Rotherham S60 2DH 
"All stuff very polite and helpful, giving out professionalism and empathy. Willing to provide assistance and relevant information, which is…"   Read all 3 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Rotherham branch provides person-centred care that enables people to continue to lead meaningful lives at ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (South Hull)
The Deep Business Centre, Tower Street, Hull HU1 4BG 
"It was my first experience of care in the home so obviously new. The support I received from day one put any hesitancies to rest. I have…"   Read all 3 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Hull) provides person-centred, compassionate care which enables people in need of assistance to remain independent at home. The team offer a whole range of care packages ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Dulwich)
525 Norwood Road, London SE27 9DL 
"Helping Hands provided two weeks of care to my mum after a fall. Our experience with them was positive from start to finish with clear and…"   Read all 2 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Dulwich is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). With over 6,000 ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Homecare (Rochdale)
Globe House, Globe Park, Moss Bridge Road, Rochdale OL16 5EB 
"I have peace of mind knowing Helping Hands carers are visiting and helping my sister. They encourage her in many ways and ensure her needs…"   Read all 2 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Homecare (Rochdale) provides home care services to people needing care in their own homes. Helping Hands Home Care is a leading national home care provider, having supported tens of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Kensington & Chelsea)
Unit F, 151 Freston Road, London W10 6TH 
"We have had a fantastic experience with Helping Hands, dad has long term carers who genuinely care about his wellbeing. This has been…"   Read all 9 reviews
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week

Accepting the need for additional support can be an unsettling time for you and your surrounding family. With a dedicated branch manager to offer guidance and support, Helping Hands K&C will work ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Richmond)
5 Duke Street, Richmond TW9 1HP 
"Our four day live in carer was amazing. Mum became very unwell quite rapidly and the carer called me to come as she was concerned. When I…"   Read all 9 reviews
  • Visiting Care from £40.60 / hour
  • Live-in Care from £1,975 / week

With a network of over 100 branches across England and Wales, Helping Hands arranges and manages bespoke home care that is completely unique to you and your requirements. From visits that start ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Sunderland)
Ground Floor, Arngrove House, 1-2 Frederick Street, Sunnyside, Sunderland SR1 1NA 
"Helping Hands have been brilliant for my Mam's visiting care needs. She has Parkinsons and is showing signs of Dementia so her needs are…"   Read all 4 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Sunderland) offers visiting care and live-in care in and around Sunderland, including Hendon Grangetown and Roker. The dedicated team provides quality care to people in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Durham)
Units 1 & 2 Sunderland Road, Durham DH1 2LH 
"We are very lucky to have some amazing carers as part of 'our' team. Recently, we were introduced to a new lady (mid September). She is an…"   Read all 15 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Durham) provides bespoke care to meet your individual care needs, whether you need regular visits throughout the week to help you keep on top of your household chores, or ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Oldham)
Hollinwood Business Centre, Albert Street, Oldham OL8 3QL 
"We have used Helping Hands for the last 2 years or so to provide home visits for my mum. Mum was initially against using home care as she…"   Read all 13 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care is one of the UK’s leading home care providers, with over 6,000 carers at over 100 branches providing dedicated support across England and Wales. All personal care services ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Newcastle)
274 Chillingham Road, Newcastle upon Tyne NE6 5LQ 
"I would thoroughly recommend Helping Hands. From start to finish they have been fabulous in helping us to care for our mum at home. The…"   Read all 8 reviews
  • Visiting Care from £33.90 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care Newcastle provides friendly qualified care in Newcastle and the surrounding areas. The agency has a person-centred approach with individually tailored plans designed to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Highbury & Islington)
2-4 Archway Central Hall Building, Navigator Square, London N19 3TD 
"Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100%…"   Read all 7 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Christchurch)
9 Souhtbourne Grove, Southbourne, Bournemouth BH6 3QS 
"Helping Hands Home Care, thank you so much for all of the help you are giving my mum. The carers are always friendly, caring and very…"   Read all 4 reviews
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Christchurch & Bournemouth is a branch of Helping Hands covering the BH1, BH2, BH3, BH4, BH8, BH9 & BH10 postcodes. Helping Hands Christchurch strives to deliver excellent care to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Braintree)
83 High Street, Braintree CM7 1JS 
"Helping Hands (Braintree) have supported my sister, who suffers from Alzheimer's, in her own home for approximately 3 years. Although she…"   Read all 3 reviews
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands' branch in Braintree provides individually tailored support that is completely unique to each person and their requirements. Helping Hands has more than 30 years' experience in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Bedford)
Suite 4, Technology House, 239 Ampthill Road, Bedford MK42 9QG 
"I use Helping Hands to provide daily care to my mother of 91 years. Mum suffers from dementia and macular degeneration. From the very onset…"   Read review
  • Visiting Care from £36.20 / hour
  • Live-in Care from £1,825 / week

Helping Hands Home Care (Bedford) offers quality care in your own home. Home care services include personal care such as assistance getting in or out of bed, going to the toilet, showering and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Maidenhead & Windsor)
Suite 10, Queen Anne House, 25-27 Broadway, Maidenhead SL6 1LY 
"No complaints, Bibbi was excellent, she achieved a very high standard of workmanship and was friendly and personable. I have no difficulty…"   Read all 5 reviews
  • Visiting Care from £37.70 / hour
  • Live-in Care from £1,900 / week

Whether you require one visit a week for 30-minutes or 24-hour live-in care, Helping Hands offers a bespoke, fully managed service from your local branch team in Windsor & Maidenhead. Helping ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Cambridge)
124 Wulfstan Way, Cambridge CB1 8QJ 
"The care service provided by Helping Hands Home Care (Cambridge) is excellent. My mother has had daily home care for two years now,…"   Read all 4 reviews
  • Visiting Care from £38.25 / hour
  • Live-in Care from £1,975 / week

Helping Hands Home Care (Cambridge) offers care in your own home across Cambridge, Great Shelford, Cambourne, Fenstanton, Royston, Linton, Cottenham, Bottisham and surrounding areas. Care staff ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Blackpool)
Office 11, Blackpool Business Park, Amy Johnstone Way, Blackpool FY4 2RF 
"Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched…"   Read all 6 reviews
  • Visiting Care from £32.40 / hour
  • Live-in Care from £1,675 / week

Helping Hands Blackpool offers a wide range of tailored support, enabling people who require additional help at home to live independently and with good quality of life. Regulated by the CQC, the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Helping Hands Home Care (Salisbury)
Suite 2, Cross Key's House, 22 Queen Street, Salisbury SP1 1EY 
  • Visiting Care from £34.55 / hour
  • Live-in Care from £1,750 / week

Helping Hands Home Care (Salisbury) in Wiltshire offers high-quality home care. The home care services provided include personal care such as help showering and going to the toilet, as well as ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Helping Hands Home Care Reviews (2018)

9.2

Helping Hands Home Care has a Group Review Score of 9.2 (9.214) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.

Overall Experience
  • 1645
  • 330
  • 32
  • 5
  • 6
Date Published
  • 2018
  • 335
  • 846
  • 1162
  • 856
Reviewer Connection to Helping Hands Home Care
  • 706
  • 553
  • 292
  • 119
  • 81
  • 45
  • 38
  • 26
  • 22
  • 21
  • 19
  • 15
  • 13
  • 12
  • 9
  • 8
  • 7
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
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  • 1
  • 1
Review of

Helping Hands Home Care (Doncaster)

from E W (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home care service has created massive peace of mind for me. The staff are able to check things for me like that the phone is plugged in, internet plugged in, tablets taken, while also supporting my Mum in taking tablets, eating meals, going for walks, and making appointments.
Having staff able
to take my Mum to and from appointments has been a huge help as we don't have to delay or organise everything around my work schedule.
My Mum was reluctant at first but the staff are amazing with her and encouraging her to go for walks with them etc.
I cannot thank them enough for all that they are doing to support my Mum and me.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Doncaster)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to read that our support has provided you with such peace of mind and that the team has been able to help with the practical day-to-day checks, medication support, meals, walks and appointments, while also supporting your Mum in a way that encourages her confidence and independence. It is especially lovely to hear how reassuring it has been to have assistance with appointments around your work commitments, and that your Mum has responded so positively to the encouragement from our staff.
We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Wantage)

from Karen P (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
This was Mum's first experience of Carers coming in to her home. The ladies who came were wonderful, they talked to her, offered to do anything she needed, accompanied her for a walk round the garden. She was very satisfied with the whole process, from the manager who came for an initial booking visit,
the flexibility of availability, to the Carers themselves. We will definitely be booking again.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wantage)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that your Mum's first experience of having carers visit her at home was such a positive one. It is lovely to know that the carers took the time to talk with her, offer support with anything she needed and even accompany her for a walk around the garden, helping her feel comfortable and supported. We are also pleased to hear that the process as a whole, from the initial visit with the manager through to the flexibility of availability and the care itself, met your expectations. It is very rewarding to know that your Mum was so satisfied and that you would be happy to book with us again.

Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from K C (Daughter of Client) published on 22 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been looking after my mother for the last 2.5 years. My sister and I could not have enabled Mum to remain in her own home if the carers had not been coming. Mum has 3 visits a day (meals and personal care) except for a couple of days when my sister and I can be with her. Both the
carers and office staff are always attentive, caring and professional. They have always been accomodating with amendments to her regular care and alert us to any issues in a timely way. I would not hesitate in recommending them.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it.

We are extremely grateful to you for sharing your experience and for trusting us to support your mother's care over the past two and a half years. It is wonderful to hear that the regular visits have enabled her to remain in the comfort of her own home, and that both the carers and office team have provided attentive, caring and professional support. We are pleased to know that the team have been flexible and accommodating with changes to her care, and that communication around any concerns has been clear and timely. Supporting families to maintain independence and peace of mind is something we take great pride in.

Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Eastbourne)

from S S (Wife of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The lovely ladies at the Eastbourne branch have been caring for my bedbound husband, who has advanced Alzheimer's , for over two years now.
They are always polite and respectful nothing being too much trouble, and have adapted well to his changing care needs.
They deal with his ,sometimes difficult
behaviour calmly and professionally .
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Eastbourne)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are deeply grateful to you for sharing your experience with the Eastbourne branch and for trusting us to support your husband's care over the past two years. It is reassuring to hear that the team have consistently provided polite, respectful and compassionate care, while adapting well to your husband's changing needs. Supporting individuals living with advanced Alzheimer's requires patience, understanding and professionalism, and we are very pleased to know the team have managed this calmly and with such dedication. Your feedback is a powerful reflection of the standard of care we strive to deliver.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Norwich)

from C H (Daughter of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands have been providing care for my 93 year old mother since June 2025 following discharge from hospital, initially once a week to help with showering, but now several times a week to support her increasing needs. I have also been able to arrange temporary additional cover for when I have
been away on holiday which has been very much appreciated. They have provided excellent and compassionate care which have allowed my mother to remain independent in her own home. The staff are lovely and I can not recommend Helping Hands highly enough.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Norwich)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are very pleased to hear that we have been able to support your mother following her discharge from hospital and adapt the care provided as her needs have increased over time. It is reassuring to know that the flexibility to arrange additional temporary cover during your holiday was helpful and gave you peace of mind. Supporting independence at home through compassionate, high-quality care is at the heart of what we do, and it is wonderful to hear that this has made a meaningful difference for your mother. We are also delighted that you have found our staff to be so kind and supportive.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chester)

from Stephen S (Son of Client) published on 21 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with Helping Hands from meeting Sam Hale at the beginning of the process and the pairing of the carers' sent to suit my Mum. Due to Hollies holiday my Mum has also had Tom and Alex and she gets along with them all. She looks forwards to the visits very much. The carers' are
punctual, good company and extremely helpful.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chester)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you have been so impressed with your experience at Helping Hands, from your initial meeting with Sam Hale through to the thoughtful pairing of carers to suit your Mum's needs. It is wonderful to know that both Hollie and, during her holiday, Tom and Alex have built such positive relationships with your Mum, and that she looks forward to their visits. Hearing that the carers are punctual, friendly, supportive and good company is very reassuring, as continuity and companionship are a vital part of the care we aim to provide.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chelmsford)

from S M (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed care in April 2025 and with her, and my siblings we chose Helping Hands. Mum was a little reluctant to accept help but the care and detail used to identify carers she might get on with , was a good foundation. The carers from Helping Hands became friends to her, caring , interested
and willing to listen to her needs. The admin staff were easy to talk to and as her needs changed provided reassuring feedback back . We as a family are so glad we chose Helping Hands .They are a company who really care in every sense of the word.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chelmsford)Thank you for taking the time to leave us such a thoughtful review, we really do appreciate it. We are pleased to hear that when care was needed in April 2025, you and your family felt confident choosing Helping Hands and that the process of matching carers was handled with such care and attention.
We understand that accepting support can be difficult, so it is wonderful to hear that the carers became trusted companions to your mothercaring, attentive, and willing to listen to her needs. We are also glad that our office team were approachable and able to provide reassurance and clear communication as her needs evolved.
Your kind words mean a great deal to us, and we are truly grateful that your family feels reassured in the choice you made. We will be sure to share your feedback with the team, who will be delighted to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Warwickshire)

from Angela B (Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Helping Hands provided the care and companionship I needed for a week following eye surgery. I live on my own and knowing that qualified carers would be visiting twice a day was invaluable. Different staff came in over the week but it did not matter. Each had detailed notes about who I was and what
I needed. They cooked me excellent meals with good conversation and company. They were caring, calm, professional and respectful. I would not hesitate to book them again or recommend them to anyone needing support in the home. I was also very impressed with the way I was assessed and the home visit to establish what my needs were face to face.
I had previously used Helping Hands before when my husband was very ill with dementia in 2024. Again excellent carers which was the reason I returned to the company.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Warwickshire)Angela,

Thank you for taking the time to leave such a thoughtful review, we really do appreciate it. We are delighted to hear that the care and companionship provided following your eye surgery gave you reassurance and peace of mind, particularly as you live on your own. It is wonderful to know that the twice-daily visits were invaluable.
We are pleased to hear that, although different carers supported you throughout the week, each was well informed of your needs and provided consistent, caring, professional, and respectful support. Your kind comments about the meals, conversation, and company are especially appreciated.
Thank you also for your positive feedback about the assessment process and for choosing Helping Hands again following your experience in 2024. Your continued trust means a great deal to us.
We will be sure to share your feedback with the team who will be delighted to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Coventry)

from David C (Son of Client) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First contact with office staff was professional and very informative about services offered. I visited the office on 2/3 occasions and found the same to be true. Friendly and approchable and willing to adapt care to meet needs of my parent. Carers were friendly and efficient in my father's home, and
Dad felt comfortable with their presence.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Coventry)David,
Thank you for taking the time to leave us a review, we really do appreciate it. It is great to hear that your first contact with the office was professional and informative, and that you were provided with clear information about the services we offer.
We are also pleased to know that when you have visited the office on multiple occasions you have found the team to be friendly, approachable, and willing to adapt care to meet the needs of your parents. It is particularly reassuring to hear that the carers are friendly and efficient in your fathers home, and that he feels comfortable with their presence.
We will be sure to share your kind feedback with the team, who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from Steve M (Next of Kin) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to let the general public know that Helping Hands Leeds are a care provider that really do care. My friend has been with Helping Hands Leeds for over 12 years now. There isn't a day that goes by that he let's me know that each individual carer that has visited him has treated him with the
upmost respect. His Wednesday afternoon's out to the pub with his carer & neighbour is the highlight of his week. To each individual carer and each member of staff in the office, thank you for what you do. Without you my friend wouldn't be here today. Please keep up the excellent work. Would highly recommend Helping Hands Leeds if anyone is looking for an excellent care provider.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Thank you for taking the time to leave us a review, we really do appreciate it.

Your heartfelt comments about the care provided by Helping Hands Leeds over such a long period truly mean a great deal to us. It is wonderful to hear that your friend has consistently been treated with the utmost respect and that his carers have made such a positive and lasting difference to his life.
The fact that his weekly outings are a highlight and that he feels genuinely cared for is a real reflection of the dedication and compassion shown by both our carers and office team. Your kind words of thanks and recommendation are incredibly valued and will mean so much to everyone involved in his care.

We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Bath)

from Alan B (Son of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Helping Hands have been providing support for my mother for several months now. The staff are compassionate and supportive and tailor their provision to my mothers needs. They contact me if they need to check on anything, or advise me of something needed or not as it should be. Mum is happier and looks
forward to them calling, and they have made a significant improvement to her quality of life.
Its not perfect, the very nature of the service means that the given rota times are not always achieved, but that is understandable. it has proven difficult to get additional respite visits, particularly at short notice. I'm sure this is not from want of trying to accommodate the request by the management team, but probably a reflection of staff recruitment issues in the care sector. I would not hesitate to recommend Helping Hands to friends who needed to source care provision for a relative.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Bath)Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased to hear that the support provided to your mother has had such a positive impact and that she looks forward to our carers visiting. It is wonderful to know that our teams compassionate, tailored approach and ongoing communication with you have contributed to an improvement in her quality of life.
We also appreciate your balanced and thoughtful feedback regarding rota timings and the challenges around arranging additional respite visits at short notice. Your understanding is genuinely valued, and your comments help us to continue reviewing how we can improve flexibility and availability wherever possible.
Thank you for your recommendation and for placing your trust in Helping Hands. We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Leeds)

from Dawn H (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had Helping Hands care for my Mum on 2 days a week for the past 6 months. They are amazing. Mum wasnt too keen on the idea of carers as she wanted me to do but I was struggling and needed help. Care was put into place for one day a week...Fridays. Mum soon got used to the idea but it was made
easier as the staff who attended were so lovely. I then arranged for a carer to come for an hour on Monday mornings. I cannot praise everyone at Helping Hands enough! From the care Mum receives to the communication from office staff.....everything is 5*
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Leeds)Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to read how positive your experience has been over the past six months and how well your Mum has settled into receiving support. We understand that accepting care can be a big adjustment, so it is wonderful to hear that our carers helped make this transition easier by being so kind and supportive.
It is especially reassuring to know that both the care your Mum receives and the communication from our office team have met such a high standard, and that increasing the support to two days a week has worked well for you both. Your fivestar feedback truly means a great deal to us.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Camberley)

from E G (Daughter of Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, helpful and efficient. They usually arrive on time.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that you find our staff friendly, helpful and efficient, and that visits are usually delivered on time. Punctuality and professionalism are very important to us, so it is reassuring to know this is reflected in your experience.
We will be sure to share your kind feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chipping Sodbury)

from L P (Daughter of Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, service very good; however, there have been a few occasions when we have had cause to ring the office to ask staff to remind carer of duties on the care plans.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that overall you find the service very good, and we are grateful for your honest feedback regarding the occasions where you needed to contact the office to request reminders around care plan duties, which we will pass on to the local branch.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Rainham)

from Brenda P (Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a period in hospital, my family and I felt I would benefit from some help, mainly with housework at home. Helping Hands gives me the help I need. All your staff are very hardworking, pleasant and adaptable. I usually have the same person, but due to holidays, etc., I have met a number of your
staff, and they have all been a pleasure to meet. Your management is always helpful and obtainable, too.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Rainham)Thank you for taking the time to leave us a review, we really do appreciate it. We are pleased to hear that following your hospital stay, our support with household tasks has been beneficial and has helped you feel more comfortable at home. Your kind comments about our carers being hardworking, pleasant and adaptable are greatly appreciated, and it is lovely to know that even when different team members have visited, you have had such positive experiences.
We are also grateful for your feedback regarding our management team being helpful and accessible, as this is something we take great pride in.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Chipping Sodbury)

from Sam G (Daughter of Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindness and consideration for my Dads care needs , was always at the forefront of all discussions and action. I cannot praise the carers and managers enough for their thoughtful and compassionate interventions. I felt very confident that Dad was being looked after really well, and knew he would
never be let down . They always turned up. Went above and beyond. Above all , Dad was really happy with the service he received from helping hands . Thank you
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Chipping Sodbury)Thank you for taking the time to leave us a review, we really do appreciate it.
We are incredibly grateful for your kind words and for sharing your experience with us. It means a great deal to hear that your dads care needs were always at the forefront of discussions and actions, and that our carers and managers provided thoughtful and compassionate support throughout. Knowing that you felt confident your dad was always well looked after, that the team were reliable, went above and beyond, and most importantly that your dad was genuinely happy with the service, is exactly what we strive to achieve.
Your feedback will now be shared with the team who will be delighted to read your comments
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Cannock)

from A P (Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My cleaner is excellent.She is very polite and is a very cheerful.Always on time.i can only repeat what have I have put.The service I have had upto now is well in line with what I signed up for and that is my view.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Cannock)Thank you for taking the time to leave us a review, we really do appreciate it.
We are delighted to hear that your cleaner provides an excellent service and that she is polite, cheerful and always on time. It is encouraging to know that the service you have received so far has met your expectations and aligns well with what you signed up for. Consistency and reliability are very important to us, and we are pleased this has been reflected in your experience.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Shrewsbury)

from A D (Son of Client) published on 9 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Have been involved with my mum for 2 years and have provided a consistent service
My mums needs fortunately haven't changed so the care hasn't been needed to be adjusted
It gives me and my family some reassurance that my mum can continue to live independently
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Shrewsbury)Thank you for taking the time to leave us a review, we really do appreciate it.

We are pleased to hear that we have been supporting your mum for the past two years with a consistent level of care and that her needs have remained stable throughout this time. It is reassuring to know that this continuity has given you and your family peace of mind and has supported your mum to continue living independently, which is so important.

We will be sure to share your feedback with the team who will be pleased to read your comments.

Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Swansea)

from Scott W (Husband of Client) published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with Helping Hands has been nothing but excellent. The way they care for my wife has made her life that much better because of the professionalism they bring to every call. To us as a family, the carers are our family. My wife really enjoys and has fun on her weekly sits and looks forward
to them with the carers. I would personally vouch for Helping Hands for future families in need.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Swansea)Thank you for taking the time to leave us a review, we really do appreciate it.
We are truly delighted to hear how positive your experience with Helping Hands has been and the difference our care has made to your wifes life. Knowing that our carers have become an extension of your family and that your wife genuinely enjoys her weekly sits and looks forward to spending time with the team means a great deal to us. The professionalism, warmth and consistency you have described are exactly what we strive to deliver at every visit.
We will be sure to share your wonderful feedback with the team who support your wife, and we know they will be extremely proud to read your comments.
We will be sure to share your feedback with the team who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Helping Hands Home Care (Swansea)

from A M (Client) assisted by family/friend published on 8 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. Very friendly. Helpful, chatty and professional.
Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Swansea)Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear that you have received excellent service and that our team have been friendly, helpful, chatty and professional. Providing approachable, high quality support is very important to us, and it is encouraging to know this has been reflected in your experience.
We will be sure to share your feedback with the team, who will be pleased to read your comments.
Kindest regards
Katie
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
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