Helping Hands Home Care is an experienced provider of home care. Offering customers a range of home care including 30 minute visits, respite, overnight care and round-the-clock live in care. They are one of the largest and most experienced direct employers of Live-in and Visiting Carers across England and Wales.
Customers are supported by a local network of Registered Care Managers and Trainers as well as an extraordinary team of...
"I've been with Helping Hands for a few months now and I can honestly say I couldn't be happier! They have welcomed me in under quite..."Read all 6 reviews
Helping Hands Home Care (Basildon) offers people support and personalised care to people who require it. Providing individually tailored, high-quality home care in Basildon, Benfleet, Wickford and... Read more
Care Provided
"Thanks very much Helping Hands, particularly Asha, Louise and all the carers. You stepped in to help our mother with very little notice..."Read all 31 reviews
Helping Hands Home Care (Harpenden) provides care to people in their own homes in St Albans, Harpenden, Chiswell Green, London Colney, Markyate, Hemel Hempstead, Redbourne, Wheathampstead, Sandridge,... Read more
Care Provided
"We couldn't do it without the fantastic support care and help from all the Helping Hands Team They are FANTASTIC ! Nothing ever too much..."Read all 22 reviews
For over 30 years, Helping Hands Home Care have been providing unique, professional home care to over 40,000 families across England and Wales. With Helping Hands, there is no “one size fits all”;... Read more
Care Provided
"My mother needed care in April 2025 and with her, and my siblings we chose Helping Hands. Mum was a little reluctant to accept help but..."Read all 9 reviews
The team at Helping Hands Home Care Chelmsford always puts you, the individual, at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top of... Read more
Care Provided
"My mum has received care from Helping Hands for a number of years. She is treated with dignity and respect by carers and her wishes and..."Read all 4 reviews
Helping Hands' Shrewsbury & Telford branch is on hand whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex... Read more
Care Provided
"I have been using helping hands since 5 July 2022. First for my husband who had Lewy Body Dementia. Firstly for social care taking him out..."Read all 9 reviews
Helping Hands Home Care (Cambridge) offers care in your own home across Cambridge, Great Shelford, Cambourne, Fenstanton, Royston, Linton, Cottenham, Bottisham and surrounding areas. Care staff are... Read more
Care Provided
"First contact with office staff was professional and very informative about services offered. I visited the office on 2/3 occasions and..."Read all 8 reviews
Helping Hands Home Care (Coventry) offers care in your own home in Allesley, Baginton, Bedworth, Binley, Bubbenhall, Bulkington, Coventry, Fillongley, Finham, Hinckley, Nuneaton, Ryton-on-Dunsmore, Walsgrave-on-Sowe,... Read more
Care Provided
"Thankyou Helping Hands for the continued wonderful care and support you have provided for mum . A great service to have in place as when we..."Read all 10 reviews
Helping Hands Home Care (Cheltenham) provides person-centred care to people in their own homes. All carers are fully trained and can offer care from as little as 30 minutes per week to help with household... Read more
Care Provided
"We really struggled to find help for over the weekend for my mother with dementia until we come across helping Hands we have been using..."Read all 10 reviews
The team at Helping Hands Home Care Barnsley always puts you, the individual at the centre of everything that they do. Whether you need regular visits throughout the week to help you keep on top of your... Read more
Care Provided
"Great service from Helping Hands - providing care for my Auntie in a dignified and professional way. I don't know how we would have coped..."Read all 5 reviews
Helping Hands Home Care (Gloucester) offers domiciliary care to people needing dedicated personalised support. A team of carers offer care services in Brockworth, Dursley, Frampton-on-Severn, Gloucester,... Read more
Care Provided
"Mum looks forward to the carers coming in on a tea time. They make her tea and shower and chat to her. They are always on time, friendly..."Read all 11 reviews
Helping Hands Home Care (Newark) offers a fully managed service that is regulated by the Care Quality Commission (CQC). Whether you need regular hourly visits throughout the week to help you with... Read more
Care Provided
"From the very first phone call with Larni, everybody at Helping Hands has done their upmost to listen and accommodate our family's needs...."Read all 15 reviews
Helping Hands Home Care is one of the UK’s leading home care providers, with over 6,000 carers at over 100 branches providing dedicated support across England and Wales. All personal care services... Read more
Care Provided
"My mum contracted Covid-19 during the pandemic which caused her to also get a minor stroke so unfortunately she can become forgetful at..."Read all 4 reviews
Helping Hands Home Care (Luton) provides quality care and support in people's own homes. Home care includes personal care (such as assistance showering, going to the toilet), help with daily chores... Read more
Care Provided
"My 91 year old mum has a carer once a week to help her bathe. I also engage a carer daily for her whilst I am on holiday for a welfare..."Read all 12 reviews
If you'd like help and support at home, Helping Hands (Preston) can provide you with unique care tailored to your individual requirements. Whether you'd like regular visits to help run your home, support... Read more
Care Provided
"Helping Hands in Oxford have been sending carers to help with my 93-year-old mother's personal care for the past few months, as she has..."Read all 10 reviews
Helping Hands Oxford provides person-centred care through regular, short home visits up to full live-in care. Whatever your needs, the passionate and skilled staff at Helping Hands' Oxford branch are... Read more
Care Provided
"I am very pleased with Helping Hands in all respects. The carers themselves are lovely & make my Mother happy. One in particular, Carmel..."Read all 6 reviews
Helping Hands Home Care (Sutton Coldfield) offers a home care service to people living in the Sutton Coldfield area of Birmingham. Their team of dedicated and skilled care staff, provide care that... Read more
Care Provided
"Helping Hands have been looking after both my parents then my mum for 10 months now. They have been such a support through my dad's death..."Read all 4 reviews
Helping Hands Home Care (Northwich) offers home care and support across Northwich, including Hartford, Leftwich, Winnington, Higher Shurlach, Broken Cross, Wincham, Anderton and Lostock Green. With... Read more
Care Provided
"I have found all the carers to be excellent. They wash and dress him after helping him out of bed and are so cheerful, and he (my husband)..."Read all 17 reviews
Helping Hands Home Care (Halifax) offers care to people in their own homes across Halifax, Flockton Moor, Ripponden, Elland, Holmfield, Rastrick, Mill Bank, Rishworth, Ovenden, Illingworth, Boothtown,... Read more
Care Provided
"We gave been very happy with the care provided by the helping hands carers. They gave been kind and considerate, attended to my mums needs..."Read all 13 reviews
Helping Hands Home Care (Chesterfield) provides individually tailored support to enable people in their community to live as independently as possible in their own homes. The team strives to keep the... Read more
Care Provided
"My mother receives such wonderful care from all her carers. I can rest assured that her care needs are being met and my mother genuinely..."Read all 18 reviews
From hourly visits to live-in care, the experienced team of care professionals at Helping Hands Home Care (Cramlington) follow carefully designed, personalised care plans to ensure each client receives... Read more
Care Provided
"Mum was very uncertain about having any strangers in her home, particularly anyone who would be managing her personal care. But right from..."Read all 15 reviews
Helping Hands is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care. Whether you require... Read more
Care Provided
"Mum has been given very good care since Helping Hands were employed. The staff are friendly, caring and professional. They keep me informed..."Read all 22 reviews
Offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC), Helping Hands is one of the leading home care providers in the UK. With over 6,000 professional... Read more
Care Provided
"I arranged for a carer from Helping Hands to visit my elderly parents three times a week as my father is caring for my mother with..."Read all 6 reviews
Helping Hands (Solihull) provides care and support that is tailored and completely unique to you, your requirements and wishes. Whether you'd like regular visits throughout the week to help you to keep... Read more
Care Provided
"I have selected April 26 for my review, However, my review covers the entire time we have been dealing with Helping hands, my husband and..."Read all 10 reviews
With a network of over 100 branches across England and Wales, Helping Hands arranges and manages bespoke home care that is completely unique to you and your requirements. From visits that start from... Read more
Care Provided
"All my carers are pleasant and efficient. They will always do anything I ask, with a smile. I am pleased and thankful to see them...."Read all 12 reviews
Offering a bespoke, professional home care service, Helping Hands Home Care are the ideal solution if you’re looking for a little extra help to feel safe and supported at home. With over 30 years’... Read more
Care Provided
"My farhers care plan changed, and now needs carers to dispense meds. Communication is good between myself and the office, either by phone..."Read all 13 reviews
Helping Hands' Macclesfield branch offers a wide range of home care and live-in care services to people in the local community and surrounding areas. The branch is part of Helping Hands, which has... Read more
Care Provided
"Helping Hands give us the perfect 'care package' for supporting mum's needs. The care they provide is exemplary. The carers are patient..."Read all 10 reviews
Helping Hands Home Care in Manchester is proud to provide person-centred care packages in the place you know and love – home. You might just need 30 minutes per week to help you with cooking and cleaning,... Read more
Care Provided
"I have a two-hour call once a week where my carer takes me out for a coffee or to get my nails done. My carer is excellent, she is very..."Read all 5 reviews
Helping Hands Home Care (Fareham) provides a home care service to people living in the Fareham area. A team of dedicated and professional staff provide care that is tailored to each client's individual... Read more
Care Provided
"My father-in-law, although physically well for his age, was growing more vulnerable and less confident. He was adamant that he didn't want..."Read all 10 reviews
Helping Hands Home Care has been providing high quality, individually tailored support to over 40,000 families for over 30 years. With their unique approach to tailor-made home care, Helping Hands... Read more
Care Provided
"Kelly was very kind and efficient and went the extra mile. The carers sent have been mainly excellent and I would like to recommend Holly,..."Read all 15 reviews
Helping Hands' branch in Stoke-on-Trent serves Burslem, Chesteron, Clayton, Fenton Milton, Newcastle-under-Lyme, Shelton, Silverdale and the surrounding areas. The team is dedicated to excellence and... Read more
Care Provided
"We are very lucky to have some amazing carers as part of 'our' team. Recently, we were introduced to a new lady (mid September). She is an..."Read all 16 reviews
Helping Hands Home Care (Durham) provides bespoke care to meet your individual care needs, whether you need regular visits throughout the week to help you keep on top of your household chores, or more... Read more
Care Provided
"Helping Hands have provided an excellent care service to my dad. They have been very helpful with any changes and especially when we needed..."Read all 6 reviews
Helping Hands' Liverpool branch offers dedicated home care services in Anfield, Everton, Bootle, Toxteth, Wavertree, Aigburth and the surrounding areas. The Liverpool team puts compassion and understanding... Read more
Care Provided
"What a wonderful team! Caring, cheerful, and hard working, and I know that my wife Sheila is well looked after and that she feels the same...."Read all 25 reviews
Helping Hands Home Care (Wakefield) offers domiciliary care in the comfort of your own home, covering Batley, Dewsbury, Castleford, Darton, Knottingley, Mapplewell, Middlestown, Milnthorpe, Netheron,... Read more
Care Provided
"The staff are excellent. Caring, considerate, and really brilliant with my Dad who is very sick with PSP. When there have been problems..."Read all 11 reviews
The team at Helping Hands Home Care (Shipley) pride themselves on delivering safe, efficient and reliable care to people with all sorts of requirements and preferences for their care. At Helping Hands,... Read more
Care Provided
"We have been using Helping Hands for a couple of years and the service has been consistently excellent. Dad is very happy with the carers..."Read all 9 reviews
Whether you need help with the weekly grocery shop, support with medication and mobility or more complex care requiring live-in care, Helping Hands' Sheffield team of friendly and professional carers... Read more
Care Provided
"I find Helping Hands Home Care the best, they are so nice and don't mind me talking. I don't think you could do any better. They help me so..."Read all 8 reviews
The fully-trained carers at Helping Hands' Weston-super-Mare branch provides an extensive range of care to ensure adults in the area who are in need of support are able to remain in the comfort of their... Read more
Care Provided
"It was my first experience of care in the home so obviously new. The support I received from day one put any hesitancies to rest. I have..."Read all 3 reviews
Helping Hands Home Care (Hull) provides person-centred, compassionate care which enables people in need of assistance to remain independent at home. The team offer a whole range of care packages which... Read more
Care Provided
"All stuff very polite and helpful, giving out professionalism and empathy. Willing to provide assistance and relevant information, which is..."Read all 3 reviews
Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Rotherham branch provides person-centred care that enables people to continue to lead meaningful lives at... Read more
Care Provided
"Helping Hands have provided excellent service over the past 6 months for my mother. She has mild dementia but they were wonderful with her,..."Read all 2 reviews
Helping Hands Home Care (Bedford) offers quality care in your own home. Home care services include personal care such as assistance getting in or out of bed, going to the toilet, showering and getting... Read more
Care Provided
"In January 2026 I started looking for some home care for my 86 year old mother who has mixed dementia. Helping Hands in Salisbury was..."Read all 2 reviews
Helping Hands Home Care (Salisbury) in Wiltshire offers high-quality home care. The home care services provided include personal care such as help showering and going to the toilet, as well as household... Read more
Care Provided
"Helping Hands provided two weeks of care to my mum after a fall. Our experience with them was positive from start to finish with clear and..."Read all 2 reviews
Helping Hands Dulwich is one of the leading home care providers in the UK, offering unique, professional home care that is fully regulated by the Care Quality Commission (CQC). With over 6,000 professional... Read more
Care Provided
"I have peace of mind knowing Helping Hands carers are visiting and helping my sister. They encourage her in many ways and ensure her needs..."Read all 2 reviews
Helping Hands Homecare (Rochdale) provides home care services to people needing care in their own homes. Helping Hands Home Care is a leading national home care provider, having supported tens of... Read more
Care Provided
"We have had a fantastic experience with Helping Hands, dad has long term carers who genuinely care about his wellbeing. This has been..."Read all 9 reviews
Accepting the need for additional support can be an unsettling time for you and your surrounding family. With a dedicated branch manager to offer guidance and support, Helping Hands K&C will work closely... Read more
Care Provided
"Helping Hands have been brilliant for my Mam's visiting care needs. She has Parkinsons and is showing signs of Dementia so her needs are..."Read all 4 reviews
Helping Hands Home Care (Sunderland) offers visiting care and live-in care in and around Sunderland, including Hendon Grangetown and Roker. The dedicated team provides quality care to people in their... Read more
Care Provided
"I would thoroughly recommend Helping Hands. From start to finish they have been fabulous in helping us to care for our mum at home. The..."Read all 8 reviews
Helping Hands Home Care Newcastle provides friendly qualified care in Newcastle and the surrounding areas. The agency has a person-centred approach with individually tailored plans designed to meet... Read more
Care Provided
"Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100%..."Read all 7 reviews
One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or... Read more
Care Provided
"Helping Hands Home Care, thank you so much for all of the help you are giving my mum. The carers are always friendly, caring and very..."Read all 4 reviews
Helping Hands Christchurch & Bournemouth is a branch of Helping Hands covering the BH1, BH2, BH3, BH4, BH8, BH9 & BH10 postcodes. Helping Hands Christchurch strives to deliver excellent care to the... Read more
Care Provided
"Helping Hands (Braintree) have supported my sister, who suffers from Alzheimer's, in her own home for approximately 3 years. Although she..."Read all 3 reviews
Helping Hands' branch in Braintree provides individually tailored support that is completely unique to each person and their requirements. Helping Hands has more than 30 years' experience in providing... Read more
Care Provided
"No complaints, Bibbi was excellent, she achieved a very high standard of workmanship and was friendly and personable. I have no difficulty..."Read all 5 reviews
Whether you require one visit a week for 30-minutes or 24-hour live-in care, Helping Hands offers a bespoke, fully managed service from your local branch team in Windsor & Maidenhead. Helping Hands... Read more
Care Provided
"Very pleased to have found Helping Hands. I found their approach very positive and professional. Very satisfied with the carer they matched..."Read all 6 reviews
Helping Hands Blackpool offers a wide range of tailored support, enabling people who require additional help at home to live independently and with good quality of life. Regulated by the CQC, the branch... Read more
Care ProvidedHelping Hands Home Care has a Group Review Score of 9.3 (9.256) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Helping Hands Home Care must have a Review Score.
The team have gone to extraordinary lengths to accommodate my (reluctant, and indeed obstructive) parents' complex needs, to tailor care and support for them. Their patience, understanding and diligence has been exemplary and I don't know what I would have done without their wisdom and support at this awful time. We now, at last, have live-in care in place, which is (fingers crossed!!) working better than I (..or the parents..) had ever imagined. Thank you so very much, Helping Hands Ferndown!
We are delighted to hear that the team were able to accommodate your parents' complex needs with patience, understanding and diligence. It is wonderful to know that their support and guidance have been so valuable...
The management team are supportive, keep in touch and are happy with a weeks notice when we go away. I am very happy to reccommend HH to anyone looking for help to remain independant at home.
We are delighted to hear that the care provided is meeting all of your husband's needs while also giving you valuable respite at the start of each day. It is wonderful to know that our carers are...
It saddens me to leave this review when in the past I have rated them highly.
Good afternoon,
We are very sorry and saddened to receive your review and read your comments,
We will be sure to share your feedback with the relevant management team to look into.In the meantime if you do wish to discuss your experience further, please do not hesitate to reach out to my...
New members of staff are allowed to shadow before they start main duties; status notes are recorded after each call and it's clear that the notes are read; monitoring takes place & we receive review visits every 3 months. It's particularly reassuring to receive calls from regular carers who engage with my husband and make a difference to his mood.
We are delighted to hear that your husband has received friendly and professional care throughout the past 8 months. It is wonderful to know that you value the thorough approach taken, including staff...
The staff were very pleasant and helpful.
Katie
All the carers and management have been fantastic and made all our lives a lot easier to live. We are so fortunate to have such a great team to look after Jennifer and are so thankful too. Everyone is so friendly and conscientious.
We are delighted to hear that the carers and management team have made such a positive difference and helped make life easier for your family. It is wonderful to know that the support provided has been...
Good care and support, kind staff.
We are delighted to hear that you have been happy with the service and reliability of Helping Hands over the past 18 months. It is wonderful to know that your regular carer is outstanding and...
All the carers that my brother had were very kind and caring they were always very friendly towards him and looked after him well. He enjoyed there company. They always treated him with dignity and listened to what he had to say
We are delighted to hear that your brother received such kind and caring support from our team. It is wonderful to know that the carers were friendly, treated him with dignity and respect, and took the...
The support my dad has received from Helping Hands Worthing has been excellent. The carers have been prompt, professional and cheerful, with a real commitment to giving my dad a genuinely positive experience based on his individual needs. Shannara has been delightful and very easy to contact. Thank you!
We are delighted to hear that your dad has received such excellent support from our Worthing team. It is wonderful to know that our carers have been prompt, professional and cheerful, whilst providing...
The care we receive is adequate. I spend a lot of my time ensuring that practical tasks are completed properly and there is at times a huge discrepancy between what is asked and what is delivered . I am unsure where the fault lies . I do feel that some carers lack the life skills that are needed when dealing with loved ones
Good afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.
We appreciate your honest feedback. While we are pleased that the care provided has been adequate overall, we are sorry to hear that there have been occasions where the service delivered has not...
I have been using helping hands since 5 July 2022. First for my husband who had Lewy Body Dementia. Firstly for social care taking him out but as it grew steadily worse his carer took over some of his bodily care. She is a wonderful person who could get him to do things I couldn't and I learned a lot from her. We then needed helping getting him up in the mornings.A team was got together so that it was the same people coming in who he got to know. They were all really kind and thoughtful. I also had experience of 24 hour care again a really good experience. My husband died September 2025. I received from them kindness and understanding. His first carer now comes 2 mornings a week to care for me. Helps me around the house or takes me out. I can't tell you how absolutely brilliant my whole experience has been. Thank you Helping Hands
Good Afternoon,
Thank you for taking the time to leave us a review, we really do appreciate it.Thank you for sharing your experience with Helping Hands. We are honoured to have supported both your husband and yourself over the years. It is wonderful to hear how much of a positive impact the...
Helping Hands provided care for my 95 year old mum over about a year. They were able to adapt to mum's changing care needs latterly without fuss, often at very short notice. Can't thank the team enough for their support through this difficult time.
We are delighted to hear that we were able to support your mum over the course of the year and adapt to her changing care needs, even at very short notice. Providing flexible, responsive care is so...
Helping Hands have provided excellent service over the past 6 months for my mother. She has mild dementia but they were wonderful with her, regularly reviewed care, happy to provide extra at short notice, and provided wonderful carers, who actually cared about her. We got phone calls when they were concerned about something and it was very clear the client they were providing care for is to the forefront of everything they do
Thank you for sharing your experience. We are delighted to hear that the team has provided excellent support for your mother over the past six months. Supporting someone living with dementia requires...
If the situation had been different, we would still be using Helping Hands and would recommend them to any other family needing support for an elderly loved one.
Thank you for sharing your experience with Helping Hands during what must have been a very difficult and worrying time for your family. We are delighted that we were able to arrange support for your...
Excellent timely service. Thank you.
Thank you for taking the time to leave us a review, we really do appreciate it. We are delighted to hear that you experienced excellent and timely service, and that everything met your expectations. Your kind feedback means a great deal to the team, who work hard to ensure a smooth...
The care providers/office team have today gone above and beyond care for our mother. My sister and I live 120 and 230 miles away respectively from our mother. But the team stepped in and dealt with getting someone to mums home and an ambulance very quickly after mum having a fall. We were kept updated which was a great relief to us both. Thank you to everyone involved.
We are delighted to hear how the care providers and office team were able to step in so quickly and support your mother following her fall. We completely understand how difficult it can be when you...
Had the need to call for help as my mother had had a fall and couldn't ring anyone. I live just over 250 miles away as does my sister. Mum is elderly and had taken a fall. The team were able to go straight out to her arriving approx 20/30 mins after my call and an ambulance was at the scene too. Mum got taken into hospital and a carer kindly went with her as she has trouble hearing and they were able to keep us up to date with her progress. Don't know what we would have done without the rapid response mum received today. We cannot thank everyone involved enough. We are so grateful for your help and daily support for mum. Thank you all so so much.
Thank you for taking the time to leave us a review, we really do appreciate it. We are so pleased that the team could respond so quickly during such a worrying situation and provide both immediate support and reassurance for your mum. It is wonderful to hear that a carer was able to...
Thank you, especially, to all the wonderful carers for just being amazing!
We are delighted to hear that Helping Hands was able to provide the support and reassurance you needed during what must have been a stressful time. It is wonderful to know that the team quickly put your mind at ease...
I strongly object to the new requirement to give 7 days (instead of 3 days) notice of changes to caring needs - the result of this is a blocker to my Mum's ability to make short-term plans with her friends and family, without making this an expensive event since the care cannot then be cancelled in time. Please relook at this as this would prevent me recommending your service to other people.
Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it. We are sorry to hear your concerns regarding the change to the notice period, and we understand how this may impact your Mum's ability to make flexible plans with family and friends. Your feedback is...
The carers are always thoughtful in their approach to my wife, who was until recently sometimes very difficult to please. The most regular ones may even have formed a sort of bond with her, though her severe short-term memory loss may not make that a realistic hope. Their speedy reporting on-line is very helpful, and often reassuring, to me. And recently, the office admin has become reliably efficient and helpful.
It is wonderful to hear how thoughtful and caring the team have been in supporting your wife, and that the regular carers have been able to build a meaningful connection with her. We are also pleased that...
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